Employee Selection and Assessment
Textbook Exam Questions
Course Introduction
Employee Selection and Assessment explores the principles, methods, and best practices used to identify and evaluate job candidates for organizational roles. The course covers the design and implementation of reliable and valid selection procedures, including job analysis, interviews, psychometric testing, and assessment centers. Students learn to apply legal and ethical standards, mitigate biases, and interpret assessment data to make informed hiring decisions. Emphasis is placed on aligning selection processes with organizational goals, improving workforce quality, and enhancing diversity and inclusion in recruitment strategies.
Recommended Textbook
Industrial Organizational Psychology An Applied Approach 8th Edition by Michael G. Aamodt
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Page 2
Chapter 1: Introduction to I/O Psychology
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Sample Questions
Q1) The main difference between a quasi-experiment and an experiment is that the independent variable:
A) is manipulated in an experiment
B) is manipulated in a quasi-experiment
C) has 3 levels in an experiment
D) cannot be measured in a quasi-experiment
Answer: A
Q2) The greatest number of Ph.D. I/O psychologists work in:
A) universities
B) consulting firms
C) private industry
D) the public sector
Answer: A
Q3) The ____ were characterized by passage of several major pieces of civil rights legislation.
A) 1930s
B) 1960s
C) 1970s
D) 1980s
Answer: B
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Chapter 2: Job Analysis and Evaluation
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Sample Questions
Q1) When an organization determines where it wants to be when compared with the compensation policies of other organizations, they are determining their:
A) external equity
B) rank order
C) market position
D) compensation structure
Answer: C
Q2) _______ is the process of determining a job's worth.
A) Comparable worth
B) Job analysis
C) Job evaluation
D) Performance appraisal
Answer: C
Q3) The statistical method most commonly used in a salary equity study is:
A) analysis of variance
B) chi-square
C) regression
D) nominal analysis
Answer: C
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Page 4
Chapter 3: Legal Issues in Employee Selection
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60 Flashcards
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Sample Questions
Q1) According to the Lilly Ledbetter Fair Pay Act, an employee filing a discrimination complaint with the EEOC regarding pay discrimination, has 180 days from when she:
A) was hired
B) received her last pay check
C) was told of her salary
D) discovered she was underpaid
Answer: B
Q2) If a disability keeps a person from performing the _______ of a job, the person does not have to be hired or retained.
A) marginal functions
B) essential functions
C) remote functions
D) standard functions
Answer: B
Q3) What employment practices are most subject to invasion of privacy issues?
Answer: Drug testing
Office searches
Psychological testing
Electronic surveillance
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Page 5
Chapter 4: Employee Selection: Recruiting and Interviewing
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Sample Questions
Q1) Realistic job previews involve telling potential applicants the ____ a job with an objective of increasing _____.
A) positive aspects of / applications
B) positive aspects of / referrals
C) truth about / performance
D) truth about / tenure
Q2) An applicant who looks around the interviewer's office and pays close attention to such items as pictures and plaques probably has a good understanding of the role ________ plays in their interview score.
A) interviewee appearance
B) negative information bias
C) interviewer-interviewee similarity
D) lack of job relatedness
Q3) In a structured interview, if an applicant gets a point for each part of an answer that taps a main point, she is being scored using the ____ approach.
A) key issues
B) typical answer
C) criterion validity
D) Garcia and Perez
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Page 6
Chapter 5: Employee Selection: References and Testing
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Sample Questions
Q1) What are the problems associated with using references to predict performance?
Q2) Which of the following is NOT one of the "Big 5" personality dimensions?
A) openness to experience
B) agreeableness
C) conscientiousness
D) vigor
Q3) ____ are legal and scores on these tests are often compared to self-admissions of theft and the amount of goods lost by an organization.
A) Polygraph tests
B) Pencil-paper integrity tests
C) Voice stress analyzers
D) Electronic honesty tests
Q4) The traditionally used method to compare each piece of employee information with criterion group membership in the biodata process is the:
A) questionnaire approach
B) rare response scoring
C) vertical percentage method
D) composite scoring
Q5) What are the four standards to use when considering biodata items?
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Chapter 6: Evaluating Selection Techniques and Decisions
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Sample Questions
Q1) Even though a test is both reliable and valid, it is not necessarily useful. The _______ are designed to estimate the percentage of future employees who will be successful on the job if an organization uses a particular test.
A) Taylor-Russell tables
B) Expectancy charts
C) Lawshe tables
D) Brogden-Cronbach-Gleser utility formula
Q2) What are the components of the Brogden-Cronbach-Gleser utility formula?
Q3) Even though a test is both reliable and valid, it is not necessarily useful. The _______ were/was developed to determine the amount of money that an organization would save if it used a particular test to select employees.
A) Taylor-Russell tables
B) Expectancy charts
C) Lawshe tables
D) Brogden-Cronbach-Gleser utility formula
Q4) What are the five methods for determining test validity?
Q5) What are the three types of criterion validity?
Q6) What are three important aspects in determining the fairness of a test?
Q7) What are the three four approaches to making a hiring decision
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Chapter 7: Evaluating Employee Performance
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Sample Questions
Q1) Agreement in performance ratings is highest between:
A) two supervisors
B) two peers
C) two subordinates
D) peers and subordinates
Q2) Documenting employee performance:
A) increases employee anxiety
B) decreases rating accuracy
C) reduces legal liability
D) increases recency errors
Q3) Observation and cognitive processing of behavior occurs during the:
A) performance appraisal review
B) actual performance appraisal evaluation
C) selection of the performance criteria
D) instrument development stage
Q4) Documentation helps reduce the effects of all the following except ______.
A) first impressions
B) recent behaviors
C) leniency
D) extreme behaviors
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Chapter 8: Designing and Evaluating Training Systems
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Sample Questions
Q1) Overlearning:
A) increases stress in training
B) decreases trainee performance
C) increases retention of material
D) increases retention of material.
Q2) Which of the following training methods is best for learning interpersonal skills?
A) Role play
B) Critical incidents
C) Case study
D) Modeling
Q3) Discussing an employees' strengths and weaknesses on the job is characteristic of _______ to training.
A) a performance appraisal approach
B) a coaching approach
C) a role playing approach
D) none of these approaches
Q4) What three factors affect the effectiveness of incentives?
Q5) What are the three major methods for determining training needs?
Q6) What are five training methods that involve sample job performance?
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Chapter 9: Employee Motivation
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Sample Questions
Q1) _____ self-esteem focuses on an individual's feelings in a particular situation whereas _____?self-esteem focuses on how a person feels about himself based on the expectations of others.
A) Socially influenced / situational
B) Situational / chronic
C) Chronic / socially influenced
D) Situational / socially influenced
Q2) Which of the following is NOT a factor in determining the effectiveness of an incentive program?
A) Timing of the incentive
B) Contingency of the consequences
C) Type of incentive used
D) All three factors should be considered
Q3) An internal force that drives a worker to perform well is:
A) job satisfaction
B) ego needs
C) safety needs
D) motivation
Q4) What are the individual incentive plans?
Q5) What are the organizational incentive plans?
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Chapter 10: Employee Satisfaction and Commitment
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Sample Questions
Q1) You would like to hire employees who will not miss work. Your best bet would be to hire applicants who score high on the personality dimension of:
A) conscientiousness
B) extroversion
C) agreeableness
D) neuroticism
Q2) Carole's organization brought in a consultant who suggested that her company increase the level of job enrichment for her position. On the basis of research, this change should result in Carole:
A) being more satisfied
B) being less likely to leave the company
C) being less likely to miss work
D) being all three of the above
Q3) According to the 2014 SHRM Benefits Survey, the most common type of wellness program offered by employers is:
A) on-site vaccinations
B) on-site medical care
C) smoking cessation programs
D) on-site fitness centers
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Page 12
Chapter 11: Organizational Communication
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Sample Questions
Q1) ______ communication reduces the number of people who can talk to the top executive.
A) Downward
B) Serial
C) Horizontal
D) Upward
Q2) ____ refers to an informal communication process in which one individual in the grapevine passes on information to a select group of people, with not everyone receiving the information.
A) Single strand pattern
B) Gossip
C) Rumor
D) Probability
Q3) If you made an oral presentation to your class on listening styles, who would most likelyremember how understanding each of the six styles can increase communicator effectiveness?
A) Leisure listeners
B) Inclusive listeners
C) Stylistic listeners
D) Technical listeners
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Chapter 12: Leadership
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Sample Questions
Q1) According to the IMPACT theory of leadership, which of the following behavioral styles works best in a situation of despair?
A) Informational
B) Magnetic
C) Affiliation
D) Position
Q2) Meta-analyses indicate that several traits differentiate excellent leaders from poor leaders. Intelligence is one of the traits and _______ is another.
A) cooperation
B) extraversion
C) calmness
D) masculinity
Q3) Which of the following leadership styles is high in both person and task orientation?
A) Team
B) Country club
C) Theory X
D) Impoverished
Q4) According to Hogan, what are the three reasons leaders are not successful?
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Page 14
Chapter 13: Group Behavior, Teams and Conflict
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Sample Questions
Q1) Mary notices that none of the other members of her group are working hard so she decides to lower her effort. Her behavior support the _____ theory of social loafing.
A) free-rider
B) individual dominance
C) distraction
D) sucker-effect
Q2) A situation in which a group becomes so cohesive and like-minded that it makes poor decisions by ignoring information relevant to the decision-making process is:
A) individual dominance
B) social loafing
C) groupthink
D) the devil's advocate approach
Q3) ______ teams consist of representatives from various departments within an organization.
A) Self-directed work
B) Customer-service
C) Parallel
D) Homogeneous
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15
Chapter 14: Organization Development
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Sample Questions
Q1) A problem with offering early retirement is that:
A) it is too expensive
B) few employees agree to retire early
C) too many employees want to retire
D) it is often illegal
Q2) Survivors of layoffs:
A) tend to quickly leave the company
B) are more apt to take risks
C) have lower role ambiguity
D) lose self-confidence
Q3) According to Denton (1996), what is the first step in implementing change?
A) Communicating details
B) Creating an atmosphere for change
C) Determining a time frame for change
D) Assessing training needs
Q4) What are the five stages in employee acceptance of change?
Q5) What are five strategies an organization can use to reduce the need for downsizing?
Q6) Name and briefly describe the three common flexible working schedules/
Q7) Name and briefly describe the three types of sacred-cow hunts.
Page 16
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Chapter 15: Stress Management: Dealing with the Demands
of Life and Work
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Sample Questions
Q1) Some people claim to be "night people" and others claim to be "morning people." This is an issue most related to:
A) circadian rhythms
B) shift rotation
C) flexible work schedules
D) fixed shifts
Q2) Clarence has been under a great deal of stress at work. His wife told him that they should watch some sitcoms on TV. Her advice is sound because laughter can:
A) put a new perspective on a situation
B) reduce blood pressure
C) help distance you from a stressor
D) laughter does all of these
Q3) The human body cools down two different ways. These are through:
A) radiation and effective temperature
B) radiation and evaporation
C) evaporation and circadian rhythm
D) none of these
Q4) What are three job characteristics associated with stress?
Q5) What is the profile for the typical berserker?
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