E-Business and E-Commerce Exam Practice Tests
Course Introduction
This course provides an in-depth exploration of the concepts, strategies, and technologies that drive e-business and e-commerce in today's digital world. Students will learn about the structure and operation of online businesses, electronic markets, and digital payment systems, as well as the legal, ethical, and security considerations inherent in electronic commerce. The course also covers current trends, digital marketing, and mobile commerce, equipping students with the knowledge and skills to design, implement, and manage effective e-business solutions in a dynamic, global marketplace.
Recommended Textbook Management Information Systems 7th Edition by Ken J. Sousa Effy
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970 Verified Questions
970 Flashcards
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Chapter 1: Business Information Systems
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69 Verified Questions
69 Flashcards
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Sample Questions
Q1) A(n) __________relies on artificial intelligence techniques to support knowledge-intensive decision-making processes.
Answer: expert system ES expert system (ES)
Q2) The__________ is responsible for acquiring,implementing,managing,maintaining,and troubleshooting local area networks throughout the organization and their interfaces with the wide area networks such as the Internet.
Answer: network administrator
Q3) While accounting systems focus on recording and reporting financial changes and states,the purpose of human resource management systems is to facilitate financial planning and business transactions.
A)True
B)False
Answer: False
Q4) A(n)__________ helps track every click a web user makes on that site,so that companies specializing in consumer profiling can learn their shopping and buying habits.
Answer: cookie
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Chapter 2: Strategic Uses of Information Systems
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56 Flashcards
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Sample Questions
Q1) Which of the following is considered a strategic advantage of the first-mover?
A)Technological literacy
B)Superior brand name
C)High market value
D)Guaranteed long-term success
Answer: B
Q2) ___________is software that the developer gives to potential adopters for trial use.
Answer: Beta software
Q3) Instead of differentiating a product or service,an organization can add to the product or service to increase its value to the consumer.
A)True
B)False Answer: True
Q4) Companies raise barriers to entrants by obtaining legal protection of intellectual property.
A)True
B)False Answer: True
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Chapter 3: Business Functions and Supply Chains
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Sample Questions
Q1) The combination of customer relationship management (CRM) and supply chain management (SCM) systems is referred to as _____.
A)decision support systems (DSSs)
B)enterprise resource planning (ERP) systems
C)business intelligence (BI) systems
D)geographic information systems (GISs)
Answer: B
Q2) When a radio frequency identification tag is attached to a product,it contains a(n)___________ .
A)universal product code
B)source code
C)electronic product code
D)object code
Answer: C
Q3) Serving customers better and faster,as well as learning more about their experiences and preferences,is facilitated by decision support systems (DSSs).
A)True
B)False
Answer: False
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Page 5
Chapter 4: Business Hardware
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Sample Questions
Q1) New processor-making technologies let engineers increase the processing speed of computers while enabling computers to use less energy and give off less heat.
A)True
B)False
Q2) There are two basic types of access modes for data storage:_________ and direct (random) access.
A)selective
B)indirect
C)haphazard
D)sequential
Q3) Voice recognition is the process of translating human speech into computer-readable data and instructions.
A)True
B)False
Q4) _________receive signals from outside the computer and transfer them into the computer.
Q5) The most widely used storage medium is the optical disc.
A)True
B)False
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Chapter 5: Business Software
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Sample Questions
Q1) _________made programming somewhat easier because they aggregated common commands into "words," although many of those "words" are not Englishlike.
A)Programming languages
B)Utility languages
C)Assembly languages
D)Procedural languages
Q2) Code written in interpreted programming languages can run only on machines whose disks store a(n)_________ .
Q3) Programs designed to perform specific jobs,such as calculating and executing a company's payroll,are collectively called_________ .
A)application-specific software
B)general-purpose application software
C)packaged software
D)utility software
Q4) Procedural languages need special programs to translate _________,which is the program as originally written,into object code,which is the same program in machine language.
Q5) What are the advantages of open source software over proprietary software?
Q6) The developers of_________ do not make the source code of their software public.
Page 7
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Chapter 6: Business Networks and Telecommunications
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Sample Questions
Q1) _________is a standard communication protocol to create a radio connection between two devices.
A)Long-term evolution
B)Voice over Internet protocol
C)Near-field communication
D)Metropolitan area communication
Q2) Bluetooth is considered a _________technology,because it typically supports a network used by only one person.
A)metropolitan area network
B)personal area network
C)wide area network
D)local area network
Q3) A_________ can connect dissimilar networks and can be programmed to also act as a firewall to filter communications.
A)switch
B)router
C)repeater
D)modem
Q4) WiMAX is a(n)_________ technology.
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Chapter 7: Databases and Data Warehouses
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Sample Questions
Q1) If _________need to be used as one large data warehouse,special software tools can unify them and make them appear as one large data warehouse.
A)data marts
B)traditional databases
C)database models
D)data dictionaries
Q2) What does metadata include?
Q3) The relational database model consists of_________ which are used to contain records.
Q4) A(n) _________creates a temporary table that is a subset of the original table or tables.
Q5) In the database approach,a(n)_________ is any object about which an organization chooses to collect data.
Q6) The smallest piece of data is called a_________ .
A)field
B)record
C)query
D)character
Q7) Discuss the security issues concerning databases.
Page 9
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Chapter 8: The Web-Enabled Enterprise
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Sample Questions
Q1) Instant messaging (IM) offers users real-time online interactivity.
A)True
B)False
Q2) Organizations can leverage __________to communicate with consumers immediately.
A)newspapers
B)radio
C)social media
D)television
Q3) Few hosting firms provide subscribers with e-mail addresses.
A)True
B)False
Q4) Companies in the same industry competitors often collaborate in establishing a website for one or several purposes.
A)True
B)False
Q5) Traditional retailers,often called brickandmortar businesses,have extended their "storefront" by launching an e tailing arm.
A)True
B)False
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Chapter 9: Challenges of Global Information Systems
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Sample Questions
Q1) A problem that arises with international information interchange is that countries treat trade secrets,patents,and copyrights differently.
A)True
B)False
Q2) While the web offers tremendous opportunities for establishing international information systems (IS),global ISs are not without their challenges,both for B2B and____________ commerce.
Q3) According to the ____________,all legal matters are confined to the country from which a site operates.
A)country-of-destination principle
B)American Uniform Code Council (UCC)
C)country-of-origin principle
D)privacy laws
Q4) Which of the following is a good practice to consider when designing websites for an international audience?
A)Do not be egalitarian.
B)Do not tailor each local site to local preferences.
C)Plan the site before developing.
D)Use automated methods to translate content.
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Chapter 10: Decision Support and Expert Systems
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75 Verified Questions
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Sample Questions
Q1) An outcome is almost always affected by more than one parameter.
A)True
B)False
Q2) In most expert systems,the knowledge base is built as a series of ____________rules.
Q3) In the____________ phase of decision making,the method for considering a data is designed.
Q4) Some companies offer ____________specifically designed to analyze shoppers' behavior at their sites based on captured data such as pages viewed,options clicked,and the sequence of pages shoppers viewed.
A)supply chain management (SCM) systems
B)geographic information systems (GISs)
C)enterprise resource planning (ERP) systems
D)decision support systems (DSSs)
Q5) Medical ____________help diagnose patients and suggest treatments.
A)expert systems
B)resource planning systems
C)model systems
D)data management modules
Q6) Sensitivity analysis is often referred to as____________ .
Page 12
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Chapter 11: Business Intelligence and Knowledge Management
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Sample Questions
Q1) An organization can learn much about its customers,sellers,and itself by mining data warehouses and using OLAP software,but such techniques still do not satisfy another important challenge: how to manage _____.
Q2) OLAP might process data from a ____________.
A)non-relational database
B)cloud database
C)navigational database
D)transactional database
Q3) Some software companies,such as Tacit Systems,Hivemine,and Safeharbor Knowledge Solutions have developed ,tools that facilitate knowledge sharing through intranets.
Q4) OLAP applications are usually installed on a special server that communicates with both the user's computer and the server or servers that contain a data warehouse or .
A)house databases
B)information silos
C)relational applications
D)dimensional databases
Q5) Discuss the utilization of loyalty programs.
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Q6) Knowledge management tools build _____ and help employees access them.
Chapter 12: Systems Planning and Development
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Q1) In___________ ,the old system is used along with the new system for a predetermined period of time.
A)phased conversion
B)cut-over conversion
C)parallel conversion
D)flash cut conversion
Q2) What are the benefits of standardization in planning?
Q3) Cut-over conversion reduces risks because it confines any problems to fewer units.
A)True
B)False
Q4) ___________consists of diagrams that describe the following types of software: use case,class,interaction,state,activity,and physical components.
Q5) The most accurate method of economic analysis is the fully quantitative___________ .
Q6) If a preliminary report concludes that the business situation warrants investment in a new IS,a more comprehensive___________ might be authorized.
Q7) List the steps included in IT planning.
Q8) Discus when Agile methods should be typically used.
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Chapter 13: Choices in Systems Acquisition
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Sample Questions
Q1) Risks of outsourcing are high for __________IS services.
A)payroll
B)accounting
C)core competence
D)network management
Q2) In the IT arena,outsourcing has a single meaning.
A)True
B)False
Q3) Clients should not expect vendors to list the service level and__________ ;the clients must do it.
A)quantity
B)metrics
C)degrees
D)quality
Q4) __________include ERP,SCM,and CRM applications and typically cost millions of dollars.
A)Enterprise software applications
B)Basic software applications
C)Inventory software applications
D)Project software applications
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Chapter 14: Risks, Security, and Disaster Recovery
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Sample Questions
Q1) Hijacking is carried out by surreptitiously installing a small program called a ___________on a computer.
A)mine
B)bot
C)sinkhole
D)trapdoor
Q2) Several manufacturers of computer equipment offer individual keyboard-embedded and mouse-embedded fingerprint devices.
A)True
B)False
Q3) CIOs often cite ___________as an effective way to bring down the amount of work their subordinates must do.
A)secure sockets layer (SSL)
B)security assertion markup language (SAML)
C)mandatory access control (MAC)
D)single sign-on (SSO)
Q4) Hardware or software that blocks access to computing resources is called a(n)
Q5) List common controls to protect systems from risks.
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