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Creative Problem Solving is a dynamic course that explores innovative approaches to identifying and addressing challenges across various disciplines. Through an engaging blend of theory and practical exercises, students learn to harness divergent and convergent thinking, utilize structured methodologies like brainstorming and mind mapping, and apply creativity-enhancing tools to real-world scenarios. By building skills in critical analysis, collaboration, and iterative solution development, this course empowers students to tackle complex problems, generate original ideas, and implement effective solutions in academic, professional, and personal contexts.
Recommended Textbook
Creative Approaches to Problem Solving 3rd Edition by Scott G. Isaksen
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11 Chapters
130 Verified Questions
130 Flashcards
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Q1) Which choice presents Besemer's three categories of creative products ?
A)Novelty, Style, and Resolution,
B)Analysis, Synthesis, and Evaluation,
C)Style, Usefulness, and Acceptance.
D)Organic, Manufactured, and Abstract, Answer: A
Q2) What are the four stages in Wallas' model of the creative process?
A)Preparing, generating, focusing, and action.
B)Thinking, Feeling, Doing, and Improving.
C)Preparation, Illumination, Verification, and Implementation.
D)Preparation, Incubation, Illumination, and Verification.
Answer: D
Q3) The "4 Ps" of a systemic approach to creativity are:
A)Principle, Praise, Products, Profit.
B)Person, Process, Product, Principle,
C)Person, Process, Product, Press,
D)Preparation, Playfulness, Pattern, Prize, Answer: C
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Sample Questions
Q1) Which is a guideline for generating in CPS?
A)Be serious about your thinking.
B)Don't be afraid to act foolish.
C)Seek new connections or combinations.
D)Make every third idea a very silly one.
Answer: C
Q2) CPS can best be described as:
A)The same as the scientific method.
B)Rules to follow carefully in the correct order.
C)A structured framework to help you manage change and solve problems.
D)The six most important steps to help you become a creative person.
Answer: C
Q3) Which choice best describes the important factors on which effective problem solving depends?
A)Using both critical and creative thinking in harmony.
B)Using creative thinking to generate ideas.
C)Using critical thinking to find the right answer.
D)Using your intelligence and being lucky.
Answer: A
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Sample Questions
Q1) The main purpose of Constructing Opportunities is:
A)Generating many ideas for solving a problem.
B)Developing a specific question to use in thinking of ideas.
C)Considering many facts and questions about your problem.
D)Identifying a clear understanding of the challenge.
Answer: D
Q2) What is the relationship between Exploring Data and Framing Problems?
A)Exploring Data lays a foundation for other work.
B)Exploring Data clarifies the focus so Framing Problems isn't necessary.
C)Exploring Data is related to defining tasks, but not to Framing Problems.
D)Exploring Data is only used after you have stated a specific problem.
Answer: A
Q3) Which of these is important to remember in developing a good problem statement?
A)Contains criteria to limit ideas that would not be appropriate.
B)Worded so it invites many ideas.
C)Always begins, "What's the best way to...."
D)Never uses broad, general verbs.
Answer: B
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Sample Questions
Q1) When Generating Ideas, effective problem solvers are those who:
A)Think of and state at least 100 ideas.
B)Find the really good ideas by discussing each one as it is given.
C)Let ideas flow naturally and make new connections.
D)Focus on a few good ideas, not lots of ordinary ones.
Q2) When using the Targeting model for generating options, choosing tools depends on:
A)The resource-group's desire to have fun.
B)The faciltator's personal style preferences.
C)The needs of the client and the task under consideration.
D)The client's preferred tool.
Q3) Which of the following statements is true:
A)using Generating Tools means that there's no need for critical thinking.
B)it is important to defer judgment, seek quantity, accept all ideas, and look for combinations when using Generating Tools.
C)Generating Tools are the most important parts of CPS.
D)it is not appropriate to use more than one Generating Tool when working on a task or problem.
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Q1) Which choice is true about Building Acceptance?
A)In the last stage, there's no need to generate.
B)If time is limited, it's dropped so there will be more time to brainstorm for ideas.
C)If you have one really good solution, it's not necessary to use this step.
D)It helps you plan your actions very carefully to get the best chance of success.
Q2) You should start Developing Solutions by:
A)Judging the ideas quickly to get rid of the worst ones.
B)Using a grid to evaluate the ideas.
C)Identifying a strategy for analyzing, refining, or choosing options.
D)Deciding on the most important criteria.
Q3) When Preparing for Action, it is most appropriate to identify sources of assistance and resistance during which stage:
A)Framing Problems.
B)Developing Solutions.
C)Generating Criteria.
D)Building Acceptance.
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Q1) When does effective planning of your approach to CPS take place?
A)Prior to starting to work on the task and throughout the working time.
B)Prior to the first CPS working session.
C)Only if things aren't going well and you need to change your process.
D)At the end of each component or stage if it is necessary.
Q2) Which element of the Planning Your Approach component involves deciding how to choose and apply CPS components, stages, and tools appropriately?
A)Context Assessment.
B)Designing Process.
C)Appraising Tasks.
D)Process Skills Evaluation.
Q3) The four elements of Appraising Tasks are:
A)People, places, time, cost.
B)Resources, space, materials, deadlines.
C)People, content, context, method.
D)Process, content, style, methods.
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Sample Questions
Q1) Individuals who gain or build energy through early social interaction prefer which Manner of Processing style?
A)Socializing.
B)Internal.
C)External.
D)Person-Oriented.
Q2) Explorers differ from Developers when defining creative products in that:
A)Explorers use vague, general standards, while Developers are very specific.
B)Explorers use different criteria for every task, but Developers use the same criteria for all tasks.
C)Developers aren't really concerned with creativity in their products.
D)Developers emphasize usefulness more than novelty, and Explorers place more emphasis on novelty.
Q3) The terms "Person" and "Task" are associated in what way with problem-solving style:
A)The principal styles in the Orientation to Change dimension.
B)The principal styles that differentiate higher from less creative people.
C)The principal styles in the Manner of Processing dimension.
D)The principal styles in the Ways of Deciding dimension.
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Q1) Which statement is true about organizational culture and climate?
A)Climate involves the feelings and attitudes of people in local offices, and culture describes the country in which an organization's headquarters are located.
B)Culture involves organizational values, and climate describes what an organization's members experience.
C)Both organizational climate and culture are very difficult to change.
D)Culture changes more easily and quickly than climate in today's conditions.
Q2) Which are important aspects in assessing ability to move forward:
A)Detailed measurable performance outcomes, effective press releases.
B)Protection from "leaks" that may jeopardize your plan.
C)Time, space or facilities, equipment or material, budget, specific goals.
D)Group members who are opposed to the plan but proceed reluctantly.
Q3) Factors that affect organizational climate:
A)Include all levels (individual, team, organizational) and many structural, psychological, and social variables.
B)Are primarily sociological or macro-organizational in nature.
C)Are primarily personal and psychological in nature.
D)Are primarily matters of teamwork and collaborative skills.
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Q1) Overemphasis on Process in the CPS system can lead to:
A)Initial enthusiasm followed by less of interest from lack of progress.
B)Sustained positive relationships and motivation for task completion.
C)Increased appreciation for the importance and value of process.
D)Preventing the group from focusing too much on minor details.
Q2) After considering the Content dimension of Appraising Tasks, your decision might involve which of these choices:
A)Assign the task to a work group with the necessary Content expertise.
B)Hire a consultant to apply the method of his or her preference.
C)Apply CPS, Modify the Task; Adjust Your Expectations; or Use a Different Method.
D)Apply all the CPS stages in sequence to ensure that you don't miss any important steps in the process.
Q3) Overemphasis on Content rather than Process in the CPS system can lead to:
A)Greater buy-in by people to the idea of using CPS.
B)Discouraging risk-taking, buy-in, and attention to quality questions.
C)Deeper understanding of the most important background information.
D)Less need to deal explicitly with relationships among group members.
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Q1) When considering CPS as a Method for any task, the optimum application range for "need for novelty" and for "openness of the task" is:
A)Low to moderate.
B)Moderate.
C)High.
D)Moderate to high.
Q2) Being deliberate and explicit in choosing a change Method has which benefit:
A)Helps you to avoid using the wrong approach or placing too much emphasis on process rather than content.
B)Supports intentional, purposeful decision making that balances content and process.
C)Ensures value consistency among people you select to work on the task.
D)Supports both qualitative and quantitative analysis methods.
Q3) When considering CPS as a Method for any task, the optimum application range for "level of complexity" and for "amount of ambiguity" is:
A)From the lower range of Moderate through High.
B)From Low through the upper range of Moderate.
C)Only for tasks that are High on these dimensions.
D)From the upper range of Moderate through High.
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Sample Questions
Q1) Decisions during screening, selecting and sorting ideas are generally the responsibility of the:
A)Resource group.
B)Facilitator.
C)Process Buddy.
D)Client.
E)A volunteer who visits the group.
Q2) Which option arranges possible CPS applications from those likely to be shortest in duration to those likely to be longest in duration?
A)Project, Session, Initiative.
B)Initiative, Session, Project.
C)Session, Project, Initiative.
D)Brainstorm, Evaluation, Action Plan.
Q3) The major role of the resource group when Exploring Data is:
A)Sit quietly and listen to the data presented by the client.
B)Tell the client which data are really important.
C)Understand the situation and help the client look at the task in many ways.
D)To bring their own related data into the task.
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