

Decision Support Systems
Exam Practice Tests

Course Introduction
Decision Support Systems (DSS) explores the design, development, and application of computerized systems that support business or organizational decision-making activities. This course covers the fundamental concepts, models, and frameworks central to DSS, emphasizing data management, model-driven analysis, and user interface design. Students will study key DSS components such as databases, analytical models, and user interaction modules, and learn how decision support systems are implemented in real-world scenarios. Topics include data warehousing, business intelligence, knowledge-based systems, and the integration of artificial intelligence in enhancing decision-making processes. Practical sessions and case studies provide hands-on experience in building and evaluating decision support solutions to address complex organizational challenges.
Recommended Textbook
MIS7 7th Edition by Hossein Bidgoli
Available Study Resources on Quizplus
14 Chapters
1124 Verified Questions
1124 Flashcards
Source URL: https://quizplus.com/study-set/1268 Page 2

Chapter 1: Information Systems: an Overview
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/25020
Sample Questions
Q1) In the context of using information technologies for a competitive advantage, which of the following statements is true of a bottom-line strategy?
A) It focuses on improving efficiency by reducing overall costs.
B) It focuses on generating new revenue by offering new products and services.
C) It focuses on enhancing rivalry among existing competitors.
D) It focuses on helping different market segments achieve a cost advantage.
Answer: A
Q2) _____ is skill in using productivity software, such as word processors, spreadsheets, database management systems, and presentation software.
A) Network literacy
B) Business literacy
C) Information literacy
D) Computer literacy
Answer: D
Q3) Rivalry among existing competitors is high when many competitors occupy the same marketplace position.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 3

Chapter 2: Computers: the Machines Behind Computing
Available Study Resources on Quizplus for this Chatper
79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/25021
Sample Questions
Q1) In the context of storage measurements, a _____ is the size of a character.
A) nibble
B) decibel
C) byte
D) node
Answer: C
Q2) ENIAC is an example of a first-generation computer.
A)True
B)False
Answer: True
Q3) The hardware component of a computer system consists of programs written in computer languages.
A)True
B)False
Answer: False
Q4) Inkjet printers produce characters by projecting onto paper electrically charged droplets of ink that create an image.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Database Systems, Data Warehouses, and Data
Marts
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/25022
Sample Questions
Q1) In a data warehouse, _____ is the process of collecting data from a variety of sources and converting it into a format that can be used in transformation processing.
A) extraction
B) transformation
C) optimization
D) aggregation
Answer: A
Q2) When using query by example (QBE) in the data manipulation component of a database management system (DBMS), the _____ is used when all the conditions in the QBE form must be met.
A) NOT operator
B) AND operator
C) OR operator
D) NOR operator
Answer: B
Q3) Static Web sites are useful for e-commerce sites that need frequent updates.
A)True
B)False
Answer: False

Page 5
To view all questions and flashcards with answers, click on the resource link above.

Chapter 4: Personal, Legal, Ethical, and Organizational
Issues of Information Systems
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/25023
Sample Questions
Q1) Identify a program used by parents to prevent their children's access to certain Web sites.
A) Hideman
B) Betternet
C) CyberSitter
D) ZenMate
Q2) Green computing helps an organization save on energy costs.
A)True
B)False
Q3) In the context of Web and network privacy, _____ refers to issues involving both the user's and the organization's responsibilities and liabilities.
A) phishing
B) nonrepudiation
C) spoofing
D) accountability
Q4) In the context of information privacy, which of the following is true of spam?
A) It is solicited e-mail sent for business purposes.
B) It can only be send to a small number of people.
C) It is sent in bulk using automated mailing software.
D) It can only be used to provide access to legitimate e-mails.
To view all questions and flashcards with answers, click on the resource link above. Page 6

Chapter 5: Protecting Information Resources
Available Study Resources on Quizplus for this Chatper
84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/25024
Sample Questions
Q1) Data sent through a virtual private network (VPN) can be encrypted using the
A) User Datagram Protocol
B) Transmission Control Protocol
C) Internet Control Message Protocol
D) Layer Two Tunneling Protocol
Q2) Which of the following statements best describes spyware?
A) It is software that secretly gathers information about users while they browse the Web.
B) It is an attack that floods a server with service requests to prevent legitimate users' access to the system.
C) It is encryption security that manages transmission security on the Internet.
D) It is a programming routine built into a system by its designer to bypass system security and sneak back into the system later to access programs or files.
Q3) A _____ is a type of an intentional computer and network threat.
A) latch
B) proxy server
C) backdoor
D) corner bolt
To view all questions and flashcards with answers, click on the resource link above.
Page 7

Chapter 6: Data Communication: Delivering Information
Anywhere and Anytime
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/25025
Sample Questions
Q1) A__________works well for companies that are geographically dispersed.
A) ring topology
B) star topology
C) mesh topology
D) hierarchical topology
E) Select
Q2) In__________, one node is in charge of selecting the path for all packets.
A) centralized routing
B) decentralized routing
C) distributed routing
D) clashed routing
E) Select
Q3) The _____ of the Open Systems Interconnection (OSI) model formats message packets.
A) Session layer
B) Application layer
C) Presentation layer
D) Network layer
To view all questions and flashcards with answers, click on the resource link above. Page 8

Chapter 7: The Internet, Intranets, and Extranets
Available Study Resources on Quizplus for this Chatper
77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/25026
Sample Questions
Q1) Combinations of spaces and special characters can be used in domain names of uniform resource locators (URLs).
A)True
B)False
Q2) The _____ denotes the type of organization or country the address of a document or site on the Internet specifies.
A) top-level domain
B) network interface card
C) Post Office Protocol
D) User Datagram Protocol
Q3) Client-based e-mail enables a user to access his or her e-mail account from any computer.
A)True
B)False
Q4) With Voice over Internet Protocol (VoIP), _____.
A) voicemails cannot be received on the computer
B) call quality is significantly better than that of regular phone lines
C) users cannot screen callers if the caller has caller ID blocked
D) users can have calls forwarded from anywhere in the world
To view all questions and flashcards with answers, click on the resource link above. Page 9

Chapter 8: E-Commerce
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/25027
Sample Questions
Q1) The use of e-wallets is restricted to nonportable devices.
A)True
B)False
Q2) Service and support are more important in e-commerce than in traditional commerce because e-commerce companies _____.
A) do not have a physical location to help maintain current customers
B) focus only on attracting new customers
C) do not continue business with unsatisfied customers
D) rarely cut out the middleman in the link between suppliers and consumers
Q3) A(n) _____ is the electronic exchange of money or scrip.
A) electronic payment
B) electronic exchange
C) electronic cash transfer
D) electronic assortment
Q4) In the context of Web marketing, the term _____ refers to one user viewing one ad.
A) ad blocker
B) ad exchange
C) ad impression
D) ad connect
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Global Information Systems
Available Study Resources on Quizplus for this Chatper
83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/25028
Sample Questions
Q1) __________, which are products or services that have been standardized for all markets, are becoming increasingly important in international marketing efforts.
A) Global products
B) Domestic products
C) Local products
D) Regional products
E) Select
Q2) Considering the entire organization's operational efficiency is critical in coordinating international business activities, so global companies need to change their _____ strategies in an effort to respond to the global market.
A) production and marketing
B) sales and distribution
C) service management
D) local business
Q3) With the popularity of the Internet, the use of value-added networks has increased.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.

11

Chapter 10: Building Successful Information Systems
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/25029
Sample Questions
Q1) A(n)__________lists the completion time of a project on the x-axis and all the activities on the y-axis, which allows the systems analyst to monitor the progress of the project and detect any delay in the daily operation of the project.
A) work breakdown structure
B) event chain diagram
C) Gantt chart
D) risk register
E) Select
Q2) The systems development life cycle (SDLC) is also known as the _____.
A) ad hoc cycle
B) self-sourcing model
C) agile cycle
D) waterfall model
Q3) In the design phase of the systems development life cycle (SDLC), the _____ is an overview of the system and does not include hardware or software choices.
A) virtual design
B) physical design
C) conceptual design
D) logical design
To view all questions and flashcards with answers, click on the resource link above.
Page 12

Chapter 11: Enterprise Systems
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/25030
Sample Questions
Q1) _____ is a search for specific information or patterns using input from multiple business partners and data sources.
A) Sales configuring
B) Cross merchandising
C) Collaborative filtering
D) Order revival
Q2) A key decision in supply chain management (SCM) related to manufacturing is pricing.
A)True
B)False
Q3) Which of the following is an example of a third-party exchange?
A) Twitter.com
B) WordPress.com
C) Expedia.com
D) Farms.com
Q4) A grocery store offering loyalty cards with discounts to its customers is an example of how transaction data can be used in a customer relationship management (CRM) system.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13

Chapter 12: Management Support Systems
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/25031
Sample Questions
Q1) In _____, a geographic information system (GIS) is used to make the best use of personnel and equipment while dealing with a tight budget and maintaining crime statistics.
A) government
B) logistics
C) marketing operations
D) real estate businesses
Q2) In a decision support system (DSS), decisions about the type of file structure to be used are taken by the _____.
A) technical designer
B) managerial designer
C) model designer
D) database designer
Q3) Groupware is intended mainly for _____.
A) promotion
B) decision support
C) teamwork
D) committee session
To view all questions and flashcards with answers, click on the resource link above. Page 14

Chapter 13: Intelligent Information Systems
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/167239
Sample Questions
Q1) _____ usually track and report on computer equipment and network systems to predict when a system crash or failure might occur.
A) Routing agents
B) Monitoring and surveillance agents
C) Data-mining and data-warehousing agents
D) Personal agents
Q2) A natural-language processing (NLP) system provides a question-and-answer setting that is particularly useful with _____.
A) turing machines
B) simulations
C) databases
D) virtual terminals
Q3) Decision makers use the "what-is" analysis to monitor the effect of a change in one or more variables.
A)True
B)False
Q4) Intelligent agents are used for virtual catalogs.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Emerging Trends, Technologies, and Applications
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/25033
Sample Questions
Q1) Symbic Technologies offers cloud computing services to several data centers around the world. It provides servers, networking elements, and storage. Symbic Technologies owns the equipment and is in charge of housing, functioning, and maintaining it. In the context of cloud computing services, it is evident that Symbic Technologies provides _____.
A) infrastructure as a service
B) platform as a service
C) software as a service
D) backend as a service
Q2) In the context of cloud computing, _____ automates the configuration, deployment, and ongoing management of applications in the cloud.
A) infrastructure as a service
B) software as a service
C) backend as a service
D) platform as a service
Q3) A quick response (QR) code offers a smaller storage capacity compared to standard universal product codes (UPC) barcodes.
A)True
B)False

Page 16
To view all questions and flashcards with answers, click on the resource link above.