Digital Business Systems
Midterm Exam
Course Introduction
Digital Business Systems explores the integration of digital technologies into business processes to enhance organizational efficiency, agility, and innovation. This course covers core concepts such as enterprise resource planning (ERP), customer relationship management (CRM), business process management (BPM), and the use of cloud computing and data analytics in business transformation. Students will analyze case studies, examine system architectures, and learn how to assess and implement digital solutions to address real-world business challenges, enabling them to contribute to digital strategy and transformation in varied organizational contexts.
Recommended Textbook
MIS Essentials 4th Edition by David M. Kroenke
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14 Chapters
1118 Verified Questions
1118 Flashcards
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Page 2
Chapter 1: The Importance of MIS
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Strong nonroutine cognitive skills are more in demand than routine skills.
A)True
B)False
Answer: True
Q2) Which of the following is true of nonroutine cognitive skills?
A) They have become less marketable.
B) They increase an individual's job security.
C) Technological changes have no impact on such skills.
D) Organizations usually outsource such skills to the lowest bidder.
Answer: B
Q3) Describe an information system.
Answer: A system is a group of components that interact to achieve some purpose.An information system (IS)is a group of components that interact to produce information.An IS is based on the five-component framework of computer hardware,software,data,procedures,and people.These five components are present in every information system-from the most simple to the most complex.
Q4) Critical feedback undermines collaboration.
A)True
B)False
Answer: False
Page 3
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Chapter 2: Business Processes, information Systems, and Information
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89 Flashcards
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Sample Questions
Q1) In swimlane format,________ are specific tasks that need to be accomplished as part of a business process.
A) repositories
B) resources
C) activities
D) databases
Answer: C
Q2) Which of the following statements is true regarding the characteristics of good information?
A) Information needs to be more than just barely sufficient for the purpose for which it is generated.
B) Information must hold an appropriate relationship between its cost and its value.
C) Accurate information can be based on incomplete data.
D) Good information is just recorded facts and figures.
Answer: B
Q3) Data flows represent the movement of data from one activity to another.
A)True
B)False
Answer: True
Page 4
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Chapter 3: Organizational Strategy, information Systems, and Competitive Advantage
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96 Flashcards
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Sample Questions
Q1) Which of the following is true of new entrants?
A) They have strong customer loyalty.
B) They will have records on customers' purchase habits.
C) They are yet to develop relationships with suppliers.
D) They can lock in suppliers to gain a competitive advantage.
Answer: C
Q2) Which of the following is true if the threat from substitutes is strong?
A) Customers are likely to switch to competitors' products.
B) Competitors' products are of a lower quality.
C) Competitors are yet to overcome the entry barriers.
D) Prices of competitors' products are higher.
Answer: A
Q3) An organization responds to the structure of its industry by choosing a ________ strategy.
A) competitive
B) growth
C) leadership
D) diversification
Answer: A
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Chapter 4: Hardware and Software
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Sample Questions
Q1) When you work on a spreadsheet program like Excel,the program is loaded into the cache for processing.
A)True
B)False
Q2) ________ is the process whereby multiple operating systems share the same hardware.
A) Machine coding
B) Virtualization
C) License sharing
D) Cloud computing
Q3) Explain the four major nonmobile client operating systems and their functions.
Q4) Some computers have two or more CPUs.
A)True
B)False
Q5) To execute an instruction,data is moved from the main memory to the CPU via the
A) bus
B) operating system
C) cache
D) application
Page 6
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Chapter 5: Database Processing
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) The purpose of a database is to ________.
A) test and troubleshoot newly installed software
B) design the source code for computer programs
C) describe and build computer architectures
D) store lists of data involving multiple themes
Q2) In a database,a key is a column or group of columns that identifies a unique row in a table.
A)True
B)False
Q3) Which of the following elements of a database application helps in the insertion of new data and the deletion of existing data?
A) reports
B) application programs
C) queries
D) forms
Q4) Databases are required to keep track of lists with multiple themes.
A)True
B)False
Q5) Describe the usefulness of metadata.
Q6) What is a database application?
Page 7
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Chapter 6: The Cloud
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Sample Questions
Q1) Organizations that are required by law to have physical control over their data can also benefit from cloud computing.
A)True
B)False
Q2) Which of the following statements is true of content delivery networks (CDNs)?
A) They reduce users' access costs by delivering data faster.
B) They distribute data on different servers without any data replication.
C) Users receive content from the CDN server that is geographically closest.
D) A routing server decides which server should deliver content on an hourly basis.
Q3) DBMS products are generally included in IaaS services.
A)True
B)False
Q4) A content delivery network (CDN)services a user's request using the geographically closest server.
A)True B)False
Q5) Content delivery networks (CDNs)increase Web sites' load time.
A)True
B)False
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Chapter 7: Organizations and Information Systems
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Sample Questions
Q1) The development of steering groups is an effective solution for resolving the process issues of an enterprise system.
A)True
B)False
Q2) Enterprise information systems typically have hundreds to thousands of users.
A)True
B)False
Q3) Inter-enterprise PRIDE systems are referred to as ________ because in such systems processing is divided across multiple computing devices.
A) distributed systems
B) departmental information systems
C) business intelligence systems
D) integrated systems
Q4) What are personal information systems?
Q5) What are information silos?
Q6) Most organizations today create their own enterprise systems from scratch.
A)True
B)False
Q7) What are some of the benefits of EAI?
Page 9
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) What are social media sponsors?
Q2) Social media is the use of information technology to support the sharing of content among networks of users.
A)True
B)False
Q3) Which of the following statements is true of social capital?
A) Social capital is the investment in human knowledge and skills for future profit.
B) The value of social capital is determined by the number of relationships in a social network.
C) Social capital can be gained by limiting the number of friends.
D) Being linked into social networks undermines a professional's image and position in an organization.
Q4) According to McAfee's Enterprise 2.0 model,creating enterprise content via blogs,wikis,discussion groups,and presentations is part of ________.
A) signaling
B) authoring
C) tagging
D) searching
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Page 10
Chapter 9: Business Intelligence Systems
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92 Flashcards
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Sample Questions
Q1) For dynamic content,the skills required to create a publishing application are low.
A)True
B)False
Q2) Which of the following statements is true of Hadoop?
A) Hadoop is written in C++ and runs on Linux.
B) Hadoop includes a query language entitled Big.
C) Hadoop is an open-source program that implements MapReduce.
D) Technical skills are not required to run and use Hadoop.
Q3) The granularity in clickstream data is too coarse.
A)True
B)False
Q4) Differentiate between push publishing and pull publishing.
Q5) Which of the following activities in the business intelligence process involves delivering business intelligence to the knowledge workers who need it?
A) data acquisition
B) BI analysis
C) publish results
D) data mining
Q6) Explain the functions of a data warehouse.
Page 11
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Chapter 10: Information Systems Development
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Sample Questions
Q1) During requirements definition,a development team's composition would be typically heavy with ________.
A) systems analysts
B) programmers
C) business users
D) beta testers
Q2) In a ________ installation,an organization implements an entire system on a limited portion of the business.
A) phased
B) parallel
C) pilot
D) plunge
Q3) A comprehensive test plan should ________.
A) not include the incorrect actions that users will take
B) cause every line of program code to be executed
C) cause only critical error messages to be displayed
D) be constructed by product quality assurance (PQA) personnel alone
Q4) Explain how diseconomies of scale can affect systems development.
Q5) What are the tasks of system maintenance?
Q6) What is systems development? How is it different from program development?
Page 12
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Chapter 11: Information Systems Management
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Sample Questions
Q1) The potential loss of intellectual capital is a concern related to outsourcing.
A)True
B)False
Q2) Which of the following is an advantage of outsourcing information systems?
A) An outsourcing company is typically in complete control of the process.
B) The long-term costs may exceed long-term benefits.
C) It can be an easy way to gain expertise otherwise not known.
D) The vendors can gain significant knowledge of the outsourcing company.
Q3) Explain the advantages to the management in outsourcing information systems.
Q4) The IS department is responsible for adapting infrastructure and systems to the new business goals.
A)True
B)False
Q5) In ________,hardware and both operating system and application software are leased.
A) SaaS
B) outsourcing
C) PaaS
D) IaaS cloud hosting
Q6) Explain the rights of information systems users.
Page 13
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Chapter 12: Information Security Management
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Sample Questions
Q1) Activity log analyses constitute an important ________ function.
A) account administration
B) security monitoring
C) password management
D) data administration
Q2) The creation of a backup copy of all database content of an organization is a technical safeguard.
A)True
B)False
Q3) Spoofing is a technique for intercepting computer communications.
A)True
B)False
Q4) In an organization,the security sensitivity for each position should be documented.
A)True
B)False
Q5) Incident-response plans should provide centralized reporting of all security incidents.
A)True
B)False
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Chapter 13: Extension A1: Collaboration Information Systems
for Decision Making,problem Solving,and Project Management
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Sample Questions
Q1) Which of the following should be avoided for a collaboration to be successful?
A) replying back to the criticisms offered by different members in the group
B) different perceptions of the topics under discussion
C) critical feedbacks that lead to a positive outcome
D) critical feedbacks that lead to distrust among group members
Q2) Different people usually perceive a problem in the same way.
A)True
B)False
Q3) The ________ phase of project management requires teams to document its results,document information for future teams,close down the project,and disband the team.
A) finalizing B) starting
C) doing
D) planning
Q4) Operational decisions are almost always collaborative. A)True B)False
Q5) Explain the four phases of project management. Page 15
Q6) Differentiate between cooperation and collaboration with examples.
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Page 16
Chapter 14: Extension A2: Collaborative Information
Systems for Student Projects
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Sample Questions
Q1) With SharePoint,it is possible to filter task lists to show only noncompleted tasks.
A)True
B)False
Q2) The degree of version management is very high in email attachments.
A)True
B)False
Q3) Using file servers to share documents is better than sending files as email attachments.
A)True
B)False
Q4) Asynchronous communication occurs when team members do not meet at the same time.
A)True
B)False
Q5) Which of the following statements is true of collaboration tool sets?
A) Good collaboration tool sets have built-in discussion boards.
B) Comprehensive tool sets take the longest time to learn.
C) Good tool sets include workflow control as an inbuilt feature.
D) Minimal tool sets allow sharing of video files.
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