Decision Support Systems Exam Questions - 1477 Verified Questions

Chapter 11: Enterprise Systems

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106 Verified Questions

106 Flashcards

Source URL: https://quizplus.com/quiz/167778

Sample Questions

Q1) Personal or informal knowledge is referred to as _____.

A)explicit knowledge

B)absolute knowledge

C)comprehensive knowledge

D)tacit knowledge

Q2) Discuss the importance of interaction in managing tacit knowledge.

Q3) In real estate firms,which is considered one of the major links in the supply chain?

A)Service providers

B)Manufacturing facilities

C)Production units

D)Retailers

Q4) Briefly explain the marketing strategies in a customer relationship management (CRM)system.

Q5) Discuss an example of an application for collaborative filtering (CF).

Q6) A grocery store offering loyalty cards with discounts to its customers is an example of how transaction data can be used in a customer relationship management (CRM)system.

A)True

B)False

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Chapter 12: Management Support Systems

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105 Verified Questions

105 Flashcards

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Sample Questions

Q1) Describe three ways in which managers can use an executive information system (EIS)to improve the efficiency and effectiveness of decision making.

Q2) In _____,a geographic information system (GIS)is used to make the best use of personnel and equipment while dealing with a tight budget and maintaining crime statistics.

A)government

B)logistics

C)marketing operations

D)real estate businesses

Q3) In the decision support system (DSS)environment,a _____ is responsible for supplying information on what a model does,what data inputs it accepts,how the model's output should be interpreted,and what assumptions go into creating and using the model.

A)model designer

B)managerial designer

C)model builder

D)database builder

Q4) What is the function of a digital dashboard?

Q5) Briefly describe the choice phase of the decision-making process.

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Chapter 13: Intelligent Information Systems

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105 Verified Questions

105 Flashcards

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Sample Questions

Q1) In design and implementation of any _____ reasoning application,there are 4 Rs involved: retrieve,reuse,revise,and retain.

A)rule-based

B)adductive

C)deductive

D)case-based

Q2) In the context of decision makers using information technology,which decision-making analyses is available in spreadsheet programs,such as Microsoft Excel?

A)if-else analysis

B)if-continue analysis

C)what-if analysis

D)what-is analysis

Q3) Fuzzy logic is used in refrigerators that set defrosting and cooling times based on usage patterns.

A)True

B)False

Q4) List few tasks where artificial neural networks (ANNs)are used.

Q5) Explain how an artificial neural network (ANN)creates a model.

Q6) Briefly explain the principle behind contextual computing.

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Chapter 14: Emerging Trends,Technologies,and Applications

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105 Verified Questions

105 Flashcards

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Sample Questions

Q1) In which environment is a user is totally immersed in the virtual reality (VR)world?

A)exocentric

B)two-dimensional

C)one-dimensional

D)egocentric

Q2) Discuss the use of biometrics in passports and secure government ID cards.

Q3) To read a quick response (QR)code using a smartphone,one must have the _____ app.

A)visualizer

B)reader

C)decoder

D)scanner

Q4) In a _____ cloud,a participating organization purchases and maintains the software and infrastructure itself.

A)public

B)private

C)community

D)hybrid

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Q5) With the help of an example,explain how software as a service (SaaS)might work.

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