Counseling Across the Lifespan Exam
Answer Key
Course Introduction
Counseling Across the Lifespan explores the theories, skills, and strategies necessary for effectively supporting clients at various stages of human development, from childhood through older adulthood. This course examines the unique psychological, emotional, and social challenges individuals may face during each life stage and emphasizes culturally competent, developmentally appropriate interventions. Students will develop an understanding of key developmental milestones and transitions, ethical considerations, and the impact of family, society, and culture on the counseling process. Through case studies and practical exercises, learners will enhance their ability to tailor counseling approaches to meet diverse needs across the lifespan.
Recommended Textbook
Discovering the Life Span 2nd Edition by Feldman
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17 Chapters
2556 Verified Questions
2556 Flashcards
Source URL: https://quizplus.com/study-set/2455
Page 2
Chapter 1: Introduction to Management and Organizations
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143 Verified Questions
143 Flashcards
Source URL: https://quizplus.com/quiz/48785
Sample Questions
Q1) Resource allocation and negotiating are both considered decisional roles.
A)True
B)False
Answer: True
Q2) Directing and motivating are part of the organizing function.
A)True
B)False
Answer: False
Q3) Middle managers coordinate the work of nonmanagerial employees who are directly involved with the production or creation of the organization's products.
A)True
B)False
Answer: False
Q4) Which of the following is an interpersonal role according to Mintzberg?
A)figurehead
B)disturbance handler
C)spokesperson
D)disseminator
Answer: A
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Chapter 2: Organizational Culture and the Organizational Environment
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148 Verified Questions
148 Flashcards
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Sample Questions
Q1) Most organizations have ________ cultures.
A)strong
B)weak to moderate
C)moderate to strong
D)very strong
Answer: D
Q2) An organizational culture that is most likely to shape high ethical standards is one that is low in risk tolerance and focused primarily on outcomes.
A)True
B)False
Answer: False
Q3) The symbolic view of management impact is useful in explaining the high turnover among sports coaches,who can be considered the "managers" of their teams.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Managing Diversity
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) Gender diversity issues are no longer an issue in Canadian workplace as women are treated equally with men.
A)True
B)False
Answer: False
Q2) Findings suggest that stock prices of companies with more progressive LGBT policies outperform competitors that don't have such policies.
A)True
B)False
Answer: True
Q3) Diversity training starts with diversity awareness which makes employees aware of the assumptions and biases they may have.
A)True
B)False
Answer: True
Q4) Few if any important differences between men and women affect job performance. A)True
B)False Answer: True
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Chapter 4: Managing in a Global Environment
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154 Verified Questions
154 Flashcards
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Sample Questions
Q1) A multidomestic corporation maintains significant operations in multiple countries but centralizes management decision-making in the home country.
A)True
B)False
Q2) ________ is a national culture attribute describing the extent to which societal values are characterized by assertiveness and materialism.
A)Power distance
B)Uncertainty avoidance
C)Achievement orientation
D)Nurturing
Q3) Which of the following statements is TRUE regarding the European Union?
A)Its membership,originally at 12 countries,now stands at more than twice that number.
B)The member countries have unanimously chosen to adopt a single currency.
C)Other European countries are avoiding trade relationships with the European Union.
D)The European Union was originally formed to help European countries reassert their economic position against the strength of the U.S.and Japan.
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6
Chapter 5: Managing Entrepreneurially
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) According to one study,nearly two-thirds of respondents said that working in the same industry was the major source of ideas for a new venture.
A)True
B)False
Q2) According to our textbook,the best growth strategy is ________.
A)a well-executed one
B)a well-planned one
C)copied from well-established competitors
D)unchangeable
Q3) The International Standards Organization has developed standards ________ to highlight importance of ethics for entrepreneurs.
A)for truth in business planning
B)requiring sustainable human resource policies
C)for sustainability and social responsibility
D)focused on customer relationship management
Q4) Research directed toward acquiring new knowledge rather than toward a practical objective is known as curiosity-driven research.
A)True
B)False
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Chapter 6: Managing Responsibly and Ethically
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146 Verified Questions
146 Flashcards
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Sample Questions
Q1) A Canadian business that provides onsite childcare facilities for employees is
A)being socially responsive
B)fulfilling its social obligations
C)adopting social screening
D)adopting the classical view of social responsibility
Q2) John Doe is employed with the IT department in Abel & Associates,which provides financial consultancy services to several wealthy investors.He is approached by an investor who offers attractive incentives for stealing some sensitive information regarding the investment patterns of one of the clients of the company.Which of the following statements best reflects John's thoughts if he is at the preconventional level of moral development?
A)If I do go through with the act,I will be letting down my manager and coworkers badly. B)My job is to protect the information that this company deals in and I should not violate my duties.
C)I am liable to be criminally prosecuted for my involvement in stealing the information.
D)I may be breaking the law but I feel strongly that this is the right action.
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Page 8
Chapter 7: Innovation and Adaptability
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152 Verified Questions
152 Flashcards
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Sample Questions
Q1) Which situational factor seems to be prompting the cultural changes at Fred Fryer's Donuts?
A)The business is young and small.
B)There is a leadership change.
C)A crisis has occurred.
D)The culture is weak.
Q2) In the ________ metaphor,change is normal and expected and managing it is a continual process.
A)calm waters
B)white-waters
C)blue sky
D)design thinking
Q3) In order to make change happen successfully,managers need to understand their own role in the process.
A)True
B)False
Q4) A leadership change can facilitate cultural change.
A)True
B)False
Q5) In a short essay,explain the conditions that facilitate cultural change.
Page 9
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Chapter 8: Decision Making
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151 Verified Questions
151 Flashcards
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Sample Questions
Q1) An important element in making decisions using evidence-based management (EBMgt)is to consider ________.
A)using the rational decision-making process
B)applying design thinking to problems
C)opinions,preferences and values of all stakeholders
D)alternatives that are good enough for the situation
Q2) Mike advised Frank that he would be taking his newest sales executive,Eric,along on the trip to the Japanese auto maker's headquarters in Tokyo.When Frank asked how Eric was hired,Mike said,"Eric went to the same university as me,so I knew he had to be good!"
Mike's comment demonstrates which of the following?
A)selective perception bias
B)framing bias
C)self-serving bias
D)confirmation bias
Q3) Which of the following statements is TRUE concerning problem identification?
A)Problems are generally obvious.
B)A symptom and a problem are basically the same.
C)Well-trained managers generally agree on what is considered a problem.
D)The problem must exert some pressure on the manager to act.
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Page 10
Chapter 9: Foundations of Planning
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Planning reduces uncertainty regarding current events but often leaves rule-bound managers unable to anticipate change and develop appropriate responses to future events.
A)True
B)False
Q2) Nadia's first step in setting goals for this new group should be to ________.
A)formally establish the organization's mission
B)evaluate available resources
C)determine the goals individually and then ask for input from others
D)request input from others and then formulate specific goals
Q3) Robert Downs,owner of a new community newspaper in his home town has set the following goal for his company: "To be a champion for free speech and for the development of the community." This goal constitutes the ________ goal of the company.
A)informal
B)operational
C)financial
D)strategic
Q4) In a short essay,explain and discuss in detail the six characteristics of well-designed goals.Give two examples of well-written goals.
Page 11
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Chapter 10: Managing Strategically
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166 Verified Questions
166 Flashcards
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Sample Questions
Q1) In a short essay,describe in detail the concept of first mover in business strategy and relate it to being an innovative organization.Give examples of specific companies pursuing this strategy as well as advantages and disadvantages of first movers.
Q2) If you decided to purchase a chain of five home furnishing stores because it was a good investment,this would be considered which strategy?
A)horizontal integration
B)unrelated differentiation
C)related diversification
D)unrelated diversification
Q3) One method of implementing a growth strategy is by increasing production capacity.
A)True
B)False
Q4) Understanding the organization's culture is a crucial part of external analysis.
A)True
B)False
Q5) In a short essay,discuss the strategies by which an organization grows.Give relevant examples to support your answer.
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Chapter 11: Designing Organizational Structure
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146 Verified Questions
146 Flashcards
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Sample Questions
Q1) If top managers make key decisions with little input from below,then the organization is ________.
A)not mechanistic
B)more decentralized
C)more centralized
D)departmentalized
Q2) A disadvantage of ________ departmentalization is poor communication across the different groups.
A)geographic
B)functional
C)process
D)customer
Q3) If John organizes the new structure based on homemakers,artists,interior decorators,industrial display contractors,and art schools,they would be using ________ departmentalization.
A)product
B)process
C)functional
D)customer
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Page 13
Chapter 12: Managers and Communication
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146 Verified Questions
146 Flashcards
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Sample Questions
Q1) As the company grew,it developed a functional structure and became more mechanistic.Department managers began to insist that information be communicated vertically according to the authority structure.This is most representative of which communication network?
A)wheel
B)chain
C)all-channel
D)grapevine
Q2) Communication that takes place among employees on the same organizational level is called diagonal communication.
A)True
B)False
Q3) Listening is an active search for meaning,whereas ________ is passive.
A)speaking
B)encoding
C)decoding
D)hearing
Q4) The content of the message is important; the type of channel selected is not.
A)True
B)False
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Chapter 13: Managing Human Resources
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158 Verified Questions
158 Flashcards
Source URL: https://quizplus.com/quiz/48797
Sample Questions
Q1) HR management is important for organizations because ________.
A)it is one of the main functional areas of any firm
B)it reduces line management stress by assuming the hiring responsibilities
C)it can provide a competitive advantage in the industry
D)it provides frontline workers to deal with customers
Q2) An example of a high-performance work practice is seniority-based compensation.
A)True
B)False
Q3) Managers are not responsible for orientation and integration of new employees into the organization.It is the job of the HR department.
A)True
B)False
Q4) Which of the following is an example of a high-performance work practice?
A)closed communication
B)centralized decision making
C)skill-based compensation
D)self-managed teams
E)seniority-based compensation
Q5) In a short essay,explain what "decruitment" is and describe the various decruitment options.
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Chapter 14: Leadership
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156 Verified Questions
156 Flashcards
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Sample Questions
Q1) When Carl chats with employees and offers support to encourage continued high work performance,he is performing which of the following roles?
A)conflict manager
B)coach
C)troubleshooter
D)task master
Q2) Fiedler assumed an individual will change his or her leadership style to fit the situation.
A)True
B)False
Q3) According to Hersey and Blanchard,which leadership style is best if a follower is unable but willing to do a job (R2)?
A)delegating
B)selling
C)participating
D)telling
Q4) In a short essay,describe the five sources of leader power.Include specific examples of each source of power to support your answer.
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Page 16
Chapter 15: Motivating Employees
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153 Verified Questions
153 Flashcards
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Sample Questions
Q1) Job ________ is the vertical expansion of a job by adding planning and evaluating responsibilities.
A)enlargement
B)scope
C)rotation
D)enrichment
Q2) When faced with a difficult task,individuals with low self-efficacy tend to give up altogether.
A)True
B)False
Q3) Gary is a sales representative for YWG Corporation's Winnipeg office.If the sales reps meet their sales goals for the month,they will be given an all-expense-paid trip to Toronto to see a Blue Jays baseball game.Unfortunately,baseball is not one of Gary's favourite sports,and the Toronto Blue Jays are definitely not his favourite team.According to expectancy theory,Gary's sales performance might be influenced by low ________.
A)valence
B)expectancy
C)instrumentality
D)significance
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Page 17
Chapter 16: Managing Groups and Teams
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146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/48800
Sample Questions
Q1) When the management group was deciding on their decision rules,they were in the ________ stage of team development.
A)norming
B)storming
C)forming
D)performing
Q2) Conflict that prevents the organization from achieving its goals is considered ________ conflict.
A)destructive
B)negative
C)dysfunctional
D)interactionist
Q3) Global teams are associated with high levels of groupthink.
A)True
B)False
Q4) All of the groups being considered by David are examples of ________.
A)command groups
B)cross-functional groups
C)self-managed teams
D)formal groups
Page 18
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Chapter 17: Evidence-Based Decision Making
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147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/48801
Sample Questions
Q1) Managers should use subjective measures when ________.
A)work activities cannot be expressed in quantifiable terms
B)organizational processes and activities are complex
C)immediate managerial action is required
D)organizational efficiency is in question
Q2) At its most fundamental level,________ means learning from others.
A)performance scanning
B)correlating
C)benchmarking
D)managing
Q3) Feedforward control takes place while a work activity is in progress.
A)True
B)False
Q4) Direct supervision is the best-known form of ________ control.
A)applied
B)feedforward
C)concurrent
D)feedback
Q5) In a short essay,list and briefly explain the three steps in the control process.Provide examples where appropriate.
19
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