Decision Support Systems
Final Exam
Course Introduction
Decision Support Systems is a course that explores the theories, methodologies, and technologies that support complex decision-making processes in organizations. Students will learn about the architecture and components of decision support systems (DSS), including data management, model management, and user interfaces. The course covers various types of DSS such as data-driven, model-driven, and knowledge-driven systems, and emphasizes their applications across business, health, and public sectors. Through practical case studies and hands-on projects, learners gain skills in designing, developing, and implementing DSS using contemporary tools, ultimately enhancing their ability to facilitate effective decision-making in dynamic environments.
Recommended Textbook
Using MIS 7th Edition by David M. Kroenke
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13 Chapters
1464 Verified Questions
1464 Flashcards
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Chapter 1: The Importance of MIS
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) The process of automation is a process of moving work from ________.
A) processes to procedures
B) procedures to people
C) instructions to actors
D) human side to computer side
Answer: D
Q2) Abstract reasoning is the ability to ________.
A) work with others when performing tasks
B) make and manipulate models
C) act quickly on a problem
D) perform routine tasks
Answer: B
Q3) Your company uses a software tool to manage its supply chain. This software tool is an ________ of your company's information system.
A) instruction on the computer side
B) actor on the human side
C) instruction on the human side
D) actor on the computer side
Answer: A
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Page 3
Chapter 2: Business Processes, Information Systems, and Information
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) ________ is a process that occurs when the collaboration tool limits, and sometimes even directs, user activity.
A) Document monitoring
B) Version control
C) Document tracking
D) Version management
Answer: B
Q2) The use of a conference call is an example of ________ communication.
A) sequential
B) synchronous
C) indirect
D) unidirectional
Answer: B
Q3) The purpose of the planning phase of project management is to accomplish project tasks.
A)True
B)False
Answer: False
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Chapter 3: Organizational Strategy, Information Systems, and Competitive Advantage
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119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/27811
Sample Questions
Q1) Briefly explain the process implementation competitive strategies.
Answer: Organizations can use various process implementation competitive strategies to gain competitive advantage. Organizations can lock in customers by making it difficult or expensive for customers to switch to another product. This strategy is sometimes called establishing high switching costs. Organizations can lock in suppliers by making it difficult to switch to another organization, or, stated positively, by making it easy to connect to and work with the organization. Competitive advantage can also be gained by creating entry barriers that make it difficult and expensive for new competition to enter the market. Another means to gain competitive advantage is to establish alliances with other organizations. Finally, organizations can gain competitive advantage by reducing costs.
Q2) A large software manufacturer attempts to lock in customers by making it difficult for customers to change to another product. The strategy used by the company is referred to as ________.
A) switching costs strategy
B) low cost operation strategy
C) standardization strategy
D) consumerist strategy
Answer: A
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Chapter 4: Hardware and Software
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) Which of the following memory devices is volatile in nature?
A) magnetic disk
B) cache
C) hard drive
D) optical disk
Q2) Which of the following is a nonvolatile memory device?
A) optical disk
B) main memory
C) cache memory
D) joystick
Q3) Which of the following is the presentation format of an application?
A) cookie
B) process blueprints
C) botnet
D) user interface
Q4) Machine code ________.
A) is understandable by humans
B) cannot be modified by humans
C) is written by humans
D) cannot be processed by computers
Page 6
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Chapter 5: Database Processing
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) ________ in an E-R diagram refer to the least number of entities required in a relationship.
A) One-to-one relationships
B) Primary keys
C) Foreign keys
D) Minimum cardinalities
Q2) Locking must be used to coordinate the activities of users in order to prevent the lost-update problem.
A)True
B)False
Q3) The small oval on a line in an E-R diagram means that the relationship must have an entity of that type.
A)True
B)False
Q4) Which of the following is true of MySQL?
A) It is offered by Oracle.
B) It is license-free for most applications.
C) It is a closed-source database product.
D) It is yet to be widely adopted.
Q5) Describe a database and its various elements.
Page 7
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Chapter 6: The Cloud
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Teleaction increases the value of local mediocrity.
A)True
B)False
Q2) What is a virtual private network (VPN)? Explain how VPNs ensure the security of transmissions.
Q3) For communications equipment, k stands for ________.
A) 1000
B) 1024
C) 512
D) 500
Q4) As DSL signals interfere with telephone signals, DSL data transmission and telephone conversations cannot occur simultaneously.
A)True
B)False
Q5) Cloud-based hosting is the ideal choice for organizations that are required by law to have physical control over their data.
A)True
B)False
Q6) What is a computer network? What are the various types of networks?
Page 8
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Chapter 7: Organizations and Information Systems
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) Which of the following statements is true regarding workgroup information systems?
A) They are easy to change.
B) They minimize data duplication among departments.
C) They can be operated without training.
D) They support 10 to 100 users.
Q2) What are the two dimensions of process quality? How can organizations improve process quality? How do information systems improve process quality?
Q3) The structure of a process has no bearing on its efficiency.
A)True
B)False
Q4) Gap identification is a major task when implementing enterprise systems.
A)True
B)False
Q5) Enterprise processes span an organization and support activities in multiple departments.
A)True
B)False
Q6) Define dynamic processes and list their characteristics.
Q7) Explain the nature of the database component of an ERP solution.
Page 9
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Chapter 8: Social Media Information Systems
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Defenders-of-belief communities provide better and faster problem solutions to complex supply chain problems.
A)True
B)False
Q2) The primary risk of peer-to-peer support is loss of control.
A)True
B)False
Q3) When a person attends a business function for the purpose of meeting people and reinforcing relationships, he or she is investing in his or her social capital.
A)True
B)False
Q4) User-generated content (UGC) is the essence of SM relationships.
A)True
B)False
Q5) The storage of ________ differentiates SMIS from Web site applications.
A) secondary data
B) content data
C) connection data
D) continuous data
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Chapter 9: Business Intelligence Systems
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122 Verified Questions
122 Flashcards
Source URL: https://quizplus.com/quiz/27817
Sample Questions
Q1) Business process management is a cyclic process for systematically creating, assessing, and altering business processes.
A)True
B)False
Q2) A critical path is the sequence of activities that determine the earliest date by which the project can be completed.
A)True
B)False
Q3) A project team that develops an IS will comprise business and systems analysts during the requirements definition phase.
A)True
B)False
Q4) Discuss some of the key aspects to developing successful process and systems development projects.
Q5) Describe the composition of a development team for an information system.
Q6) Information systems and business processes are synonymous terms.
A)True
B)False
Q7) What are the phases of the systems development life cycle (SDLC)?
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Chapter 10: Information Systems Security
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/27807
Sample Questions
Q1) In marketing transactions, the fact that customers who buy product X also buy product Y creates a ________ opportunity. That is, "If they're buying X, sell them Y" or "If they're buying Y, sell them X."
A) cross-selling
B) value added selling
C) break-even
D) portfolio
Q2) A ________ takes data from the data manufacturers, cleans and processes the data, and locates the data on the shelves.
A) data mart
B) data mine
C) data warehouse
D) data model
Q3) In the context of KM systems, ________ attempted to directly capture employee expertise.
A) expert networks
B) expert systems
C) expert analyses
D) expert decisions
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Page 12
Chapter 11: Information Systems Management
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Which of the following is a function of the steering committee for an IS department?
A) writing program code
B) imparting training
C) adapting software
D) setting IS priorities
Q2) Which of the following statements is true about outsourcing?
A) It increases budgetary instability due to the level of risk involved.
B) It saves both direct and indirect management time.
C) It invariably leads to diseconomies of scale.
D) It guarantees a higher level of quality than that provided in-house.
Q3) Developing, operating, and maintaining an organization's computing infrastructure is a major function of the ________ department.
A) human resources
B) information systems
C) marketing
D) manufacturing
Q4) The acquisition and operation of hardware infrastructure cannot be outsourced.
A)True
B)False
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Chapter 12: Information Systems Development
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) Specific security policies should not depend on whether the organization is governmental or nongovernmental or whether it is publicly held or private.
A)True
B)False
Q2) Describe the magnitude of security problems in the present day.
Q3) Packet-filtering firewalls ________.
A) can filter both inbound and outbound traffic
B) examine the destination address but not the source address
C) are the most complex type of firewall
D) seldom examine the data or the addresses of the message
Q4) ________ is a technique for intercepting computer communications, either through a physical connection to a network or without a physical connection in the case of wireless networks.
A) Spoofing
B) Phishing
C) Sniffing
D) Pretexting
Q5) How should organizations respond to security incidents?
Q6) List various personal security safeguards.
Page 14
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Chapter 13: The International Dimension
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) A ________ is a network of organizations and facilities that transforms raw materials into products delivered to customers.
A) legacy system
B) flat organization
C) shell corporation
D) supply chain
Q2) Which of the following statements is true of international IS project management?
A) Quality standards are identical across cultures.
B) The rate of development is uniform across countries.
C) Effective communication among team members is expensive.
D) The scope and requirements definition for international IS is very easy.
Q3) The principal planning task for an international IS organization is to ________.
A) localize software packages to focus on quantity more than quality
B) setup IS departments for every process in all of its branches
C) integrate the organization's information systems with the outsourced vendors' information systems
D) align IT and IS resources with the organization's competitive strategy
Q4) List the issues that need to be addressed when localizing a computer program.
Q5) How can information reduce or eliminate the bullwhip effect?
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