E-Business Fundamentals
Exam Review
Course Introduction
E-Business Fundamentals introduces students to the essential concepts, technologies, and strategies that drive electronic business in todays digital economy. The course covers the foundations of e-business models, online marketing, digital payment systems, cybersecurity, supply chain management, and the regulatory environment affecting e-commerce. Through case studies and practical exercises, students will explore how organizations leverage the internet to create value, enhance customer experiences, and optimize operations, preparing them for roles in business, management, and information technology within the online marketplace.
Recommended Textbook
Business Driven Information Systems 3rd Australian Edition
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11 Chapters
840 Verified Questions
840 Flashcards
Source URL: https://quizplus.com/study-set/2584
Page 2
Chapter 1: Information Systems Are Business
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72 Verified Questions
72 Flashcards
Source URL: https://quizplus.com/quiz/51447
Sample Questions
Q1) Companies update business strategies continuously as internal and external environments change.
A)True
B)False
Answer: True
Q2) There are many challenges to changing doctors,including transferring medical records and losing the doctor-patient relationship along with the doctor's knowledge of the patient's history.Changing doctors provides a great example of switching costs.
A)True
B)False Answer: True
Q3) Companies today are successful when they combine the power of the information age with traditional business methods.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Our Connected World
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) Many websites,blogs and podcasts use _______ to constantly feed news to consumers instead of having the consumer search for the news.
A)Mashup
B)Source code
C)RSS
D)SNA
Answer: C
Q2) What is the digital divide?
A)A worldwide gap giving advantage to those with access to technology
B)A data interruption in the internet connection
C)A deficiency in school-aged children with computer knowledge
D)A divide between the economies of third world countries
Answer: A
Q3) Web 3.0 refers to static text-based information websites.
A)True
B)False
Answer: False
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Page 4
Chapter 3: E-Business Mobile Business
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70 Verified Questions
70 Flashcards
Source URL: https://quizplus.com/quiz/51445
Sample Questions
Q1) Amazon creates a unique recommendation listing for each customer that revisits its website.How would you classify Amazon's e-business strategy?
A)Information richness
B)Mass customisation
C)Personalisation
D)Interactivity
Answer: C
Q2) A few examples of e-business advantages can include opening new markets,reducing costs and expanding global reach.
A)True
B)False
Answer: True
Q3) Mobility gives a company the power to place the right resources in the right place at the right time.
A)True
B)False
Answer: True
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Chapter 4: Decisions and Processes
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/51444
Sample Questions
Q1) What type of process includes order processing,customer service processing,sales processing,customer billing processing,and order shipping processing?
A)Customer-facing processes
B)Business-facing processes
C)Industry-specific customer facing processes
D)All the answers are correct
Q2) What form of processes include loan processing for a bank,claims processing for an insurance company,reservation processing for a hotel and baggage handling for an airline?
A)Customer-facing processes
B)Business-facing processes
C)Industry-specific customer-facing processes
D)All the answers are correct
Q3) Differentiate among streamlining,bottlenecks,and redundancy.
Q4) Alternative business processes should be adaptable or flexible and support change as customers,market forces and technology shift.
A)True
B)False
Q5) Describe business process management and its value to an organisation.
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Chapter 5: Essentials of Information Systems
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76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/51443
Sample Questions
Q1) List the common input,output and communication devices.
Q2) What is a network?
A)Enables the transmission of data over public or private networks
B)A communications system created by linking two or more devices and establishing a standard methodology by which they can communicate
C)Any network without a central file server and in which all computers in the network have access to the public files located on all other workstations
D)A computer that is designed to request information from a server
Q3) What is a form of a stationary mouse on which the movement of a finger causes the pointer on the screen to move?
A)Microphone
B)Touch pad
C)Pointing stick
D)Touch screen
Q4) A tablet is a pen-based computer that provides the screen capabilities of a PDA with the functional capabilities of a laptop or desktop computer.
A)True
B)False
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Chapter 6: Systems Development and Project Management
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77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/51442
Sample Questions
Q1) What is a graphical network model that depicts a project's tasks and the relationships between those tasks?
A)Gantt chart
B)PERT chart
C)Dependency
D)All the answers are correct
Q2) Summarise the different software development methodologies.
Q3) Which of the following describes agile?
A)Fast and efficient
B)Small and nimble
C)Lower cost
D)All the answers are correct
Q4) Which of the following is not a guideline for effectively dealing with change management?
A)Engage and empower stakeholders systematically and iteratively
B)Align systems with the change
C)Anticipate change
D)Stop change
Q6) Time,cost and ___________ are the three primary variables in any project. Page 8
Q5) Explain the business benefits associated with successful software development.
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Page 9
Chapter 7: Enterprise Architecture and Security
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73 Verified Questions
73 Flashcards
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Sample Questions
Q1) A ________ hides inside other software,usually as an attachment or a downloadable file.It often masquerades as a benign or legitimate application but in fact does something completely different.
Q2) The ability to get a system up and running in the event of a system crash or failure that includes restoring the company information is called a backup.
A)True
B)False
Q3) What has the ability to recover information or systems in the event of catastrophic disasters?
A)Recovery
B)Disaster recovery
C)Backup
D)Failback
Q4) Identify the three primary areas associated with an information architecture.
Q5) Maintainability means the system can quickly transform to support environmental changes.
A)True
B)False
Q6) How do authentication and authorisation differ?
Page 10
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Chapter 8: Data and Business Intelligence
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/51440
Sample Questions
Q1) What is a foreign key?
A)A field (or group of fields) that uniquely identifies a given entity in a table
B)A primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables
C)Characteristics or properties of an entity
D)A field (or group of fields) that uniquely identifies a given attribute in a table
Q2) Relational integrity constraints enforce business rules vital to an organisation's success and often require more insight and knowledge than business-critical integrity constraints.
A)True
B)False
Q3) Data mining is the process of analysing data to find hidden patterns and discover new insights not offered by the raw ___________ alone.
Q4) Describe a database,a database management system and the relational database model.
Q5) Explain enterprise application integration.
Q6) Identify The business benefits of a relational database.
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Page 11
Chapter 9: Enterprise Information Systems: ERP and SCN
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77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/51439
Sample Questions
Q1) Collecting,analysing and distributing transactional information to all relevant parties is referred to as supply chain management (SCM) where ___________ ___________ ___________ help the different entities in the supply chain work together more effectively.
Q2) To react to demand,an organisation needs to know all customer events triggered upstream and downstream.Who must also know about all customer-triggered events?
A)Suppliers and their suppliers
B)Suppliers
C)Upstream partners
D)Downstream partners
Q3) Considerable evidence shows that supply chain integration results in superior supply chain capabilities,which drives a company's ___________.
Q4) What is the focus of the traditional components included in most ERP systems?
A)External operations
B)Customer operations
C)Internal operations
D)Supplier operations
Q5) How does integrating ERP create additional business value?
Q6) Collaborative ______________ reduces product development costs.
Page 12
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Chapter 10: Enterprise Information Systems: CRM and Collaboration Systems
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81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/51438
Sample Questions
Q1) M&M's maker Mars used ____________ to identify how knowledge flows through its organisations,who holds influence,who gives the best advice and how employees share information.
A)Social networking analysis (SNA)
B)Shadowing
C)Cloud computing
D)All of the answers are correct
Q2) CRM moves far beyond technology by identifying customer needs and designing specific marketing campaigns tailored to each.
A)True
B)False
Q3) Identifying its most valuable customers allows a business to ensure these customers receive the highest levels of customer service and are offered the first opportunity to purchase new products.
A)True
B)False
Q4) ________ helps organisations segment their customers into categories,such as best and worst customers.
Q5) What is groupware and what are its advantages?
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Chapter 11: Ethics, Privacy, Social Media and Future Trends
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/51437
Sample Questions
Q1) Privacy is the legal protection afforded an expression of an idea,such as a song,book or video game.
A)True
B)False
Q2) An ethical computer use policy contains general principles to guide computer user behaviour.
A)True
B)False
Q3) Which of the below is not included as a common stipulation an organisation would follow when creating an employee monitoring policy?
A)Be as specific as possible stating when and what will be monitored
B)Do not state the consequences of violating the policy
C)Always enforce the policy the same for everyone
D)Expressly communicate that the company reserves the right to monitor all employees
Q4) Information governance is a method or system of government for information management or control.
A)True
B)False
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