Educational Psychology
Pre-Test Questions
Course Introduction
Educational Psychology explores the principles and theories of how individuals learn and develop within educational settings. The course examines cognitive, emotional, and social factors that influence student motivation, learning processes, and classroom behavior. Major topics include developmental stages, learning theories, assessment strategies, individual differences, and the impact of culture and environment on education. Through case studies and applied activities, students gain practical insights for creating effective instructional practices and fostering supportive learning environments.
Recommended Textbook
Discovering the Life Span 2nd Edition by Feldman
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17 Chapters
2556 Verified Questions
2556 Flashcards
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Chapter 1: Introduction to Management and Organizations
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143 Verified Questions
143 Flashcards
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Sample Questions
Q1) Today's competitive business environment means that organizations ________.
A)should pay more attention to hiring good employees than any other operational aspect
B)must be willing to do whatever is necessary to please the customer
C)are continuously replacing top managers in order to bring in innovative ideas
D)expect managers to focus on profits,not on pleasing employees
Answer: B
Q2) In order for organizations to survive successfully,managers must create a customer-responsive organization.
A)True
B)False
Answer: True
Q3) Which of the following is an informational role according to Mintzberg?
A)liaison
B)monitor
C)spokesperson
D)negotiator
Answer: C
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Chapter 2: Organizational Culture and the Organizational Environment
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148 Verified Questions
148 Flashcards
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Sample Questions
Q1) After finishing the article on the five cultural characteristics of a spiritual organization Mario understood that the lack of community employees feel at the workplace is mostly based on ________.
A)contemporary stressful lifestyles
B)low pay and lack of benefits
C)changing external environment
D)reliance on control by managers
Answer: A
Q2) Organizational culture is most similar to an individual's ________.
A)knowledge
B)motivation
C)ability
D)personality
Answer: D
Q3) Natasha determines that managing stakeholder relationships can lead to ________.
A)sharing of important trade secrets from specific stakeholders
B)downsizing due to stakeholder pressures
C)uncertain profitability in the future
D)a greater degree of trust among stakeholders
Answer: D
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Chapter 3: Managing Diversity
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147 Flashcards
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Sample Questions
Q1) Kathleen is a long time employee and is talking to Linda who is here for her first day.Discussion turns to personal likes and dislikes.Kathleen likes cats.She believes people who own cats are independent and free spirited.She finds out that Linda has a cat.Therefore Linda must be independent and free-spirited.In order,what is happening here?
A)prejudice,stereotyping,bias
B)stereotyping,bias,prejudice
C)bias stereotyping,discrimination
D)bias,prejudice,stereotyping
Answer: D
Q2) In developing countries where birth rates remain high,one of the benefits is a(n)________ which comes from a rising proportion of young people entering the workforce and driving economic growth.
A)increase in gender diversity
B)demographic dividend
C)innovation explosion
D)Millennial shift
Answer: B
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Chapter 4: Managing in a Global Environment
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Sample Questions
Q1) NAFTA agreement has increased Canada's exports to Mexico fourfold.
A)True
B)False
Q2) Borderless organizations ________.
A)reflect an ethnocentric attitude
B)reflect a polycentric attitude
C)arrange structures that reduce artificial geographical barriers
D)manage their global operations from a base in their home country
Q3) Cultural intelligence consists of intellectual capital,psychological capital,and social capital.
A)True
B)False
Q4) Sasha decides to apply for a position in the U.S.,which,like Canada,is considered high on the dimension of ________ and low on ________.
A)power distance; achievement
B)collectivism; nurturing
C)individualism; uncertainty avoidance
D)long-term orientation; power distance
Q5) In a short essay,describe the Hofstede's five dimensions of national culture.
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Chapter 5: Managing Entrepreneurially
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) The first step in the entrepreneurial process is to explore economic,legal,political and social environments.
A)True
B)False
Q2) The main human resource challenge an entrepreneur faces is recruiting,ensuring they find the right people and bring them into the venture.After that,things start to take care of themselves.
A)True
B)False
Q3) Max DePree,the former head of Herman Miller,thinks organization leadership is similar to that of leading a jazz band.He says that the leader of a jazz band has the "beautiful opportunity to ________."
A)finally get the credit s/he deserves for all the unseen work of a leader
B)perfectly control the outcome of all their activities
C)draw the best out of the other musicians
D)encourage the musicians to get more training and perfect their skills
Q4) The feasibility study and business plan are key parts of the value proposition.
A)True
B)False
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Chapter 6: Managing Responsibly and Ethically
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Sample Questions
Q1) A firm that engages in social actions to meet its basic legal and economic responsibilities is taking a social ________ approach.
A)responsiveness
B)need
C)responsibility
D)obligation
Q2) How can managers identify the ethically questionable applicants even before they became part of the workforce?
A)by hiring friends and family members who apply
B)by favouring candidates who come with a reference from existing employees
C)by asking the candidates to go through interviews,tests,and background checks
D)by hiring individuals with the same ethnic background
Q3) At the ________ level of moral development,a person's choice between right or wrong is based on personal consequences from outside sources,such as physical punishment,reward,or exchange of favours.
A)unconventional
B)preconventional
C)conventional
D)principled
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Page 8
Chapter 7: Innovation and Adaptability
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152 Verified Questions
152 Flashcards
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Sample Questions
Q1) Internal forces that create the need for organizational change include ________.
A)necessary upgrades to technology
B)changes in the kinds of employees needed
C)organizational strategy adjustments
D)HR practices in response to new employment law
Q2) Design thinking can provide a process for ________.
A)brainstorming new work processes
B)coming up with things that don't exist
C)experimenting with customers
D)applying OD to acceptance of ambiguity
Q3) Change threatens the investment that people have already made in ________.
A)job training
B)the status quo
C)new job procedures
D)the strategic plan
Q4) Which cultural variable relates to the acceptance of mistakes at Lightspeed?
A)acceptance of ambiguity
B)tolerance of the impractical
C)tolerance of risk
D)tolerance of conflict
Page 9
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Chapter 8: Decision Making
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151 Flashcards
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Sample Questions
Q1) Which of the following is a habit of successful highly reliable organizations (HROs)?
A)They are preoccupied with their successes.
B)They defer decisions to the experts in upper management.
C)They let unexpected circumstances provide the solution.
D)They embrace simplicity.
Q2) In a short essay,explain in detail the five habits of highly reliable organizations.Give examples where possible to illustrate your answers.
Q3) If all the decision criteria are equally important,weighting the criteria ________.
A)is not necessary
B)produces excellent decisions
C)improves the criteria
D)results in more alternatives
Q4) Intuitive decision making complements rational decision making but not bounded rational decision making.
A)True
B)False
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10
Chapter 9: Foundations of Planning
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Sample Questions
Q1) The plan to open 20 to 30 stores over the next three years is ________.
A)directional
B)specific
C)short term
D)multi-purpose
Q2) Because these plans only cover a one-year period,they would most likely be classified as ________ plans.
A)operational
B)specific
C)strategic
D)single-use
Q3) Which of the following types of plans dominates managers' planning efforts at lower levels of the organization?
A)single use
B)operational
C)long term
D)directional
Q4) Goals that are beyond what seems realistic are called "stretch goals."
A)True
B)False
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Chapter 10: Managing Strategically
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Sample Questions
Q1) The Jim Pattison Group has grown by acquiring firms in diverse industries.Today,Jim Pattison owns food retail chains,car dealerships,radio stations,a fishing company,a sign company,a packaging company,and several museum-themed tourist attractions.Jim Pattison has pursued a strategy of ________.
A)horizontal integration
B)related differentiation
C)unrelated differentiation
D)unrelated diversification
Q2) In a short essay,list and discuss the three competitive strategies,according to Michael Porter.Include specific examples of companies that pursue each of the three competitive strategies.
Q3) Evaluating an organization's intangible assets is part of conducting an internal analysis in the strategic management process.
A)True
B)False
Q4) Creating and sustaining a strong organizational culture is one of the dimensions of strategic leadership.
A)True
B)False
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Chapter 11: Designing Organizational Structure
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146 Flashcards
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Sample Questions
Q1) The assembly line jobs are changed to allow each worker to perform more tasks so they don't get bored as quickly.This results in a reduction in ________.
A)work specialization
B)departmentalization
C)chain of command
D)centralization
Q2) Standish is planning to double the size of his workforce to accompany an expansion in the number of retail outlets that carry Custom Leather products.Lacey tells him that he should expect the organizational design to become more ________ as a result of this change.
A)mechanistic
B)functional
C)organic
D)decentralized
Q3) Today's organizations mostly rely on strict rules and standardization to guide and regulate employee behavior.
A)True
B)False
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13
Chapter 12: Managers and Communication
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Sample Questions
Q1) Global business communications will not be able to rely on technology because of language barriers across cultures.
A)True
B)False
Q2) The extent of filtering within an organization tends to be a function of the number of vertical levels in the organization and the ________.
A)degree of centralization
B)organizational culture
C)degree of formalization
D)chain of command
Q3) Gestures,facial expressions,and leaning toward a person are all examples of ________.
A)verbal intonation
B)body language
C)feedback
D)distractions
Q4) In a short essay,explain the process of interpersonal communication and describe the seven elements of the communication process.
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Page 14
Chapter 13: Managing Human Resources
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158 Verified Questions
158 Flashcards
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Sample Questions
Q1) In a short essay,explain why human resource management (HRM)is important to organizational success.
Q2) Written essay and critical incident are performance appraisal methods.
A)True
B)False
Q3) To make interviews valid and reliable,interviewers should structure a fixed set of questions for all job applicants.
A)True
B)False
Q4) A disadvantage of using professional recruiting organizations is ________.
A)that they generate many unqualified candidates
B)their limited commitment to specific companies
C)that they can only be used for entry-level positions
D)that they do not increase the diversity and mix of employees
Q5) The primary disadvantage of using the second alternative method is that it
A)is time-consuming and difficult to develop job behaviours
B)focuses on end goals rather than job behaviours
C)is unwieldy with large numbers of employees
D)raises legal and ethical concerns by comparing employees with one another
Page 15
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Chapter 14: Leadership
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156 Flashcards
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Sample Questions
Q1) According to Hersey and Blanchard,which leader style should be used at the highest level of follower readiness?
A)delegating
B)empowering
C)participating
D)telling
Q2) ________ leadership is the ability to create and articulate a realistic,credible,and attractive vision of the future that improves upon the present situation.
A)Visionary
B)Charismatic
C)Transactional
D)Transcendental
Q3) According to Hersey and Blanchard,which leadership style is best if a follower is unable but willing to do a job (R2)?
A)delegating
B)selling
C)participating
D)telling
Q4) In a short essay,describe the eight traits associated with leadership.
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Chapter 15: Motivating Employees
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153 Flashcards
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Sample Questions
Q1) When considering how to motivate employees,it must be kept in mind that professionals tend to be focused on their work as their central life interest,whereas nonprofessionals typically have other interests outside of work that can compensate for needs not met on the job.
A)True
B)False
Q2) In a short essay,explain the concepts of job enlargement and job and analyze their effectiveness in motivating employees.Give specific examples to support your answers.
Q3) The economic recession of the last few years saw employees at the receiving end of job insecurity,layoffs,tight budgets,minimal or no pay raises,benefit cuts,no bonuses,and long hours doing the work of those who had been laid off.Assuming that you were a manager during these difficult times,how would you motivate your employees?
Q4) Making job responsibilities narrower and more specialized is the most effective way of motivating employees.
A)True
B)False
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Chapter 16: Managing Groups and Teams
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Sample Questions
Q1) Command groups,cross-functional teams,self-managed teams,and task forces are all examples of informal groups.
A)True
B)False
Q2) The human relations view of conflict held that conflict must be avoided because it indicates a problem within the group.
A)True
B)False
Q3) The ________ view of conflict sees it as absolutely necessary for effective organizational performance.
A)contemporary
B)collaborative
C)human relations
D)interactionist
Q4) In a short essay,describe briefly the characteristics that are associated with effective teams.
Q5) Goal setting is not as important for teams as it is for individual employees.
A)True
B)False
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Chapter 17: Evidence-Based Decision Making
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Sample Questions
Q1) Which of the following is a performance measurement tool that looks at four areas that contribute to a company's performance?
A)market value added
B)balanced scorecard
C)information control
D)return on investment
Q2) Mick's desire to achieve the same standard as FastFreight is an example of ________.
A)market value added
B)immediate corrective action
C)basic corrective action
D)benchmarking
Q3) Direct supervision is the best-known form of ________ control.
A)applied
B)feedforward
C)concurrent
D)feedback
Q4) In a short essay,describe the main performance control tools used for monitoring and measuring organizational performance.
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