E-Business Exam Practice Tests
Course Introduction
E-Business explores the principles and practices of conducting business in the digital age by leveraging information and communication technologies. The course covers key concepts such as electronic commerce models, digital marketing, online payment systems, supply chain integration, and the legal and ethical issues associated with online business operations. Through real-world case studies and practical projects, students learn how to design, implement, and manage online business ventures, analyze e-business strategies, and assess the impact of emerging technologies on organizational competitiveness and customer engagement.
Recommended Textbook
Electronic Commerce 12th Edition by Gary Schneider
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12 Chapters
987 Verified Questions
987 Flashcards
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Page 2
Chapter 1: Introduction to Electronic Commerce
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) The _____ refer to the activities that each strategic business unit undertakes to design, produce, promote, market, deliver, and support the products or services it sells.
Answer: primary activities
Q2) _____ occurs when one business transmits computer-readable data in a standard format to another business.
Answer: EDI
Electronic data interchange
Electronic data interchange (EDI)
Q3) _____ are the total of all costs that a buyer and a seller incur as they gather information and negotiate a purchase-and-sale transaction.
A) Opportunity costs
B) Operating costs
C) Transaction costs
D) Historical costs
Answer: C
Q4) Multiple firms that sell similar products to similar customers make up a(n) _____.
Answer: industry
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3
Chapter 2: Technology Infrastructure: the Internet and the
World Wide Web
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) _____ specifies the format of a mail message and describes how mail is to be administered on the e-mail server and transmitted on the Internet.
A) Multipurpose Internet Mail Extensions (MIME)
B) Simple Mail Transfer Protocol (SMTP)
C) Interactive Mail Access Protocol (IMAP)
D) Post Office Protocol (POP)
Answer: B
Q2) Extranets were used to save money and increase efficiency by replacing traditional communication tools such as fax, telephone, and overnight express document carriers.
A)True
B)False
Answer: True
Q3) A group of network research scientists from nearly 200 universities and a number of major corporations joined together in 1996 to recapture the original enthusiasm of the ARPANET and created an advanced research network called _____.
Answer: Internet2
Q4) Internet _____ are computers that are directly connected to the Internet.
Answer: hosts
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Chapter 3: Selling on the Web
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81 Verified Questions
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Sample Questions
Q1) Many clothing Web sites offer virtual models on which customers can try clothes, such services are referred to as virtual _____.
A) fitting rooms
B) channels
C) hosts
D) memories
Answer: A
Q2) A(n) _____ is a site that people use as a launching point to enter the Web.
Answer: Web portal
Q3) Companies using a digital content revenue model sell rights to access the information they own.
A)True
B)False
Answer: True
Q4) The defining characteristic of the mass media promotion process is that the seller is active and the buyer is passive.
A)True
B)False Answer: True
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Chapter 4: Marketing on the Web
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86 Verified Questions
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Sample Questions
Q1) A key element in any e-mail marketing strategy is to obtain customers' approvals before sending them any e-mail that includes a marketing or promotional message.
A)True
B)False
Q2) Of the six behavior-based categories of Internet users, _____ seek convenience.
Q3) According to the six behavior-based categories of Web visitors, _____ are visitors whose online objective is to stay in touch with others through chat rooms, discussion boards, and social networking websites.
A) routiners
B) surfers
C) sportsters
D) connectors
Q4) In cause marketing, when visitors click a link on the affiliate's Web page, a donation is made by a(n) _____ company.
A) advertising
B) marketing
C) not-for-profit
D) sponsoring
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Page 6
Chapter 5: Business-To-Business Activities: Improving Efficiency
and Reducing Costs
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82 Flashcards
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Sample Questions
Q1) An independent exchange is a B2B marketplace model.
A)True
B)False
Q2) The roots of Web technology for business-to-business transactions lie in a hierarchically structured approach to inter-firm information transfer called _____.
A) power line communication
B) data terminal interoperation
C) object technology
D) electronic data interchange
Q3) A(n) _____ is a company that provides communications equipment, software, and skills needed to receive, store, and forward electronic messages that contain electronic data interchange (EDI) transaction sets.
Q4) What is the difference between indirect connection electronic data interchange (EDI) and direct connection electronic data interchange (EDI)?
Q5) Outsourcing done by organizations in other countries is often called._____________
Q6) The total dollar amount of the goods and services that a company buys during a year is called its _____.
Page 7
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Chapter 6: Social Networking, Mobile Commerce, and Online Auctions
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Sample Questions
Q1) The trend toward having readers help write their own news is called _____ journalism.
A) participatory
B) community
C) social
D) collaborative
Q2) Describe the operation of a typical auction.
Q3) In-person meetings arranged by people over social networking sites are called meetups.
A)True
B)False
Q4) List the supply chain characteristics that support reverse auctions.
Q5) _____ refers to the conversion of existing regular site visitors seeking free information or services into fee-paying subscribers or purchasers of services.
Q6) How does proxy bidding work on eBay?
Q7) What is the main difference between eBay and a live English auction?
Q9) A(n) _____ is the price at which an auction begins. Page 8
Q8) Modifying an Apple iPhone's operating system is called _____ the phone.
Q10) Dutch auctions are also called _____ auctions.
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Page 9
Chapter 7: The Environment of Electronic Commerce: Legal,
Ethical, and Tax
Issues
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83 Verified Questions
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Sample Questions
Q1) The ability of a government to exert control over a person or corporation is called
A) subjugation
B) jurisdiction
C) legitimacy
D) notice
Q2) In general, contracts are invalid if they are not in writing or signed.
A)True
B)False
Q3) Ethics issues are significant in the area of online privacy because laws have not kept pace with the growth of the Internet and the Web.
A)True
B)False
Q4) People receive constructive notice that they have become subject to new laws and cultural norms when they cross an international border, even if they are not specifically warned of the changed laws and norms by a sign or a border guard's statement.
A)True
B)False
Q5) Describe a tort and identify the types of tortious acts that can be committed.
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Chapter 8: Web Server Hardware and Software
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Sample Questions
Q1) Explain the factors required to measure a server's Web page delivery capability.
Q2) The practice of launching a return attack by sending e-mail messages back to a computer that originated a suspected spam is referred to as _____.
Q3) The rejected e-mails in a white list spam filter are deleted.
A)True
B)False
Q4) A single client request always results in dozens or even hundreds of separate server responses to locate and deliver information.
A)True
B)False
Q5) The message that a Web client sends to request a file or files from a Web server is called a(n) _____.
Q6) A _____, when clicked, displays an error message rather than a Web page.
A) link checker
B) computer virus
C) filter
D) dead link
Q7) Visitor information captured by Web servers are placed into a Web _____ for data analysis.
11
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Chapter 9: Electronic Commerce Software
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Sample Questions
Q1) The key functions of a basic electronic commerce Web site are catalog display, shopping cart capabilities, and transaction processing.
A)True
B)False
Q2) The best hosting services provide Web server hardware and software combinations that are _____, which means they can be adapted to meet changing requirements when their clients grow.
Q3) Commerce service providers (CSPs) offer free or low-cost electronic commerce software for building online business sites hosted on the CSP's server.
A)True
B)False
Q4) The design used by Web services that are built on the Representational State Transfer model is known as _____.
Q5) What is the difference between a static catalog and a dynamic catalog?
Q6) What is the purpose of supply chain management software?
Q7) Making a company's information systems work together is called _____.
Q8) A(n) _____ is a simple list written in Hyper Text Markup Language, HTML, that appears on a Web page or a series of Web pages.
Page 12
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Chapter 10: Electronic Commerce Security
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Sample Questions
Q1) Applets typically run within the Web browser and are most often written in the Java programming language.
A)True
B)False
Q2) The term _____ describes the process of hiding information within another piece of information.
A) wiretapping
B) steganography
C) authentication
D) decryption
Q3) A Trojan horse erasing or altering information in a client computer is said to be a secrecy violation.
A)True
B)False
Q4) What are the six main elements included on a digital certificate?
Q5) The process of proposing and accepting various transmission conditions is called _____.
Q6) In the context of elements of a security policy, _____ refers to the secure identification of clients and servers with digital signatures and certificates.
Page 13
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Chapter 11: Payment Systems for Electronic Commerce
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81 Verified Questions
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Sample Questions
Q1) Anonymous digital cash is digital cash that cannot be:
A) handled by a trusted third party.
B) held in online storage systems.
C) traced back to the person who spent it.
D) served as a substitute for government-issued physical currency.
Q2) In the context of fees deducted by acquiring banks, _____ are charged at rates which depend on the merchant's industry.
A) acquirer fees
B) interchange fees
C) chargeback fees
D) interest fees
Q3) For merchants, payment cards provide fraud protection.
A)True
B)False
Q4) What are the disadvantages of using paper checks?
Q5) Credit cards provide assurances for both the consumer and the merchant.
A)True
B)False
Q6) _____ are created when a hacker plants zombie programs on a large number of computers.
Page 14
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Chapter 12: Managing Electronic Commerce Implementations
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Sample Questions
Q1) Return on investment focuses on benefits that cannot be predicted.
A)True
B)False
Q2) Briefly discuss the built-in biases in the return on investment, or ROI, technique that can lead managers to make poor decisions.
Q3) The approach in which an outsourcing team trains a company's information systems professionals in a new technology before handing the operation of a site over to them is known as _____.
A) partial outsourcing
B) late outsourcing
C) full outsourcing
D) early outsourcing
Q4) A(n) _____ must ensure that the Web pages on a site are visually appealing or easy to use.
A) Web graphics designer
B) Web programmer
C) systems administrator
D) application specialist
Q5) What is the purpose of an incubator?
Page 15
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