Counseling Skills for Human Services Test Bank
Course Introduction
This course explores the foundational counseling skills essential for professionals in human services settings. Focusing on effective communication, active listening, empathy, and ethical practice, students will learn core techniques such as interviewing, reflective responses, and solution-focused strategies. The curriculum emphasizes culturally responsive approaches, the development of professional boundaries, and the application of counseling theories in real-life scenarios. Through interactive exercises, role-plays, and case studies, students will build confidence and competence to support diverse client populations and facilitate positive change within their communities.
Recommended Textbook
Becoming a Helper 6th Edition by Marianne Schneider Corey
Available Study Resources on Quizplus
13 Chapters
523 Verified Questions
523 Flashcards
Source URL: https://quizplus.com/study-set/2841
Page 2
Chapter 1: Are the Helping Professions for You
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/56679
Sample Questions
Q1) Helpers who have personal needs operating as a motivation for choosing the helping professions will most likely be ineffective in reaching clients.
A)True
B)False
Answer: False
Q2) One of the typical motivations for individuals wanting to become helpers is the need for self-help.
A)True
B)False
Answer: True
Q3) Rehabilitation counseling is a holistic and integrated program of _____interventions.
A)medical
B)physical
C)psychosocial
D)vocational
E)all of the above
Answer: E
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3
Chapter 2: Knowing Your Values
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/56674
Sample Questions
Q1) The Association for Lesbian,Gay,Bisexual and Transgender Issues in Counseling (ALGBTIC) has developed a set of specific competencies.The main purpose of these competencies is
A)to help trainees examine their personal biases and values regarding lesbian,gay,bisexual,and transgender individuals.
B)to persuade trainees to abandon their religious beliefs since most religions frown upon homosexuality.
C)To empower LGBT clients to become competent advocates for LGBT issues.
D)To train clinicians who identify themselves as LGBT to counsel heterosexual clients.
Answer: A
Q2) No one is exempt from the influence of negative societal stereotyping,prejudice,and even hatefulness toward LGB people.
A)True
B)False
Answer: True
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4
Chapter 3: Helper Know Thyself
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/56673
Sample Questions
Q1) Being an integrated person
A)is an ideal to strive for that is almost never achieved.
B)means that you recognize the many and varied aspects of your being and accept both positive and negative sides.
C)was a goal that many people tried to achieve in the 1970's,but is no longer considered realistiC.
D)is a concept that is only applicable to those who embrace integrative theories of counseling.
E)none of the abovE.
Answer: B
Q2) Identifying and resolving unfinished business related to your family of origin is essential if you hope to establish relationships that do not repeat negative patterns of interaction.
A)True
B)False
Answer: True
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Chapter 4: Common Concerns of Beginning Helpers
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/56672
Sample Questions
Q1) Self-knowledge is the helper's most basic tool in dealing effectively with transference and countertransference.
A)True
B)False
Q2) Clients who make demands on helpers and who are unable to recognize boundaries often exhibit transference reactions.
A)True B)False
Q3) If you had a client who appeared to work very hard at getting you to push him or her away,what would be the most therapeutic way of dealing with this situation?
A)Explore with the client how this behavior could be serving him or her.
B)Let the client know that you are aware of his or her games and that you refuse to be manipulated.
C)Tell your client that if this pattern continues,you'll certainly discontinue seeing him or her.
D)Refer the client to another helper.
E)Blame yourself for being deserving of this kind of treatment.
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6
Chapter 5: The Helping Process
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/56671
Sample Questions
Q1) Assessment consists of evaluating the relevant factors in a client's life to identify themes for further exploration in the counseling process.
A)True
B)False
Q2) Living in an encapsulated environment and seeing only what confirms your existing belief system is known as
A)selection bias.
B)confirmatory bias.
C)encapsulation bias.
D)hallucinatory bias.
Q3) Your orientation to the helping process is most largely a function of A)your client population.
B)your beliefs about human nature and how people change.
C)the agency's policies where you are employed.
D)the resistances your clients manifest.
Q4) Helpers should encourage clients to develop plans that they can carry out mainly with the support of others.
A)True
B)False
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Chapter 6: Theory Applied to Practice
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/56670
Sample Questions
Q1) The person-centered approach pays most attention to
A)interpretation.
B)diagnosis.
C)directive techniques.
D)active listening.
E)questioning and probing for information.
Q2) All of the following are concepts associated with Adlerian therapy except for which of the following?
A)Consciousness is the center of personality
B)Social interest is the heart of therapy
C)People are viewed as being creative,active,and decisional
D)Inferiority feelings are the wellspring of creativity
E)The WDEP model generates techniques for this theory
Q3) Existential therapists are not bound by any prescribed procedures and can use techniques from other schools.
A)True
B)False
Q4) The WDEP model is part of solution-focused brief therapy.
A)True
B)False
Page 8
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Chapter 7: Understanding Diversity
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/56669
Sample Questions
Q1) Which of the following statements is not true regarding disability-affirmative therapy?
A)It is designed to help counselors incorporate disability knowledge and culture into the treatment.
B)It often results in overinflating the role of disability in the client's case.
C)Using this approach,the case formulation is developed in such a manner that it does not underestimate the role of disability.
D)none of the above.
Q2) In a sense,all helping relationships are multicultural.
A)True
B)False
Q3) The culturally encapsulated counselor defines reality according to one set of cultural assumptions.
A)True
B)False
Q4) It is essential that helpers understand their assumptions about family values if they hope to effectively work with culturally diverse families.
A)True
B)False
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Chapter 8: Ethical Legal Issues Facing Helpers
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/56668
Sample Questions
Q1) Following the minimal legal requirements is sufficient to demonstrate that one is practicing good risk management.
A)True
B)False
Q2) Regarding following ethics codes,which is false?
A)Ethics codes are partially designed to protect practitioners in cases of malpractice.
B)Compliance with or violation of ethics codes of conduct may be admissible as evidence in some legal proceedings.
C)In a lawsuit,a helper's conduct would probably be judged in comparison with that of other professionals with similar qualifications and duties.
D)If one follows the ethics codes,there is never a case of a conflict between ethical and legal duties.
Q3) State laws spell out special circumstances under which confidentiality must be compromised.
A)True
B)False
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Chapter 9: Managing Boundary Issues
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/56667
Sample Questions
Q1) A case could be made that bartering is below the minimum standard of practice.
A)True
B)False
Q2) A study showed that when deciding whether or not to accept gifts from clients,psychologists were more likely to accept gifts that were
A)inexpensive,culturally appropriate,and given as a sign of appreciation at the end of treatment.
B)inexpensive,but sentimental in value.
C)offered any time during the course of treatment as a token of gratitude as long as they were relatively inexpensive..
D)expensive and tasteful.
E)none of the above since they overwhelming agreed that accepting gifts of any value is unprofessional.
Q3) A boundary crossing is a departure from standard practice that could potentially benefit clients.
A)True
B)False
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Chapter 10: Getting the Most From Your Fieldwork
Supervision
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/56678
Sample Questions
Q1) The Coreys expect their supervisees to discover their own words and find their own voice as clinicians.
A)True
B)False
Q2) As part of the self-study conducted by California State University,Fullerton,the participating community agencies anticipated which of the following trends in the future for the human services field?
A)Expansion in services for the upcoming senior population explosion
B)More community outreach to assist multiethnic communities with access to health care services
C)Family preservation and preventive programs
D)All of the above
E)Both a and b
Q3) As a way to keep current,it is essential to discover ways of extending one's education beyond graduation.
A)True B)False
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Page 12
Chapter 11: Stress,Burnout and Self-Care
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45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/56677
Sample Questions
Q1) Which of the following actions could an agency take to help its staff members stave off burnout?
A)Provide child care at the job site
B)Create support groups
C)Offer counseling for staff members
D)All of the above
Q2) The final element of the A-B-C Theory is D,which stands for disputing.
A)True
B)False
Q3) There has been a great deal of friction among staff members at a local community mental health agency due to policies and procedures that are widely regarded as unfair.At weekly staff meetings,an inordinate amount of time is spent discussing superficial matters,yet no time is allotted to discuss the staff's real concerns.This is referred to as
A)a wise management strategy
B)the A-B-C Theory of agency management
C)a hidden agenda
D)the tip of the iceberg effect
E)both a and b
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Page 13
Chapter 12: Working With Groups
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/56676
Sample Questions
Q1) Which of the following statements about structured groups is not true?
A)Structured groups are sometimes referred to as psychoeducational groups.
B)Structured groups are designed to deal with an information deficit in a certain area.
C)A structured group might focus on managing relationships and ending relationships.
D)Structured groups and counseling groups are synonymous terms.
E)None of the abovE.
Q2) In general,studies give evidence that group therapy is far less effective than individual therapy in bringing about change.
A)True
B)False
Q3) Which of the following is not considered a group leadership skill?
A)Helping members create trust
B)Linking members' work
C)Slowing down the pace of disclosure and risk taking
D)Preparing members for closure
E)None of the above
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14
Chapter 13: Working in the Community
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/56675
Sample Questions
Q1) Having a strong infrastructure of community programs in place
A)may be preferable for populations who might not feel comfortable seeking the services of a professional therapist
B)may actually backfire,since it could discourage some individuals from seeking the help of a therapist when they are in dire need of professional help.
C)is not cost effective.
D)b and c.
Q2) Becoming a culturally competent helper requires being open to
A)indigenous health and healing practices.
B)psychodynamic explanations for clients' irrational behavior.
C)higher malpractice insurance premiums.
D)working longer hours in one's office and doing more paperwork.
Q3) Mental health services can no longer be tailor-made for the upper-middle class.
A)True
B)False
Q4) Client advocacy is an example of a direct community service.
A)True
B)False
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