Corporate Social Responsibility
Final Test Solutions
Course Introduction
Corporate Social Responsibility (CSR) explores the ethical, legal, and economic obligations of businesses to society, examining how organizations balance profitability with social good. This course covers the evolution, theories, and practices of CSR, including stakeholder management, sustainability, ethical decision-making, and the impact of corporate actions on environments and communities. Students will analyze real-life case studies, evaluate CSR strategies, and develop the skills to implement thoughtful, responsible business practices that contribute positively to global and local communities while enhancing company reputation and competitiveness.
Recommended Textbook Business Ethics Now 3rd Edition by Andrew Ghillyer
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10 Chapters
975 Verified Questions
975 Flashcards
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Page 2
Chapter 1: Understanding Ethics
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) The first stage of Lawrence Kohlberg's stages of ethical reasoning is preconventional.
A)True
B)False
Answer: False
Q2) Due to new competitors,Joe feels pressured to lie to an important customer to keep the customer.He feels they will never discover the truth.Joe is facing an ethical
Answer: dilemma
Q3) The field of ethics is the study of how people try to live their lives according to a standard of "right" behavior.
A)True
B)False
Answer: True
Q4) Virtue ethics is the concept of living your life according to the achievement of clear and similar virtues.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Defining Business Ethics
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Sample Questions
Q1) ________________________ is the application of ethical standards to business behavior.
Answer: Business ethics
Q2) A code of ethics usually cannot be easily sidestepped or ignored.
A)True
B)False
Answer: False
Q3) Codes of ethics are still typically cosmetic public relations documents,and very few organizations are attempting to share them with all their stakeholders.
A)True
B)False
Answer: False
Q4) _______ is someone with a share or interest in a business enterprise.
A)Shareholders
B)Board of directors
C)Stakeholders
D)Employees
Answer: C
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Page 4
Chapter 3: Organizational Ethics
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Sample Questions
Q1) HR professionals must help ensure that ethics is a top organizational priority.
A)True
B)False
Answer: True
Q2) A set of __________________________________________ governs the accounting profession.
Answer: Generally Accepted Accounting Principles
Q3) Selling a product that has the potential to be harmful to your customers represents a conflict of interest.
A)True
B)False
Answer: True
Q4) Ideally,the human resources function within an organization should be directly involved in all of the following except:
A)the creation of a career development program for the employee
B)the creation of the job description for the position
C)the marketing of the organization's products
D)the documentation of periodic performance reviews
Answer: C
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Chapter 4: Corporate Social Responsibility
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106 Flashcards
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Sample Questions
Q1) Organizations pursuing a clearly defined sense of social conscience in managing their financial responsibilities to shareholders,their legal responsibilities to their local community and society as a whole,and their ethical responsibilities to "do the right thing" for all their stakeholders follow a(n)_______ initiative.
A)altruistic CSR
B)strategic CSR
C)ethical CSR
D)economic CSR
Q2) The ___________________ approach to CSR argues that philanthropic initiatives are authorized without concern for the corporation's overall profitability.
Q3) The _____approach to corporate management states that the only obligation of a corporation is to maximize profits for its shareholders.
A)Shareholder approach
B)Social contract approach
C)Economic approach
D)Instrumental approach
Q4) Discuss the major trend: sustainability.
Q5) Discuss the major trend: failure of the public sector.
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Chapter 5: Corporate Governance
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Sample Questions
Q1) What would be a negative consequence of merging the roles of the chief executive officer and the board of directors?
A)Extensive company knowledge
B)Efficiency
C)Ethical reasoning
D)Effectiveness
Q2) In contrast to the Cadbury report's focus on internal governance,the ______ included a code of corporate practices and conduct that went beyond the corporation itself.
A)King report
B)Shareholder model
C)Stakeholder model
D)King II
Q3) Analyze the difference between the Cadbury's Report guidelines of "comply or explain" with the critics approach to "comply or else."
Q4) Efficiency is the main argument for merging the chief executive officer and the chairman of the board positions together.
A)True
B)False
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Chapter 6: The Role of Government
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Sample Questions
Q1) The _____ is a government agency within the Federal Reserve that oversees financial products and services.
A)The Consumer Financial Protection Bureau
B)The Ethics Resource Center
C)Dodd-Frank Wall Street Reform and Consumer Protection Act
D)The Foreign Corrupt Practices Act
Q2) The Federal Sentencing Guidelines for Organizations requires organizations to ______.
A)report any grease payments of their employees and agents
B)police other companies to help prevent and detect criminal activity
C)report grease payments that they witness in other companies
D)police themselves to prevent and detect the criminal activity of their employees
Q3) Facilitating payments to foreign officials in order to expedite or secure the performance of a routine governmental action is known as a
Q4) One of the factors that can increase a culpability score is that an organization willfully obstructed justice.
A)True
B)False
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Chapter 7: Blowing the Whistle
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Sample Questions
Q1) The potential for financial gain in some areas of corporate whistle-blowing can be ______.
A)small
B)personally devastating
C)considerable
D)minuscule
Q2) _____ was the CEO of Enron when Sherron Watkins blew the whistle?
A)Joseph Berardino
B)Jeffery Skilling
C)Bernard Ebbers
D)Kenneth Lay
Q3) Under the Federal Civil False Claims Act,whistle-blowers who expose fraudulent behavior against the government are entitled to _______ of the amount recovered.
A)between 20 and 30 percent
B)under 10 percent
C)30 percent
D)between 10 and 30 percent
Q4) Discuss the consequences of ignoring a whistle-blower.
Q5) Discuss both positive and the negative views of whistleblowers in the media.
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Chapter 8: Ethics and Technology
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Sample Questions
Q1) The first wave of this technological advance came with the establishment of
A)fiber-optic cables
B)extranets
C)call centers
D)intranets
Q2) "Thou shalt not appropriate other people's intellectual output" is one of the ten commandments of computer ethics.
A)True
B)False
Q3) _______________________ implies employer liability for Internet communication behavior is the same as liability for communication written out on company letterhead.
Q4) The first wave of technological advance came with the establishment of call centers predominantly in the country of __________________.
Q5) If jobs are plentiful and the employee would have no difficulty finding another position,then the consent given to the monitoring policy is
Q6) Differentiate between the intranet and the extranet.
Page 10
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Chapter 9: Ethics and Globalization
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Sample Questions
Q1) Critics have argued that the moral temptations of global expansion have simply been ______.
A)sturdy
B)feeble
C)too weak
D)too strong
Q2) A(n)_______ is a country that lacks a high standard of economic,social,and technological infrastructure.
A)developed nation
B)MNC
C)industrialized nation
D)less-developed nation
Q3) The UN's Global Compact represents a more governmental approach to the same issues featured in the OECD Guidelines for Multinational Enterprises.
A)True
B)False
Q4) Globalization can be seen as having an upside only.
A)True
B)False
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Chapter 10: Making It Stick - Doing Whats Right in a Competitive Market
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Sample Questions
Q1) In order for everyone within an organization to begin from the same starting point,the organization's commitment to ethical behavior must be documented in a code of ethics.
A)True
B)False
Q2) A company's commitment to ethical behavior impacts only the lower level of management and those departments that deal directly with customers.
A)True
B)False
Q3) The audience for the code of ethics would be ______.
A)investors
B)stakeholders
C)employees
D)customers
Q4) With standards of behavior specified in the code of ethics,along with the punishment served for failing to follow those standards,an organization's ethics program can become widely accepted quickly.
A)True
B)False
Page 12
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