Counseling Psychology Study Guide Questions
Course Introduction
Counseling Psychology is a field within psychology focused on facilitating personal and interpersonal functioning across the lifespan. This course explores the major theories, techniques, and research methods used in counseling settings, emphasizing the development of essential skills such as empathy, active listening, and ethical decision-making. Students will examine diverse issues including mental health, wellness, career development, multiculturalism, and crisis intervention, while gaining practical insights into assessment, intervention strategies, and the psychologist-client relationship. Through case studies and experiential activities, the course prepares students for roles in a variety of counseling environments, fostering a commitment to promoting psychological well-being and social justice.
Recommended Textbook
Interpersonal Conflict 10th Edition by Joyce L. Hocker
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10 Chapters
218 Verified Questions
218 Flashcards
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Chapter 1: The Nature of Conflict
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21 Verified Questions
21 Flashcards
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Sample Questions
Q1) Adam was taking a public speaking class and was angry with his instructor.All of his friends were getting good grades except him,but they all told him that he made the best presentations.The instructor's evaluations of his presentations all stated that his presentations were amusing.Adam asked his instructor why all his classmates,most of whom happen to be females,were getting better grades than he was.Adam thought he was learning to be a better speaker and that the instructor was biased toward females,being one herself.However,Adam did not realize that there were other males as well in the class who were getting good grades.This conflict escalated because of:
A)incompatible goals.
B)scarce resources.
C)the perception of interference.
D)an expressed struggle.
E)None of the answers is correct.
Answer: C
Q2) According to the text,disagreements are same as conflicts.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Perspectives on Conflict
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15 Verified Questions
15 Flashcards
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Sample Questions
Q1) Which of the following statements is true about research regarding gender differences in conflict?
A)Adolescent girls tend to be more aggressive than adolescent boys.
B)Men and women generally handle conflict in similar ways.
C)Women tend to take more control of conversations than men to lead it in the direction they want.
D)Women are more likely to avoid conflict than men.
E)Men tend to engage in the listening role more than women.
Answer: D
Q2) Game metaphors reflect danger for men and opportunities for women.
A)True
B)False
Answer: False
Q3) Collaborative systems typically follow the silent treatment to effectively
A)True
B)False
Answer: False
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Chapter 3: Interests and Goals
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24 Verified Questions
24 Flashcards
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Sample Questions
Q1) In a conflict situation between you and another person,if you work to reach your own goal while simultaneously trying to please the other person,you are upholding which of the following statements on the author's checklist for "good goals"?
A)Short-,medium-,and long-range issues are addressed.
B)Goals are behaviorally specific.
C)Statements orient toward the present and the future.
D)Goals recognize interdependence.
E)Collaborative goals recognize an ongoing process.
Answer: D
Q2) Which of the following is not true about the nature of overlapping TRIP goals?
A)Interests overlap with each other and differ in primacy.
B)Identity and relationship issues underlie topic and process issues.
C)In a serious dispute,content-only solutions are typically the most satisfying.
D)Conflict parties often specialize in one kind of goal.
E)Goals may emerge in a different form.
Answer: C
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Chapter 4: Power: The Structure of Conflict
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23 Verified Questions
23 Flashcards
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Sample Questions
Q1) Collaboration depends on a model of shared power.
A)True
B)False
Q2) According to the text,if you are not the "boss" at work,you do not really have any power.
A)True
B)False
Q3) Since destructive conflicts are often set off by struggles over perceived power, and given that power is relational,power always is in a state of change.
A)True
B)False
Q4) According to your text,sometimes it is more appropriate to settle disputes on the basis of rights rather than power or interests.
A)True
B)False
Q5) Most people in Western culture dislike exercising social power.
A)True
B)False
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Chapter 5: Conflict Styles
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23 Flashcards
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Sample Questions
Q1) In marriages,avoidance of conflict relates to higher satisfaction in general.
A)True
B)False
Q2) The avoid/criticize loop is helpful because it gives you time to think about what you need to actually criticize when you talk to the other person.
A)True
B)False
Q3) An individual's conflict style is developed early in life and remains static throughout her/his lifetime.
A)True
B)False
Q4) Which of the following is a disadvantage of using domination as a style for managing conflict?
A)Domination prioritizes external goals over the relationship between conflicting parties.
B)Conflicting parties are generally not equal in power.
C)Domination often reduces the options to an "either/or" status.
D)Domination can fuel more competition and reduce flexibility.
E)All of the answers are correct.
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Chapter 6: Emotions in Conflict
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Sample Questions
Q1) Experiencing and expressing positive emotions (joy,contentment,etc.)can lead to empathy and compassion,which ultimately help a person manage conflict.
A)True
B)False
Q2) Lori traditionally hosted Thanksgiving dinner at her house for 10-15 relatives.Rarely did the guests help her with dinner,clean up,or even say,"Thank you." This went on for so long that she resented hosting the dinner.This year she assigned each person to bring a dish or do a particular task.A few guests opted out,but the remainder came to dinner,and everyone (including Lori)had a good time.Lori's anger served the important function of:
A)seeking revenge.
B)righting a wrong.
C)setting boundaries.
D)giving her a wake-up call.
E)being selfish.
Q3) Feelings rise from a generalized state of arousal we call emotion.
A)True
B)False
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Chapter 7: Analyzing Conflicts
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22 Flashcards
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Sample Questions
Q1) Families that are oriented toward conformity rather than conversation produce young adults who experience higher levels of satisfaction.
A)True
B)False
Q2) Conflict for couples in nonintimate-aggressive relationships is usually not satisfying because more energy is drained than is gained.
A)True
B)False
Q3) Which of the following refers to constructive system-enhancing behaviors that enable the system to grow,innovate,and change?
A)Adjudication
B)Cathexis
C)Fractionation
D)Morphogenesis
E)Stonewalling
Q4) "Total marriages" are what the book suggests as the best goal for all marriages.
A)True
B)False
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Page 9
Chapter 8: Interpersonal Negotiation
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21 Verified Questions
21 Flashcards
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Sample Questions
Q1) Which of the following is not a basic assumption of integrative negotiation?
A)Common interests are valued and sought.
B)Interdependence is recognized and enhanced.
C)Limited resources do not exist.
D)The goal is a mutually agreeable solution that is fair to all.
E)The negotiating world is controlled by enlightened self-interest.
Q2) Collaborative conflict management requires:
A)one person to give up his or her needs.
B)one person to have more power than the other.
C)people involved in the conflict to give up something important.
D)too much time to be effective.
E)all parties to give their best communication efforts.
Q3) Which of the following is not true of competitive bargainers?
A)They will make high opening demands and concede slowly.
B)They will recognize and enhance interdependence.
C)They will exaggerate the value of concessions that are offered.
D)They will try to resist persuasion on issues.
E)All of the answers are correct.
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Chapter 9: Third-Party Intervention
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Sample Questions
Q1) When an authority listens to both sides of a dispute,questions the parties to the conflict,and then renders a judgment that both parties have agreed ahead of time to accept,which of the following intervention strategies is at play?
A)Adjudication
B)Arbitration
C)Facilitation
D)Mediation
E)Conciliation
Q2) According to the text,"informal mediation" isn't effective; conflicting parties should always hire a trained professional.
A)True
B)False
Q3) Which of the following contexts would be appropriate for mediation?
A)Marital disputes
B)Workplace disputes
C)Teacher-student disagreements
D)Conflict amongst members of a homeowners' association
E)All of the answers are correct.
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11
Chapter 10: The Practice of Forgiveness and Reconciliation
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24 Verified Questions
24 Flashcards
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Sample Questions
Q1) The question "Am I willing to consider forgiveness as an option?" is most closely related to which of the following stages of forgiveness?
A)Uncovering
B)Work
C)Decision
D)Outcome
E)All of the answers are correct.
Q2) An effective apology includes making amends for the wrongdoing.
A)True
B)False
Q3) Your book says that memories are essential to the forgiveness process since they may help you become less susceptible to repeated injury.
A)True
B)False
Q4) A common misconception about forgiveness is that it excuses the behavior of the transgressor seeking forgiveness.
A)True
B)False
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