

Digital Transformation in Business Question Bank
Course Introduction
This course explores the fundamental concepts and strategies of digital transformation within modern organizations. Students will examine how emerging technologies such as artificial intelligence, cloud computing, big data, and the Internet of Things are reshaping business models, processes, and customer experiences across various industries. Through case studies and practical projects, the course emphasizes organizational change management, digital innovation, and the development of agile, technology-driven strategies to maintain competitive advantage in a rapidly evolving business environment. By the end of the course, students will be equipped to evaluate digital opportunities and implement transformation initiatives that drive value and sustainability for todays enterprises.
Recommended Textbook
Experiencing MIS 6th Edition by David M. Kroenke
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30 Chapters
1853 Verified Questions
1853 Flashcards
Source URL: https://quizplus.com/study-set/1803

Page 2

Chapter 1: The Importance of MIS
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/35833
Sample Questions
Q1) The number of transistors per square inch on an integrated chip doubles every 18 months.This observation is known as ________ Law.
A)Murphy's
B)Moore's
C)Amdahl's
D)Metcalfe's
Answer: B
Q2) How can a strong password be made memorable?
Answer: One technique for creating memorable,strong passwords is to base them on the first letter of the words in a phrase.The phrase could be the title of a song or the first line of a poem or one based on some fact about one's life.For example,one can take the phrase,"I was born in Rome,New York,before 1990." Using the first letters from that phrase and substituting the character for the word before,one can create the password IwbiR,NY<1990.
Q3) The number of businesses adopting new technologies has seen a downfall over the years.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Business Processes, information Systems, and Information
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) When activities formerly done by people following procedures are moved to computers that perform the work by following instructions in software,the activities are said to be ________.
A)outsourced
B)automated
C)documented
D)systematized
Answer: B
Q2) For data to be worth its cost,an appropriate relationship must exist between the cost of data and its value.
A)True
B)False
Answer: True
Q3) Activities within a business process are shown in ________.
A)circles
B)rectangles with rounded corners
C)squares
D)diamonds with rounded corners
Answer: B

Page 4
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Chapter 3: Organizational Strategy, information Systems, and Competitive Advantage
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) Competitive strategy determines an organization's value chain.
A)True
B)False Answer: True
Q2) Vendor knowledge and vendor relationships serve as a barrier to entry for new competitors.
A)True
B)False Answer: True
Q3) Each value chain is supported by one or more business processes.
A)True
B)False Answer: True
Q4) The strength of bargaining power forces does not depend on the availability of substitutes.
A)True
B)False Answer: False

Page 5
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Chapter 4: Hardware and Software
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Which of the following is most likely to be a disadvantage of self-driving cars?
A)More accidents will occur.
B)More parking lots will have to be built.
C)More people will use cars and avoid planes or trains.
D)More stress during commute.
Q2) ________ computers have four central processing units (CPUs).
A)Quad-processor
B)Dual-processor
C)Tri-processor
D)Tetra-processor
Q3) How do open source projects work? How is it different from closed source projects?
Q4) Open source software is typically free,modifiable,and its source code is publicly available.
A)True
B)False
Q5) A specification that a computing device has 100 million bytes of memory means that the device could hold up to 100 million characters.
A)True
B)False
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Chapter 5: Database Processing
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/35841
Sample Questions
Q1) Structured query language statements can be issued directly to the database management system (DBMS)by an application program.
A)True
B)False
Q2) The administrative functions of a database management system (DBMS)include backing up database data.
A)True
B)False
Q3) ________ is an international standard language that is used for processing a database.
A)HyperText Markup Language
B)Dynamic HyperText Markup Language
C)Structured Query Language
D)Sybase language
Q4) In a database,a table is also called a ________.
A)record
B)matrix
C)file
D)field
Q5) What is a NoSQL database management system?
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Chapter 6: The Cloud
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74 Flashcards
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Sample Questions
Q1) A small company is likely to choose infrastructure as a service (IaaS)as it does not require much technical expertise to load operating systems on a server.
A)True
B)False
Q2) Which of the following is a difference between a virtual private network (VPN)and a virtual private cloud (VPC)?
A)A VPC uses encrypted connections between the users and its server,while a VPN does not use such secure connections.
B)A VPC can be accessed over the Internet,while a VPN cannot be accessed over the Internet.
C)A VPC does not facilitate data storage,while a VPN allows the storage of a user's most important data.
D)A VPC provides the advantages of cloud storage,but a VPN by itself cannot provide these advantages.
Q3) Why is cloud hosting preferred to in-house hosting?
Q4) What is a private cloud? What are its limitations?
Q5) What is a virtual private cloud? What are its advantages?
Q6) Explain how a content delivery network ensures fast delivery of data on demand.
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Chapter 7: Organizations and Information Systems
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84 Flashcards
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Sample Questions
Q1) Describe customer relationship management (CRM)system.
Q2) What are personal information systems?
Q3) Information silos arise as a result of ________.
A)data integration across several information systems within an organization
B)the sharing of an inter-enterprise information system with several organizations
C)too many users depending on a single enterprise-wide information system
D)data being isolated in systems that are separated across different organizational levels
Q4) Unlike departmental systems in which a single department manager is in charge,enterprise systems have no clear boss.
A)True
B)False
Q5) Which of the following is a characteristic of workgroup information systems?
A)isolated problems
B)informal procedures
C)resistance to change
D)affects multiple organizations
Q6) What are some of the benefits of enterprise application integration (EAI)?
Q7) What are the problems caused by information silos?
Page 9
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Chapter 8: Social Media Information Systems
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91 Verified Questions
91 Flashcards
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Sample Questions
Q1) Which of the following statements is true of using social media to advance organizational strategies?
A)The unpredictability of dynamic processes like social media is encouraged in supply chains.
B)Solving supply chain problems via social media reinforces an organization's sense of privacy.
C)Users who have no financial incentive are willing to provide reviews to the buyer community.
D)Organizations whose business strategy involves selling to developer networks are the last to adopt SM-based customer support.
Q2) In the context of customer relationship management (CRM),a vendor might lose control of the customer relationship.
A)True
B)False
Q3) Social media communities are the companies that operate social media (SM)sites.
A)True
B)False
Q4) According to business literature,describe three types of capital that are used.
Q5) How should one respond to social networking problems?
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Chapter 9: Business Intelligence Systems
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92 Verified Questions
92 Flashcards
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Sample Questions
Q1) Which of the following statements is true of business intelligence (BI)systems?
A)Business intelligence systems are primarily used for developing software systems and data mining applications.
B)The four standard components of business intelligence systems are software,procedures,applications,and programs.
C)The software component of a business intelligence system is called an intelligence database.
D)Business intelligence systems analyze an organization's past performance to make predictions.
Q2) ________ is an unsupervised data mining technique in which statistical techniques identify groups of entities that have similar characteristics.
A)Cluster analysis
B)Content indexing
C)Regression analysis
D)Cloud computing
Q3) Differentiate between static reports and dynamic reports.
Q4) Push publishing requires a user to request BI results.
A)True
B)False
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Chapter 10: Information Systems Security
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93 Verified Questions
93 Flashcards
Source URL: https://quizplus.com/quiz/35851
Sample Questions
Q1) Spoofing is a technique for intercepting computer communications.
A)True
B)False
Q2) Malware definitions are patterns that exist in malware code.
A)True
B)False
Q3) ________ is the process of transforming clear text into coded,unintelligible text for secure storage or communication.
A)Usurpation
B)Authentication
C)Malware protection
D)Encryption
Q4) The creation of backup copies of database contents makes the data more vulnerable to security threats.
A)True
B)False
Q5) Pretexting occurs when someone deceives by pretending to be someone else.
A)True
B)False
Q6) Describe an incident-response plan.
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Chapter 11: Information Systems Management
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) The ________ group investigates new information systems and determines how the organization can benefit from them.
A)outsourcing relations
B)development
C)technology
D)operations
Q2) Which of the following is true of the alignment between information systems and organizational strategies?
A)Information systems must evolve with changes made in organizational strategies.
B)The infrastructure of information systems can be easily influenced by strategic changes.
C)Integrating different information systems applications with organizational strategies is inexpensive.
D)Maintaining the alignment between information systems and strategies is a final process.
Q3) Compare the role of a chief information officer (CIO)and the role of a chief technology officer (CTO).
Q4) Explain the rights of information systems users.
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13

Chapter 12: Information Systems Development
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80 Flashcards
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Sample Questions
Q1) The maintenance phase can start another cycle of the systems development life cycle (SLDC).
A)True
B)False
Q2) One of the major challenges in systems development is changing technology.
A)True
B)False
Q3) In which of the following phases of the systems development life cycle do developers identify the particular features and functions of a new system?
A)system definition
B)requirements analysis
C)component design
D)implementation
Q4) Software vendors usually bundle fixes of low-priority problems into larger groups called ________.
A)patches
B)service packs
C)bugs
D)product keys
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Chapter 13: Collaboration Information Systems for Decision
Making problem Solving and Project Management
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46 Verified Questions
46 Flashcards
Source URL: https://quizplus.com/quiz/35832
Sample Questions
Q1) Differentiate between cooperation and collaboration with examples.
Q2) Being informed is considered the most fundamental collaboration purpose because
A)individuals can construct different perceptions of the same data
B)all the members of a team usually perceive information in the same way
C)members will be able to avoid critical feedbacks
D)conflicting ideas can be eliminated
Q3) ________ is defined as a group of people working together to achieve a common goal via a process of feedback and iteration.
A)Abstract reasoning
B)Systems thinking
C)Collaboration
D)Dissolution
Q4) The primary function of a collaboration information system is information security.
A)True
B)False
Q5) Strategic decisions are almost always collaborative.
A)True
B)False
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Chapter 14: Collaborative Information Systems for Student Projects
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53 Flashcards
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Sample Questions
Q1) The ________ collaboration tool set has a large set of features,including content management and control,workflow control,online meetings in which participants can view shared whiteboards,applications,and monitors.
A)Minimal
B)Basic
C)Good
D)Comprehensive
Q2) Which of the following statements is true of shared content with version management?
A)Content sharing methods that provide version management cannot accommodate concurrent work.
B)Version management systems provide version control.
C)Version management makes it impossible to know when and by whom the document was changed.
D)Content sharing systems that provide version management can track changes to documents.
Q3) Why should a team choose to use a collaboration information system?
Q4) Explain synchronous and asynchronous communications in organizations with examples.
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Chapter 15: Mobile Systems
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Professional programming languages such as Objective-C and VB.Net are preferred to develop Web mobile applications.
A)True
B)False
Q2) Some mobile applications provide ________ chrome,which pops up in the display when appropriate.
A)context-sensitive
B)time-oriented
C)data-sensitive
D)object-oriented
Q3) Which of the following is true about the impact of mobile systems on data usage in information systems?
A)More advertisements can be shown.
B)Less device real estate
C)Quantity of data available has been reduced.
D)Organizations' data is securely stored.
Q4) Mobile systems users only move geographically,not from device to device.
A)True
B)False
Q5) Explain the role of feature content in a quality mobile application.
Page 17
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Chapter 16: Introduction to Microsoft Excel 2013
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) In Excel,which of the following tabs is used for filtering and sorting information in a spreadsheet?
A)DATA
B)REVIEW
C)INSERT
D)HOME
Q2) Using the F2 function key is recommended when a user has a long value in a cell and wants to edit a letter or two without retyping the whole entry.
A)True
B)False
Q3) In an Excel spreadsheet,columns are identified by ________.
A)letters
B)numbers
C)Roman numerals
D)symbols
Q4) An Excel workbook is a collection of one or more worksheets.
A)True
B)False
Q5) Explain the process of naming the rows,columns,and cells in Microsoft Excel.
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Chapter 17: Database Design
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) Which of the following is true of entities?
A)Entities have an identifier whose value is associated with every entity in the data model.
B)Entities can only represent a logical construct or transaction,not a physical object.
C)The characteristics of entities are described by attributes.
D)The names of entities are always plural.
Q2) Which of the following is a highly popular technique for creating a data model with which the developers describe the content of a database by defining what is to be stored in the database and the associations among them?
A)entity-relationship (E-R)data model
B)Unified Modeling Language (UML)
C)object-relational model
D)semantic data model
Q3) A data model is a logical representation of the structure of the data.
A)True
B)False
Q4) Explain the difference between maximum and minimum cardinality.
Q5) Explain the database development process.
Q6) What are the different types of relationships represented in a data model?
Page 19
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Chapter 18: Using Microsoft Access 2013
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48 Verified Questions
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Sample Questions
Q1) To delete a record in Microsoft Access,a user has to select the Records section in the ________ tab.
A)Database tools
B)Home
C)Fields
D)File
Q2) In Microsoft Access,different attributes are referred to as ________.
A)identifiers
B)keys
C)entities
D)fields
Q3) In Microsoft Access,a surrogate key has no meaning to the user.
A)True
B)False
Q4) In Microsoft Access,one must select the relationships option in the Design tab to modify the design of a default table.
A)True
B)False
Q5) Explain the procedure for creating a new database using Microsoft Access.
Q6) How can a user generate reports in Microsoft Access?
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Chapter 19: Using Excel and Access Together
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Sample Questions
Q1) An organization stores the details of its employees using Microsoft Access.The Employee table has EmployeeName,EmployeeID,Department,and Salary columns.Which of the following statements is true?
A)To view the average salary drawn by the employees of each department,the Group By option should be selected in the Total row under Salary.
B)To count the number of employees in each department,the Group By option should be selected under EmployeeID,and the Count option under Department.
C)To find the sum of salaries drawn by the employees of each department,the Group By option should be selected under Department and Sum under Salary.
D)To count the number of employees having the same salary,the Group By option should be selected under EmployeeID,and Count under Salary.
Q2) Microsoft Access is a database management system.
A)True
B)False
Q3) Microsoft Access queries can be imported into Microsoft Excel.
A)True
B)False
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Chapter 20: Network and Cloud Technology
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Sample Questions
Q1) A ________ is a worldwide-unique identity that is affiliated with a public IP address.
A)tag name
B)protocol
C)domain name
D)uniform resource locator
Q2) Which of the following statements is true of digital subscriber lines (DSLs)?
A)They use television lines for data transmission.
B)Their signals do not interfere with voice telephone services.
C)Their operations are independent of voice telephone lines.
D)They do not allow data transmission to occur when telephone conversations occur.
Q3) What are the three important functions of an Internet service provider (ISP)?
Q4) What is the TCP/IP Protocol architecture? Where are the various application-layer protocols?
Q5) Which of the following statements is true of local area network (LAN)protocols?
A)IEEE LAN protocols always start with the numbers 802.
B)The IEEE 802.11 protocol is also called the Ethernet.
C)Wired LANs use the IEEE 802.11 protocol.
D)The IEEE 802.3ac is the current standard for wireless LANs.
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Chapter 21: Enterprise Resource Planning ERP Systems
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Sample Questions
Q1) An enterprise resource planning (ERP)implementation depends primarily on the backing of a departmental manager.
A)True
B)False
Q2) Infor Business Cloud is an enterprise resource planning (ERP)solution that can be installed in a bare-bones way and offered as IaaS (infrastructure as a service).
A)True
B)False
Q3) Briefly describe Microsoft's enterprise resource planning (ERP)products.
Q4) The enterprise resource planning (ERP)training sessions in which the implementing organization's employees teach the ERP trainers about the organization's processes are called train the trainer.
A)True B)False
Q5) Enterprise resource planning (ERP)training includes topics such as obtaining top-level management support.
A)True B)False
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Chapter 22: Supply Chain Management
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Sample Questions
Q1) The Automated Clearing House system among banks is an example of a standardized inter-enterprise system.
A)True
B)False
Q2) Which of the following refers to a network of organizations and facilities that transforms raw materials into products delivered to customers?
A)supply chain
B)distribution channel
C)strategic business unit
D)collaboration system
Q3) Which of the following statements is true of inventory?
A)Managing an inventory requires balancing between availability and cost.
B)Inventory size increases as consumers purchase items.
C)Inventory management decisions are limited to the size of the inventory.
D)Increasing the inventory size always increases a company's profitability.
Q4) Each organization in a supply chain is an independent company with its own objectives.
A)True
B)False
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Chapter 23: Enterprise Social Networks and Knowledge Management
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Sample Questions
Q1) ________ is performed to identify the strengths and weaknesses in an opponent's use of social media in a social media information system (SMIS).
A)Factor analysis
B)Risk analysis
C)Win-loss analytics
D)Competitive analysis
Q2) What are expert systems?
Q3) Expert systems are easy to maintain.
A)True
B)False
Q4) All companies have teams who are trained to use social media (SM).
A)True
B)False
Q5) Which of the following is a challenge for content management systems (CMS)?
A)Content databases cannot hold large numbers of documents.
B)Documents exist in isolation from each other.
C)The systems must maintain linkages among documents.
D)CMS content is static.
Q6) What are the alternatives to content management applications?
Q7) What is knowledge management? How does it benefit an organization? Page 25
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Chapter 24: Database Marketing
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Sample Questions
Q1) In RFM analysis,customers who have bought the least expensive items are indicated by an M score of ________.
A)2
B)5
C)1
D)4
Q2) The ratio of confidence to the base probability of buying an item is called support.
A)True
B)False
Q3) A minimum difference among groups is used as the criterion for constructing the decision tree.
A)True
B)False
Q4) Decision tree analysis is a data mining technique that requires a high degree of supervision.
A)True
B)False
Q5) What are decision trees? How do they classify people into groups?
Q6) What is a market-basket analysis?
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Chapter 25: Reporting Systems and OLAP
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Sample Questions
Q1) How does a reporting system obtain the necessary data to generate reports?
Q2) Which of the following is an example of a measure in an online analytical processing (OLAP)report?
A)sales region
B)average cost
C)customer location
D)customer type
Q3) A pull report refers to a report ________.
A)sent to users according to a preset schedule
B)about the functioning of an organization's information systems
C)generated by user request
D)prepared by an organization from a competitor's data
Q4) Which of the following is a drawback of online analytical processing (OLAP)reports?
A)They have a single or no dimension.
B)Their format is static in nature.
C)They require a lot of computing power.
D)They can perform arithmetic operations only on single sets of data.
Q5) What is the difference between push and pull reports?
Q6) What are reporting systems? What are the fundamental operations they perform?
Page 28
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Chapter 26: Data Breaches
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Sample Questions
Q1) It is easier for organizations to prepare a list of countermeasures against many different types of attacks and take appropriate measures accordingly.
A)True
B)False
Q2) Stolen credit card information is validated through a process called carding.
A)True
B)False
Q3) What are the steps involved in an organization's plan for a data breach?
Q4) An exploit is a type of attack vector used by hackers.
A)True
B)False
Q5) Sam is a hacker who makes money by stealing and selling credit cards.He has targeted the employees of a local firm and is looking for details such as names,addresses,dates of birth,social security numbers,credit card numbers,or health records.In this case,Sam is looking for ________.
A)firewall security measures
B)business continuity plans
C)malware definitions
D)personally identifiable information
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Chapter 27: International Mis
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Sample Questions
Q1) With the fall of the Soviet Union,the economies of Russia and Eastern Europe became alienated from the rest of the world market.
A)True
B)False
Q2) The size of the world economy,combined with the Internet,limits product differentiation.
A)True
B)False
Q3) Information systems increase inventories.
A)True
B)False
Q4) Which of the following statements is true of localizing?
A)Translating documents is less expensive,but more time consuming than localizing computer programs.
B)Localizing computer programs primarily involves translating documents from one language to another.
C)Localization of computer programs should be planned from the beginning.
D)Localizing computer programs is easier than translating documents.
Q5) How does the global economy change competitive strategy?
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Chapter 28: Systems Development Project Management
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Sample Questions
Q1) ________ refers to a set of management policies,practices,and tools that developers use to maintain control over a project's resources.
A)Perceptual mapping
B)Coordination control
C)Critical path analysis
D)Configuration control
Q2) Systems development projects require the balancing of three critical drivers: requirements,cost,and ________.
A)scope
B)time
C)performance
D)value
Q3) ________ is the process by which users agree to one set of conditions,then add a bit more,then add a bit more,and so forth.
A)Requirements creep
B)Diseconomies of scale
C)Configuration control
D)Coordination
Q4) What is a critical path? How is a critical path analysis done?
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Chapter 29: Agile Development
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Source URL: https://quizplus.com/quiz/35860
Sample Questions
Q1) Who are considered scrum team members?
Q2) The function of a scrum master is to ________.
A)stop the misuse of meeting time
B)change product requirements and their priority
C)test programs on a regular basis
D)develop the database design
Q3) The systems development life cycle (SDLC)gained popularity when the U.S.Department of Commerce stipulated that it would be used for all software development contracts.
A)True
B)False
Q4) The nature of the systems development life cycle (SDLC)denies the fact that system requirements are fuzzy and always changing.
A)True
B)False
Q5) According to scrum essentials,the first step of each work period is to ________.
A)conduct team meets
B)determine tasks to perform
C)select requirements to consider D)deliver a working version

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Chapter 30: Business Process Management
Available Study Resources on Quizplus for this Chatper
40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/35861
Sample Questions
Q1) When organizations plan to develop and modify business processes,their businesses will continually be in crisis,dealing with one process emergency after another.
A)True
B)False
Q2) An advantage of an enterprise resource planning (ERP)system is that to implement it,an organization need not attempt to do everything at once.
A)True
B)False
Q3) The difficulty of creating an as-is process diagram depends on the sophistication of the organization.
A)True
B)False
Q4) A business process need not use just one information system. A)True
B)False
Q5) How can a change in customers,product lines,and supply chains affect business processes?
Q6) Describe business process management (BPM)in brief.
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