Decision Support Systems
Solved Exam Questions
Course Introduction
Decision Support Systems (DSS) explores the design, development, and implementation of computer-based information systems that support decision-making activities in organizations. The course covers key concepts such as data management, model building, and user interfaces, and examines how DSS integrate data, analytical models, and user-friendly software to help individuals and groups analyze complex problems, evaluate alternatives, and make informed decisions. Real-world case studies and practical exercises illustrate the application of DSS in areas such as business, healthcare, and government, providing students with the skills needed to develop and use these systems effectively in the workplace.
Recommended Textbook
Information Technology for Management 10th Edition by Efraim Turban
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14 Chapters
1696 Verified Questions
1696 Flashcards
Source URL: https://quizplus.com/study-set/2150 Page 2
Chapter 1: Doing Business in Digital Times
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/42836
Sample Questions
Q1) Understanding IT trends that affect the ways business is done and getting in front of those trends give you a career edge.
A)True
B)False
Answer: True
Q2) Dropbox,Gmail,and Google Drive are examples of the Internet of Things.
A)True
B)False
Answer: False
Q3) Data visualization refers to the use of statistics to find meaningful insight in the data,or better understand the data.
A)True
B)False Answer: False
Q4) Most recently,tech innovations are seldom triggering opportunities and threats to business models and strategies.
A)True
B)False Answer: False
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Chapter 2: Data Governance and IT Architecture Support
Long-Term Performance
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157 Verified Questions
157 Flashcards
Source URL: https://quizplus.com/quiz/182628
Sample Questions
Q1) To achieve the benefits of going to the cloud,there must be IT,________,and senior management oversight because a company still must meet its obligations and responsibilities to employees,customers,investors,business partners,and society.
Answer: legal
Q2) ______________ apps are typically accessed over a network using a Web browser (no hardware or software to install)and paid for by a fixed subscription fee or on a per-use basis.
Answer: Software as a service (SaaS)
Q3) A ___________ consists of a large number of network servers used for the storage,processing,management,distribution,and archiving of data,systems,web traffic,services,and enterprise applications.
A)Data center
B)Data delivery system
C)Software as a service
D)Virtual network system
Answer: A
Q4) Compared to transactional data,master data are quite________ because they change infrequently.
Answer: stable
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Chapter 3: Data Management, Big Data Analytics, and Records Management
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115 Verified Questions
115 Flashcards
Source URL: https://quizplus.com/quiz/42838
Sample Questions
Q1) Sometimes organizations place too much emphasis on the costs associated with acquiring high levels of data quality and ignore the costs of "dirty" or poor quality data.Which of the following sets of factors make up the total costs associated with poor quality data?
A)Technology costs + Training costs + Marketing costs
B)Value of lost business + Cost to prevent errors + Cost to correct errors
C)Cost of repeating analyses + Lost opportunity costs + Cost of unrealized threats
D)Value of lost business + Cost to correct errors + Cost of repeating analyses (on corrected data)
Answer: B
Q2) According to the ________,a majority of data is seldom accessed after a 3 month period.
A)Principle of data in context
B)Principle of 90/90 data use
C)Principle of diminishing data value
D)Principle of data quality
Answer: B
Q3) A widely used big data processing platform is Apache ________.
Answer: Hadoop
Page 5
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Chapter 4: Networks for Efficient Operations and Sustainability
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153 Verified Questions
153 Flashcards
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Sample Questions
Q1) SmartSantander was a smart city experiment with 10,000 sensors that communicated with smartphone apps to inform drivers and commuters on parking availability,bus delays,road closures,and the current pollen count in real time.
A)True
B)False
Q2) Network traffic is shaped by delaying the flow of less important network traffic,such as bulk data transfers,P2P file-sharing programs,and BitTorrent traffic.
A)True
B)False
Q3) _________ networks are high capacity digital networks.
A)Circuit
B)Narrowband
C)Broadband
D)Smart grid
Q4) .IT developers use APIs to quickly and easily connect diverse data and services to each other.
A)True
B)False
Q5) What are three business benefits of APIs?
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Chapter 5: Cybersecurity and Risk Management
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Which of the following represents a cybersecurity concern about employees using their own smartphones for work purposes?
A)Employees will spend too much time playing games or using entertainment and recreation apps,thus reducing productivity.
B)Managers will be unable to monitor the time spent on personal calls made during work hours.
C)Many personal smartphones do not have anti-malware or data encryption apps,creating a security problem with respect to any confidential business data stored on the device.
D)Consumer-quality equipment are more likely to break or malfunction than enterprise quality devices.
Q2) Botnets often target select groups of people with something in common-they work at the same company,bank at the same financial institution,or attend the same university
A)True
B)False
Q3) In Cybersecurity terminology,a(n)__________ is defined as a weakness that threatens the confidentiality,integrity,or availability of an asset.
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Chapter 6: Attracting Buyers With Search, Semantic, and Recommendation Technology
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116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/quiz/42841
Sample Questions
Q1) If you spent $2,000 on a campaign that yielded 50 customers,your ________ would be $2,000/50 = $40 per customer.
A)Click through rates
B)Cost of customer acquisition
C)Keyword conversion
D)Return on advertising spend
Q2) ________ allows the search engine to answer questions such as "What vegetables are green?"
A)Concept search
B)Faceted search
C)Ontology-based search
D)Semantic Web search
Q3) What are 2 metrics used by PPC (pay per click)to gauge the effectiveness of their campaigns? Briefly describe each metric.
Q4) Which factor is likely to influence a search engine's user satisfaction rating?
A)Keywords
B)Page titles
C)SERP click through rate
D)Site speed
8
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Chapter 7: Mobile Technologies and Commerce
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97 Verified Questions
97 Flashcards
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Sample Questions
Q1) The most important thing that users can do to protect themselves on social media is to understand that they are responsible for protecting their own information.
A)True
B)False
Q2) In recent years,companies have created online communities for the purpose of identifying market opportunities through ________,which is a model of problem solving and idea generation from the collective talents of many people.
A)Global graph
B)Crowdsourcing
C)Crowdfunding
D)Social brainstorming
Q3) Citibank used ________ to promote its Facebook page where visitors were prompted to hit like to learn how to get special access to Beyonce tickets.
A).the front page of The Wall Street Journal
B)Twitter and texts
C)mobile ads
D)its blog
Q4) Diigo and Delicious are social ________ tools.
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Page 9
Chapter 8: Retail, E-Commerce, and Mobile Commerce Technology
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139 Verified Questions
139 Flashcards
Source URL: https://quizplus.com/quiz/42843
Sample Questions
Q1) Mobile payment systems employ a range of technologies.Augmented reality is perhaps one of the most common technologies being applied in the area of mobile payment apps.
A)True
B)False
Q2) Digital dependents are the first generation to have grown up surrounded by digital devices and Internet connectivity.
A)True
B)False
Q3) Identify three business uses of QR codes.
Q4) Using a coupon on your cell phone when checking out at the Hard Rock Café,or checking in to a retail location using Foursquare's mobile app is an example of
Q5) As mobile commerce grows,there is a greater demand for payment systems that make transactions from smartphones and other mobile devices convenient,safe,and secure.
A)True
B)False
Q6) ________ exchanges serve one industry (e.g. ,automotive,chemical),along the entire supply chain. Page 10
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Chapter 9: Effective and Efficient Business Functions
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144 Verified Questions
144 Flashcards
Source URL: https://quizplus.com/quiz/42844
Sample Questions
Q1) ________ helps production managers better use information to execute manufacturing plans.
A)CIM
B)EOQ
C)QC
D)TQM
Q2) __________ systems support shipping activities.
A)Inbound logistics
B)Outbound logistics
C)Safety stock
D)Distribution
Q3) A system of policies and procedures to prevent and detect illegal acts committed by managers,employees,customers,or business partners is called __________.
A)Check and balances
B)Regulatory compliance
C)Internal fraud
D)Fraud risk management
Q4) The purpose of __________ is to identify deviations from objectives and plans as soon as possible in order to take corrective action.
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Chapter 10: Strategic Technology and Enterprise Systems
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) SharePoint can be used to set up a secure,access-controlled ________ site to share with external partners in the supply chain,contractors,and so on.
A)extranet
B)intranet
C)cloud
D)legacy
Q2) Enterprise systems are integrated ISs that support core business processes and functions.How is integration achieved?
A)Integration is achieved by connecting wired and wireless computer networks so they can share applications.
B)Integration is achieved by outsourcing to vendors that replace stand-alone ISs with a single IS.
C)Integration is achieved connections to central data repositories that enable them to synch and share the latest data.
D)Integration is achieved by using cloud computing.
Q3) Products that are returned make up what is called the back-office supply chain.
A)True
B)False
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13
Chapter 11: Data Visualization and Geographic Information Systems
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87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/42846
Sample Questions
Q1) Visualization is used for data detection,which deals with discovering hidden relationships.
A)True
B)False
Q2) SAS made one of the boldest moves of any BI vendor by replacing its current enterprise BI platform with Visual Analytics,a new _____________ environment.
A)data discovery
B)heat mapping
C)forecasting
D)data descriptive
Q3) With powerful data visualization tools,human expertise is generally not needed.
A)True
B)False
Q4) Tag clouds represent the relative ________ of words and terms by their sizes.
Q5) Data from operational data stores,business systems,external data,and real-time news feeds are integrated to generate an enterprise ________.
Q6) ________ connect disparate data sources and feeds to display on the dashboard.The alternative is for users or IT to manually enter data to the dashboard.
Page 14
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Chapter 12: IT Strategy and Balanced Scorecard
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) Long-term business planning starts with a clear understanding of the factors that create significant value and that work together with other factors to drive future revenue and profit at or above their current rates.These factors are ________.
A)Balanced values
B)Business objectives
C)IT strategy
D)Value drivers
Q2) _________ refers to systems development that is done by a third party or vendor.
Q3) Businesses need to understand the terms of the service level agreement (SLA)or contract and to not expect the vendor to do anything more.
A)True
B)False
Q4) Prior to the BSC concept,the typical performance metrics included all of the following except ___________.
A)Balance sheets
B)Cash flow statements
C)Leading indicators
D)P&L (profit and loss)reports
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15
Chapter 13: Project Management and SDLC
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Project managers need to recognize the risk of __________,which is the piling up of small changes that by themselves are manageable,but collectively can cause significant project growth.
A)Over allocation
B)Critical path
C)Triple constraints
D)Scope creep
Q2) Project managers must manage the __________,which consists of all tasks that must start and finish on schedule or the project will be delayed unless corrective action is taken.
A)Over allocation
B)Critical path
C)Triple constraints
D)Scope creep
Q3) The baseline is used for monitoring and controlling.Any change to the baseline is a deviation,or variance,to the plan-and it needs to be documented.
A)True
B)False
Q4) Explain project milestones and their importance.
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Chapter 14: Ethical Risks and Responsibilities of IT
Innovations
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/42849
Sample Questions
Q1) Discuss two technologies that are converging and,as a result,are blurring the digital and physical worlds.
Q2) Canadian Tire enabled its credit card business to create psychological profiles of its cardholders that were built using alarmingly precise correlations.
A)True
B)False
Q3) The ________ scrutinizes business practices to regulate "unfair and deceptive trade practices."
A)EEOC
B)FFIEC
C)FTC
D)FCC
Q4) __________ can give every business access to an agile workforce that is not only better suited to solving some of the problems that organizations struggle with today but in many cases will do it for free.
Q5) __________ is a claim made by an injured party against an employer who knew or should have known about an employee's background that indicates a dangerous or untrustworthy character.
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