Digital Business Transformation Systems
Pre-Test Questions
Course Introduction
Digital Business Transformation Systems explores the strategies, technologies, and processes organizations use to drive profound changes through the integration of digital technology across all business functions. The course examines the impact of disruptive digital innovations on business models, customer experiences, and operational efficiency, emphasizing frameworks for leading digital initiatives and implementing enterprise-wide transformation. Students will analyze real-world case studies, evaluate enabling technologies such as cloud computing, AI, and IoT, and develop digital transformation roadmaps, preparing them to guide organizations through the evolving digital landscape.
Recommended Textbook
Managing and Using Information System 5th Edition by Keri E. Pearlson
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12 Chapters
637 Verified Questions
637 Flashcards
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Page 2
Chapter 1: Linking Systems Strategy and the Organization
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47 Verified Questions
47 Flashcards
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Sample Questions
Q1) List the three categories of social business opportunities and give an example of each.
Answer: The three categories of social business opportunities are:
1. Environmental sustainability: This category includes businesses that focus on reducing environmental impact and promoting sustainable practices. An example of this would be a company that produces and sells eco-friendly products, such as reusable water bottles or biodegradable packaging.
2. Community development: Businesses in this category aim to improve the well-being and livelihood of local communities. An example of this would be a social enterprise that provides job training and employment opportunities for disadvantaged individuals in a specific neighborhood.
3. Social innovation: This category encompasses businesses that seek to address social issues through innovative solutions. An example of this would be a company that develops technology to improve access to education or healthcare in underserved communities.
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Page 3
Chapter 2: Strategic Use of Information Resources in a Global Economy
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54 Flashcards
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Sample Questions
Q1) All of the following benefit from the network effect EXCEPT:
A)Wikis
B)Twitter
C)Email
D)Facebook
E)Network bandwidth
Answer: E
Q2) Which one of the following is not considered to be a primary activity of the value chain of a firm?
A) Inbound Logistics
B) Service
C) Sales & Marketing
D) Technology
E) Operations
Answer: D
Q3) Information resources are defined as the available data,technology,people,and ______ available in an organization to be used by managers to complete business tasks.
Answer: Processes
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Chapter 3: Organizational Strategy: Managerial Levers
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49 Flashcards
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Sample Questions
Q1) Traditional organizations have one of four types of organizational design. What are these four structure types?
A) Traditional, flat, matrix, technology
B) Hierarchical, flat, matrix, networked
C) Matrix, networked, flat, information
D) Matrix, flat, networked, traditional
E) Social, networked, matrix, hierarchical
Answer: B
Q2) In which type of organizational structure will employees report to two or more supervisors?
A) Hierarchical
B) Networked
C) Flat
D) Matrix
E) Functional Answer: D
Q3) A corporate culture is a firm's set of shared beliefs and ____.
Answer: Values
Q4) ________ reduces the operating complexity of a matrix organization. Answer: IS
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Chapter 4: Work Design: Enabling Global Collaboration
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Sample Questions
Q1) IT has altered employees and the way they work by doing all of the following EXCEPT:
A) Creating new types of jobs
B) Greatly changing day-to-day tasks
C) Supporting new ways to manage talent
D) Needing more technically knowledgeable individuals
E) Providing distinct lines between work and play
Q2) This model suggests that employee attitudes may change if they think the new system will help them to do more or better work for the same effort,and that it's easy to use. Employee participation in the system's design and implementation also helps.
A) Information Management Model (IMM)
B) Employee Technology Model (ETM)
C) Capability Maturity Model (CMM)
D) Computer Access Model (CAM)
E) Technology Acceptance Model (TAM)
Q3) A virtual private network provides a remote worker with a secure connection over the very public __________ so that the remote worker has access to the company's
Q4) List the challenges that a global,virtual team must overcome to be successful.
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Chapter 5: Building and Changing Global Business
Processes
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Sample Questions
Q1) Early computer systems were designed to support the silo perspective rather than a cross-functional business process approach.
A)True
B)False
Q2) All of the following are characteristics of an ERP system EXCEPT:
A) ERP systems provide seamless integration of information flow across the organization.
B) ERP systems provide best practices for generic business processes.
C) ERP systems have evolved to support newer IT architectures.
D) ERP systems work "out of the box" with little configuration requirements.
E) ERP systems are usually software packages purchased from a provider/vendor
Q3) This type of process reengineering uses a radical improvement method for change.
A) Business Process Reengineering
B) System Development Engineering
C) Six Sigma
D) System Quality Management
E) Total Quality Management
Q4) Describe a business process by identifying the input to the process,some tasks associated with the process,the output of the process and a metric that could measure its effectiveness.
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Chapter 6: Information Systems Strategy: Architecture and Infrastructure
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Sample Questions
Q1) Marketing has repeatedly asked the IT department about the possibility of aligning the new marketing plan with the company's web site. They would like the new web site to be able to support more active content and permit customers to query an online catalog. You let them know that this is currently being considered and that you're determining if this new business strategy can be translated into a viable plan of action. This would be part of which of the following?
A) IT architecture
B) IT infrastructure
C) System architecture
D) Server upgrade program
E) IT strategy
Q2) Why must an organization's IT architecture be based on an organization's strategic goals?
Q3) This is the electronic representation of numbers and text.
Q4) The idea of concurrently designing IT and business processes is outdated.Instead,IT should be aligned with existing business processes.
A)True
B)False
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Q5) Explain how cloud computing services benefit from virtualization.
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Chapter 7: Cost Recovery of Information Systems
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Sample Questions
Q1) The allocation method is the most equitable funding method used by many IT organizations.
A)True
B)False
Q2) Managing a global IT organization has challenges that extend beyond managing a global team.What are the specific issues a global IT organization has to consider?
Q3) What can a manager expect from the IT organization?
Q4) Critical to the business case is the identification of both _________ and ________.
A) costs, risks
B) costs, benefits
C) advantages, disadvantages
D) assumptions, risks
E) benefits, detriments
Q5) This is the senior-most executive in the enterprise responsible for technology vision and leadership for IT initiatives.
Q6) The process called "true up" is used to balance true expenses against payments made for this particular funding method.
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Chapter 8: Governance of the Information Systems Organization
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Sample Questions
Q1) This IT governance archetype consists of C-level executives and at least one other business group.An IT executive may be an additional participant.
A) Business monarchy
B) IT monarchy
C) Feudal
D) Federal
E) IT Duopoly
Q2) Most companies would like to obtain the advantages derived from both centralized and decentralized organizational paradigms. What type of IT governance model would best help them to achieve this goal?
A) Distributed Control
B) Decentralized
C) Federalism
D) Joint-Control
E) Centralized
Q3) The global nature of business today makes complete centralization impossible.
A)True
B)False
Q4) Detail the 3 stages of business continuity planning.
Page 10
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Chapter 9: Sourcing Information Systems Around the World
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Sample Questions
Q1) The purchase of a good or service that was previously provided internally,or that could be provided internally,is called:
A) Outsourcing
B) Insourcing
C) Inshoring
D) Offshoring
E) Nearsourcing
Q2) The initial reason organizations outsourced IT was which one of the following?
A) Downsizing
B) Innovation
C) Cost reduction
D) Standardization
E) Capacity
Q3) To reduce its dependence on a single outsourcing provider,an organization will seek flexibility and take a "best-of-breed" approach.What is the term used to describe this use of multiple outsourcing vendors?
Q4) An outsourcing organization may not recommend the use of newer technologies.Why not?
Q5) This is the most traditional approach to sourcing.
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Chapter 10: Managing Projects in a Global Ecosystem
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Sample Questions
Q1) How do companies manage risk? What are the factors that contribute to a high-risk project?
Q2) Scope may be divided into product scope and __________ scope.
A) project
B) cost
C) time
D) sequence
Q3) All projects today involve both information technology and information flow components.
A)True
B)False
Q4) This project cycle plan chart looks very much like a bar chart and is easy for management to read because of its visual nature.
A) PERT
B) Gantt
C) CPM
D) NPV
E) Flowchart
Q5) Why does the addition of more people to a project not speed up the project efforts?
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Chapter 11: Business Analytics and Knowledge Management
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Sample Questions
Q1) Knowledge that has been identified,captured,and leveraged to produce higher-value goods or services or some other competitive advantage for the firm is called:
A) Information
B) Intellectual capital
C) Competitive advantage data
D) Business intelligence
E) System data
Q2) List the four main processes of knowledge management. Which process is the most difficult to perform? Why?
Q3) IT is traditionally focused on _________________________.
A) data
B) tacit knowledge
C) implicit knowledge
D) explicit knowledge
E) information
Q4) This is the process of combing through massive amounts of data to identify previously unknown relationships among data.
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Q5) How has Web 2.0 changed the knowledge management process? Give specific examples.
Chapter 12: Ethical Guidelines for Information Use
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Sample Questions
Q1) Green computing is often associated with supporting the triple bottom line known as:
A) Economic, environmental and social
B) Stockholder, stakeholder and society
C) People, Privacy and Property
D) Google, Facebook and Microsoft
E) Data, information and knowledge
Q2) In TJX's case,the security breach made its customers vulnerable to this.
A) Loss of personal property
B) Inaccurate personal data
C) Identity theft
D) Loss of access to personal data
E) Credit card fees
Q3) This act of 1996 is designed to safeguard the electronic exchange of patient records in the health care industry.
A) SoX
B) HIPAA
C) IETF
D) COBIT
E) PAPA
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