Digital Transformation in Business Final Exam
Course Introduction
This course explores the strategic and operational impact of digital technologies on modern businesses, emphasizing how organizations can leverage digital tools to enhance value creation, improve efficiency, and gain a competitive edge. Students will examine key concepts such as digital disruption, innovation, and transformation frameworks, as well as the role of emerging technologies like artificial intelligence, big data, cloud computing, and the Internet of Things in shaping business strategies and consumer experiences. Through case studies and practical assignments, participants will develop the skills to assess digital opportunities and challenges, manage digital change, and lead organizations through successful digital transformation initiatives.
Recommended Textbook
Managing Information Technology 7th Edition by Carol V. Brown
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15 Chapters
490 Verified Questions
490 Flashcards
Source URL: https://quizplus.com/study-set/516
Page 2
Chapter 1: Managing IT in a Digital World
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) The company responsible for much of today's de facto software standards throughout corporate America is Microsoft Corporation.
A)True
B)False
Answer: True
Q2) Information technology is defined as computer hardware and software for processing and storing information,as well as communications technology (voice and data)for transmitting information.
A)True
B)False Answer: True
Q3) Telecommuting is facilitated by all of the following except:
A) privacy laws.
B) low costs for personal computing products.
C) Internet connectivity.
D) software to facilitate remote collaboration.
Answer: A
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Page 3
Chapter 2: Computer Systems
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) DASD refers to:
A) digital-analog signal distortion.
B) direct analysis system development.
C) direct access storage device.
D) delayed access sequential device.
Answer: C
Q2) The metalanguage standard that is used to facilitate data interchange among applications on the Web is ________; this is really a standard for specifying a document markup language based on plain-text tags.
A) HTML
B) HTTP
C) JavaScript
D) XML
Answer: D
Q3) Which of the following is not an example of a computer output device?
A) printer
B) voice response unit
C) COM recorder
D) MICR reader
Answer: D
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Chapter 3: Telecommunications and Networking
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) Conversion of digital to analog signals so that the signals can travel over conventional telephone lines is accomplished with a device called a modem.
A)True
B)False
Answer: True
Q2) Which of the following is not an advantage of a wireless LAN versus a wired LAN?
A) faster transmission speed and more secure
B) takes planning, but relatively easy to install
C) enables users of mobile devices to connect to a LAN
D) can be used as an overlay network to permit employees to connect their laptops to the corporate network from anywhere in the building
Answer: A
Q3) Which statement describes a major difference between a LAN and a WAN?
A) usage by a corporation
B) geographic distance between devices being networked
C) usage of wireless media
D) all of the above
Answer: D
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5
Chapter 4: The Data Resource
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) A data dictionary/directory,or DD/D,contains each of the following,except:
A) entity definitions.
B) data element definitions.
C) database server definitions.
D) data standards.
Q2) If an organization maintains application independence,then application software can more easily be abandoned or replaced.
A)True
B)False
Q3) The permissible range or set of values for each data element is defined by integrity rules.
A)True
B)False
Q4) For legal reasons,all data should be stored indefinitely.
A)True
B)False
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Chapter 5: Enterprise Systems
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Which of the following are potential disadvantages of electronic mail systems?
A) can result in information overload
B) can result in the usage of offensive words by a sender who would not use them face-to-face
C) can be electronically monitored by supervisor
D) all of the above
Q2) Which of the following is an intraorganizational system?
A) B2B
B) EDI
C) B2C
D) ERP
Q3) An information system that supports a particular area of an organization,such as production or marketing,is called a:
A) group support system.
B) functional information system.
C) vertically integrated information system.
D) transaction-processing system.
Q4) Payroll and order entry systems are examples of transaction processing systems.
A)True
B)False
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Chapter 6: Managerial Support Systems
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) Once a neural network has established an acceptable level of predictive ability,no further changes are made to the weights of the predictor variables.
A)True
B)False
Q2) Which of the following is not a typical characteristic of an executive information system?
A) provides easy online access to current information about business conditions in an aggregated form
B) requires the assistance of a user with a technology background
C) is a system used by managers at all levels of the organization
D) includes internal transaction data and may incorporate qualitative data from both internal and external sources
Q3) The branch of artificial intelligence that is concerned with building systems that incorporate the decision-making logic of a human expert is called:
A) expert systems.
B) fuzzy logic.
C) natural languages.
D) neural networks.
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8
Chapter 7: E-Business Systems
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) A potential seller benefit from B2C applications is:
A) lower costs from online channels.
B) multimedia opportunities for marketing.
C) new ways to research potential markets.
D) all of the above
Q2) Which type of e-business is most dependent upon the number of individuals having Internet access?
A) B2B
B) B2C
C) G2G
D) C2B
Q3) Which of the following businesses have a Web site that promotes a sense of "community" by their consumers?
A) Amazon
B) Netflix
C) TD Ameritrade
D) both A and B
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Chapter 8: Basic Systems Concepts and Tools
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) When developing a logical data flow diagram,a rectangle (or open rectangle)indicates:
A) data at rest.
B) data in motion.
C) an element in the environment of the system that sends or receives data.
D) a process component.
Q2) A physical system description depicts ________ the system operaters,while a logical system description depicts ________ the system does.
A) how; what
B) how; why
C) what; how
D) why; what
Q3) When developing a logical data flow diagram,a circle indicates:
A) an element in the environment of the system that sends or receives data.
B) data in motion.
C) data at rest.
D) a process component.
Q4) System testing only occurs when systems are initially developed.
A)True
B)False
Page 10
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Chapter 9: Methodologies for Custom Software Development
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Which is not a potential disadvantage of having an application developed by a business user,rather than an IS professional?
A) A similar application may already exist in another business unit, so it could be a redundant effort.
B) Users typically pay more attention to system controls for ensuring data quality and security, and therefore development costs are higher.
C) It is common for user developers to change jobs.
D) User-developed systems are frequently less well documented.
Q2) The percentage of resources devoted to the maintenance of a system:
A) generally increases over time.
B) generally decreases over time.
C) generally stays about the same over time.
D) is variable depending on the system.
Q3) Which of the following accurately describes the order in which a system is tested?
A) module testing, subsystem testing, integration testing, acceptance testing
B) subsystem testing, acceptance testing, integration testing, module testing
C) acceptance testing, integration testing, subsystem testing, module testing
D) module testing, integration testing, subsystem testing, acceptance testing
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Chapter 11: IT Project Management
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) According to Keil and Robey (1999),a common pitfall in monitoring the risks of a project already underway is:
A) relying too heavily on the use of consultants.
B) failing to increase the resources working on the project.
C) ignoring negative feedback.
D) all of the above
Q2) The project champion is a business manager who has high credibility as an organizational spokesperson among the user community,and is successful at communicating the business vision and project benefits.
A)True
B)False
Q3) Applying knowledge,skills,tools,and techniques to a broad range of activities in order to meet the requirement of a particular project is called:
A) project management.
B) life-cycle management.
C) change management.
D) program management.
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Page 13
Chapter 12: Planning Information Systems Resources
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23 Verified Questions
23 Flashcards
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Sample Questions
Q1) An IS operational plan is usually created for what time period?
A) monthly
B) for a 6-month or less time period
C) for a 1- to 2-year time period
D) for a 3- to 5-year time period
Q2) A(n)________ is a written expression of the desired future about how information will be used and managed in the organization.
A) information resource assessment
B) information vision
C) IT architecture
D) strategic IS plan
Q3) Recommended tools for identifying IS strategic initiatives do NOT include:
A) bottom-up analysis.
B) critical success factors analysis.
C) value chain analysis.
D) analysis of competitive forces.
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Chapter 13: Leading the Information Systems Function
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) Which of the following is a potential benefit of a PMO?
A) repeatable, well-honed project management processes
B) proven change management techniques
C) post-project review procedures
D) all of the above
Q2) IS managers may report to:
A) a business unit manager.
B) an IS leader of an IS group within a functional unit (finance, marketing, etc.).
C) an IS leader in a corporate IS unit that supports the entire organization.
D) any of the above
Q3) According to a survey of U.S.managers,which of the following IS skills are likely to be least critical to maintain in-house and most likely to be outsourced?
A) project management skills
B) business domain skills
C) systems analysis and design skills
D) computer programming with a 3rd-generation language
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15
Chapter 14: Information Security
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) The goal of the IS manager responsible for information security is to eliminate all information risk.
A)True
B)False
Q2) Determining a Return Benefit for a specific security action is based on which of the following?
A) annualized Expected Losses and Annualized Cost of Actions
B) benefits of remote PC access
C) electronic records management
D) none of the above
Q3) What is the best term to describe those who break into computers to steal information,wipe out hard drives,or do others harm?
A) cyber terrorists
B) computer felons
C) hackers
D) crackers
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Chapter 15: Social, Ethical, and Legal Issues
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Which of the following is true of patents?
A) provides effective protection against software piracy
B) makes it illegal to copy software and use it without the software vendor's permission
C) gives the creator the exclusive right to the manufacture and uses what has been patented for a limited period of time
D) all of the above
Q2) What type of impact on the software industry from awarding a large number of patents to IT industry giants such as Microsoft has been documented?
A) the overall number of infringement lawsuits is decreased
B) it accelerates innovations among smaller firms
C) the growth of small software firms is inhibited
D) none of the above
Q3) Approximately what percentage of the U.S.public is quite sensitive to the loss of privacy of their personal information?
A) 5%
B) 10%
C) 25%
D) 50%
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