Digital Business and Technology
Test Preparation
Course Introduction
This course explores the dynamic intersection of digital technologies and business practices, examining how innovation is transforming global industries. Students will gain insights into topics such as e-commerce, digital platforms, data analytics, cloud computing, and the impact of emerging technologies like artificial intelligence and blockchain. The course covers strategic approaches to digital transformation, the evolving roles of business models, and the challenges and opportunities arising from the digital economy. Through case studies and real-world applications, students will learn how organizations leverage technology to achieve competitive advantage and drive sustainable growth in an increasingly interconnected marketplace.
Recommended Textbook Essentials of MIS Global 11th Edition by Kenneth
C.; Laudon
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15 Chapters
1348 Verified Questions
1348 Flashcards
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Chapter 1: Information Systems in Global Business Today
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) In a(n) ________ perspective, the performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.
Answer: sociotechnical
Q2) The three principal levels within a business organization hierarchy are
A) senior management, operational management, and service workers.
B) senior management, middle management, and operational management.
C) senior management, operational management, and information systems.
D) senior management, middle management, and service workers.
E) senior management, data workers, and service workers.
Answer: B
Q3) Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the sociotechnical approach. A)True
B)False
Answer: False
Q4) The key elements of an organization are its structure, business processes, politics, culture, and ________.
Answer: people
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Chapter 2: Global E-Business and Collaboration
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90 Flashcards
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Sample Questions
Q1) One example of a business process is shipping a product to a customer.
A)True
B)False
Answer: True
Q2) All of the following are reasons for the increased business focus on collaboration and teamwork, except for
A) the need for creating innovative products and services.
B) growth of "interaction" jobs.
C) greater global presence.
D) the need for more efficient work hierarchies.
E) the need to reduce communication costs.
Answer: D
Q3) A TPS is an information system that keeps track of all of the daily routine transactions of a business.
A)True
B)False
Answer: True
Q4) A Web interface used to present integrated personalized business content to users is called a(n) ________.
Answer: portal
Page 4
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Chapter 3: Information Systems, Organizations, and Strategy
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90 Flashcards
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Sample Questions
Q1) An organization is seen as a means by which primary production factors are transformed into outputs consumed by the environment according to the ________ definition of organizations.
A) microeconomic
B) macroeconomic
C) sociotechnical
D) behavioral
E) psychological
Answer: A
Q2) The competitive forces model cannot be used to analyze modern digital firms which face new competitive forces that are not true of traditional firms.
A)True
B)False
Answer: False
Q3) A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Ethical and Social Issues in Information Systems
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90 Flashcards
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Sample Questions
Q1) As per the ________, if an action cannot be taken repeatedly, it is not right to take at all.
A) slippery-slope rule
B) lemming rule
C) high-failure cost rule
D) utilitarian principle
E) Golden Rule
Q2) What are the steps in conducting an ethical analysis?
Q3) The symptoms of technostress include aggravation and hostility toward humans.
A)True
B)False
Q4) Identify the five moral dimensions that are involved in political, social, and ethical issues and briefly describe each. Of these, which do you think is the most difficult for society to deal with?
Support your opinion.
Q5) Copyright is the legal protection afforded intellectual property, including drawings, movies, and maps.
A)True
B)False
Q6) Identify and discuss the six ethical principles discussed in the chapter.
Page 6
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Chapter 5: It Infrastructure and Emerging Technologies
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90 Flashcards
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Sample Questions
Q1) The phenomenon of employees using their own devices in the workplace is known as
A) wearable computing.
B) mobile consolidation.
C) cloud computing.
D) BYOD.
E) self computing.
Q2) Quantum computing is implemented primarily with enterprise or ISP servers.
A)True
B)False
Q3) All of the following are current hardware platform trends except
A) green computing.
B) virtualization.
C) cloud computing.
D) Unix.
E) quantum computing.
Q4) SANs maintain a series of servers and provide fee-paying subscribers with space to maintain their Web sites.
A)True
B)False
Q5) Distinguish between cloud computing, green computing, and quantum computing.
Page 7
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Chapter 6: Foundations of Business Intelligence: Databases and Information Management
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Sample Questions
Q1) OLAP is a tool for enabling
A) users to obtain online answers to ad-hoc questions in a rapid amount of time.
B) users to view both logical and physical views of data.
C) programmers to quickly diagram data relationships.
D) programmers to normalize data.
E) users to quickly generate summary reports.
Q2) Legacy systems are used to populate and update data warehouses.
A)True
B)False
Q3) Implementing a Web interface for an organization's internal database usually requires substantial changes to be made to the database.
A)True
B)False
Q4) Multiple data marts are combined and streamlined to create a data warehouse.
A)True
B)False
Q5) List and describe three main capabilities or tools of a DBMS.
Page 8
Q6) What makes data mining an important business tool? What types of information does data mining produce? In what type of circumstance would you advise a company to use data mining?
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Page 9
Chapter 7: Telecommunications, the Internet, and Wireless Technology
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Sample Questions
Q1) Coaxial cable is similar to that used for cable television and consists of thickly insulated copper wire.
A)True
B)False
Q2) Web 3.0 is an effort to add a layer of meaning to the existing Web in order to reduce the amount of human involvement in searching for and processing Web information.
A)True
B)False
Q3) Web browser software requests Web pages from the Internet using which protocol?
A) URL
B) HTTP
C) DNS
D) HTML
E) FTP
Q4) Circuit switching makes much more efficient use of the communications capacity of a network than does packet switching.
A)True
B)False
Page 10
Q5) What are the business advantages of using voice over IP (VoIP) technology?
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Chapter 8: Securing Information Systems
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Sample Questions
Q1) Using numerous computers to inundate and overwhelm the network from numerous launch points is called a(n) ________ attack.
A) DDoS
B) DoS
C) SQL injection
D) phishing
E) botnet
Q2) What is a digital certificate? How does it work?
Q3) ________ is malware that logs and transmits everything a user types.
A) Spyware
B) A Trojan horse
C) A keylogger
D) A worm
E) A sniffer
Q4) One form of spoofing involves forging the return address on an e-mail so that the e-mail message appears to come from someone other than the sender.
A)True
B)False
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Chapter 9: Achieving Operational Excellence and Customer
Intimacy: Enterprise Applications
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Sample Questions
Q1) ________ modules deal with issues such as setting objectives, employee performance management, and performance-based compensation.
A) SCM
B) SFA
C) ERM
D) DRM
E) PRM
Q2) Identify two classifications for supply chain software. For each classification, identify five capabilities.
Q3) A distortion of information about the demand for a product as it passes from one entity to the next across the supply chain is called the ________ effect.
A) network
B) bullwhip
C) ripple
D) whirlpool
E) diffraction
Q4) An enterprise system helps reduce redundant business processes.
A)True
B)False
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Chapter 10: E-Commerce: Digital Markets, Digital Goods
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Digital goods are goods that are
A) produced digitally.
B) sold over digital networks.
C) delivered digitally.
D) used with digital equipment.
E) created with software.
Q2) A new social mobile app you are developing allows users to find friends who are logged in and within a 10-mile radius. This would be categorized as a ________ service.
A) geosocial
B) geoinformation
C) geoadvertising
D) geomapping
E) geolocating
Q3) Information ________ exists when one party in a transaction has more information that is important for the transaction than the other party.
A) transparency
B) asymmetry
C) complexity
D) discrimination
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Chapter 11: Managing Knowledge
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90 Flashcards
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Sample Questions
Q1) 3-D printers can produce fully functioning components, such as working batteries and LEDs.
A)True
B)False
Q2) ________ often are designed and optimized for the specific tasks to be performed.
A) Graphics programs
B) Knowledge workstations
C) Virtual simulators
D) CAD stations
E) LMS
Q3) In content management, once a taxonomy is developed, documents must then be ________ with the proper classification.
A) tagged
B) linked
C) tupled
D) referenced
E) documented
Q4) Identify the three major types of knowledge management systems. Provide two examples of each.
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Chapter 12: Enhancing Decision Making
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Sample Questions
Q1) A structured decision can be made by following a well-defined set of procedures. No "feel" or intuition is necessary.
A)True
B)False
Q2) Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?
A) managerial users and methods
B) organizational environment
C) user interface
D) data from the business environment
E) platform
Q3) In your position of office manager at a legal firm, you are in charge of hiring temporary legal assistants and clerical workers. Describe how Simon's decision-making process applies to this decision. Could that decision be aided by an information system in any way, and if so, how?
Q4) Backward sensitivity analysis software is used for goal seeking.
A)True
B)False
Q5) What is the business value of a DSS?
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Chapter 13: Building Information Systems
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Sample Questions
Q1) Groups of objects are assembled into software components for common functions, which can be combined into large-scale business applications, in which type of software development?
A) object-oriented development
B) component-based development
C) structured methodologies
D) RAD
E) Agile development
Q2) In which type of systems building are the development stages organized so that tasks in one stage are completed before the tasks in the next stage begin?
A) traditional
B) prototyping
C) RAD
D) JAD
E) object oriented development
Q3) A prototype is a working version of an information system that is meant to be only a preliminary model.
A)True
B)False
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Page 16
Chapter 14: Managing Projects
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Sample Questions
Q1) A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.
Q2) What is the purpose of using a real options pricing model to estimate the potential value of an information systems project?
Q3) Which of the following is not an organizational factor in systems planning and implementation?
A) standards and performance monitoring
B) government regulatory compliance
C) health and safety
D) user interface
Q4) The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.
A)True
B)False
Q5) ________ is the interaction of people and machines in the work environment, including the design of jobs, health issues, and the end-user interface of information systems.
Q6) The ________ is the part of the system that users interact with.
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Chapter 15: Managing Global Systems
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Sample Questions
Q1) The way to identify core business processes is to conduct a A) cost-benefit analysis.
B) work-flow analysis.
C) business process analysis.
D) feasibility analysis.
E) systems analysis.
Q2) Software localization is the process of
A) translating a user interface into a second language.
B) converting software programming to run on a different platform.
C) converting software to operate in a second language and with local conventions.
D) modifying software so that it can be adopted in other countries without engineering changes.
E) modifying software so executives can understand its command language.
Q3) List at least four general cultural factors and four specific business factors driving global business. Which two factors (one of each) do you feel are most problematic at the current moment? Why?
Q4) How does the Internet benefit the development of a global information system? Should all global systems be based on the Internet?
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