E-Business Review Questions
Course Introduction
E-Business explores the principles, strategies, and technologies used to conduct business activities online. The course covers topics such as digital business models, online marketing, e-commerce platforms, electronic payment systems, cybersecurity, and legal issues affecting electronic transactions. Students will learn how organizations leverage the internet to improve operations, reach new markets, and enhance customer experiences. Practical case studies and hands-on projects provide insight into current trends, challenges, and opportunities within the digital business landscape.
Recommended Textbook Information Systems Today Managing in the Digital World 7th Edition by Joseph Valacich
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Page 2
Chapter 1: Managing in the Digital World
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102 Flashcards
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Sample Questions
Q1) Microsoft's Exchange/Outlook and Lotus Notes provide people with e-mail,automated calendaring,and online,threaded discussions,enabling close contact with others,regardless of their location.Identify the type of information system.
A) collaboration system
B) office automation system
C) data mining and visualization system
D) functional area information system
E) geographic information system
Answer: A
Q2) Which of the following is a geoeconomic challenge of operating in the digital world?
A) differences in network infrastructures
B) differences in the concept of time and life focus
C) differences in measurement units
D) differences in export and import regulations
E) differences in languages
Answer: A
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Chapter 2: Gaining Competitive Advantage Through Information Systems
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Sample Questions
Q1) Which of the following actions would an organization take if it decides to pursue a best-cost provider strategy?
A) offering the best prices in its industry on its goods and/or services
B) attempting to gain monopoly in the market by means of an unhealthy competition
C) offering products or services of reasonably good quality at competitive prices
D) providing high quality products at low prices in specific markets
E) offering low quality products at low prices with high quality after-sales services
Answer: C
Q2) Managerial-level decision making is referred to as semistructured decision making. A)True
B)False Answer: True
Q3) The e-business innovation cycle puts strategy ahead of technology. A)True
B)False
Answer: False
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4
Chapter 3: Managing the Information Systems
Infrastructure and Services
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Sample Questions
Q1) Which of the following occurred in the 1990-2000 generation of computing?
A) The mainframe era began.
B) The personal computer era ended and the interpersonal computing era began.
C) The mainframe era ended and the personal computer era began.
D) The interpersonal computing era ended and the internetworking era began.
E) The internetworking era ended.
Answer: B
Q2) Which of the following differentiates grid computing from cloud computing?
A) Grid computing uses a large number of computers.
B) Grid computing is a natural evolution of the widespread adoption of virtualization and utility computing.
C) Grid computing is applied to a single large problem.
D) Grid computing involves over-the-Internet provision of dynamically scalable and often virtualized resources.
E) Grid computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources.
Answer: C
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5
Chapter 4: Enabling Business-To-Consumer Electronic Commerce
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Sample Questions
Q1) Write a note on carbon nanotubes.
Q2) A recent trend in display advertising has been ________ advertising,where the ads placed on a page are in some way related to the content of that page.
A) contextual
B) buzz
C) viral
D) affiliate
E) stealth
Q3) The concept of the Long Tail refers to a focus on ________.
A) brand evangelism
B) broad markets
C) generic brands
D) brand dilution
E) niche markets
Q4) Explain the e-government relationships.
Q5) Electronic commerce can involve the events leading up to the purchase of a product as well as customer service after the sale.
A)True
B)False
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Chapter 5: Enhancing Organizational Communication and Collaboration Using Social Media
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Sample Questions
Q1) A(n)________ system allows users to publish,edit,version track,and retrieve digital content,such as documents,images,audio files,videos,or anything else that can be digitized.
A) social presence
B) collective intelligence
C) application sharing
D) content management
E) peer production
Q2) Which of the following statements is true about social bookmarking?
A) It is the distribution of digital media.
B) It allows podcasters to publish and push current shows to the viewers or listeners.
C) It allows people to communicate using avatars.
D) It allows users to create folksonomies.
E) It allows users to post short "status updates."
Q3) Social media is a classification of Web 2.0 applications.
A)True
B)False
Q4) Explain the concept of collective intelligence with examples.
Q5) How is the concept of tagging related to social cataloging?
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Chapter 6: Enhancing Business Intelligence Using Information Systems
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Sample Questions
Q1) ________ refers to the display of complex data relationships using a variety of graphical methods.
A) Normalization
B) Visualization
C) Clustering
D) Inferencing
E) Textual mining
Q2) ________ is the ability of a page to attract and keep visitors.
A) Normalization
B) Freecycling
C) Stickiness
D) Crowdsourcing
E) Showrooming
Q3) Which of the following statements is true about ad hoc queries?
A) They are produced at predefined intervals to support routine decisions.
B) They provide a summary of critical information on a recurring schedule.
C) They help analyze why a key indicator is not at an appropriate level or why an exception occurred.
D) They answer unplanned information requests to support a non-routine decision.
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E) They highlight situations that are out of the normal range.
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Chapter 7: Enhancing Business Processes Using Enterprise
Information Systems
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Sample Questions
Q1) Outbound logistics activities focus on the ________.
A) processing of orders
B) distribution of end products within the order-to-cash business process
C) pricing of goods and services
D) transformation of raw materials into end products
E) receiving and stocking of raw materials, parts, and products
Q2) Components which support employee recruitment,assignment tracking,performance reviews,payroll,and regulatory requirements are called ________ management.
A) human resource
B) operations
C) financial
D) personal
E) organizing
Q3) ________ immediately after the purchase order is issued in the procure-to-pay process.
A) Payment is settled
B) Price and terms are negotiated
C) Credit is checked
D) Goods are received
E) Invoices are received
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Chapter 8: Strengthening Business-To-Business
Relationships Via Supply Chain and Customer Relationship Management
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Sample Questions
Q1) ________ is a business model in which the suppliers to a manufacturer manage the manufacturer's inventory levels based on preestablished service levels.
A) Just-in-case manufacturing
B) Scan-based trading
C) Vendor-managed inventory
D) Lean manufacturing
E) Just-in-time manufacturing
Q2) Supply chain management improves the coordination of suppliers,product or service production,and distribution.
A)True
B)False
Q3) ________ is the use of electromagnetic energy to transmit information between a reader (transceiver)and a processing device.
A) Radio frequency identification
B) High capacity color barcoding
C) Interferometric modulator display
D) Photonic computing
E) Electronic product coding
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Q4) Briefly describe analytical customer relationship management (CRM)systems.
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Chapter 9: Developing and Acquiring Information Systems
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Sample Questions
Q1) Which of the following is true for tangible costs?
A) They are recurring costs.
B) They are always non-recurring costs.
C) They are relatively easy to quantify.
D) They are the same as intangible benefits.
E) They are always fixed costs.
Q2) System efficiency is the extent to which a system ________.
A) allows firms to reach their operational targets
B) allows people to plan tasks that are achievable
C) enables people to accomplish goals or tasks well
D) enables people to do things faster or at lower cost
E) allows employees to reduce the risks associated with tasks
Q3) A ________ is a document that an organization uses to tell vendors what its requirements are and to invite them to provide information about how they might be able to meet those requirements.
A) request letter
B) vendor request
C) request for proposal
D) requirements specification
E) demand letter
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Chapter 10: Securing Information Systems
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Sample Questions
Q1) A ________ is nothing more than an empty warehouse with all necessary connections for power and communication but nothing else.
A) cold backup site
B) buying center
C) botnet
D) firewall
E) collocation facility
Q2) Insuring all the systems and information processing tasks is an essential part of risk acceptance strategy.
A)True
B)False
Q3) ________ is the use of computer and networking technologies by individuals and organized groups against persons or property to intimidate or coerce governments.
A) Cyberterrorism
B) Cybersquatting
C) Cyberforensics
D) Cyberstalking
E) Cyberbullying
Q4) Briefly explain cyberstalking and cybersquatting.
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Chapter 11: Appendix: Technology Briefing: Foundations of Information Systems Infrastructure
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Sample Questions
Q1) Which of the following computer-aided software engineering (CASE)tools enable system process,data,and control structures to be represented graphically?
A) repositories
B) code generators
C) diagramming tools
D) screen and report generators
E) analysis tools
Q2) ________ transmission uses high-frequency radio signals that are sent through the air using either terrestrial (earth-based)systems or satellite systems.
A) Rayleigh surface wave
B) Heat wave
C) Ultraviolet
D) Microwave
E) Infrared
Q3) Parallel ports offer the slowest data transfer rates among all computer ports.
A)True
B)False
Q4) List the common tasks of an operating system.
Q5) Give a brief description of the relational model of database management.
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