Digital Transformation and Information Systems
Exam Bank
Course Introduction
This course explores the pivotal role of information systems in driving digital transformation within modern organizations. Students will examine how digital technologies such as cloud computing, data analytics, artificial intelligence, and the Internet of Things are reshaping business processes, strategies, and customer interactions. The course covers frameworks for digital innovation, change management, and the alignment of IT with organizational goals. Through case studies and practical projects, participants will learn to assess digital maturity, design digital strategies, and manage the challenges of implementing transformative information systems in various business contexts.
Recommended Textbook Management Information Systems 7th Edition by
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14 Chapters
970 Verified Questions
970 Flashcards
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Ken J. Sousa Effy
Page 2
Chapter 1: Business Information Systems
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69 Verified Questions
69 Flashcards
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Sample Questions
Q1) Every system has a single goal.
A)True
B)False
Answer: False
Q2) A(n) __________is involved in creatively deciding how to represent the organization on the web.
Answer: webmaster
Q3) A(n)__________ is a business event such as a sale,a purchase,the hiring of a new employee,and the like.
A)encryption
B)allocation
C)decryption
D)transaction
Answer: D
Q4) Computers collect,store,and process data into information according to instructions people provide via computer programs.
A)True
B)False
Answer: True
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Chapter 2: Strategic Uses of Information Systems
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Sample Questions
Q1) When failure occurs because an organization tries to be on the technological leading edge,observers call it the _____.
Answer: bleeding edge
Q2) Instead of differentiating a product or service,an organization can add to the product or service to increase its value to the consumer.
A)True
B)False
Answer: True
Q3) Strategic information systems are defined by their technical features per se,and not by how they are used.
A)True
B)False
Answer: False
Q4) eBay's success demonstrates the strategic advantage of the___________ ,an organization that is the first to offer a new product or service.
Answer: first mover
Q5) Brand-name success is a perfect example of___________ .
Answer: product differentiation
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Chapter 3: Business Functions and Supply Chains
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Sample Questions
Q1) ___________are used to execute transactions in which financial institutions transfer huge amounts of money using electronic funds transfer (EFT).
A)Decision support systems (DSSs)
B)Business intelligence (BI) systems
C)Cash management systems (CMSs)
D)Expert systems (ESs)
Answer: C
Q2) ___________equips traveling salespeople with information technology to facilitate their productivity.
Answer: Salesforce automation
Q3) The combination of customer relationship management (CRM) and supply chain management (SCM) systems is referred to as _____.
A)decision support systems (DSSs)
B)enterprise resource planning (ERP) systems
C)business intelligence (BI) systems
D)geographic information systems (GISs)
Answer: B
Q4) ___________is marketing over the telephone and it makes extensive use of IT.
Answer: Telemarketing
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Chapter 4: Business Hardware
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Sample Questions
Q1) Popular output devices include the keyboard,mouse,trackball,microphone,and various types of scanners.
A)True
B)False
Q2) The_________ is the maximum number of bits that the control unit can fetch from primary memory in one machine cycle.
A)pixel
B)byte
C)data word
D)binary limit
Q3) Current microcomputers have words of_________ and 64 bits.
A)16
B)24
C)32
D)48
Q4) The_________ is the most important part of any computer.
A)external storage
B)central processing unit
C)monitor
D)ROM
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Chapter 5: Business Software
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Sample Questions
Q1) To accelerate their work,programmers can use one of several_________ ,such as Microsoft Visual Basic,Embarcadero Delphi,Micro Focus COBOL,ASNA Visual RPG,and Visual C++.
Q2) The permissive model of software licensing permits anyone to use,modify,and make applications with the code,but not to use it in proprietary products for sale or licensing.
A)True
B)False
Q3) Higher-level _________enable the use of English-like statements to accomplish a goal,and these statements are translated by special software into the machine language.
A)utility languages
B)assembly languages
C)procedural languages
D)programming languages
Q4) Procedural languages need special programs to translate _________,which is the program as originally written,into object code,which is the same program in machine language.
Q5) The developers of_________ do not make the source code of their software public.
Q6) Describe the term software.
Page 7
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Chapter 6: Business Networks and Telecommunications
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Sample Questions
Q1) _________is a standard communication protocol to create a radio connection between two devices.
A)Long-term evolution
B)Voice over Internet protocol
C)Near-field communication
D)Metropolitan area communication
Q2) The Wi-Fi Protected Access (WPA) and WPA2 security protocols offer encryption.
A)True
B)False
Q3) The term_________ is associated with a high-speed networking connection,which is required for fast transmission of large files and multimedia material.
Q4) In the context of data communications,a(n)_________ is a combination of devices or nodes connected to each other through a communication medium.
Q5) Fiber optic technology uses electricity to represent bits.
A)True
B)False
Q6) A temporary IP address assigned to a computer connected to the Internet intermittently for the duration of its connection only is called_________ .
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Chapter 7: Databases and Data Warehouses
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Sample Questions
Q1) There are two overall approaches to maintaining data: the traditional file approach-which has no mechanism for tagging,retrieving,and manipulating data-and the_________ ,which does have this mechanism.
A)database approach
B)object-oriented approach
C)asymmetric approach
D)indexed file approach
Q2) A _________is the general logical structure in which records are stored within a database and the method used to establish relationships among the records.
A)database query
B)database model
C)database system
D)database catalog
Q3) The three phases involved in building a data warehouse from transactional data are extraction,transforming,and loading.
A)True
B)False
Q4) A unique key can serve as a(n) _________.
Q5) What are the advantages to integrating SQL in a DBMS?
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Chapter 8: The Web-Enabled Enterprise
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Sample Questions
Q1) __________enables business partners to set standards for data formats in Web pages.
A)Perl
B)CGI
C)XML
D)SQL
Q2) __________technology enables one server to be virtually split into many addressable servers,each for a different client and with its own domain name.
Q3) Domain names always start with ? HYPERLINK "http://www/" ?www.
A)True
B)False
Q4) A __________service is usually the most expensive of hosting options.
A)Co-location
B)Virtual private server hosting
C)Shared Hosting
D)Dedicated hosting
Q5) Instant messaging (IM) offers users real-time online interactivity.
A)True
B)False
Q6) How is advertising done on the web?
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Chapter 9: Challenges of Global Information Systems
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Sample Questions
Q1) The Europeans adopted the 13-digit ____________as a standard for universal product codes.
Q2) How should the phrase "Think Globally,Act Locally" be interpreted to help companies that operate internationally?
Q3) The recent trend in less rich countries is to adopt____________ to avoid high costs.
A)paid licenses
B)free open source software
C)software with restricted source code
D)a single standard for information systems
Q4) ____________is a combination of universal business models and management philosophy with some adaptations for local audiences.
Q5) In Japan,many people who order merchandise online prefer to pick it up at ____________called "konbini," and pay there for what they purchased.
A)dealers' warehouses
B)convenience stores
C)centralized markets
D)logistic hubs
Q6) _____ is the de facto international language.
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Chapter 10: Decision Support and Expert Systems
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Sample Questions
Q1) A____________ model is one that is automatically adjusted based on changing relationships among variables.
A)dynamically modified
B)constantly modified
C)fixed variable
D)static
Q2) The terms "decision support systems" and "expert systems" are mentioned more and more frequently in recent years.
A)True
B)False
Q3) A(n) ____________is required when it is not possible to exploit expertise by coupling quantitative data from a database with decision models.
A)decision support system
B)what-if analysis
C)expert system
D)sensitivity analysis
Q4) A DSS's____________ is a database or data warehouse that provides the data for the intelligence phase of decision making.
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Chapter 11: Business Intelligence and Knowledge Management
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Sample Questions
Q1) Since OLAP applications are designed to process large amounts of records and produce summaries,they are usually significantly faster than relational applications such as those using____________ .
A)XML
B)FTP protocols
C)SQL queries
D)SGML
Q2) Both data-mining and OLAP software are often integrated into____________ for the purpose of collecting business intelligence about customers.
A)SCM systems
B)ERP systems
C)CRM systems
D)HRM systems
Q3) Consumers' opinions on products and services posted online are sources of knowledge from the web.
A)True
B)False
Q4) While data has traditionally been used to see whether this or that pattern exists,_____ allows you to ask what patterns exist.
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Chapter 12: Systems Planning and Development
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Sample Questions
Q1) The IT mission includes the ideal combination of hardware,software,and networking to support the corporation.
A)True
B)False
Q2) To find the___________ ,the net present value of the system is calculated by combining the net present value of the costs of the system with the net present value of the benefits of the system.
A)rate of return (ROR)
B)return on investment (ROI)
C)return on assets (ROA)
D)return on capital (ROC)
Q3) ___________is a traditional approach to systems development.
A)SDLC
B)ASD
C)DSDM
D)RUP
Q4) The systems development life cycle (SDLC) approach is also called ___________,because it consists of several distinct phases that are followed methodically,and the developers complete the phases sequentially.
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Chapter 13: Choices in Systems Acquisition
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Sample Questions
Q1) In________,nonprogrammer users write their own business applications.
Q2) Companies should not rely on end users to develop applications that __________.
A)will be used briefly and discarded
B)are needed immediately
C)are vital for the organization's survival
D)can be maintained by the users themselves
Q3) The concept in which an application service provider offers the use of computer programs through a network (the Internet or private network) is known as .
A)security as a service (SECaaS)
B)software as a service (SaaS)
C)infrastructure as a service (IaaS)
D)platform as a service (PaaS)
Q4) Offshoring has caused layoffs of programmers in Western countries and created much bitterness among those professionals and supporters of local labor.
A)True
B)False
Q5) Name at least five important factors to be considered in selecting a software vendor.
Q6) List the advantages and disadvantages of custom-designed applications.
Page 15
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Chapter 14: Risks, Security, and Disaster Recovery
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Sample Questions
Q1) In ___________,the voltage of the power decreases,or there are very short interruptions in the flow of power.
A)brownouts
B)blackouts
C)keystroke logging
D)spear phishing
Q2) Sometimes a(n)___________ is automatically created using data,such as the date and time of a transaction or the name or password of the user updating the file.
A)atomic transaction
B)audit trail
C)denial of service
D)global transaction
Q3) In recent years,identity theft has been more prevalent as part of phishing.
A)True
B)False
Q4) ___________are total losses of electrical power.
Q5) Hardware or software that blocks access to computing resources is called a(n)
Q6) Discuss natural disasters that pose a risk to ISs.
Page 16
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