Digital Business Transformation Practice
Questions
Course Introduction
Digital Business Transformation explores the processes, strategies, and technologies that organizations use to fundamentally change their operations and business models in the digital age. The course covers key drivers of digital transformation, such as cloud computing, artificial intelligence, big data, and the Internet of Things, and examines how these technologies enable new forms of value creation, improve customer experiences, and enhance business efficiency. Students will analyze success stories and challenges through case studies, assess the impact of digital disruptions on various industries, and develop skills to craft and implement effective digital transformation strategies within organizations.
Recommended Textbook
Business Driven Management Information Systems 3rd Edition by Baltzan
Available Study Resources on Quizplus
12 Chapters
1504 Verified Questions
1504 Flashcards
Source URL: https://quizplus.com/study-set/2748
Page 2
Chapter 1: What Is Strategy and Why Is It Important
Available Study Resources on Quizplus for this Chatper
146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/54827
Sample Questions
Q1) Which of the following is considered data?
A) Quantity sold
B) Best customer by month
C) Best selling item by month
D) Worst selling item by month
Answer: A
Q2) It is the responsibility of the CIO to ensure effective communications between business and IT personnel.
A)True
B)False
Answer: True
Q3) Buyer power, supplier power, threat of substitute products or services, threat of new ________, and rivalry among existing competitors are all included in Porter's Five Forces Model.
Answer: Entrants
Q4) The three generic strategies are broad _____________ approaches that organizations fall under.
Answer: Competitive
Q5) The travel industry is famous for its _________ programs.
Answer: Loyalty
To view all questions and flashcards with answers, click on the resource link above. Page 3
Available Study Resources on Quizplus for this Chatper
104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/54823
Sample Questions
Q1) _____________ systems are various commercial applications of artificial intelligence.
Answer: Intelligent
Q2) "Doing things right" addresses effectiveness whereas "Doing the right things" addresses efficiency.
A)True
B)False
Answer: False
Q3) Which of the following is an example of transactional data?
A) Withdrawing cash from an ATM
B) Making an airline reservation
C) Purchasing stock
D) All of the above
Answer: D
Q4) A(n) _____________ bot is software that will search several retailer Web sites and provide a comparison of each retailer's offerings including price and availability.
Answer: Shopping
Q5) ____________ are baseline values the system seeks to attain. Answer: Benchmarks
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Evaluating a Companys External Environment
Available Study Resources on Quizplus for this Chatper
182 Verified Questions
182 Flashcards
Source URL: https://quizplus.com/quiz/54822
Sample Questions
Q1) What is a global public network of computer networks that pass information from one to another using common computer protocols?
A) Protocol
B) Internet
C) World Wide Web
D) Hypertext transport protocol
Answer: B
Q2) Which one of the following companies doesn't have a limitation of physical shelf limitation for conducting business?
A) Netflix
B) Rogers Plus
C) Blockbuster
D) None of the above
Answer: A
Q3) Identify three companies that are expecting the majority of their returns on new investments.
Answer: (1) Dell Computer, 78%.
(2) Johnson & Johnson, 66%.
(3) Proctor & Gamble, 62%.
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Evaluating a Companys Resources, Capabilities, and Competitiveness
Available Study Resources on Quizplus for this Chatper
127 Verified Questions
127 Flashcards
Source URL: https://quizplus.com/quiz/54821
Sample Questions
Q1) The tracking of online training usage is a feature that is available in the:
A) Accounting and Finance ERP component.
B) Production and Materials Management ERP component
C) Human Resources ERP component
D) All of the above
Q2) Explain how a central database the heart of an ERP system.
Q3) Workers at Shell Canada's refineries find the new ERP system complex and difficult to search for information.
A)True
B)False
Q4) Buying an ERP system could be thought of in each of the following was except:
A) Off the rack
B) Off the rack and tailor to fit
C) Custom made
D) One size fits all
Q5) Sales, marketing, and customer service are the primary users of ______ systems.
Q6) ___________ vendors have expanded to provide CRM.
Page 6
Q7) Accounting, finance, logistics, and production are the primary users of ___________ systems.
Q8) Large-Scale Vendors are attempting to enter the __________ market.
To view all questions and flashcards with answers, click on the resource link above.
Page 7
Chapter 5: The Five Generic Competitive Strategies
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/54820
Sample Questions
Q1) What tracks and analyzes the movement of materials and products to ensure the delivery of materials and finished goods at the right time, the right place, and the lowest cost?
A) Inventory management and control software
B) Global inventory management system
C) Transportation planning system
D) Distribution management software
Q2) Being the low-cost producer always guarantee profitability and success.
A)True
B)False
Q3) Describe Wal-Mart's supply chain management strategy in terms of its four drivers.
Q4) Low-cost market segments are frequently very large, and many companies are lured by the potential for significant profits, which are associated with large unit volumes of product.
A)True B)False
Q5) Supply chain ________ management enables an organization to react more quickly to resolve supply chain issues.
Q6) Describe the fastest growing components of SCM systems.
Page 8
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Strengthening a Companys Competitive Position
Available Study Resources on Quizplus for this Chatper
107 Verified Questions
107 Flashcards
Source URL: https://quizplus.com/quiz/54819
Sample Questions
Q1) _____________________ are agents who sell products or services on behalf of a company or organization, particularly in the automobile industry.
A) Alliance partners
B) Dealers
C) Resellers
D) Partner relationship management PRM
Q2) ___________ CRM supports traditional transactional processing for day-to-day front-office operations or systems that deal directly with the customers.
Q3) What compiles customer information from a variety of sources and segments the information for different marketing campaigns?
A) Campaign management system
B) Cross-selling
C) Up-selling
D) List generator
Q4) Summarize the future of customer relationship management.
Q5) List ____________ compile customer information from a variety of sources and segment the information for different marketing campaigns.
Page 9
Q6) Compare operational CRM and analytical CRM.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Strategies for Competing in International Markets
Available Study Resources on Quizplus for this Chatper
140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/54818
Sample Questions
Q1) Describe the broad levels, formats, and granularities of information.
Q2) What reveals the degree to which variables are related and the nature and frequency of these relationships in the information?
A) Association detection
B) Market basket analysis
C) Cluster analysis
D) Intelligent agent
Q3) What type of integrity constraint does not allow someone to create an order for a nonexistent customer?
A) Relational integrity constraint
B) Business-critical integrity constraint
C) Information-critical integrity constraint
D) None of the above
Q4) Explain the multidimensional nature of data warehouses (and data marts) and the business value gained from multidimensional analysis.
Q5) Data _________ is the process of analyzing data to extract information not offered by the raw data alone.
Page 10
Q6) Explain the relationship between business intelligence and a data warehouse.
Q7) _______ are predictions made on the basis of time-series information.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Corporate Strategy
Available Study Resources on Quizplus for this Chatper
132 Verified Questions
132 Flashcards
Source URL: https://quizplus.com/quiz/54817
Sample Questions
Q1) List and describe the advantages of groupware systems.
Q2) Identify the different ways in which companies collaborate using technology.
Q3) The __________ space of an enterprise portal supports discussion among employees.
Q4) Which company is improving how it manages the assets in fields by enabling employees in multiple disciplines to easily access and share the information they need to make decisions?
A) Heineken USA
B) Lockheed Martin Corporation
C) Accenture
D) ChevronTexaco Corporation
Q5) ___________ knowledge is contained in people's heads.
Q6) Successful organizations outsource or collaborate for their core competency.
A)True
B)False
Q7) In 1996, Yahoo! launched a personalized portal service called:
A) TheYahoo!
B) YourYahoo!
C) MyYahoo!
D) Ayahoo!
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 9: Ethics, Corporate Social Responsibility,
Environmental Sustainability, and Strategy
Available Study Resources on Quizplus for this Chatper
171 Verified Questions
171 Flashcards
Source URL: https://quizplus.com/quiz/54816
Sample Questions
Q1) The pre-cursor to the Personal Information Protection and Electronic Documents Act (PIPEDA) was the _____________ Act.
Q2) Which of the following describes confidentiality?
A) The assurance that messages and information are available only to those who are authorized to view them
B) Policies and procedures that address the ethical use of computers and Internet usage in the business environment
C) The right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent
D) The principles and standards that guide our behaviour toward other people
Q3) Which of the following is part of the acceptable use policy stipulations?
A) Not using the service as part of violating any law
B) Not attempting to break the security of any computer network or user
C) Not posting commercial messages to groups without prior permission
D) All of the above
Q4) Tokens are small electronic devices that change user passwords __________.
Q5) _______________ is software to generate ads that installs itself on a computer when a person downloads some other program from the Internet.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Building an Organization Capable of Good
Strategy Execution
Available Study Resources on Quizplus for this Chatper
147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/54826
Sample Questions
Q1) Which activity is performed during the planning phase?
A) Identify and select the system for development
B) Assess project feasibility
C) Develop the project plan
D) All of the above
Q2) A ___________________ is a set of policies, procedures, standards, processes, practices, tools, techniques, and tasks that people apply to technical and management challenges.
Q3) Which of the following is a benefit an organization can receive from outsourcing?
A) Financial savings
B) Increase technical abilities
C) Market agility
D) All of the above
Q4) Designing the IT infrastructure typically occurs during the design phase.
A)True
B)False
Q5) _________ is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 11: Managing Internal Operations
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/54825
Sample Questions
Q1) Which one of the following is not a network issue related to international telecommunications?
A) Handling international politics
B) Improving operational efficiency of networks
C) Dealing with different networks
D) Controlling data communication security
Q2) What type of backup strategy would you recommend to an organization that deals with large volumes of critical information?
A) Hourly
B) Daily
C) Weekly
D) Monthly
Q3) What are the top international telecommunications issues that are technology and country-oriented?
A) Managing network infrastructure across countries
B) Managing international integration of technologies
C) Dealing with international tariff structures
D) All of the above.
Q4) ____________ refers to how well a system can adapt to increased demands.
Q5) Explain the three components of an enterprise architecture.
Page 14
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Corporate Culture and Leadership
Available Study Resources on Quizplus for this Chatper
74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/54824
Sample Questions
Q1) A _________ information system is designed to work with information that can be shown on a map.
Q2) _________________________ are wireless mobile content services that provide location-specific data to mobile users moving from location to location
Q3) The _____ generation of successful PDAs were Palm Pilots.
A) first B) second C) third D) fourth
Q4) List and discuss the key factors inspiring the growth of wireless technologies.
Q5) ___________ is an omnidirectional wireless technology that provides limited-range voice and data transmission over the unlicensed 2.4-GHz frequency band, allowing connections with a wide variety of fixed and portable devices that normally would have to be cabled together.
Q6) Common examples of wireless devices include cellular phones and pagers, GPS, and two-way radios.
A)True
B)False
Q7) Distinguish between mobile and wireless technologies.
To view all questions and flashcards with answers, click on the resource link above. Page 15