Corporate Social Responsibility
Midterm Exam
Course Introduction
Corporate Social Responsibility (CSR) explores the strategies, principles, and practices through which businesses incorporate ethical, social, and environmental concerns into their operations and interactions with stakeholders. This course examines the evolution of CSR, its impact on company reputation and performance, and its role in sustainable development. Students will analyze case studies and frameworks that guide responsible decision-making, learning how organizations balance profitability with accountability to employees, communities, and the environment. Topics also include stakeholder engagement, regulatory standards, reporting, and the challenges of implementing effective CSR initiatives in a global context.
Recommended Textbook
Canadian Business and Society Ethics Responsibilities and Sustainability 3rd Edition by Robert W.
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16 Chapters
1160 Verified Questions
1160 Flashcards
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Chapter 1: The Relationship Between Business and Society
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Sample Questions
Q1) Self-interest acts as a motivator in the business enterprise system and provides the drive for profit that encourages individuals to get things done.
A)True
B)False
Answer: True
Q2) In order for a business to be legitimate,the business enterprise system must report positive profits and pay dividends to shareholders on a consistent basis.
A)True
B)False
Answer: False
Q3) The responsible enterprise system and stakeholder capitalism both acknowledge that business has responsibility beyond making profit for shareholders.
A)True
B)False
Answer: True
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Chapter 2: Ethics and Capitalism
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) The government has a stronger role in consumer capitalist systems than in frontier capitalist systems.
A)True
B)False
Answer: False
Q2) The barriers to entry existing in many industries and the need for increasing size to achieve efficiency may have led to profits lower than normal under perfect competition.
A)True
B)False
Answer: False
Q3) Define the "right to private property" and provide four rationales for this right.
Answer: Answers will vary
Q4) According to the work ethic,unemployment is a temporary,misfortunate event.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Identifying Stakeholders and Issues
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Sample Questions
Q1) The concept of a stakeholder has broadened in time to include individuals or groups other than owners,government and labour.
A)True
B)False
Answer: True
Q2) One of the main issues pertaining to the automotive industry in Canada is Green Manufacturing.
A)True
B)False
Answer: True
Q3) Every board of directors plays a substantial role in the organization and is considered insiders.
A)True
B)False
Answer: False
Q4) In a pluralistic society,one institution is completely independent of the others.
A)True
B)False
Answer: False
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Chapter 4: Stakeholder and Issue Analysis
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Sample Questions
Q1) The difference between a withholding strategy and a usage strategy is whether the intention to change behaviour exists.
A)True
B)False
Q2) When considering the diagnostic typology of organizational stakeholders,the strategy for managing marginal stakeholders is to monitor them closely while recognizing that their interests are narrow and issue-specific.
A)True
B)False
Q3) NTM Corporation has assigned Robert to respond to environmental NGOs as a key stakeholder group.Robert considers environmentalism to be an inappropriate concern for business.For this reason,he will be an appropriate choice for this role.
A)True
B)False
Q4) Power can be used to influence another to act in ways other than they intended. A)True
B)False
Q5) Differentiate between stakeholder management and stakeholder collaboration.
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Chapter 5: Ethics of Business: The Theoretical Basis
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Sample Questions
Q1) Compare implicit prejudice bias to overclaiming credit bias.
Q2) A cost-benefit analysis is done on the preferred option in utilitarian analysis and if this is seen as beneficial,no further analysis is required.
A)True
B)False
Q3) Which implicit bias exists when an individual shows favouritism towards an association to which they are a member?
A) Prejudice
B) Favouritism
C) Overclaiming credit
D) Conflict of interest
Q4) According to Kohlberg's stages of moral development,it is believed that most managers use ____________ and ___________.
A) exchange; obedience
B) conformity; obedience
C) conformity; law and order
D) law and order; social contract
E) social contract; universal ethical principles
Q5) Summarize the influences on ethical behaviour.
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Chapter 6: Ethics of Business: Management and Leadership
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Sample Questions
Q1) Jane is City Manager for the City of Prairie,Saskatchewan.Her husband,Hari,is the CEO of a land speculation company.Hari's company is considering purchasing land around the city borders.Hari knows,through his wife Jane,that the city is considering annexing the land in question,which will significantly raise the value of the land and,as a result,his annual bonus.Jane has to decide whether to remove herself from the decision-making process for the city.What type of conflict is Jane currently experiencing as she considers removing herself from the decision-making process?
A) Real conflict of interest
B) Apparent conflict of interest
C) Potential conflict of interest
D) None of the answers.
E) All of the answers.
Q2) The compliance-based approach focuses on adherence to societal norms.
A)True
B)False
Q3) What are the six clear questions used in the Pagano model to test the ethics of a particular action?
Is it
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Chapter 7: Corporate Social Responsibility: The Concept
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Sample Questions
Q1) The roles of business as moral actors result in three levels of analysis.These levels include all of the following,except:
A) Individual
B) Organizational
C) Institutional
D) Societal
Q2) Salvo is considering shutting down a local factory.It is recognized that this will have a negative social impact on the community in which Salvo is located.The CEO argues,however,that social considerations should not outweigh economic factors.The CEO's view is most compatible with the ______________ model of Corporate Sustainability.
A) Profit-driven
B) Caring
C) Synergistic
D) Holistic
E) None of the answers.
Q3) Corporate virtue is good for profits.Explain.
Q4) Corporations are legitimate because they have been granted power by society. A)True
B)False
Page 9
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Chapter 8: Corporate Social Responsibility: In Practice
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Sample Questions
Q1) Judy is at the local cellular phone store.She chooses a phone that guarantees,with her purchase,that the corporation will give a percentage of the profits to charity.The company is engaged in ________________.
A) corporate donation
B) cause-related marketing
C) social venture
D) corporate volunteerism
E) corporate sponsorship
Q2) Some people feel that when a company engages in corporate sponsorship,their motivation to do so has very little to do with charity,but rather is focused on:
A) gaining market share.
B) recruiting new employees.
C) expanding into new markets.
D) a business or marketing arrangement.
E) eliminating the competition.
Q3) Social enterprises are charitable organizations.
A)True
B)False
Q4) Why has employee volunteerism become more important in recent times?
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Chapter 9: Measuring,reporting,and Communicating CSR
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Sample Questions
Q1) The Strandberg report on the future of CSR stated that ethical consumerism will become a more powerful influence on corporation decision-making.
A)True
B)False
Q2) The Strandberg model outlines a continuum of future commitment to CSR.The middle of the continuum is CSR Strategic.Corporations will become compliant with standards and then create niches in areas more strategic to the corporation.
A)True
B)False
Q3) The best known surveys evaluating the social and environmental performance of business schools are the American "Beyond Grey Pinstripes" and the Canadian survey "Knight Schools: The Annual Knight School Guide to Business Education".
A)True
B)False
Q4) Describe the Jantzi Social Index (JSI).
Q5) What are some of the various ways that a corporation may communicate CSR and sustainability results?
Q6) Discuss the transition-and-transformation scenario developed by White.
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Chapter 10: Regulating Business Ethics and Responsibilities
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Sample Questions
Q1) Corporate lobbying is seen by many as an undesirable activity.
A)True
B)False
Q2) The corporate agenda includes all of the following,except:
A) Decreased government involvement in the economy
B) Reduced corporate taxation
C) Reduction of government expenditures
D) Increased trade barriers to protect Canadian business
E) Weakening union's right to organize
Q3) Privatization can result in increased competition.
A)True
B)False
Q4) Morality has been legislated through the legal system.Such laws include all of the following,except:
A) Dishonest business practices
B) Preventing monopolistic behaviour
C) Employee health and safety
D) Conducting business with corrupt foreign regimes
E) Corporate business responsibility
Q5) Why are some people so critical of lobbying?
Page 12
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Chapter 11: Responsible Ownership and Governance
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Sample Questions
Q1) Accountability problems which exist in government-owned corporations include all of the following,except:
A) Government objectives may conflict with social objectives in the national interest.
B) Measurement through commercial criteria.
C) Degree of autonomy of the corporation.
D) Techniques for controlling commercial corporations.
E) Inappropriate social and environmental responsibilities.
Q2) The TSE is the largest stock exchange in Canada and is a self-regulatory agency.
A)True
B)False
Q3) Canadian corporations far exceed the proportion of women directors serving on U.S.boards.
A)True B)False
Q4) In some companies up to 95% of equity is held by non-voting shareholders. A)True B)False
Q5) Compare "do-gooder" funds to "objectionable" funds.
Q6) Describe the Ethical Growth Fund.
Page 13
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Chapter 12: Ethics and Responsibilities in the Workplace and Marketplace
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Sample Questions
Q1) Patricia posted some derogatory and irresponsible comments about her employer on her Facebook page.Her manager saw the comments.Patricia may now face the possibility of termination.
A)True
B)False
Q2) Consumers demand ethical products.Issues which arise to meet this demand include all of the following,except:
A) Consumers feel conflicted about big-box stores
B) Higher prices
C) Government restrictions which limit choice
D) Greenwashing
E) Somewhat higher prices
Q3) The 'Model of Socially Conscious Consumerism' includes influences,enhancers,and impediments.Which of the following is an impediment?
A) Willingness to punish
B) Clear benefit
C) Consumer sacrifice
D) Salience of issue
E) Consumer knowledge of action
Page 14
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Chapter 13: Civil Society Stakeholders
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Sample Questions
Q1) When a public relations officer at a corporation works hard to influence how the public will interpret a particular act or event,that PR specialist is said to be practicing:
A) Libel chill
B) Self-censorship
C) Media spin
D) Capitulation
E) Resistance
Q2) At one point in their history,NGOs focused their activities on lobbying.
A)True
B)False
Q3) There are very few risks in partnering with an NGO.
A)True
B)False
Q4) How is a corporation likely to respond to an NGOs demands,when transaction costs are high? Provide an example.
Q5) A business's response to social issues should be driven by the organization's core values.
A)True
B)False
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Chapter 14: The Environment and Business Responsibilities
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Sample Questions
Q1) Profitability is likely reduced due to a focus on environmental concerns.
A)True
B)False
Q2) Why did Canada withdraw from the Kyoto Protocol? How was this action perceived by Canadian business and society?
Q3) Compare standard environmentalism to market environmentalism.
Q4) Greenwashing is the permeation of "green" or environmental concerns throughout all organizational divisions in a corporation.
A)True
B)False
Q5) The set of values or principles that govern a corporation's practices relating to the environment is
A) Environmental ethic
B) Sustainable development
C) Business sustainable development
D) Government requirements ethic
E) Ecological ethic
Q6) Describe a system of offsets as a variation of emissions trading.
Q7) What is meant by the expression "the environment as a commons"?
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Chapter 15: Globalization and Business Responsibilities
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Sample Questions
Q1) Canadian universities are increasingly recruiting faculty and students from other nations.The global labour market is an example of political globalization.
A)True
B)False
Q2) The Minister of Agriculture in Alberta announced in 2003 that a poll of Alberta farmers clearly showed that the farmers wanted marketing choice for their grain-the option to sell their grain to anyone within and outside of Canada.The Canadian Wheat Board has a monopoly on the marketing of wheat and barley in Western Canada.The farmers opposing the Canadian Wheat Board monopoly are presenting a position aligned with:
A) economic globalists
B) anti-globalists
C) social globalists
D) political globalists
E) corporate globalists
Q3) Outline the principles concerning community participation and environmental protection in the International Code of Ethics for Canadian Business Principles
Q4) Describe the International Labour Organization (ILO).
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Chapter 16: The Socialization of Capitalism
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Sample Questions
Q1) Tools that help a firm effectively analyze social responsibility,such as portfolio analysis and strategic groups,have been used by business for many years.
A)True
B)False
Q2) Describe sustainability as a justification for corporate social responsibility.What are the limitations?
Q3) Khesia is charged with making sure the implementation of a CSR strategy occurs within her corporation.She,for example,has determined that a(n) ____________ will be needed to set specific targets for the implementation of the __________ of "improving the communities within which factories are located."
A) organizational arrangement, social policy
B) social policy, organizational arrangement
C) operational objectives, objective
D) objective, operational objective
E) objective, general objective
Q4) Service-learning is a form of student volunteering.
A)True
B)False
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