Digital Literacy Exam Questions
Course Introduction
Digital Literacy explores the essential skills required to effectively navigate, evaluate, and utilize digital technologies in a rapidly evolving online environment. This course covers topics such as responsible internet use, identifying credible online sources, protecting personal information, and understanding digital communication tools. Students will develop competency in using various digital platforms, collaborate virtually, and critically assess digital content, preparing them to participate confidently and safely in academic, professional, and social digital contexts.
Recommended Textbook
Emerge with Computers v. 5.0 5th Edition by Kenneth Baldauf
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114 Chapters
2922 Verified Questions
2922 Flashcards
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Chapter 1: Intellectual Property Rights
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Sample Questions
Q1) Eagle One Publishing uses an image of an eagle soaring over a pine tree as its symbol.Everyone who sees this symbol on a book knows that it's been published by Eagle One.This is an example of a patent.
A)True
B)False Answer: False
Q2) The proposed Stop Online Piracy Act was a concern for website owners who feared the government would have too much power over web content.
A)True
B)False Answer: True
Q3) A ____ gives the holder exclusive rights to use an invention for 20 years.
A) copyright
B) patent
C) service mark
D) trade secret
Answer: B
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Page 3
Chapter 2: Digital Literacy
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Sample Questions
Q1) A group of eight bits is called a hexadecimal value.
A)True
B)False
Answer: False
Q2) Using analog-to-_____ conversion,we are able to digitize the things we see and hear.
A) wave
B) high-speed
C) digital
D) color
Answer: C
Q3) Digital literacy has become a requirement for most careers.
A)True
B)False
Answer: True
Q4) A computer-literate individual is expected to understand a computer's uses and how it operates.
A)True
B)False
Answer: True
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Chapter 3: Windows 7 Navigating
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Sample Questions
Q1) To search for a file,what should you type in the search box to quickly find the file?
A) the entire file name
B) the file's extension
C) the first few characters of the file name
D) the name of the person who created the file
Answer: C
Q2) The _____ keeps you informed about any problems on your computer and provides suggestions for how to resolve them.
A) Action Center
B) Control Panel Home
C) User Account Control Settings
D) Windows Update
Answer: A
Q3) When a program's icon is highlighted on the Taskbar,this indicates that the program is in the process of being shut down.
A)True
B)False
Answer: False
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Chapter 4: Computing Platforms
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Sample Questions
Q1) Microsoft Internet Explorer is an example of a computing platform.
A)True
B)False
Q2) The most powerful type of computer is a _____.
A) supercomputer
B) distributed database system
C) cloud computer
D) mainframe
Q3) Information stored in the "cloud" is accessible at any time,with or without an Internet connection.
A)True
B)False
Q4) Users of iPods and iPhones are well acquainted with the process of _____ files.
A) switching
B) clustering
C) embedding
D) synchronizing
Q5) Servers always contain multiple processors,sometimes numbering in the thousands.
A)True
B)False
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Chapter 5: Windows 7 File Management
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Sample Questions
Q1) When a file or folder is deleted,it is sent to the _____.
A) Deleted Items folder
B) Tombstone
C) Recycle Bin
D) Trash
Q2) Double-clicking a file opens it with the _____ for that file type.
A) Windows Office 2007 program
B) Internet Explorer program
C) Windows Office 2010 program
D) default application
Q3) Files and folders on your computer are the digital equivalents of files and folders you store in a filing cabinet.
A)True
B)False
Q4) The _____,located near the top of a window,shows the file path.
A) Favorites link
B) Organize button
C) Windows icon
D) address bar
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Chapter 6: Digital Life
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Sample Questions
Q1) Carpal tunnel syndrome can cause ____.
A) a numb sensation in the wrists and hands
B) blurred vision
C) a migraine headache
D) misaligned vertebrae
Q2) "Netiquette" is a term that was coined before the existence of the Internet.
A)True
B)False
Q3) Using your cell phone in a public place is always considered poor netiquette.
A)True
B)False
Q4) A key component of maintaining physical health and reducing the chance of a workplace RSI is computing-device flexibility.
A)True
B)False
Q5) Which of the following is an example of a repetitive stress injury?
A) migraine headaches
B) computer addiction
C) difficulty seeing colors
D) carpal tunnel syndrome
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Chapter 7: Processing
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Sample Questions
Q1) The speed of the bus can impact the overall performance of a CPU.
A)True
B)False
Q2) ____________ systems utilize hundreds or thousands of CPUs working together.
A) Serial processing
B) Massive parallel processing
C) Multitasking operating
D) DASD
Q3) The _____ is the key active component in practically all modern electronics.
A) port
B) adapter
C) transistor
D) amplifier
Q4) Optical computing and quantum computing are two new promising types of mobile processing technology.
A)True
B)False
Q5) An integrated circuit is a chip that can contain millions of transistors.
A)True
B)False
Page 9
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Chapter 8: Windows 8 Navigating
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Sample Questions
Q1) A thumbnail of an open application is displayed when the mouse is moved to the lower-left corner of the screen.
A)True
B)False
Q2) To search for the latest copy of your résumé on your device,use the Search charm and click the Apps option.
A)True
B)False
Q3) Help and Support is easily located using the Search charm.
A)True
B)False
Q4) The _____ charm can be personalized to connect with your social media accounts. A) Search
B) Share
C) Help
D) Settings
Q5) The taskbar appears at the bottom of the Start screen. A)True
B)False
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Chapter 9: Storage
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Sample Questions
Q1) RAM can be inserted into slots on a motherboard to expand storage on some computers.
A)True
B)False
Q2) ROM is used for important programs like _____,which come(s)from the manufacturer.
A) RAM
B) VRAM
C) firmware
D) mobile apps
Q3) Solid-state storage is quickly replacing _____ for storing data on small devices like the iPod.
A) magnetic tape
B) microdrives
C) mylar film
D) sequential access
Q4) A Blu-ray disc is an example of solid-state storage.
A)True
B)False
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Chapter 10: Windows 8 File Management
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Sample Questions
Q1) A file listed in a search result can be launched by holding the mouse over the filename.
A)True
B)False
Q2) The File Explorer icon is no longer available on the desktop taskbar in Windows 8.
A)True
B)False
Q3) The Search feature displays the result of your query in all of the following categories EXCEPT _____.
A) Documents
B) Apps
C) Settings
D) Files
Q4) You can copy,delete,or rename a file under the _____ tab.
A) Share
B) Send
C) View
D) Home
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Page 12
Chapter 11: Input/Output (I/O)
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Sample Questions
Q1) A _____ display type uses polarization technologies to add depth and realism for the viewer.
A) plasma
B) 3D
C) projector
D) CRT
Q2) It is possible to use your smart phone as an output device to change the channels on your television.
A)True
B)False
Q3) A computer offers specific _____ to connect peripherals such as keyboards or printers.
A) graphics
B) bays
C) converters
D) ports
Q4) A touch screen monitor can serve as both an input and an output device.
A)True
B)False
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Chapter 12: Freedom of Speech
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Sample Questions
Q1) There is a wide consensus among psychologists and governmental bodies that video games depicting graphic violence lead to violent behavior in the real world.
A)True
B)False
Q2) FBI reliance on citizen photographs to catch the Boston Marathon bombers is an example of ____.
A) web empowerment
B) traffic shaping
C) vlogging
D) throttling
Q3) The Communications Decency Act clearly defines the limitations of what can and cannot be accessible to everyone on the Internet.
A)True
B)False
Q4) Net Nanny is an example of ____.
A) CGM
B) content-filtering software
C) a repealed act of Congress
D) a potentially objectionable website
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Chapter 13: Software Development
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Sample Questions
Q1) Both mobile computing and cloud computing have helped software applications evolve.
A)True
B)False
Q2) Object-oriented programming languages are no longer used by software developers.
A)True
B)False
Q3) There are ____ stages in the software development life cycle.
A) two
B) three
C) four
D) five
Q4) A(n)____ allows others besides the manufacturer to develop software to run on the system or device.
A) API
B) EPI
C) SPI
D) BPI
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Chapter 14: Mac OS X Layout
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Sample Questions
Q1) The Finder is a system-wide search feature,similar to Start Search in Windows Vista.
A)True
B)False
Q2) Mac OS X has a very different look and feel than Windows operating systems,and operates very differently as well.
A)True
B)False
Q3) The Desktop makes up most of the Mac OS X screen and forms the backdrop of the computer.
A)True
B)False
Q4) The Finder and Trash icons are always located in the Dock and are easily rearranged or removed.
A)True
B)False
Q5) When you first start up your computer,the only icon on the Desktop is the Recycle Bin.
A)True
B)False
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Chapter 15: System Software
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Sample Questions
Q1) The purpose of the ____ is to store the boot process instructions for the computer to start up.
A) SDK
B) POST
C) BIOS
D) I/O
Q2) The ____ operating system provides the technological foundation of the Mac OS X.
A) Windows
B) Metro
C) UNIX
D) Linux
Q3) An industrial operating system works with a large computer system requiring a(n)____.
A) server
B) GUI
C) SDK
D) IDE
Q4) Embedded systems are typically required to perform a large variety of tasks.
A)True
B)False
Page 17
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Chapter 16: Mac OS X Tools
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Sample Questions
Q1) Mac OS X System Preferences holds the settings for your computer.
A)True
B)False
Q2) When you open a Spotlight window,this is the same as any Finder window,except _____.
A) the Search box is selected
B) Places is not in the left pane
C) energy power is displayed above the Dock
D) none of the above
Q3) The Recent Items option in the Apple menu lists recent documents but not recent servers you have visited.
A)True
B)False
Q4) System Preferences consists of four main rows: Personal,Hardware,_____,and System.
A) Internet and Network
B) Finder
C) Control Flow
D) Other
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Chapter 18: Mac OS X File Management
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Sample Questions
Q1) You open a folder by double-clicking the folder's icon.
A)True
B)False
Q2) You move a file into an existing folder by _____.
A) clicking the file
B) dragging the file on top of the folder's icon in the Finder
C) dragging the file to the Dock
D) pointing at the file and selecting Move from the menu that appears
Q3) A Burn folder is a folder whose contents are in the Trash.
A)True
B)False
Q4) To view a file's details,go to the Actions menu on the toolbar and click _____.
A) Details
B) View
C) Properties
D) Get info
Q5) A file's content can be scanned with Quick Look in the Finder without opening the file.
A)True
B)False
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Chapter 19: Managing Software
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Sample Questions
Q1) Open-source software evolves from the combined contributions of its users.
A)True
B)False
Q2) Selecting and managing software is one of the most important responsibilities of a computer user.
A)True
B)False
Q3) It is the job of the ____ to oversee the removal of software programs on a computer.
A) Recycle Bin
B) operating system
C) recycler
D) Control Panel
Q4) Apps accessed on the web are commonly known as Air apps.
A)True
B)False
Q5) Proprietary software is distributed,typically for free,with the source code so that it can be studied,changed,and improved by its users.
A)True
B)False
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Chapter 20: Privacy
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Sample Questions
Q1) ____ can tell more about a person than all other kinds of electronic surveillance.
A) Wiretapping
B) Data mining
C) GPS tracking
D) RFID surveillance
Q2) Of the following,____ contains the most information about citizens of the United States.
A) Time Warner
B) LexisNexis
C) the federal government
D) Facebook
Q3) ____ favor(s)an Internet that is open,with packets unexamined and unfiltered.
A) Network neutrality
B) ISPs
C) Comcast
D) The UN Office of Electronic Freedom
Q4) The Bill of Rights addresses privacy issues in the United States.
A)True
B)False
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Chapter 21: Internet Technologies
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Sample Questions
Q1) ____ defines how information travels across the Internet.
A) POP
B) TCP/IP
C) SMTP
D) NP
Q2) The ____ service provider provides the point of presence hubs (POPs)needed to connect users to the Internet.
A) virtual
B) network
C) peer-to-peer
D) web
Q3) A client/server architecture is used frequently in local area networks,but is inadequate to handle the higher demands of the Internet.
A)True
B)False
Q4) BitTorrent is an example of a client/server relationship.
A)True
B)False
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Chapter 22: Common Application Components
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Sample Questions
Q1) The status bar in every Office application provides details on when you last saved your file.
A)True
B)False
Q2) When you pin an application to the Start screen,this means that you can ____.
A) delete the tile to uninstall the application
B) point to the tile to view its list of menu options
C) now restrict who can use the application
D) click the tile to launch the application
Q3) In Windows 8,you display the apps listing by ____ on the Start screen and choosing All Apps.
A) right-clicking on a blank space
B) pressing the WIN key
C) pressing the Alt+F4 key combination
D) clicking on the taskbar
Q4) The ____ key will always return you to the Start screen.
A) F1
B) Alt
C) WIN
D) Shift
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Chapter 23: Web Technologies
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Sample Questions
Q1) Cookie files contain ____.
A) tags
B) data
C) protocols
D) data streams
Q2) A third-party cookie file is considered to be less of a security threat than traditional cookies because it is stored in the cloud.
A)True
B)False
Q3) A unique feature of the semantic web is its ability to ____.
A) figure out what the user is looking for
B) alter how HTML code works
C) parse hyperlinks
D) integrate top-level domains
Q4) ____ is credited with the development of the web.
A) Tim Berners-Lee
B) Bill Gates
C) Steve Jobs
D) Jason Welch
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Chapter 24: Working with Files and Documents
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Sample Questions
Q1) You can open the Navigation pane by clicking the ____ button in the Editing group.
A) Select
B) Find
C) Navigate
D) Search
Q2) The ____ link takes you to the Open screen.
A) More Options
B) Open Other Documents
C) More Documents
D) Open Options
Q3) A new document can be created using the _____ tab.
A) FILE
B) HOME
C) REVIEW
D) VIEW
Q4) The easiest way to switch between two open Word documents is to use the Ctrl+Shift key combination.
A)True
B)False
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Chapter 25: Cloud Computing
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Sample Questions
Q1) Multiple companies may take advantage of the ____ cloud to pool their cloud resources.
A) private
B) community
C) public
D) topology
Q2) Infrastructure as a Service (IaaS)provides hardware resources to users over the Internet.
A)True
B)False
Q3) Which one of the following is a model for cloud computing?
A) Ethernet
B) county
C) public
D) topology
Q4) The online retailer ____ is one of the largest suppliers of cloud services.
A) Outsource.com
B) Amazon.com
C) Microsoft.com
D) Intel.com
27
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Chapter 26: Common Editing Functions
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Sample Questions
Q1) After selecting text in a Word document,you can replace the existing text by ____.
A) pressing Delete and then typing over the existing text
B) clicking the Insert Text button on the HOME tab
C) just typing over the existing text
D) pressing the Ins key
Q2) To retain the original formatting of text that you copy to the Clipboard,use the Paste button or the ____ option.
A) Merge Formatting
B) Keep Formatting
C) Clear Formatting
D) Keep Source Formatting
Q3) To change the Web address associated with a hyperlink,right-click the hyperlink to open a Shortcut menu and then click ____ Hyperlink.
A) Change
B) Alter
C) View
D) Edit
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Chapter 27: Web Resources
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Sample Questions
Q1) The reason online content cannot always be trusted is the lack of ____ on the web.
A) censorship
B) quality control
C) authors
D) compatibility
Q2) The most popular search engines use ____ to store information about webpages.
A) Bing
B) an API
C) Yahoo!
D) a database
Q3) Google relies on ____ to relay information related to its mapped software.
A) SkillSoft
B) podcasts
C) courseware
D) satellites
Q4) Portals provide a convenient starting point for the web by providing access to frequently used services.
A)True
B)False
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Chapter 28: Common Formatting Functions
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Sample Questions
Q1) Some font formatting options such as the Underline button also have ____.
A) a color palette
B) a dialog box requesting more info
C) a menu of options
D) a Font Size box
Q2) When using the Format Painter,the whole paragraph must be selected in order to copy the attributes assigned.
A)True
B)False
Q3) An efficient way to apply the same format to multiple parts of your text is to use
A) Live Preview
B) the Format Painter
C) SmartArt
D) the Font Group
Q4) When you create a list of tasks that need to be completed in a specific order,it is a good practice to create a numbered list.
A)True
B)False
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Chapter 29: Working with Graphics
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Sample Questions
Q1) A picture can always be returned to its original state within a document at the press of a button.
A)True
B)False
Q2) In the Adjust group on the PICTURE TOOLS FORMAT tab,click the Corrections button to adjust an image's color saturation.
A)True
B)False
Q3) To resize a photo,you must use different techniques than those used to resize clip art.
A)True
B)False
Q4) What two types of change effects can you make to a graphic image in Word?
A) picture and flair
B) artistic and flair
C) picture and artistic
D) none of these
Q5) When searching for clip art,the case of the search word(s)does not matter.
A)True
B)False
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Chapter 30: Working with Tables
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Sample Questions
Q1) In Word,text can be converted into a list but not into a table format.
A)True
B)False
Q2) When working with a Word table,you can sort information numerically using the Sort button in the ____ group on the TABLE TOOLS LAYOUT tab.
A) Data
B) Merge
C) Rows & Columns
D) Alignment
Q3) The Insert Row Marker serves as a guide to position a new row in a table.
A)True
B)False
Q4) In a Word table,dotted lines between columns are called ____.
A) rows
B) gridlines
C) shades
D) cells
Q5) By default,the gridlines of a newly created table are displayed.
A)True
B)False
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Chapter 31: Printing & Publishing
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Q1) If Outlook is installed on your computer,you can send a file as an attachment from within an Office application.
A)True
B)False
Q2) To save an open document in PDF format,begin the process by first clicking the FILE tab,and then clicking ____.
A) Edit
B) Save
C) Save As
D) New
Q3) Each file waiting its turn to print is known as a print ____.
A) queue
B) copy
C) preview
D) job
Q4) Use the Print Custom Range option to only print the current page of a document.
A)True
B)False
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Chapter 32: Sharing Content Between Applications
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Q1) Pressing the ____ gives you access to a list of ways to paste or embed an item linked to the Clipboard.
A) Paste button arrow
B) Paste button
C) Embed button
D) Copy button arrow
Q2) You want to copy an Excel chart from the Clipboard into an open Word document.You want all future changes made to the original chart reflected in the Word document.Which button should you click?
A) Merge Formatting
B) Keep Text Only
C) Keep Source Formatting & Link Data
D) Keep Source Formatting & Embed Workbook
Q3) The Copy button is located in the ____ group on the HOME tab.
A) Clipboard
B) Paragraph
C) Editing
D) Font
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Chapter 33: Collaborating with Office 2013
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Sample Questions
Q1) After you click the ____ button,a text box appears in the right margin.
A) New Note
B) Track Changes
C) Comments
D) New Comment
Q2) You can determine who made a change in a document by hovering your mouse over the change.
A)True
B)False
Q3) When working in the Combine Documents dialog box,you can change the ____ associated with each document.
A) user name
B) file name
C) file extension
D) path
Q4) Clicking the Compare button on the REVIEW tab provides the option to ____.
A) reject changes made in each document
B) combine multiple documents into one document
C) accept all changes made in the original document
D) edit an open document
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Chapter 34: Customizing Office Applications
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Sample Questions
Q1) A new tab cannot be renamed after it is created.
A)True
B)False
Q2) The ribbon can be customized in any Office program.
A)True
B)False
Q3) In Word,Proofing options determine how Word ____.
A) displays documents on the screen
B) opens email attachments
C) uses your personal information
D) corrects and formats text
Q4) When you access Backstage view,you can remove buttons from the HOME tab by opening the ____ and clicking on Customize Ribbon.
A) Word Options dialog box
B) HOME tab
C) RIBBON CHANGES tab
D) Info window
Q5) In Office,you can create a customized tab to improve your personal productivity.
A)True
B)False
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Chapter 35: Ethics
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Sample Questions
Q1) Trends in copyright law are shifting toward a balance between the public's right to access and the artist's right to be compensated for his or her work.
A)True
B)False
Q2) Environmentally conscious manufacture and use of computer technologies is known as green computing.
A)True
B)False
Q3) An ethical perspective can be taken with personal,business,and even governmental actions.
A)True
B)False
Q4) Ethical rules for using computers and the Internet have been laid out by the FCC.
A)True
B)False
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Chapter 36: Infrastructure
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Sample Questions
Q1) A(n)____ signal is designed to represent computer data in a discrete high (on)or low (off)state.
A) analog
B) digital
C) impulse
D) traffic
Q2) Fiber-optic cabling sends signals much more slowly than twisted pair or coaxial cabling.
A)True
B)False
Q3) ____ is a popular cable type used as a network backbone by major telecommunications companies.
A) Twisted pair
B) Fiber optic
C) Coaxial
D) broadband
Q4) Protocols play an important role in defining how telecommunications work.
A)True
B)False
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Chapter 37: Overview of Word Processing
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Sample Questions
Q1) A document is considered well formed when it is neatly organized and properly formatted to effectively communicate a message.
A)True
B)False
Q2) The recommended ordered document structure of business communication is ____.
A) introduction,body,and message
B) introduction,closing,and body
C) introduction,body,and closing
D) introduction,message,and body
Q3) Microsoft Word is the perfect tool for building a spreadsheet of your monthly budget.
A)True
B)False
Q4) ____ programs provide easy-to-use tools to edit and format text and graphics.
A) Spreadsheet
B) Online
C) Application
D) Word processing
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Page 39
Chapter 38: Cellular Network
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Sample Questions
Q1) Smart phones like the iPhone and Android-based phones provide access to thousands of apps,many for free.
A)True
B)False
Q2) Code Division Multiple Access (CDMA)is the newest international mobile networking standard designed for high-speed 4G Internet access.
A)True
B)False
Q3) Most cell phone towers have a limited communication range of about one mile.
A)True
B)False
Q4) Which of the following should you consider first when purchasing a carrier plan for your cell phone?
A) usage
B) color
C) popularity
D) form factor
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Chapter 39: Document Formatting Techniques
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Sample Questions
Q1) When you hold the mouse over a tab button,its ScreenTip provides additional information.
A)True
B)False
Q2) A style can be applied to more than one heading by holding down the ____ key as you select each heading.
A) Control
B) Alt
C) Windows
D) Shift
Q3) To arrange text in columns,click the Columns button on the ____ tab.
A) PAGE LAYOUT
B) PAGE SETUP
C) DESIGN
D) LAYOUT
Q4) Clicking the Theme Colors button in the Document Formatting group reveals the Theme Colors gallery.
A)True
B)False
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Chapter 40: Wireless Data Communications
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Sample Questions
Q1) A new fourth-generation technology called ____ is competing to become the wireless network of choice for high-speed connectivity.
A) Wi-Fi
B) Bluetooth
C) Long Term Evolution
D) CDMA
Q2) RFID technology is most useful in areas where ____ is used.
A) privacy
B) WiMAX
C) automatic identification
D) synchronization
Q3) Tagging a photo with geographic data is known as ____.
A) metatagging
B) geotagging
C) metacartography
D) digital geography
Q4) Wi-Fi is a wireless technology that connects users to networks within a range of about 30 miles.
A)True
B)False
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Chapter 41: Academic Publishing Tools
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Sample Questions
Q1) An Excel chart cannot be added as an illustration in a Word document.
A)True
B)False
Q2) The ____ can suggest words with a meaning similar to the word you've selected in a document.
A) dictionary
B) thesaurus
C) research tools
D) word statistics tool
Q3) When copying spreadsheet data into a Word document,assign the Normal style to retain the layout of the data.
A)True
B)False
Q4) The ____ option is used to attribute information and ideas to the correct source.
A) footer
B) caption
C) thesaurus
D) citation
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Page 43
Chapter 42: Globalization
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Sample Questions
Q1) Often,it is difficult to name a home country for a(n)____ business.
A) international
B) multinational
C) transnational
D) global
Q2) ____ is an example of outsourcing.
A) Moving a production plant to Taiwan
B) Hiring a graphic design company in India to create your product's packaging
C) Setting up satellite warehouses for your company in Seattle,Chicago,and Atlanta
D) Buying office supplies from a company in Hong Kong
Q3) ____ refers to changes in societies and the world economy resulting from dramatically increased international trade and cultural exchange.
A) Outsourcing effect
B) Globalization
C) Telecommunications
D) Ergonomic change
Q4) A global company often has no easily defined home country.
A)True
B)False
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Chapter 43: Machine-Level Security
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Sample Questions
Q1) A popular encryption method used to protect data that travels over a wireless network is ____.
A) WPA
B) FTPS
C) FTP
D) HTTPS
Q2) Internet-based backup services in the cloud are a popular way to back up files for many users.
A)True
B)False
Q3) The only time it is considered safe to send private information over a public wireless network is if it has ____.
A) HTTPS
B) WPA
C) WPA2
D) none of the above; a public wireless network is never safe for private information
Q4) Biometrics uses a token system to authenticate users of a device.
A)True
B)False
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Chapter 44: Overview of Spreadsheets
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Sample Questions
Q1) The ____ tab provides tools for formatting a worksheet.
A) FORMAT
B) INSERT
C) HOME
D) REFERENCES
Q2) A well-formed spreadsheet has structure and formatting that enhance the data it displays for assessment and reporting.
A)True
B)False
Q3) Data presented in spreadsheets is not very useful in the management process of making financial decisions for a business.
A)True
B)False
Q4) Microsoft Word is the perfect tool to use to analyze your current grade point average in class.
A)True
B)False
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46
Chapter 45: Network Security
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Sample Questions
Q1) A Guest account is for someone who does not have a permanent account and needs to temporarily access computer or network resources.
A)True
B)False
Q2) ____ permissions provide registered users with access to the files they need,while restricting access to private resources.
A) Server
B) Client
C) Protocol
D) User
Q3) When you enter the wrong GPS position for the start point on a trip you are about to take,this is an example of ____.
A) a data-entry error
B) improper setup of a computer system
C) an error in computer programming
D) mishandling of computer output
Q4) The primary challenge of network security is faster throughput.
A)True
B)False
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Chapter 46: Cells and Cell Data
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Sample Questions
Q1) In Excel,a red line surrounds a range of cells marked for copying.
A)True
B)False
Q2) Only Microsoft Office's Excel program makes use of "objects."
A)True
B)False
Q3) An example of an Excel object is a ____.
A) ribbon name
B) Help topic
C) picture
D) row number
Q4) To view the exact size of a column's width,position the cursor on the right border of the column and ____.
A) click on the tab name
B) double-click
C) click and hold down the left mouse button
D) press F2
Q5) The default name for a worksheet within a workbook is Tab1.
A)True
B)False
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Chapter 47: Internet Security
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Sample Questions
Q1) The ____ was established to secure and monitor security risks to U.S.networks and the Internet.
A) NTSB
B) W3C
C) US-CERT
D) NSF
Q2) Criminals collect items such as credit card numbers without the user's knowledge through the use of ____.
A) a worm
B) a MAC filter
C) a Trojan
D) spyware
Q3) All of the following are examples of malware EXCEPT ____.
A) worms
B) viruses
C) spyware
D) updates
Q4) Malware is sometimes spread through music-sharing P2P networks.
A)True
B)False
Page 49
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Chapter 48: Formulas
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Sample Questions
Q1) Excel starts working on the left when calculating a formula,and then follows ____ as it moves to the right.
A) the order of precedence
B) the formula
C) operations
D) operators
Q2) To type an exponent as a cell value such as 4²,you would type the number 4,hold down the Shift key,and then press 2.
A)True
B)False
Q3) You can show all of a spreadsheet's formulas by pressing the ____ key combination.
A) Ctrl+grave accent (`)
B) Alt+F2
C) Alt+grave accent( `)
D) Ctrl+F2
Q4) A cell containing a formula will always display the result of the formula.
A)True
B)False
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Chapter 49: Functions
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Sample Questions
Q1) To copy the content of one cell to another,click on the cell content,the use Copy & Paste,or ____.
A) choose Cut from the Clipboard
B) grab the fill handle and drag over the cells to which you want the content copied
C) move the cursor back onto the cell and drag to the new cell
D) choose Move from the Clipboard
Q2) A formula in cell Z10 references values found in cells A1,B1,and C1.The cursor is situated in cell C1.Clicking Excel's Trace Dependents button creates red arrows pointing from cell ____.
A) A1
B) B1
C) C1
D) Z10
Q3) Which of the following selections is a valid formula using relative references?
A) =A1+B1+C1
B) =$A$20+$B$20+$C$20
C) =A1+M6$2+S$4$
D) =A1B1C1
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Chapter 50: Formatting Spreadsheets
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Sample Questions
Q1) The general rule for formatting is to ____ column headings.
A) center
B) left-align
C) right-align
D) justify
Q2) To display headings in the middle of the cell rather than at the bottom,click the ____ Align button on the HOME tab.
A) Top
B) Middle
C) Center
D) Relative
Q3) You can improve the look of a worksheet by aligning the contents of cells only; it is not necessary to add colors or borders because it is a distraction to readers.
A)True
B)False
Q4) By default,numbers entered in cells display in the General format type.
A)True
B)False
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Chapter 51: Spreadsheet Graphics
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Sample Questions
Q1) An image from a PowerPoint presentation cannot be copied into an Excel spreadsheet.
A)True
B)False
Q2) To print only a selected section of a spreadsheet,choose the Headings,View option.
A)True
B)False
Q3) An image pasted into a spreadsheet cell can only be formatted using tools found on the HOME tab.
A)True
B)False
Q4) View and Print are two options for removing ____ from a spreadsheet layout.
A) sparklines
B) gridlines
C) images
D) formatting
Q5) A line sparkline shows a data trend over a period of time.
A)True
B)False
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Chapter 52: Advanced Spreadsheet Tools
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Sample Questions
Q1) When creating a PivotTable,the usual first step in the process is to convert the data in the worksheet to a table.
A)True
B)False
Q2) In Excel,to use the Solver,you must first purchase it.
A)True
B)False
Q3) A graphical representation of data in a spreadsheet's PivotTable is referred to as a
A) PivotChart
B) Chart
C) PivotTable
D) ChartTable
Q4) PivotTables,PivotCharts,and Slicers are all examples of Excel functions.
A)True
B)False
Q5) A PivotTable can be formatted so that its output looks similar to a row.
A)True
B)False
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Chapter 53: Digital Publications
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Sample Questions
Q1) One way newspapers are staying profitable in the online delivery model is to _____.
A) charge readers for access to stories
B) use "citizen editors"
C) offer only columnist blogs for free
D) limit access at different times of the day
Q2) Amazon released its eBook reader named Kindle in 2002,but it wasn't until the release of the iPad in 2010 that eReaders gained widespread acceptance.
A)True
B)False
Q3) Which of the following is an example of digital media?
A) magnetic tape
B) printed newspapers
C) Blu-ray movies
D) spreadsheets
Q4) Online newspapers can be delivered through _____ to news readers.
A) MIDI
B) RSS
C) PDF
D) CAD
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Chapter 54: Overview of PowerPoint
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Sample Questions
Q1) The ____ tab can only be found in the PowerPoint application.
A) ANIMATIONS
B) REVIEW
C) VIEW
D) PAGE LAYOUT
Q2) A strong closing helps the audience remember ____ during the presentation.
A) animations presented
B) what you said
C) the first slide displayed
D) distractions encountered
Q3) The lower-right corner of the PowerPoint window displays the total number of slides in the open presentation.
A)True
B)False
Q4) You can incorporate a(n)____ into your presentation to support the message you are trying to convey.
A) outline
B) graphic
C) title slide
D) bullet
Page 56
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Chapter 55: Digital Audio
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Sample Questions
Q1) Apple's GarageBand is an example of digital recording software.
A)True
B)False
Q2) Which of the following is a popular satellite radio service in the United States?
A) SiriusXM
B) Wi-Fi
C) SatRad
D) Hi-def Radio
Q3) A digital _____ file can be copied and transferred to a variety of formats and media.
A) bit
B) speed
C) audio
D) radio
Q4) The most popular way to access podcasts on the web is through _____ software.
A) Podworld
B) iPodder
C) Podcast Alley
D) iTunes
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Chapter 56: Working with Slides and Text
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Sample Questions
Q1) You can only create links to other slides within a presentation.
A)True
B)False
Q2) There are three options available to align selected text in your PowerPoint slide.
A)True
B)False
Q3) When the ____ check box is selected,visual guidelines are displayed to help you position an object on your slide.
A) Ruler
B) Gridlines
C) Position
D) Cells
Q4) To reposition a slide from one location to another,use the ____ feature.
A) reposition
B) format
C) drag-and-drop
D) arrange
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Chapter 57: Digital Graphics
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Sample Questions
Q1) Computer-aided design software provides tools to ____.
A) architects and artists only
B) design only 3D objects
C) design only 2D objects
D) design both 2D and 3D objects
Q2) Computer-aided design software can turn designs on the computer into blueprint specifications for manufacturing.
A)True
B)False
Q3) Designers rely on _____ software to help them build prototypes for further research and testing.
A) CAD
B) CAC
C) CAX
D) CAE
Q4) Three-dimensional modeling is also known as ray tracing.
A)True
B)False
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Chapter 58: Using Graphics Objects
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Sample Questions
Q1) Tables are limited to a four-row,four-column format on a PowerPoint slide.
A)True
B)False
Q2) A table can only be added to a slide by clicking Table in the Tables group on the INSERT tab.
A)True
B)False
Q3) The ____ controls the size of a graphic when the graphic is inserted using the Pictures icon button.
A) Image group
B) content placeholder
C) PICTURE TOOLS contextual tab
D) Shapes button
Q4) You can center a picture by clicking the Align button in the Arrange group on the PICTURE TOOLS contextual tab.
A)True
B)False
Q5) A hyperlink inserted into a slide can only reference an Internet location.
A)True
B)False
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Chapter 59: Digital Photography
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Sample Questions
Q1) Which of the following is a social network with photo album capabilities?
A) Facebook
B) Picasa
C) Snapfish
D) Kodak Gallery
Q2) Digital cameras are ranked by the amount of _____ they can capture.
A) storage
B) pictures
C) clicks
D) megapixels
Q3) Digital photography and digital photo editing are sometimes referred to collectively as digital imaging.
A)True
B)False
Q4) When deciding whether to purchase a laser photo printer,it is important to consider the cost of printer paper and _____.
A) electricity
B) port connectivity
C) maintenance
D) toner
61
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Chapter 60: Formatting a Slide Show
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Sample Questions
Q1) When a transition is applied to a single slide,it occurs when ____.
A) that slide first appears
B) that slide first exits
C) the presentation is launched
D) the presenter clicks with the mouse
Q2) The Set Up Slide Show button displays features to help you assign transitions to your presentation.
A)True
B)False
Q3) In PowerPoint,headers will appear when you print a handout.
A)True
B)False
Q4) With the help of ____,you can easily change the look of a slide show at the press of a button.
A) themes
B) orientations
C) headers
D) variants
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Page 62
Chapter 61: Digital Video
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Sample Questions
Q1) Digital video cameras are also known as digital camcorders.
A)True
B)False
Q2) An important consideration when purchasing a digital camcorder is the _____.
A) pixels supported in each frame
B) DASD ability
C) button speed
D) color
Q3) Digital video _____ involves analyzing each frame of the video and storing only the pixels that change from frame to frame.
A) editing
B) imagery
C) animation
D) compression
Q4) Size and price are two considerations for most people when purchasing a camcorder.
A)True
B)False
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Chapter 62: Presenting and Publishing
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Sample Questions
Q1) You must have a ____ to share a slide show online.
A) CD or DVD
B) YouTube login
C) Windows Live account login
D) flash drive
Q2) When you share a presentation online,____ are limited,so any advanced special effects won't be visible to the online audience.
A) themes
B) animations
C) font types
D) WordArt movements
Q3) The Custom Slide Show button allows you to create several versions of a slide show with different themes assigned.
A)True
B)False
Q4) When you publish a presentation online,Microsoft creates a unique URL that you can pass along to permit viewers access to the presentation.
A)True
B)False
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Chapter 63: Interactive Media
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Sample Questions
Q1) Virtual reality's primary market is education.
A)True
B)False
Q2) _____ make up a large portion of the interactive media market.
A) Video games
B) Virtual objects
C) Educational tools
D) Controllers
Q3) Smart phone apps that make use of augmented reality are available.
A)True
B)False
Q4) The Nintendo Wii was the first game console to support a wireless,motion-sensitive game controller.
A)True
B)False
Q5) Users can interact in a virtual reality environment through the use of _____.
A) stakeholders
B) avatars
C) augmented players
D) icons
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Chapter 64: Database Structure
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Sample Questions
Q1) Database structure refers to the manner in which data is organized and stored.
A)True
B)False
Q2) ____ involves combining two or more tables.
A) Joining
B) Relating
C) Querying
D) Normalizing
Q3) In a database,a collection of related fields that describes some object or activity is referred to as a ____.
A) field
B) record
C) file
D) unit
Q4) Primary keys ensure that ____.
A) all of the data is 100 percent accurate
B) duplicate records are not stored in the database
C) the data can be normalized
D) records are not accidentally deleted
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Chapter 65: Overview of Databases
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Sample Questions
Q1) If you wanted to determine which of the people in your database live in Oregon,you would construct a(n)____ to obtain the answer.
A) form
B) object
C) unique identifier
D) query
Q2) In a database record,a unique username can also be identified as the ____.
A) object key
B) key
C) primary key
D) table key
Q3) A report is a formatted printout that can summarize specified data in a database.
A)True
B)False
Q4) Access allows you to use the Undo key to reverse almost any action you perform.
A)True
B)False
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Chapter 66: Database Tools
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Sample Questions
Q1) In 1986,the American National Standards Institute (ANSI)adopted ____ as the standard query language for relational databases.
A) QBE
B) DDL
C) Schema
D) SQL
Q2) Query wizards and ____ automate the process of writing SQL commands in a relational database.
A) DDL
B) PHP
C) Query by Example (QBE)
D) DML
Q3) A schema illustrates the ____ and ____ in a database and the relationships among them.
A) records and fields
B) bits and bytes
C) tables and fields
D) rows and columns
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Chapter 67: Database Tables
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Sample Questions
Q1) In Access,the default table view is ____ view.
A) Design
B) Datasheet
C) Sorter
D) Record
Q2) The Field Size setting specifies the number of characters you can store in a field.
A)True
B)False
Q3) Access tables can be created in either Datasheet or Design view.
A)True
B)False
Q4) When importing Excel data into Access,the data can be used to create a new table.
A)True
B)False
Q5) A primary key uniquely identifies a given record within the database.
A)True
B)False
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Chapter 68: Industrial Databases
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Q1) The output of data mining in a business setting is sometimes called ____.
A) relational data
B) business intelligence
C) a dataset
D) dynamic data
Q2) A data mine is a climate-controlled building or set of buildings that house servers that store and deliver mission-critical information and services.
A)True
B)False
Q3) Distributed databases connect data at different locations using ____ networks.
A) QBE
B) telecommunications
C) bus
D) DSL
Q4) A data warehouse ____ data from several databases to provide useful information.
A) deletes
B) moves
C) codes
D) merges
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Chapter 69: Data-sheets and Forms
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Q1) Once a calculated field is completed,it can subsequently be changed.
A)True
B)False
Q2) After you click the Form button,the ____ Tools tab becomes visible.
A) Table Layout
B) Database
C) Wizard
D) Form Layout
Q3) Which of the following is a valid expression in an Access table calculation?
A) [UnitPrice] x [NumPartic]
B) (UnitPrice)* (NumPartic)
C) {UnitPrice} x {NumPartic}
D) [UnitPrice] * [NumPartic]
Q4) When table data is sorted in descending order,it is sorted ____.
A) by foreign key
B) by primary key
C) from A to Z
D) from Z to A
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Chapter 70: Queries and Reports
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Sample Questions
Q1) A benefit of applying conditional formatting to an Access report is to join tables more easily.
A)True
B)False
Q2) A query result is a subset of ____ that meet its criteria.
A) records
B) tables
C) fields
D) databases
Q3) You want a query's result to include dates after December 1,2013.What will the properly formatted criteria look like in the query?
A) >12/1/2013
B) =>#12/1/2013#
C) >#12/1/2013#
D) #12/1/2013#
Q4) When you make changes in a query datasheet,the changes are not recorded in the original table.
A)True
B)False
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Chapter 71: E-commerce Implementation
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Q1) Ecommerce empowers the consumer to find the best deals and service available.
A)True
B)False
Q2) In the _____ form of ecommerce,the web is used to connect individual consumers directly with retailers to purchase products.
A) B2C
B) B2B
C) C2C
D) 2BC
Q3) Location-based advertising can keep track of customers' locations and provide them with discount coupons in their area.
A)True
B)False
Q4) Search engine optimization is a set of techniques that businesses use to get search engines to place their links higher in the list of search results.
A)True
B)False
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Chapter 72: Outlook
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Q1) An email message in your Inbox displays a(n)____ when it is of high importance.
A) red arrow
B) purple arrow
C) red exclamation mark
D) asterisk
Q2) Outlook is the one Office product that cannot be pinned to the Windows 8 Start screen.
A)True
B)False
Q3) Outlook can be set up to provide you with a weather report for a destination.
A)True
B)False
Q4) When a task is marked complete in an Outlook to-do list,it is ____.
A) italicized
B) removed from the list
C) set in bold
D) dimmed
Q5) In Outlook,you can create more than one email signature.
A)True
B)False
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Chapter 73: E-commerce Technologies
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Q1) With online credit card processing,the law requires online retailers to wait until they ship the product to deduct funds from the customer's credit card.
A)True
B)False
Q2) Ecash provides privacy by shielding your credit card information from vendors.
A)True
B)False
Q3) Ecommerce hosting companies offer _____ that provide all the necessary software tools to deliver ecommerce applications.
A) domains
B) certifications
C) servers
D) certificates
Q4) EDI,ecash,smart cards,and digital certificates are designed to support _____ and _____ online transactions.
A) etail,retail
B) ecommerce,mcommerce
C) safe,secure
D) EDI,GSM
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Chapter 74: OneNote
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Sample Questions
Q1) Microsoft OneNote allows you to assemble and store a digital collection of resources on your computer.
A)True
B)False
Q2) A OneNote page cannot be moved from one section to another section.
A)True
B)False
Q3) When you invite someone to share a OneNote notebook,they can ___ to start working in the notebook.
A) paste the URL
B) click the link
C) click the Accept button
D) click the OK button
Q4) In OneNote,a section tab is ____ as the pages contained in that section.
A) the same size
B) the same color
C) not the same color
D) none of the above
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Chapter 75: Office Web Apps
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Q1) The default view when opening a slideshow in the PowerPoint Web App is ____.
A) Editing
B) Reading
C) Normal
D) Slide Sorter
Q2) Clicking a picture in the PowerPoint Web App displays the PICTURE TOOLS contextual tab,which allows for simple picture editing.
A)True
B)False
Q3) Microsoft offers online versions of Word,Excel,OneNote,and PowerPoint for members of Windows Live for a subscription fee.
A)True
B)False
Q4) You must first log in to your Windows Live account to use the Word Web App.
A)True
B)False
Q5) Only Office 2013 files can be edited using the current Web Apps. A)True
B)False
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Chapter 76: Information Management
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Sample Questions
Q1) A company that focuses on identifying a solution to an existing problem that benefits the company or its customers uses a reactive problem-solving approach.
A)True
B)False
Q2) Concert tickets,flight reservations,and course registrations are all examples of __________ transactions.
A) relational
B) batch
C) real-time
D) expert
Q3) In the transaction processing cycle,the data _____ stage is where the validity of the data entered is checked,such as whether an item number and credit card number are valid.
A) collection
B) editing
C) debugging
D) manipulation
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Chapter 77: Common Application Components
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Q1) The options on the menu bar are the same in all Office applications.
A)True
B)False
Q2) The buttons at the top of the Help window help you _____.
A) move among topics in Help
B) display text in different ways
C) print topics
D) all of the above
Q3) The ____________________,which is available in every Office for Mac 2011 application,contains the tools you need when working in an application.
Q4) To close a button's ScreenTip,right-click the ScreenTip and select Close from the menu that appears.
A)True
B)False
Q5) In Office applications,a ScreenTip appears when you _____.
A) right-click a Microsoft Office file
B) open an application
C) hold the mouse pointer over most elements in the application window
D) press the Windows+T key combination
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Chapter 78: Enterprise Systems
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Sample Questions
Q1) Many businesses use knowledge management systems that include social networking features.
A)True
B)False
Q2) Which of the following terms originated in the field of knowledge management?
A) artificial intelligence
B) knowledge worker
C) social media
D) intuitive data
Q3) Which of the following is a potential benefit of an ERP system?
A) easy to implement
B) streamlined work processes
C) access to data with more redundancy
D) low initial investment in time and money
Q4) A decision support system (DSS)allows a business to track all interactions with customers,including in-store,by phone,and online,to better understand a customer's interests and needs.
A)True
B)False
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Chapter 79: Working with Files and Documents
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Sample Questions
Q1) A template is a file that does not include predefined text.
A)True
B)False
Q2) To search for a graphic in an open document,click the arrow to the right of the Search box to display the list of options,and then click _____.
A) Advanced Find
B) Graphic
C) Go To
D) Icons
Q3) If you decide a document template isn't what you wanted,simply close it and open a new one.
A)True
B)False
Q4) On a Mac,clicking and holding an Office application's icon in the Dock displays _____.
A) options related to the Office application
B) a list of the application's open documents
C) information related to when the document was last saved
D) none of the above
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Chapter 80: Common Editing Functions
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Q1) After selecting text in a Word document,you can replace the existing text by _____.
A) pressing the Delete key and then typing over the existing text
B) clicking the Insert Text button on the Home tab
C) typing over the existing text
D) either A or B
Q2) To format text as a hyperlink,select the text,click the Insert menu,and then click
A) Bookmark
B) Hyperlink
C) SmartLink
D) WebLink
Q3) Before you can use the Spelling and Grammar tool in the Tools menu to check the whole document,you must ensure that Word is set up to check both grammar and spelling.
A)True
B)False
Q4) Instead of cutting and pasting graphics,you can move a graphic by ____________________ it to its new location.
Q5) In Word,the wavy ____________________ line indicates a spelling mistake.
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Chapter 81: Common Formatting Functions
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Sample Questions
Q1) When you create an outline for a document,the _____ button offers options for indented lists.
A) Numbering
B) Bullets
C) Multilevel List
D) Line Spacing
Q2) The Font _____ shows the font applied to the paragraph that contains the insertion point.
A) color
B) size
C) box
D) arrow
Q3) The ____________________ button displays the currently selected color in the button itself.
Q4) In Word,you cannot add spacing after a paragraph if you intend to print the document.
A)True
B)False
Q5) Paragraphs can be aligned in ____________________ different ways.
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Chapter 82: Working with Graphics
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Sample Questions
Q1) You enhance the appearance of a graphic by applying
Q2) The circles and squares on an illustration's border are called
Q3) With a shape selected,clicking Align Right positions it _____.
A) along the left margin
B) along the right margin
C) along the top of the page
D) along the bottom of the page
Q4) ____________________ is composed of premade illustrations,audio files,photos,or videos.
Q5) Using the Rotate button,you can flip a shape.
A)True
B)False
Q6) How do you modify the appearance of a WordArt object?
A) Use the tools on the Format Picture tab.
B) Use the tools on the Format WordArt tab.
C) Use the tools in the WordArt group on the Format Picture tab.
D) Use the tools in the Text Styles group on the Format tab.
Page 84
Q7) In Word,use the Rotate tool in the ____________________ group to flip a shape vertically or horizontally.
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Chapter 83: Working with Tables
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Sample Questions
Q1) To combine two adjacent table cells,click the _____ button in the _____ group.
A) Connect,Table Tools
B) Insert Above,Merge
C) Split Table,Table Tools
D) Merge,Merge
Q2) To split one cell into two cells,click the ____________________ button in the Merge group on the Table Tools Layout tab.
Q3) To turn gridlines off in a Word table,click the Table Layout tab,and then click the Gridlines button in the Settings group to deselect it.
A)True
B)False
Q4) To center selected text,use the Center Text button in the _____ group on the Home tab.
A) Font
B) Styles
C) Editing
D) Paragraph
Q5) In a table,the intersection of a row and a column is called a(n)____________________.
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Chapter 84: Printing & Publishing
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Q1) After saving a file in PDF,you can double-click the file to open it in a program called ____,which is part of your Mac operating system and supports the Portable Document Format.
A) Preview
B) PDF Viewer
C) Acrobat
D) Adobe
Q2) A PDF file is a picture of a file that can be opened on a Mac in Preview.
A)True
B)False
Q3) Each file waiting its turn to print is known as a print(er)____.
A) queue
B) copy
C) preview
D) job
Q4) In Word,the default option for paper size is ____ inches.
A) 8.5 x 14
B) 8.5 x 11
C) 8 x 14.5
D) 8 x 11.5
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Chapter 85: Sharing Content Between Applications
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Q1) If you do not want a chart you paste from Excel into Word linked to the Excel data,you can select the ____ option.
A) Excel Chart (entire workbook)
B) Paste as Picture
C) Use Destination Theme
D) Keep Source Formatting
Q2) To link an Excel chart stored on the Office clipboard to a document in Word,click the ____.
A) Paste button
B) Paste button arrow
C) Copy button
D) Copy button arrow
Q3) An item you embed in a destination file is called a(n)____.
A) OLE
B) graph
C) object
D) document
Q4) After copying an item in Office,the next step is to ____________________ it to its final destination.
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Chapter 86: Collaborating with Office for Mac 2011
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Sample Questions
Q1) You can determine who made a change in a document by hovering with your mouse over the change.
A)True
B)False
Q2) The ____ tab contains options related to tracking changes.
A) References
B) View
C) Layout
D) Review
Q3) You can scroll through the comments in a document by clicking the Previous and Next buttons in the Cell Notes group on the Review tab.
A)True
B)False
Q4) You click to accept a highlighted change.What happens next?
A) Nothing happens.
B) The document is saved with the change intact.
C) The next change is highlighted.
D) both B and C
Q5) ____________________ is a business collaboration environment created by Microsoft.
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Chapter 87: Customizing Office Applications
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Q1) Every Office for Mac 2011 application has a(n)____________________ dialog box where you can adjust its settings.
Q2) In the General section of the Ribbon preferences,which option is not available?
A) Turn the Ribbon off
B) Expand the Ribbon
C) Add a tab to the Ribbon
D) Hide group titles
Q3) What are Compatibility preferences?
A) options for converting Word files for use on a PC
B) settings to make your document compatible with previous versions of Word
C) settings related to where you store your files
D) settings related to securing the information contained in your files
Q4) You want to hide buttons on the Home tab.After opening the Word Preferences dialog box,you click ____ to gain access to this functionality.
A) Ribbon
B) Ribbon Settings
C) Ribbon Changes
D) User Information
Q5) The file format compatible with Word 2007 and 2010 is ____________________.
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Chapter 88: AI Methodologies
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Sample Questions
Q1) The concept of machines with intelligence that exceeds human intelligence is referred to as __________.
A) strong AI
B) symbolic AI
C) fuzzy AI
D) neat AI
Q2) Expert systems,case-based reasoning,and Bayesian networks are all examples of
A) conventional AI
B) fuzzy logic
C) computational intelligence
D) neural networks
Q3) The art and science of creating computer systems that simulate human thought and behavior are referred to as ____.
A) informatics
B) artificial intelligence
C) expert intelligence
D) knowledge management
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Chapter 89: Overview of Word Processing
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Q1) The default view in Word for Mac 2011 is ____________________ view.
Q2) Page layouts can be dressed up by using design ____.
A) layouts
B) controls
C) themes
D) transitions
Q3) ____ play an important part in explaining a business to potential investors.
A) Word documents
B) Business plans
C) Document formats
D) Graphics and images
Q4) To add content to a(n)____________________ box,just click it and type.
Q5) In Word,tools on the ____ tab allow you to prepare reports that include cover pages.
A) Document Elements
B) Page Layout
C) Design
D) Print
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Chapter 90: AI Applications
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Q1) Computer vision combines cameras,scanners,and AI software to capture,store,and interpret visual images and pictures.
A)True
B)False
Q2) Handwriting recognition is a popular technique used to verify a person's identity when entering a secure area.
A)True
B)False
Q3) To support speech recognition,the computer must learn a dictionary of words to determine how to parse a sentence into individual words.
A)True
B)False
Q4) One use for a(n)____ is to search a database for information pertaining to a specific query.
A) intelligent agent
B) expert system
C) task automation agent
D) natural language
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Page 92
Chapter 91: Document Formatting Techniques
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Q1) To apply one style to three headings at the same time,select the first heading,hold down the shift key,and then select the second and third headings.
A)True
B)False
Q2) The most common type of tab is a(n)____________________ tab stop,which positions text so its left edge aligns below the tab stop.
Q3) When working in Word for Mac 2011,press the ____ keys together to select all the text in the document.
A) control + A
B) shift + S
C) command + A
D) option + A
Q4) Select Break,Page Break from the Insert menu to create a manual page break in Word.
A)True
B)False
Q5) To launch Word,click the Word icon on the Dock.
A)True
B)False
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Chapter 92: Academic Publishing Tools
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Sample Questions
Q1) To create a new citation for a magazine,select ____ in the Type of Source drop-down box.
A) Journal Article
B) Article in periodical
C) Conference Proceedings
D) Report
Q2) A document's table of contents is created inside a ____,which allows access to its options.
A) document
B) section
C) cover page
D) content control
Q3) A(n)____ is a short comment that appears at the bottom of a document page.
A) footnote
B) endnote
C) footer
D) statistic
Q4) An endnote is a comment that always appears at the end of a document.
A)True
B)False
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Chapter 93: Overview of Spreadsheets
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Q1) When planning the layout of a spreadsheet,relevant data includes the ____ of an item being purchased.
A) manufacture date
B) cost
C) patent number
D) warranty
Q2) In Excel,you can fully display,or show only the results of ____________________.
Q3) Tools on the Formulas tab provide pre-made functions to generate formulas.
A)True
B)False
Q4) In a spreadsheet,the intersection of a row and a column is referred to as a ____.
A) cell
B) grid
C) worksheet
D) workbook
Q5) In Excel,a worksheet and a spreadsheet are the same thing.
A)True
B)False
Q6) In a spreadsheet,____________________ call attention to important information.
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Chapter 94: Cells and Cell Data
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Sample Questions
Q1) A column's width should be stated as ____.
A) 85
B) 85 characters
C) 85 points
D) none of the above
Q2) Which of the following is a proper cell range reference?
A) 12H:27M
B) A3-D3
C) H12:M27
D) A3::D3
Q3) How do you edit a cell's contents?
A) Press command+click.
B) Click the cell and start typing.
C) Click the cell and press return.
D) Double-click the cell.
Q4) In Excel,you enter data in a ____.
A) column
B) cell
C) row
D) formula grid
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Chapter 95: Formulas
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Q1) You can make formulas easier to read by assigning ____ to specific cells,and then use them in formulas instead of cell addresses.
A) ranges
B) names
C) values
D) formulas
Q2) In Excel,when you click the Show Formulas button,you can choose to display the formula in all cells containing a formula.
A)True
B)False
Q3) Formulas should begin with a(n)____________________ sign.
Q4) In most situations,Excel formulas contain ____.
A) specific values
B) functions
C) formats
D) cell references
Q5) Most of the tools for auditing formulas are found on the ____________________ tab in the Function and Audit Formulas groups.
Q6) Click the ____________________ key to exit Edit mode.
Page 97
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Chapter 96: Functions
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Q1) When an auto loan's terms are 8% per year interest,seven years in length,and a purchase price of $20,000,what value should be entered in the Nper field?
A) 7
B) 7*12
C) .08/12
D) 20,000
Q2) In the Error Checking dialog box,clicking the "Help on this error" button requires an Internet connection so that you can access Microsoft's online help.
A)True
B)False
Q3) Which of the selections below is a valid formula using absolute references?
A) =A1+B1+C1
B) =$A$20+$B$20+$C$20
C) =A1+M6$2+S$4$
D) =$4+Z55+D7
Q4) The PMT function requires the duration of an auto loan to be entered as payment periods per ____________________.
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98
Chapter 97: Formatting Spreadsheets
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Q1) You improve the look of a worksheet by aligning the contents of cells,but adding borders and colors is a distraction to viewers.
A)True
B)False
Q2) You can merge three cells together to create one bordered cell.
A)True
B)False
Q3) Excel aligns text along the left cell border by default.
A)True
B)False
Q4) You specify a range of cells as an Excel table by applying a cell format.
A)True
B)False
Q5) When you want a cell's background to contain color,click the ____________________ button in the Font group on the Home tab.
Q6) In the Table Styles group,the gallery of table styles is divided into two sections: Light and Dark.
A)True
B)False
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Chapter 98: Spreadsheet Graphics
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Q1) A sparkline is a mini-chart within an Excel worksheet cell.
A)True
B)False
Q2) The Page Layout View button is located in the lower-____________________ corner of a spreadsheet window.
Q3) Adding labels to pie ____ makes it easier for viewers to interpret each piece of data.
A) charts
B) legends
C) slices
D) titles
Q4) To insert a page break,click the Layout tab,and in the Page Setup group,click the ____ button.
A) Page Break
B) Manual Breaks
C) Breaks
D) Insert Break
Q5) When selecting cells to include in a chart,a(n)____________________ should never be combined on the same chart with the data that comprises the total.
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Chapter 99: Advanced Spreadsheet Tools
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Sample Questions
Q1) When creating a PivotTable,the usual first step in the process is to convert the data in the worksheet to a table.
A)True
B)False
Q2) Solver is now present in the Analysis group on the Data tab.What was done to add Solver to the Ribbon?
A) Linear programming options were enabled in Excel Options.
B) All Add-ins were enabled on the Tool menu.
C) The Solver Add-in was enabled from Add-ins on the Tools menu.
D) A what-if analysis was created,which enabled the Solver Add-in.
Q3) In Excel,the ____________________ is used for solving linear programming types of problems.
Q4) A PivotTable is set up by ____ from the PivotTable Field List to label and filter areas.
A) creating tables
B) entering formulas
C) dragging fields
D) copying
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Chapter 100: Overview of PowerPoint
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Sample Questions
Q1) It is good practice to create a(n)____,which provides the title of your presentation,your name,and the date of the presentation.
A) title slide
B) outline
C) summary slide
D) handout
Q2) A(n)____ contains a listing of the key talking points contained in the presentation.
A) bullet list
B) table of contents
C) theme
D) outline
Q3) A presentation might be used by a company's ____ department to promote a trade show event,highlight a new product,or reveal new services.
A) human resources
B) technical support
C) marketing
D) sales
Q4) PowerPoint ____________________ add visual uniformity to your slides.
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Page 102
Chapter 101: Working with Slides and Text
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Q1) When an outline is imported into a presentation,PowerPoint starts a new slide when it encounters ____ formatting.
A) Heading 1
B) Heading 2
C) Arial 12
D) New Slide
Q2) When you click to select Ruler in the View menu,PowerPoint inserts horizontal and vertical rulers in the slide pane.
A)True
B)False
Q3) When an outline is imported into a presentation,PowerPoint inserts text on a slide as bullet point sub-text when it encounters ____ formatting.
A) Heading 1
B) Heading 2
C) Arial 12
D) New Slide
Q4) On the View menu,the ____________________ view lets you see how the page will look when printed.
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Chapter 102: Using Graphics Objects
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Sample Questions
Q1) SmartArt graphics can be found on the ____________________ tab.
Q2) When arranging four images so that the top image moves below the other three images,you can control-click,point to Arrange,and then click
Q3) After adding an audio file to a slide,a microphone icon appears near the center of the slide,with media controls underneath.
A)True
B)False
Q4) When an object has associated animation effects,the effects subsequently can be changed or deleted.
A)True
B)False
Q5) When a slide's bulleted items appear one at a time,this is an example of ____ in the presentation.
A) grouping
B) animation
C) layering
D) custom slides
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Chapter 103: Formatting a Slide Show
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Sample Questions
Q1) A(n)____ is a special effect between slides in a presentation.
A) theme
B) transition
C) animation effect
D) style
Q2) You intend to show your presentation to an audience.What type of slide show should you create?
A) Browsed by an individual
B) Presented by a speaker
C) Presenter View
D) Browsed at a kiosk
Q3) The purpose of ____ in PowerPoint is to ensure that all slides in a presentation have a similar look with similar elements.
A) headers and footers
B) objects
C) slide masters
D) slide views
Q4) A header is text that appears at the top of every page in a document.
A)True
B)False
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Chapter 104: Presenting and Publishing
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Sample Questions
Q1) In PowerPoint,the default option for printing a presentation is ____.
A) Notes
B) Slides
C) Handouts
D) Outline
Q2) When you create a(n)____ of your presentation,PowerPoint provides options for selecting the size and quality.
A) DVD
B) electronic handout
C) movie
D) Web package
Q3) When you create a movie of your presentation,PowerPoint keeps all your settings including animations and media such as video clips or audio.
A)True
B)False
Q4) The options for publishing a presentation are found on the View menu,under the Publish as options and the Share submenu.
A)True
B)False
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Chapter 105: Outlook
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Sample Questions
Q1) Use the ____ box to send a message to a person who is not the main recipient but who might need to see the message.
A) copy
B) Cc :
C) carbon
D) blind copy
Q2) To better ____________________ e-mail messages you receive,it is good practice to create folders.To do this,control-click the Inbox in the Navigation pane,and then click New Folder.
Q3) When composing e-mail,the "To" field should represent something meaningful so when the recipient gets the message,he or she will have a clue about why you sent the message.
A)True B)False
Q4) If the message requires special attention,you should click the ____________________ button.
Q5) When you send an e-mail attachment,it appears below the Subject field. A)True B)False
Q6) In Outlook,use the ____________________ button to add an appointment.
Page 107
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Chapter 106: Navigating in Google Docs
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Sample Questions
Q1) In Google Docs,you can share individual documents or collections.
A)True
B)False
Q2) You should not share or upload to Google Docs any copyrighted material that you do not have the rights to.
A)True
B)False
Q3) When you create a new folder to store Google Docs,____.
A) the folder is created on your desktop
B) the folder appears in the left pane under My collections
C) you must create the folder on your flash drive
D) none of the above; you cannot create new folders in Google Docs
Q4) When you first open Google Docs,you are presented with a page that lists your Google Docs.
A)True
B)False
Q5) In the navigation menu,"Owned by me" shows you documents that others have shared with you.
A)True
B)False
108
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Chapter 107: Word Processing
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Sample Questions
Q1) You can add page numbers to the footer of each page by clicking the Insert menu,pointing to Page number and clicking Bottom of page.
A)True
B)False
Q2) To apply the Header 1 format to a phrase,use the ____ keyboard combination.
A) Ctrl-Alt-0
B) Ctrl-Alt-1
C) Ctrl-Alt-Shift
D) Ctrl-Alt-Delete
Q3) To exit full-screen view,click the ____.
A) Shift key
B) Escape key
C) Control key
D) Spacebar
Q4) To insert a table in a document,click ____ and click to insert the table.
A) Insert->Table
B) Table->Insert table
C) Tools->Table
D) Format->Table objects
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Chapter 108: Spreadsheets Part 1
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Sample Questions
Q1) Anything copied to the Web clipboard will ____.
A) be saved there for 24 hours
B) be erased when you close your Web browser
C) remain on the clipboard for 30 days
D) either A or B
Q2) Google Spreadsheets is 100% free and in the cloud.
A)True
B)False
Q3) In Google Spreadsheets,data can only be pasted into a cell when it is first placed in the Web clipboard.
A)True
B)False
Q4) Google Spreadsheets supports the MAX function,but not the COUNT function.
A)True
B)False
Q5) Inserting an image into a Google spreadsheet requires that the image be published on YouTube.
A)True
B)False
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Chapter 109: Spreadsheets Part 2
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Sample Questions
Q1) The Script Manager provides you with the ability to create a new script for personal use.
A)True
B)False
Q2) To run a script,you need to authorize it.What does this indicate?
A) You know the person who created the script and have paid to use it.
B) You are solely responsible for what the script might do to your spreadsheet.
C) Your e-mail address will be sent to the script's creator.
D) both A and B
Q3) When you use a form in Google Spreadsheets,____ and the collected data is stored in your spreadsheet.
A) you provide your own server
B) the spreadsheet is on your server
C) Google Docs is your server
D) there is no server
Q4) Google Spreadsheets works together with Google Forms to create Web forms.
A)True
B)False
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111
Chapter 110: Presentations
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Sample Questions
Q1) You need to manually save your presentation in Presentations just as you do in most other applications installed on your computer.
A)True
B)False
Q2) Speaker notes can only be added to the first three slides of a presentation.
A)True
B)False
Q3) When you download a Google Docs presentation into a different file type,all video is converted to ____.
A) QuickTime video
B) Google video
C) PDF format video
D) static images
Q4) After inserting a table onto a slide,Presentations lets you merge a range of selected cells into one cell.
A)True
B)False
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Chapter 111: Project Management
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Sample Questions
Q1) In OpenProj,constraints and deadlines are set in the ____ window.
A) General
B) Research
C) Advanced
D) Project
Q2) When a task is indented,this means it is a _____.
A) task
B) duration task
C) subtask
D) Gantt chart
Q3) Project management software stores,manipulates,and presents project-related data in a timely and cost-efficient manner.
A)True
B)False
Q4) Tasks can be completed either sequentially or concurrently.
A)True
B)False
Q5) Project management software is widely used in restaurants.
A)True
B)False
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Chapter 112: Personal Information Management
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Sample Questions
Q1) The most popular ____ services can be found on Yahoo!,Google,and MSN.
A) booking
B) CPU
C) tasking
D) Webmail
Q2) When you create a Gmail task,the due date is the date you should begin work on the task.
A)True
B)False
Q3) Many Web users have ____ from a fixed e-mail client on their personal computers to Web-based e-mail.
A) migrated
B) vacated
C) disappeared
D) bailed
Q4) Three free e-mail account services currently offered include ____.
A) Gmail,Yahoo! Mail,and Microsoft Office Outlook
B) Gmail,Microsoft Office Outlook,and Hotmail
C) Hotmail,Yahoo! Mail,and MSNBC Mail
D) Gmail,Yahoo! Mail,and Windows Live Mail
Page 114
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Chapter 113: Web Research
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Sample Questions
Q1) Search engines provide filtering tools,which you can use to refine search results.
A)True
B)False
Q2) ____ is the collective effort of users contributing to,editing,and commenting on collaborative sources of information.
A) Outsourcing
B) Insourcing
C) Crowdsourcing
D) Netsourcing
Q3) Search engines produce results through the use of a proprietary algorithm that analyzes the contents of a Web page.
A)True
B)False
Q4) When you begin research using Web resources,you must be able to differentiate between sources that are credible and current and those that are not.
A)True
B)False
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Chapter 114: Web Publishing
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Sample Questions
Q1) To publish a video on YouTube,click the ____ button.
A) Video
B) Upload
C) Publish
D) Save
Q2) At Weebly.com,you can download your Web site as a(n)____ file,as a backup to your online pages.
A) blog
B) full
C) archive
D) normal
Q3) ____ are small applications that you can add to a WordPress blog entry.
A) Widgets
B) Dashboards
C) Custom Designs
D) Menus
Q4) WordPress.com provides a site on which you can host your blog for no charge.
A)True
B)False
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