Corporate Strategy
Review Questions
Course Introduction
Corporate Strategy examines the overarching plans and actions that guide organizations in achieving long-term objectives and securing a competitive advantage within their industries. The course explores key concepts such as business portfolio management, diversification, mergers and acquisitions, strategic alliances, vertical integration, and the creation of value across multiple business units. Students will analyze real-world case studies to understand how firms assess their external environments, allocate resources, enter new markets, and respond to changing industry dynamics. Through both theoretical frameworks and practical applications, the course equips students with the tools to formulate, implement, and evaluate effective corporate-level strategies in complex and dynamic global settings.
Recommended Textbook
Organization Theory and Design 10th Edition by Richard L. Daft
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Chapter 1: Organizations and Organization Theory
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Sample Questions
Q1) Scientific management, pioneered by Frederick Taylor, claimed that decisions about organizations and job design should be based on:
A) Precise, scientific procedures after careful study of individual situations.
B) The insights of practitioners.
C) Leadership, motivation, and human resource management.
D) Management theory.
Answer: A
Q2) For much of the twentieth century, organizations operated in a world that was relatively stable, but today the environment can be characterized as turbulent.
A)True
B)False
Answer: True
Q3) Efficiency refers to the amount of resources used to achieve the organization's goals, whereas effectiveness refers to the degree to which an organization achieves its goals.
A)True
B)False
Answer: True
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Chapter 2: Strategy, Organization Design, and Effectiveness
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Sample Questions
Q1) Operative goals refer to the formally stated definition of business scope and outcomes the organization is trying to achieve.
A)True
B)False
Answer: False
Q2) The internal process approach to effectiveness utilizes both cultural and economic measures.
A)True
B)False
Answer: True
Q3) The ____ approach to organizational effectiveness is concerned with the output side and whether the organization achieves its goals in terms of desired levels of output.
A) goal
B) resource-based
C) analytical
D) internal process
Answer: A
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Chapter 3: Fundamentals of Organization Structure
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Sample Questions
Q1) Explain why departments are created.
Answer: Departments are created within an organization to help streamline and organize the various functions and responsibilities of the business. By dividing the company into different departments, each with its own specific focus and expertise, it becomes easier to manage and coordinate the different aspects of the business. Departments also allow for specialization and expertise in specific areas, leading to increased efficiency and effectiveness in carrying out the organization's goals and objectives. Additionally, departments help to create clear lines of communication and accountability, as well as provide a framework for employees to understand their roles and responsibilities within the organization. Overall, departments are created to help the organization function more effectively and efficiently by dividing and organizing its various functions and responsibilities.
Q2) When problems and decisions are funneled to top levels of the hierarchy for resolution, ____ is being used.
A) centralized decision making
B) functional structure
C) horizontal linkage
D) full-time integration
Answer: A
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Page 5
Chapter 4: The External Environment
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Sample Questions
Q1) All of the following are strategies for controlling the environmental domain except A) illegitimate activities.
B) political activities and regulations.
C) change of domain.
D) cooptation and interlocking directorates.
Q2) ____ result in the creation of a new organization that is formally independent of the parents.
A) Strategic alliances
B) Supplier arrangements
C) Joint ventures
D) Cooptation
Q3) Which of the following characteristics most accurately describes mechanistic organizations?
A) Authoritarian, unfriendly leadership
B) Communication is horizontal
C) It is a service organization with individualized customer demands
D) Tasks are broken down into specialized parts
Q4) Why does environmental complexity lead to organizational complexity? Explain.
Q5) Distinguish between complexity and instability in an organization's environment.
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Chapter 5: Interorganizational Relationships
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Sample Questions
Q1) We have seen, in this country, a history of powerful organizations exploiting the dependence of small companies. Would you anticipate an end to this phenomenon? Why or why not?
Q2) The prevailing philosophy is that organizations consider themselves autonomous and separate, trying to outdo other companies so that they can grow and prosper.
A)True
B)False
Q3) With coercive forces, the reason for adaptation is:
A) dependence.
B) duty.
C) uncertainty.
D) professionalism.
Q4) Major reasons for interorganizational collaboration include all of the following except:
A) sharing risks when entering new markets.
B) mounting expensive new programs and reducing costs.
C) enhancing organizational profile in selected industries.
D) interpersonal factors.
Q5) Compare and contrast three types of institutional similarity.
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Chapter 6: Designing Organizations for the International Environment
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Q1) Managers and organizations all over the world are very reluctant to cooperate to achieve competitive advantage on a global scale.
A)True
B)False
Q2) Which stage is export-oriented and in a competitive position?
A) Multinational
B) Global
C) Domestic
D) International
Q3) Network coordinators would enable a manufacturing organization to provide knowledge and integrated solutions across multiple business, divisions, and countries for a large customer.
A)True
B)False
Q4) The global product structure works best when a division handles products that: A) are technologically dissimilar.
B) can be standardized for marketing worldwide. C) obsolete in one country, but not in another.
D) cheap and easy to produce.
Q5) Discuss the global geographic division structure.
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Chapter 7: Manufacturing and Service Technologies
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Sample Questions
Q1) A baseball team is an example of pooled interdependence.
A)True
B)False
Q2) Advanced technology does not always have a positive effect on employees, but research findings in general are encouraging, suggesting that jobs for workers are enriched rather than simplified, engaging their higher mental capacities, offering opportunities for learning and growth, and providing greater job satisfaction.
A)True
B)False
Q3) Management information systems (MIS) link together manufacturing components that previously stood alone.
A)True
B)False
Q4) What is product life-cycle management (PLM)? List the three primary advantages the PLM software provides.
Q5) Discuss each of the categories of Perrow's framework. Give examples of each.
Q6) Engineering technologies tend to be low in analyzability and high in variety.
A)True
B)False
Page 9
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Chapter 8: Using It for Coordination and Control
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Q1) Customer relationship management (CRM) systems help companies track customers' interactions with the firm and allow employees to call up a customer's past sales and service records, outstanding orders, or unresolved problems.
A)True
B)False
Q2) Describe what a CRM system is and how businesses are utilizing them.
Q3) Data mining software is designed to print out data from the government sector, particularly from census reports.
A)True
B)False
Q4) Describe each subsystem of management control systems.
Q5) What is the information reporting system? Give on example.
Q6) The ____ helps managers focus on the key strategic measures that define the success of a particular organization over time and communicate them clearly through the organization.
A) networking
B) data warehousing
C) EDI
D) balanced scorecard
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Chapter 9: Organization Size, Life Cycle, and Decline
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Sample Questions
Q1) In the elaboration stage, an organization's growth is rapid, and employees are excited and committed to the organization's mission.
A)True
B)False
Q2) Tyler Jones is the CEO of a medium-sized manufacturer of bedding and blankets. Tyler insists on making all decisions as to styles that are manufactured, the type of material that will be used in each, the sources from whom the company will purchase yard goods, thread, and buttons, and the shippers the company will use. Which of the following terms describes this company?
A) Elaboration stage
B) Centralization
C) Formalization
D) Standardization
Q3) Discuss each stage of the life cycle.
Q4) Identify an organization in which you have worked. Analyze its management as related to size of the organization.
Q5) Describe Weber's dimensions of bureaucracy and bases of organizational authority.
Q6) How should personnel ratios be managed in a small firm?
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Chapter 10: Organizational Culture and Ethical Values
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Q1) The bureaucratic culture has a primary focus on the involvement and participation of the organization's members and on rapidly changing expectations from the external environment.
A)True
B)False
Q2) In studies of culture and effectiveness, it has been found that two factors form the basis of the fit: (1) the extent to which the environment requires change or stability and (2) the extent to which the technology is analyzable or unanalyzable.
A)True
B)False
Q3) Culture strength refers to there being a low number of different subcultures within the culture as a whole.
A)True
B)False
Q4) The culture encouraging risk taking, change, and improvement is a value of a learning organization with a strong adaptive culture.
A)True
B)False
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Chapter 11: Innovation and Change
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Q1) Give two examples of organizations that have switched structures to maintain an ambidextrous approach.
Q2) Which of the following is not a force for culture change?
A) The learning organization
B) Diversity
C) Large group intervention
D) Reengineering and horizontal organizing
Q3) The four strategic types of change highlighted in our text include which of the following categories?
A) Changing domain
B) Installation of teams
C) Culture
D) Development of interorganizational relationships
Q4) Idea champions provide the time and energy to make things happen and fight to overcome natural resistance to change and convince others of the merit of a new idea.
A)True
B)False
Q5) List and discuss each of the elements for successful change. Diagram the sequence of the elements.
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Chapter 12: Decision Making Processes
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Sample Questions
Q1) Intuitive decision making uses ____ to make decisions.
A) logic
B) judgment
C) explicit reasoning
D) a systematic approach
Q2) Since programmed decisions are novel and poorly defined, and no procedures exist for solving them, a program must be devised using the garbage can method.
A)True
B)False
Q3) Problem consensus refers to understanding and agreement about how to solve problems and reach organizational goals.
A)True
B)False
Q4) Intuition should not be used in organizational decision making.
A)True
B)False
Q5) Based on the fact that the management science approach uses quantitative data, which are not rich, discuss limitations of the approach for organizational decision making.
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Chapter 13: Conflict, Power, and Politics
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Sample Questions
Q1) Two of the four tactics suggested in our text for increasing management's power are: (1) Answer every challenge, and (2) Get those who can help you indebted to you.
A)True
B)False
Q2) Assume that you are called to mediate a conflict between the players and the management of Major League Baseball. The players wanted different salary caps and were turned down. Now they are about to go out on strike and neither side is talking to the other. What might you do to try to resolve this conflict so that baseball will not reach the same fate it did on September 15, 1995 when the 1994 major-league season and the World Series were called off for the first time in 89 years?
Q3) Strategic contingencies are succession plans that are made within the corporation.
A)True
B)False
Q4) A win-win strategy means that both departments adopt a positive attitude and strive to resolve the conflict in a way that will benefit each other.
A)True
B)False
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