Corporate Social Responsibility
Final Exam Questions
Course Introduction
Corporate Social Responsibility (CSR) explores the ethical, social, and environmental obligations that businesses have toward their stakeholders and society at large. This course examines the ways in which organizations integrate responsible practices into their strategies, operations, and cultures, balancing profitability with accountability to communities, consumers, employees, and the planet. Students will analyze real-world case studies, relevant laws and global frameworks, and the evolving expectations for transparency and sustainability in business. By the end of the course, learners will understand how CSR contributes to building trust, enhancing reputation, and driving long-term value for both companies and society.
Recommended Textbook
Business Ethics Ethical Decision Making and Cases 9th Edition by O. C. Ferrell
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10 Chapters
440 Verified Questions
440 Flashcards
Source URL: https://quizplus.com/study-set/1115 Page 2
Chapter 1: The Importance of Business Ethics
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/21922
Sample Questions
Q1) More than a compliance program, business ethics is becoming
A) a management issue to achieve competitive advantage.
B) less accepted by society.
C) mainly a government regulatory issue.
D) an initiative led by nonprofit organizations.
E) a program that decreases profits but increases societal benefits.
Answer: A
Q2) Which of the following was not a provision of the Sarbanes-Oxley Act?
A) It stiffened penalties for corporate fraud.
B) It created an accounting oversight board that requires corporations to establish codes of ethics for financial reporting.
C) It required top executives to sign off on their firms' financial statements.
D) It outlawed bribery of officials in other countries.
E) It made securities fraud a criminal offense.
Answer: D
Q3) How do values and judgments play a critical role when we make ethical decisions?
Answer: Page 7
Q4) Why is it important that businesspeople study business ethics?
Answer: Pages 8-11
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Chapter 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/21923
Sample Questions
Q1) _____ argued that, although profits are required for business, profit is not the primary purpose of business.
A) Adam Smith
B) Theodore Levitt
C) Norman Bowie
D) Herman Miller
E) Milton Friedman
Answer: B
Q2) In corporate governance, _____ is the process of auditing and improving organizational decisions and actions.
A) profit
B) loyalty
C) accountability
D) control
E) diligence
Answer: D
Q3) Why is ethical misconduct more difficult to overcome than poor financial performance?
Answer: Page 31
Page 4
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Chapter 3: Emerging Business Ethics Issues
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45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/21924
Sample Questions
Q1) The Age Discrimination in Employment Act specifically outlaws hiring practices that discriminate against people
A) who are under the age of 18.
B) who are between 16 and 20.
C) who are between 49-69.
D) who are past retirement age.
E) who are younger than 18 and older than 49.
Answer: C
Q2) Which of the following is not a side-effect of being the victim of workplace bullying?
A) Increased productivity
B) Sleep disturbance
C) Depression
D) Increased sick days
E) Stomach problems
Answer: A
Q3) What are the different definitions of bribery?
Answer: Page 70-71
Q4) What is a conflict of interest? Provide an example. Answer: Page 70
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Chapter 4: The Institutionalization of Business Ethics
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/21925
Sample Questions
Q1) _____ responsibilities relate to a business's contributions to stakeholders.
A) Economic
B) Legal
C) Ethical
D) Voluntary
E) Social responsiveness
Q2) _____ focus(es) on developing sound organizational practices and integrity for financial and nonfinancial performance measures, rather than on an individual's morals.
A) The Dodd-Frank Wall Street Reform and Consumer Protection Act
B) Compliance
C) Organizational ethics
D) Core practices
E) The Sarbanes Oxley Act
Q3) Which of the following is not a provision of the Sarbanes-Oxley Act?
A) Strengthens penalties for corporate fraud
B) Discourages the creation of ethical and legal compliance programs
C) Requires codes of ethics for financial reporting in corporations
D) Makes fraudulent financial reporting a criminal offense
E) Requires greater transparency in financial reporting
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Page 6
Chapter 5: Ethical Decision Making and Ethical Leadership
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) _____ are a primary influence on employee's ethical behavior because they are role models for the organization's values.
A) Friends
B) Parents
C) Peers
D) Coworkers
E) Leaders
Q2) According to the ethical decision-making framework, the absence of punishment provides a(n) _____ for unethical behavior.
A) reason
B) significant other
C) individual factor
D) opportunity
E) ethical issue intensity
Q3) The ethical decision-making framework includes the concepts of ethical issue intensity, individual factors, organizational factors, and opportunity. Discuss how these concepts influence the ethical decision-making process.
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Page 7
Chapter 6: Individual Factors: Moral Philosophies and Values
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Which moral philosophy evaluates the morality of an action on the basis of the equity, fairness, and impartiality of the action, with rules serving as guidelines in the decision-making process?
A) Rule utilitarianism
B) Act utilitarianism
C) Rule deontology
D) Act deontology
E) The relativist perspective
Q2) Explain how the levels of Kohlberg's model of cognitive moral development may influence a person's perception of and response to an ethical issue.
Q3) _____ have lower ethical issue sensitivity, meaning they are less likely to detect ethical issues. They may be more committed to completing projects and more dedicated to group values and objectives.
A) Relativists
B) Hedonists
C) Pragmatists
D) Deontologists
E) Teleologists
Q4) What is white collar crime and why has it become such a widespread problem?
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Chapter 7: Organizational Factors: the Role of Ethical
Culture and Relationships
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45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/21928
Sample Questions
Q1) Individuals, often from the same department, who band together for purposes that may or may not be relevant to the organization are called
A) quality circles.
B) informal groups.
C) teams.
D) work groups.
E) committees.
Q2) Which of the following is not a form of retaliation commonly experienced by whistle-blowers?
A) Relocation or reassignment
B) No promotion or raises
C) The cold shoulder by coworkers
D) Exclusion from work activities
E) Praise by supervisors for their honesty
Q3) Ethical concerns in centralized structures can occur because of very little
A) mobility.
B) upward communication.
C) scapegoating.
D) downward communication.
E) communication rigidity.
Page 9
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Chapter 8: Developing an Effective Ethics Program
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?
A) Conduct orientation
B) Values orientation
C) Coercive orientation
D) Obedience orientation
E) Compliance orientation
Q2) Because top managers may be more insensitive to ethical issues due to their focus on financial performance, the FSGO guidelines suggest that ethics officers report to the _____ instead.
A) stock market
B) board of directors
C) middle managers
D) customers
E) stakeholders
Q3) What are some of the ways that organizations can develop effective ethics programs?
Q4) How can ethical dilemmas and behavioral simulations help employees make more ethical decisions?
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Chapter 9: Managing and Controlling Ethics Programs
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/21930
Sample Questions
Q1) Which of the following is a possible unintended consequence of an organization's focusing more on ethics planning than on implementation?
A) Unethical conduct is viewed as acceptable behavior.
B) The government implements its own audits.
C) The ethics program is poorly designed.
D) Employees become annoyed.
E) The implementation process incurs large costs for the organization.
Q2) _____ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization's success.
A) Customers
B) Employees
C) Special interest groups
D) Competitors
E) Legislators
Q3) Compare and contrast ethics auditing and financial auditing. How can the tools of financial auditing be applied to ethics audits?
Q4) How can companies secure stakeholder input during an ethics audit? Why is it important to do so?
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11
Chapter 10: Globalization of Ethical Decision Making
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) _____ assumes that economic decisions are influenced by human behavior.
A) Rational economics
B) Socialism
C) Capitalism
D) Rational capitalism
E) Behavioral economics
Q2) Which of the following is not a criticism of or charge against multinational corporations (MNCs)?
A) They transfer jobs overseas, where wage rates are lower
B) They increase the gap between rich and poor nations
C) They pay excessively high taxes everywhere
D) They exploit the labor markets of host countries
E) They have an unfair advantage when competing with local businesses
Q3) How can differences in two countries' cultures create ethical issues in business?
Q4) What is dumping and why is it considered anticompetitive? Does the United States allow dumping?
Q5) Why are many international business ethics issues different from domestic ethical issues?
Q6) Discuss the ethical issues associated with multinational corporations.
Page 12
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