Employee Development
Practice Questions
Course Introduction
Employee Development explores the strategies, principles, and practices organizations use to enhance the skills, knowledge, and abilities of their workforce. The course covers topics such as training needs assessment, employee learning theories, development program design and implementation, mentoring and coaching, career planning, and evaluation of training effectiveness. Students will examine how effective employee development aligns with organizational goals and fosters employee engagement, retention, and performance. The course also addresses current trends, technological tools, and the role of leadership in facilitating continuous learning within diverse and dynamic work environments.
Recommended Textbook
Effective Training: Systems, Strategies and Practices by P. Nick Blanchard, James W. Thacker
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11 Chapters
564 Verified Questions
564 Flashcards
Source URL: https://quizplus.com/study-set/708
2
Chapter 1: Training in Organizations
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/13808
Sample Questions
Q1) A person's understanding about how and when to apply the facts that have been learned is called
A)Process knowledge.
B)Declarative knowledge.
C)Practical knowledge.
D)Perpetual knowledge.
E)Procedural knowledge.
Answer: E
Q2) Viewing training as a subsystem of an organizational system, the inputs into the training subsystem include an organization's
A)Strategies.
B)Mission.
C)Resources.
D)People.
E)All of the above.
Answer: E
Q3) ___The highest level of knowledge is termed strategic knowledge.
A)True
B)False
Answer: True
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Chapter 2: Aligning Training with Strategy
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) ___HRD contributes to the development of new strategies.
A)True
B)False
Answer: True
Q2) __________ refers to the number of factors in an organization's environment and how they are interrelated.
A)Environmental uncertainty
B)Environmental flexibility
C)Environmental complexity
D)Environmental stability
E)None of the above
Answer: C
Q3) Low uncertainty in the external environment is created by
A)High complexity and low stability.
B)Low stability and low complexity.
C)High stability and low complexity.
D)Both A & B.
Answer: C
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4
Chapter 3: Learning Motivation and Performance
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Resistance to learning occurs when
A)The trainee is not motivated.
B)The trainee does not have the necessary prerequisite KSAs.
C)The environment is not conducive to learning.
D)There is little or no supervisor support.
E)All of the above.
Answer: E
Q2) Which of the following statements about learning is true?
A)It is not closely tied to memory.
B)It is always observable.
C)It must be retained to be useful.
D)It is always measurable by testing.
Answer: C
Q3) Which of the following statements is true regarding punishment?
A)It does not usually reduce the future likelihood of a behavior.
B)It is a very effective form of motivation.
C)It has the same results as negative reinforcement.
D)It is an undesirable training tool.
E)Randomly administering punishment keeps trainees on their toes.
Answer: D
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Chapter 4: Needs Analysis
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) A speed test can appropriately be used to measure the _____ of a skill.
A)Compilation
B)Aggressiveness
C)Automaticity
D)Knowledge
Q2) ____ The ultimate criterion is the measure you use in assessing training effectiveness.
A)True
B)False
Q3) A triggering event
A)Is a comparison of a reactive and proactive TNA.
B)Occurs when actual organizational performance is greater than expected organizational performance.
C)Occurs when actual organizational performance is less than expected organizational performance.
D)Usually means some employees require training.
Q4) ____ It is not possible to have a reliable test that is not also valid
A)True
B)False
Q5) Discuss the proactive approach and the reactive approach to TNA.
Page 6
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Chapter 5: Training Design
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) ____Negative transfer occurs when the trainee goes back on the job and there is no change in his performance level.
A)True
B)False
Q2) When examining transfer of training, how many possibilities are there beyond "positive transfer"?
A)One
B)Two
C)Three
D)Four
Q3) Which of the following statements is true?
A)Some argue that developing objectives inhibits flexibility.
B)Some argue that developing objectives is not practical in today's workplace.
C)The text suggests learning objectives keep the trainer focused on the correct material.
D)All of the above are true.
Q4) ____Massed practice is another term for overlearning.
A)True
B)False
Q5) What is a "sit-in" and what are the conditions necessary for it to be effective?
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Chapter 6: Traditional Training Methods
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Which of the following is NOT a role-play method of training?
A)Single role-play
B)Spontaneous role-play
C)Rolerotation format role-play
D)Structured role-play
E)All of the above are methods of role-play
Q2) Which of the following is most appropriate for training interpersonal skills?
A)Behavior modeling
B)The case study
C)The simulator
D)The business game
E)The ice breaker
Q3) Which of the following learning processes identified in Social Learning Theory does the lecture, when done well, have the most impact on?
A)Symbolic rehearsal
B)Attention
C)Behavioral reproduction
D)Skill
Q4) What is the purpose of behavior modeling and when should it be used?
Q5) Discuss the different types of lectures and the differences between them.
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Chapter 7: Electronic Training Methods
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) _____ refers to the program's ability to allow trainees to respond to questions.
A)Sophistication of the multimedia
B)Interactivity
C)Auto pacing
D)Self pacing
Q2) What are some points that should be taken into consideration when selecting an IM training program?
Q3) A "Learning Management System" for e-training
A)Is necessary for all e-training systems.
B)Is a form of programmed instruction.
C)Performs training-related administrative functions.
D)Is primarily used for Internet access to training.
Q4) In order to be effective, IM should
A)Utilize a variety of cues.
B)Accommodate multiple learning styles.
C)Incorporate evaluation methods.
D)Both A & B.
Q5) Describe how ET can facilitate the process of retention.
Q6) What are the differences between interactive multimedia and virtual reality, and why has virtual reality not become as popular?
Page 9
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Chapter 8: Development and Implementation of Training
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) Hiring a consultant for training might be an option if
A)The training is very specific.
B)The organization needs to get the training done as quickly as possible.
C)The consultant is an expert in a different industry.
D)Constant retraining will be needed.
Q2) _____ are those "and uh," "like," "um" space fillers that are injected into speech.
A)Serendipitous
B)Capitulations
C)Deprecations
D)Dysfluencies
Q3) Which of the following are included in the "process" part of the implementation phase of the training model?
A)Pilot program
B)Dry run
C)Transfer of training
D)Both A & B
Q4) List and give a short explanation of three of the techniques discussed by the authors for maintaining interest in training.
Q5) What is active listening and why is it necessary?
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Chapter 9: Evaluation of Training
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Which kind of analysis compares the monetary cost of training with the intangible or nonmonetary results?
A)Cost saving
B)Cost effectiveness
C)Cost benefit
D)All of the above
Q2) _____ It is always best to evaluate training using all three levels of evaluation.
A)True
B)False
Q3) _____ are measures of the trainee's perceptions, emotions, and subjective evaluations of the training experience.
A)Reaction outcomes
B)Learning outcomes
C)Job behavior outcomes
D)Organizational results
E)Value outcomes
Q4) Briefly discuss the reasons and counter reasons for not evaluating training programs
Q5) Explain the four types of evaluation outcomes identified in the text.
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Chapter 10: Key Areas of Organizational Training
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) Which of the following cultures is noted for its short-term orientation?
A)Japan
B)South Korea
C)India
D)Pakistan
Q2) If you have someone who was disabled and needs some special equipment to be effective in their job
A)You have a duty to accommodate, which means you need to provide this equipment.
B)If you can prove undue hardship because of the cost of the equipment and your limited resources, you do not need to provide the equipment.
C)You are not required to provide them with the equipment.
D)Both A & B.
Q3) Advantages of teamwork include
A)Increased productivity.
B)Improved job satisfaction.
C)Lower absenteeism.
D)Both A & B.
E)All of the above.
Q4) Identify and describe the 5 dimensions of culture according to Hofstede.
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Chapter 11: Employee and Management Development
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58 Verified Questions
58 Flashcards
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Sample Questions
Q1) Integrating strategy and managerial characteristics suggests that when comparing market leaders and cost leaders in terms of supportive style
A)Cost leaders should be higher.
B)Market leaders should be higher.
C)There is no difference.
D)Supportive style is not a managerial characteristic.
Q2) Creating a culture that supports employee development is the responsibility of______.
A)the organization
B)the HR department
C)the supervisor
D)All of the above
Q3) Which of the following is NOT an advantage to using externally based training programs for managers?
A)Exposes managers to current thinking and theory in the management area
B)Quality of instruction is superior
C)Allows an interchange of ideas among managers from different organizations
D)Costs less per person for the training
Q4) Describe some advantages of 360-DF for managers.
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