Digital Business Systems
Test Bank
Course Introduction
Digital Business Systems explores the integration of digital technologies within business organizations to enhance efficiency, competitiveness, and innovation. This course examines the fundamental principles of information systems, digital transformation, and their impact on various business functions such as operations, marketing, and decision-making. Students will analyze real-world case studies, investigate the role of data analytics and cloud computing, and learn to evaluate, design, and manage digital solutions to address modern business challenges. Emphasis is placed on strategic planning and ethical considerations in deploying digital business systems.
Recommended Textbook
MIS 8th Edition by Hossein Bidgoli
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14 Chapters
1582 Verified Questions
1582 Flashcards
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Page 2
Chapter 1: Information Systems: An Overview
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208 Verified Questions
208 Flashcards
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Sample Questions
Q1) Briefly explain the purpose of an information system's process component. Answer: Answers will vary.The purpose of an information system's process component is generating the most useful type of information for making decisions.This component generally includes transaction-processing reports and models for decision analysis that can be built into the system or accessed from external sources. An information system can include a wide range of models to support all levels of decision making.Users should be able to query an information system and generate a variety of reports.In addition, an information system should be able to grow with the organization so users can redefine and restructure models and incorporate new information into their analyses.
Q2) A _____ provides reports and statistics on employee demographics.
A) manufacturing information system
B) marketing information system
C) logistics information system
D) personnel information system
Answer: D
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3
Chapter 2: Computers: The Machines Behind Computing
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Sample Questions
Q1) The _____ tells the computer what to do, such as instructing the computer which device to read or send output to.
A) main memory
B) motherboard
C) operating system
D) control unit
Answer: D
Q2) In the context of computer operations, division is a(n) _____.
A) arithmetic operation
B) storage operation
C) logical operation
D) retrieval operation
Answer: A
Q3) What is a motherboard?
Answer: Answers will vary.A motherboard is the main circuit board containing connectors for attaching additional boards.In addition, it usually contains the CPU, Basic Input / Output System (BIOS), memory, storage, interfaces, serial and parallel ports, expansion slots, and all the controllers for standard peripheral devices, such as the display monitor, disk drive, and keyboard.
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Page 4
Chapter 3: Database Systems, Data Warehouses and Data
Marts
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Sample Questions
Q1) In the context of database marketing, when a buyer is segmented on the basis of variable psychographics, it explains _____.
A) why the buyer buys a product or service
B) who the buyer is
C) how the buyer buys a product or service
D) where the buyer is
Answer: A
Q2) Static Web sites are useful for e-commerce sites that need frequent updates.
A)True
B)False
Answer: False
Q3) Database marketing works by using multivariate analysis, data segmentation, and automated tools to transform marketing from a proactive to a reactive process.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Personal, Legal, Ethical and Organizational Issues of Information Systems
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Sample Questions
Q1) In the context of intellectual property, which of the following is categorized as copyrighted material?
A) Trademarks
B) Industrial designs
C) Artistic works
D) Inventions
Q2) Job deskilling occurs when:
A) experienced labor is eliminated by high technology.
B) a worker is promoted from a semiskilled to a skilled position.
C) a job is carried out manually.
D) fragmented jobs are combined as a whole.
Q3) _____are small text files with unique ID tags that are embedded in a Web browser and saved on the user's hard drive.
A) Applets
B) Kernels
C) Cookies
D) Firewalls
Q4) A patent protects product names and identifying marks.
A)True
B)False
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Chapter 5: Protecting Information Resources
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Sample Questions
Q1) A(n) _____is a combination of hardware and software that acts as a filter or barrier between a private network and external computers or networks.
A) firewall
B) rootkit
C) intrusion detection system
D) electronic tracker
Q2) Which of the following is a type of access control used to protect systems from unauthorized access?
A) Electronic trackers
B) Passwords
C) Firewalls
D) Identification badges
Q3) Which of the following statements is true of asymmetric encryption?
A) It uses the same key to encrypt and decrypt a message.
B) It requires a large amount of processing power.
C) It can easily share a key over the Internet.
D) It needs the shared key to be a secret between the sender and the receiver.
Q4) List the actions that a firewall can take after examining a packet.
Q5) Describe how a virtual private network (VPN) works.
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Chapter 6: Data Communication
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Sample Questions
Q1) Identify an advantage of the bus topology.
A) It makes fault diagnosis easy.
B) It detects problems easily due to its centralized control.
C) It handles steady traffic well.
D) It is effective even when network traffic is heavy.
Q2) Data communication technologies make Web and video conferencing easier, which can reduce the costs of business travel.
A)True
B)False
Q3) Compared with a star topology, a hierarchical topology:
A) allows network expansion more easily.
B) has cable layouts that are easy to modify.
C) offers a great deal of network control and lower cost.
D) is more effective at handling heavy but short bursts of traffic.
Q4) The data transfer speed of a wide area network (WAN) depends on the speed of
A) its interconnections
B) its application layers
C) the expansion of the data source
D) the expansion of the data sink
Page 8
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Chapter 7: The Internet, Intranets, and Extranets
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Sample Questions
Q1) The generic top-level domain (gTLD) for the United Nations is _____.
A).com
B).int
C).net
D).org
Q2) _____ check to see what links are on the user's Web page and make sure they work; if a link is broken, they identify it and include this information as part of the data about that page.
A) Crawlers
B) Subscribers
C) Backdoors
D) Clients
Q3) The layout and appearance of a Hypertext Markup Language (HTML) document should be handled by _____.
A) Cascading Style Sheets
B) Really Simple Syndication feeds
C) Standard Generalized Markup Language
D) Extensible Style Sheets
Q4) Explain how a podcast is different from a regular audio file.
Q5) Discuss how the Web uses hypermedia.
9
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Chapter 8: E-Commerce
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Sample Questions
Q1) Describe the categories of social networks and online media that collectively constitute social commerce.
Q2) In the context of trading partner agreements, identify a true statement about electronic business Extensible Markup Language (ebXML).
A) It makes searches more efficient.
B) It increases traffic on the Internet.
C) It increases delays during peak usage hours.
D) It enables customers to submit hard copies of documents.
Q3) E-commerce activities that take place within an organization's data communication network are part of _____.
A) interbusiness e-commerce
B) agribusiness e-commerce
C) nonbusiness e-commerce
D) intrabusiness e-commerce
Q4) E-commerce is a subset of social commerce.
A)True
B)False
Q5) In the context of Web marketing, describe spot leasing.
Q6) Describe hyper-social organizations.
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Chapter 9: Global Information Systems
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Sample Questions
Q1) To design a successful global information system (GIS), management of a company:
A) should not assume that customers' preferences will not change.
B) should assume that consumer needs will remain the same.
C) should not assume that the company's products will sell at varying rates.
D) should assume that the company will not lose competitive advantage.
Q2) How do diverse regulatory practices impede the integration process in a global information system (GIS)?
Q3) A(n) _____ for global control over an organization's resources is the foundation of any global information system (GIS).
A) integrated network
B) segregated network
C) disjoint network
D) scattered network
Q4) Which of the following statements is true of multinational corporations (MNCs)?
A) MNCs are government organizations.
B) MNCs have assets and operations only in their home country.
C) MNCs deliver products and services across national borders.
D) MNCs are essentially decentralized.
Q5) What are the requirements for designing tax-risk management systems?
Q6) Describe an organization with a transnational structure.
Page 11
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Chapter 10: Building Successful Information Systems
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Sample Questions
Q1) In _____ of the implementation phase of the systems development life cycle (SDLC), an old system is stopped and a new system is implemented.
A) parallel conversion
B) phased-in-phased-out conversion
C) plunge conversion
D) pilot conversion
Q2) Information system projects are often an extension of existing systems or involve replacing an old technology with a new one.
A)True
B)False
Q3) In the design phase of the systems development life cycle (SDLC), the _____ indicates hardware and software, such as specifying Linux servers and Windows clients.
A) theoretical design
B) physical design
C) conceptual design
D) logical design
Q4) Describe the concept of crowdsourcing.
Q5) Describe joint application design (JAD).
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Chapter 11: Enterprise Systems
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Sample Questions
Q1) Which of the following statements is true of collaborative planning, forecasting, and replenishment (CPFR)?
A) It aims to improve operational efficiency and manage inventory.
B) It ensures that the accessibility of data collected with a point-of-sale system is not shared among the supply chain members.
C) It ensures that inventory and sales data are not shared across the supply chain.
D) It increases merchandising and logistics costs for all supply chain members.
Q2) One of the drawbacks of a well-designed enterprise resource planning (ERP) system is that it tends to increase the cost of inventories.
A)True
B)False
Q3) In a customer relationship management (CRM) system, which of the following is effective in tracking and analyzing customers' buying patterns?
A) Web portals
B) Data-mining tools
C) Extranets
D) Firewall networks
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Chapter 12: Management Support Systems
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Sample Questions
Q1) List three modules of an executive information system (EIS).
Q2) _____ use computer and communication technologies to formulate, process, and implement a decision-making task and can be considered a kind of intervention technology that helps overcome the limitations of team interactions.
A) Database management systems
B) Group support systems
C) Employee monitoring systems
D) Geographic information systems
Q3) Identify a true statement about decision support systems (DSSs).
A) DSSs facilitate improvements but do not necessarily cause them.
B) DSSs focus on efficiency rather than effectiveness.
C) DSSs take more time than conventional decision-making processes.
D) DSSs generate generic solutions and do not provide one-of-a-kind solutions.
Q4) Related technologies for group support, such as electronic meeting systems (EMSs) and computer-mediated communication (CMC), are considered full-function GSSs because they contain decision-making tools.
A)True
B)False
Q5) What are the benefits of video teleconferencing?
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Chapter 13: Intelligent Information Systems
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Sample Questions
Q1) _____ refers to a computing environment that is always present, can feel our surroundings, and-based on who we are, where we are, and whom we are with-offer recommendations.
A) Distributed computing
B) Contextual computing
C) Grid computing
D) Cluster computing
Q2) Briefly explain the principle behind contextual computing.
Q3) The _____ characteristic of a sophisticated intelligent agent demonstrates its ability to operate with minimum input.
A) reactivity
B) mobility
C) autonomy
D) adaptability
Q4) For expert systems to be successful, they must be applied to an activity that human experts have not handled in the past.
A)True
B)False
Q5) Discuss an application of intelligent agents that is in use today.
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Chapter 14: Emerging Trends, Technologies, and Applications
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Sample Questions
Q1) In the context of recent trends in software and service distribution, provide an example of push technology in action.
Q2) In a technological conference, all the participating IT firms agreed to transfer the data pertaining to their human resources to a cloud. The objective behind this is to improve talent acquisition process and communication among HR professionals around the globe. The cloud referred to in this scenario is a _____ cloud.
A) public
B) private
C) hybrid
D) community
Q3) Saving data on the application service provider's (ASP's) servers instead of on users' own workstations might cause:
A) inconvenience for those who work in different locations.
B) the data to be exposed to theft by attackers.
C) the data to become immune to change.
D) problems related to the compatibility of the software versions.
Q4) Why do companies consider cost saving as a major advantage of grid computing?
Q5) Discuss the disadvantages of Worldwide Interoperability for Microwave Access (WiMAX).
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