Crisis Management
Pre-Test Questions
Course Introduction
Crisis Management examines the principles, strategies, and best practices required to effectively prepare for, respond to, and recover from organizational and public crises. The course explores types of crises such as natural disasters, cybersecurity breaches, reputational damage, and pandemics, and emphasizes the importance of risk assessment, communication plans, stakeholder management, and ethical decision-making. Students learn to analyze real-world case studies, develop crisis management plans, and understand the roles leaders and teams play in mitigating negative outcomes and restoring organizational stability.
Recommended Textbook
Introduction to Emergency Management 5th Edition by George Haddow
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9 Chapters
192 Verified Questions
192 Flashcards
Source URL: https://quizplus.com/study-set/853
Page 2
Chapter 1: The Historical Context of Emergency Management
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/16995
Sample Questions
Q1) Local and state civil defense directors were the first recognized face of emergency management in the United States.
A)True
B)False
Answer: True
Q2) The philosophy that man can control nature,thereby eliminating the risk of floods,has resulted in numerous long-term,efficient flood management systems.
A)True
B)False
Answer: False
Q3) The constitution tasks which of the following government levels with the responsibility for managing public health and safety?
A) State
B) County
C) Local
D) Federal
Answer: A
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Page 3
Chapter 2: Natural and Technological Hazards and Risk Assessment
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22 Verified Questions
22 Flashcards
Source URL: https://quizplus.com/quiz/16996
Sample Questions
Q1) River and stream gauges can provide information used to determine the need for sandbagging or dyke construction.
A)True
B)False
Answer: True
Q2) All hurricanes begin as tropical storms.
A)True
B)False Answer: True
Q3) Which of the following can be defined as "a source of danger that may or may not lead to an emergency"?
A) Disaster
B) Hazard
C) Risk
D) Contingency
Answer: B
Q4) Earthquakes can occur at any time of the year.
A)True
B)False Answer: True
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Chapter 3: The Disciplines of Emergency Management: Mitigation
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22 Verified Questions
22 Flashcards
Source URL: https://quizplus.com/quiz/16997
Sample Questions
Q1) Which of the following is considered the most essential part of any mitigation strategy or plan?
A) An analysis of what the hazards are in a particular area
B) Accurate hazard prediction mechanisms
C) Adequate first response capabilities
D) The feasibility of multiple evacuation routes
Answer: A
Q2) Mitigation seeks to do which of the following?
A) Reduce the impact of disasters
B) Eliminate risk to people and property from hazards or their effects
C) Both a and b
D) Neither a nor b
Answer: C
Q3) During which of the following phases of the emergency management cycle is there traditionally the greatest opportunity for mitigation?
A) During the disaster recovery
B) During the disaster response
C) Before disasters occur
D) All of the above
Answer: A
5
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Chapter 4: The Disciplines of Emergency Management:
Preparedness
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22 Verified Questions
22 Flashcards
Source URL: https://quizplus.com/quiz/16998
Sample Questions
Q1) The Whole Community approach includes individuals.
A)True
B)False
Q2) The FEMA Disaster Resistant Jobs course was developed primarily to do which of the following?
A) Help small business owners perform Business Continuity Planning
B) Help small and medium-sized communities protect the economy from the effects of catastrophic events
C) To promote the disaster recovery programs implemented by the Small Business Administration
D) Teach employees emergency management skills
Q3) Which of the following is not a component of the preparedness cycle as depicted by the FEMA National Preparedness Directorate?
A) Planning
B) Organize / Equipment
C) Evaluation / Improvement
D) All of the above are included in the cycle
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Page 6
Chapter 5: The Disciplines of Emergency Management: Communications
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22 Verified Questions
22 Flashcards
Source URL: https://quizplus.com/quiz/16999
Sample Questions
Q1) A good communications strategy considers the requirements of all internal and external customers.
A)True
B)False
Q2) The goal of a media partnership is to provide accurate and timely information to the public in both disaster AND non-disaster situations.
A)True
B)False
Q3) Customers for emergency management communication tend to be homogenous.
A)True
B)False
Q4) Within the Incident Command System,one of the three top command staff reporting to the Incident Commander is the Public Information Officer.
A)True
B)False
Q5) Ushahidi was a crisis mapping website that was used extensively after the 2010 earthquake in Haiti.
A)True B)False
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Chapter 6: The Disciplines of Emergency Management: Response
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22 Verified Questions
22 Flashcards
Source URL: https://quizplus.com/quiz/17000
Sample Questions
Q1) Volunteer groups work with local and state response agencies,but are precluded from working on Presidentially Declared Disasters.
A)True
B)False
Q2) If a disaster is so large that it overwhelms the local capacity to respond,the local government can appeal to the President for a Presidential Disaster Declaration.
A)True
B)False
Q3) Response capabilities and capacities tend to be stronger in those states and territories that experience high levels of annual disaster activity.
A)True
B)False
Q4) NVOAD stands for which of the following?
A) National Veterinarians Organized Alliance for Disasters
B) National Volunteer Organizations Active in Disasters
C) Normal Variable Outland Action Division
D) National Victims Online Assistance Database
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Chapter 7: The Disciplines of Emergency Management: Recovery
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22 Verified Questions
22 Flashcards
Source URL: https://quizplus.com/quiz/17001
Sample Questions
Q1) It can be difficult to measure where response ends and recovery begins.
A)True
B)False
Q2) Decisions during recovery are predominantly driven by local government.
A)True
B)False
Q3) Some components of the Individuals and Households Program may be administered by the local government.
A)True
B)False
Q4) When can recovery begin?
A) In the initial hours after a disaster has occurred
B) In the first few days after a disaster has occurred
C) In the first few weeks after a disaster has occurred
D) Any of the above
Q5) Which of the following is generally involved in the recovery process?
A) The business community
B) The Federal, State, and Local governments
C) Community Activists
D) All of the above
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Chapter 8: International Disaster Management
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22 Verified Questions
22 Flashcards
Source URL: https://quizplus.com/quiz/17002
Sample Questions
Q1) Countries ranking lower on development indices have placed a high priority on disaster management.
A)True
B)False
Q2) According to state sovereignty,a foreign nation or organization can intercede in the domestic matters without the prior consent of the ruling government in times of disaster.
A)True
B)False
Q3) Which of the following cannot be done by the United Nations?
A) Respond to disasters
B) Resolve Conflict
C) Create international policy
D) Write laws
Q4) The process of linking relief and development is often a major deviation from the missions of both development and relief agencies.
A)True
B)False
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Chapter 9: Emergency Management and the Terrorist
Threat
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22 Verified Questions
22 Flashcards
Source URL: https://quizplus.com/quiz/17003
Sample Questions
Q1) The Homeland Security Advisory System replaced the National Terrorism Advisory System.
A)True
B)False
Q2) The bombing of the USS Cole was not necessarily an act of terrorism.
A)True
B)False
Q3) The creation of the Department of Homeland Security follows the same logic that first established FEMA in 1979.
A)True
B)False
Q4) Emergency management is a discipline that is based on which of the following?
A) Capabilities
B) Risk
C) Funding
D) Terrorism
Q5) The US Coast Guard was moved into DHS intact.
A)True
B)False
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