Cross-Cultural Management
Mock Exam
Course Introduction
Cross-Cultural Management explores the complexities of managing and working effectively in multicultural environments, both within organizations and in the global business landscape. The course examines the impact of culture on communication, leadership, motivation, teamwork, negotiation, and decision-making. Through case studies, simulations, and theoretical frameworks, students develop an understanding of cultural differences and similarities, strategies for overcoming cultural barriers, and approaches to fostering inclusive and effective intercultural collaboration. The course also addresses ethical considerations, adaptation to global markets, and the development of cultural intelligence as a key managerial competency.
Recommended Textbook
International Business The Challenges of Globalization 7th Global Edition by John Wild
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16 Chapters
1669 Verified Questions
1669 Flashcards
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Chapter 1: Globalization
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/41907
Sample Questions
Q1) Any commercial transaction that crosses the borders of two or more nations is known as ________.
A)domestic marketing
B)market segmentation
C)international business
D)global manufacturing
Answer: C
Q2) International business is any commercial transaction that crosses the borders of two or more nations.
A)True
B)False
Answer: True
Q3) Small companies selling traditional products benefit from ________.
A)the barriers to trade that restrict their products from crossing domestic boundaries
B)increased investment by foreign competitors in domestic markets
C)government policies that seek to regulate the flow of capital across national borders
D)technology that lowers the costs and difficulties of global communication
Answer: D
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Chapter 2: Cross-Cultural Business
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) When selecting employees to help her establish their chain in China,she decides not to transfer Craig,as he believes that the people of China are less competent and skilled than the people of his country.What trait does Craig display?
A)individualism
B)imperialism
C)ethnocentricism
D)collectivism
Answer: C
Q2) When going global with an Internet presence,it is highly beneficial for a business to localize its Web site.
A)True
B)False
Answer: True
Q3) Cultures that score low on uncertainty avoidance tend to be less open to change and new ideas.
A)True
B)False
Answer: False
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Chapter 3: Politics, Law, and Business Ethics
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/41909
Sample Questions
Q1) A ________ is a political system in which a country's religious leaders serve as its political leaders.
A)democracy
B)theocracy
C)plutocracy
D)septocracy
Answer: B
Q2) Susan is worried that San Tarino's demand that she must use locally available raw material and employ local workers might interfere with the quality and efficiency of her business.San Tarino,on the other hand,views this as a way to foster local business activity and lessen regional unemployment.What are these laws called?
A)local content requirements
B)antitrust laws
C)nationalization laws
D)internalization policies
Answer: A
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Page 5
Chapter 4: Economics and Emerging Markets
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Volunteer work and unpaid household work are included in GNP.
A)True
B)False
Q2) Guanxi,in the Chinese business context,means ________.
A)bribing government officials
B)manufacturing inexpensive products
C)personal relationships
D)preference for communism
Q3) Which of the following statements is true of national production?
A)Marketers use GDP or GNP figures to determine whether a country's population is wealthy enough to purchase its products.
B)Per capita numbers provide a detailed picture of development of the entire country.
C)Gross product figures accurately indicate whether a nation's economy is growing or shrinking.
D)Volunteer work and unpaid household work are considered in GDP and GNP.
Q4) Why are many mixed economies converting to market-based systems? How does the role of government change when a mixed economy transitions to a market economy?
Q5) What is privatization? What role does it play in economic transition?
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Chapter 5: International Trade
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/41911
Sample Questions
Q1) According to Adam Smith,international trade should be restricted by tariffs and quotas in order to give a country an absolute advantage.
A)True
B)False
Q2) International trade is the purchase,sale,or exchange of goods and services across national borders.
A)True
B)False
Q3) Much production in the world today closely resembles what is predicted by the ________.
A)new trade theory
B)international product life cycle
C)theory of comparative advantage
D)theory of factor proportions
Q4) Trade between most nations is presently characterized by a certain degree of isolationism.
A)True
B)False
Q5) Discuss the factor proportions theory and describe the evidence on this theory.
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Chapter 6: Business-Government Trade Relations
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) The pattern of imports and exports that occurs in the absence of trade barriers is called ________.
A)vertical integration
B)autarky
C)protectionism
D)free trade
Q2) Which of the following do products designated as dual use require before exports can take place?
A)currency controls
B)countervailing duties
C)special government approval
D)local content requirements
Q3) Unwanted cultural influence in a nation can cause governments to block imports that it believes are harmful.
A)True
B)False
Q4) What are voluntary export restraints and how are they used?
Q5) Define subsidies.What are their disadvantages? In what ways do the protection of infant industries produce similar drawbacks?
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Chapter 7: Foreign Direct Investment
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104 Verified Questions
104 Flashcards
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Sample Questions
Q1) Performance demands made by host countries to restrict incoming FDI apply exclusively to businesses in cultural industries.
A)True
B)False
Q2) Discuss why a host country might promote or restrict foreign direct investment.
Q3) Which of the following is least likely a reason for companies to seek cross-border mergers and acquisitions?
A)to get a foothold in new geographic markets
B)to raise company budgets for increased research and development activities
C)to increase a firm's global competitiveness
D)to fill the gaps in companies' product lines in a global industry
Q4) The soaring cost of developing subsequent stages of technology has led multinationals to engage in cross-border alliances and acquisitions.
A)True
B)False
Q5) Explain the concept of balance of payments and describe its two major components.
Q6) What two factors propel growth in foreign direct investment?
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Chapter 8: Regional Economic Integration
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) The common currency of the European Union is known as the ________.
A)European currency unit
B)eurodollar
C)euro
D)European unit of account
Q2) Some countries in Moonland Union are interested not just in free trade among themselves and a common trade policy against nonmembers,but also in removing all barriers to the movement of labor and capital among themselves.This type of integration is best described as a ________.
A)free trade area
B)preferential trading area
C)customs union
D)common market
Q3) In regional economic integration,industries that require mostly unskilled labor tend to shift production to low-wage nations within a trading bloc.
A)True
B)False
Q4) Explain the concepts of trade creation and trade diversion.Who are the winners and losers in each scenario?
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Chapter 9: International Financial Markets
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) If ABC Software simultaneously purchases and sells foreign exchange for two different dates,the company is said to be involved in ________.
A)increasing its foreign exchange rate risk
B)conducting a currency swap
C)entering an arbitrage situation
D)buying and selling at the spot rate
Q2) With the help of microfinance,low-income entrepreneurs can borrow money at competitive rates without having to put anything up as collateral.
A)True
B)False
Q3) An expanded money supply ________.
A)reduces the cost of borrowing
B)increases interest rates
C)makes it difficult for financial institutions to lend money
D)diminishes entrepreneurial initiatives in a country
Q4) Identify and explain the types of currency instruments used in the forward market.
Q5) Briefly describe any two of the three main components of the international capital market.
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Chapter 10: International Money System
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) The primary disadvantage of the gold standard was that it increased exchange-rate risk.
A)True
B)False
Q2) The exchange rate at the beginning of a year between the Indian Rupee (R)and the U.S.dollar is R43.125/$.The annual inflation rates in India and in the United States are 19 percent and 3 percent respectively.What would be the new exchange rate at the end of the year?
A)R49.8224/$
B)R37.327/$
C)R0.0267/$
D)$37.327/R
Q3) Compare and contrast the two main techniques for forecasting exchange rates.
Q4) The European monetary system is still in practice today.
A)True
B)False
Q5) Why do managers prefer that movements in exchange rates be predictable? How does the Big Mac index help determine whether a currency is overvalued or undervalued,and what are its drawbacks?
Page 12
Q6) Explain how exchange rates adjust to inflation.
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Chapter 11: International Strategy and Organization
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) A global matrix structure is an organizational structure that divides worldwide operations according to a company's product areas.
A)True
B)False
Q2) Adapting products and their marketing strategies in each of the national markets of a company to suit local preferences is called a ________ strategy.
A)multinational
B)blue ocean
C)global
D)retrenchment
Q3) The purpose of a combination strategy is to mix growth,retrenchment,and stability strategies across a corporation's business units.
A)True
B)False
Q4) Differentiate between a multinational and a global strategy.Identify the main benefits and the main drawbacks of each.
Q5) When should managers consider decentralized decision making? What benefits might emerge?
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Chapter 12: Analyzing International Opportunities
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) Which of the following steps of the market screening process examines the effects of country image on market-entry decisions?
A)identification of basic appeal of a market
B)measurement of market or site potential
C)assessment of the national business environment
D)selection of the market or site
Q2) Which of the following steps of the market screening process involves examining the cost of transporting goods?
A)identification of basic appeal of a market
B)assessment of the national business environment
C)measurement of market or site potential
D)selection of the market or site
Q3) An unstructured but in-depth interview of a small group of individuals by a moderator to learn the group's attitudes about a company or its products is called a
A)focus group
B)literature review
C)consumer panel
D)brainstorming session
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Page 14
Chapter 13: Selecting and Managing Entry Modes
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) ________ is a countertrade whereby one company sells to another its obligation to make a purchase in a given country.
A)Franchising
B)Joint venture
C)Switch trading
D)Barter
Q2) Which of the following allows a country to earn back some of the currency it pays out for imports?
A)switch trading
B)counterpurchase
C)buyback
D)barter
Q3) Franchising is primarily used in the manufacturing industries.
A)True
B)False
Q4) Describe the process of how the documentary collection procedure works using an example.
Q5) Why would an exporter use a sales representative or a distributor? Why would the exporter be reluctant to offer an open account payment method?
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Chapter 14: Developing and Marketing Products
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Explain the primary concerns of managers when establishing distribution policies.
Q2) Antidumping tariffs punish producers in the offending nation by increasing the price of their products to a fairer level.
A)True
B)False
Q3) Which of the following would be most appropriate for its products sold through grocery stores?
A)horizontal integration
B)vertical integration
C)push strategy
D)pull strategy
Q4) A pull strategy is most appropriate when buyers display a great deal of brand loyalty toward one particular brand name.
A)True
B)False
Q5) Using examples,explain the circular process of marketing communication.
Q6) How can a lack of market understanding,theft,and corruption affect distribution?
Q7) Describe any four factors that affect international product strategies.
Page 16
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Chapter 15: Managing International Operations
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) A back-to-back loan is one in which a subsidiary acquires a loan from the same bank where its parent secured the first loan.
A)True
B)False
Q2) ________ is the term used to refer to a production technique in which inventory is kept to a minimum and inputs to the production process arrive exactly when they are needed.
A)Just-in-time manufacturing
B)Lean manufacturing
C)Continuous production
D)Flow production
Q3) How is process planning affected by a company's business-level strategy? How can outsourcing lower risk for firms?
Q4) The board plans to examine Wilson's ability to produce enough bags to satisfy their customers' demands.This evaluation is known as ________.
A)capacity planning
B)process planning
C)lean production
D)product structure modeling
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Chapter 16: Hiring and Managing Employees
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Which of the following constitutes the most basic level of training to prepare managers for international assignments?
A)environmental briefings
B)language training
C)cultural assimilation
D)field experience
Q2) To speed up the process of getting government approval for local operations,companies must hire home country nationals.
A)True
B)False
Q3) Which of the following statements is true of geocentric staffing?
A)It reduces the high cost of relocating expatriate managers and their families.
B)It employs managers exclusively from the home country to look out for the company's interests.
C)It helps develop global managers who can adjust to any business environment.
D)It emphasizes on re-creating local operations in the image of home-country operations.
Q4) What factors influence the wages of nonmanagerial workers?
Q5) Briefly explain how companies compensate managers in international markets.
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