Corporate Social Responsibility
Final Exam
Course Introduction
Corporate Social Responsibility (CSR) is a course that explores the ethical, social, and environmental responsibilities of businesses in the modern world. It examines the ways organizations address stakeholder interests, contribute to sustainable development, and integrate social concerns into their operations and interactions with society. Students will analyze frameworks and strategies for implementing effective CSR initiatives, review global best practices, and evaluate the impact of corporate actions on communities and the environment. The course emphasizes the business case for CSR, stakeholder management, and the evolving expectations placed upon corporations in addressing societal challenges.
Recommended Textbook
Understanding Business Ethics 3rd Edition by
Peter A. Stanwick
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13 Chapters
687 Verified Questions
687 Flashcards
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Page 2
Chapter 1: The Foundation of Ethical Thought
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Sample Questions
Q1) The trolley problem is an example of
A) Sidgwick's dualism
B) Kant's ethics
C) An ethical dilemma
D) Ethical egotism
Answer: C
Q2) Which of the following is not one of the three teleological frameworks?
A) Ethical egoism
B) Utilitarianism
C) Kant's ethics
D) Sidgwick's Dualism
Answer: C
Q3) Ethical egoism is represented in self-improvement, and utilitarianism is represented in beneficence and noninjury.
A)True
B)False
Answer: True
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Chapter 2: The Evolving Complexities of Business Ethics
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) Which of the following factors do not characterize high levels of mutual trust in organizations?
A) Positive relationships between managers and subordinates
B) Delegation of decision making
C) High remuneration levels
D) Consistent and predictable behavior
Answer: C
Q2) Based on the findings of the 2011 National Business Ethics Survey, what is the key motivator for Baby Boomers?
A) Salary
B) Security
C) Maintain a full personal life
D) Desire for a work life balance
Answer: A
Q3) Integrity is derived from the Latin word integri, which means ______________.
A) Reciprocity
B) Wholeness
C) Commitment
D) Reliability
Answer: B
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Chapter 3: Stakeholders and Corporate Social Responsibility
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53 Verified Questions
53 Flashcards
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Sample Questions
Q1) In the opening case, _______________ is the organization that certifies companies that can have the Fair Trade logo on their products.
A) WorldFair
B) CountryFair
C) Fair Trade USA
D) MultiFair
Answer: C
Q2) A moral manager does not focus proactively on ethical issues nor does he or she try to purposely go against the social and legal norms that are expected of the firm by society.
A)True
B)False
Answer: False
Q3) An amoral manager is one who not only does not care how his or her decisions impact the stakeholders, but the actions are actively counter intuitive to what is the right and ethical thing to do.
A)True
B)False
Answer: False
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Chapter 4: Ethics and Financial Reporting
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51 Flashcards
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Sample Questions
Q1) ______________ accounting comes from the concept that management can manipulate the financial results of a company by adding or taking away reserves depending on the circumstances.
A) Hypothetical
B) Lease accounting
C) Cookie jar
D) Virtual
Q2) As the level of environmental dynamism increases, the potential for top level managers to commit fraud decreases.
A)True
B)False
Q3) The role of financial reporting is needed to provide information to investors and others with 3 out of the following objectives. Which is the odd one out?
A) make investment and related decisions applicable to the firm
B) help determine cash flows in the firm
C) identify economic resources and obligations available to the firm
D) establish employee remuneration packages
Q4) In a short essay, list and discuss the three primary objectives of financial reporting.
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Chapter 5: Ethical Leadership and Corporate Governance
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Sample Questions
Q1) In a short essay, discuss corporate governance.
Q2) The principles of ethical power are purpose, perspective, patience, and persistence. A)True
B)False
Q3) Strebel suggests that there are 4 major roles for the board of directors. Which one is not a role he indicates?
A) Auditing
B) Coaching
C) Public relations
D) Steering
Q4) In the opening case study, Korean Airlines stated initially that Ms. Cho had a responsibility to
A) Demand the flight returned to the departure gate
B) Inspect cabin service and monitor aircraft safety
C) Put pressure on cabin staff
D) Change the flight plans of the aircraft
Q5) The passive board is also called the rubber stamp board. A)True B)False
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Chapter 6: Strategic Planning, Corporate Culture, and Corporate Compliance
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Sample Questions
Q1) Basic assumptions are the key starting point for ethical decision making within the firm.
A)True
B)False
Q2) The U.S. Foreign Corrupt Practices Act that forbids firms from contributing to foreign political campaigns was passed into law in
A) 1907
B) 2007
C) 1990
D) 1977
Q3) Alan Graf believes that culture should include all of the following basic components except
A) Define the philosophy and corporate values in a mission statement
B) Utilize a tall organizational hierarchy so that control can be maintained
C) Develop guidelines for employees
D) Establish a formal channel for employees to report violations
Q4) Shared values are factors such as what is seen and heard within a firm.
A)True
B)False
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Chapter 7: Decision Making and Human Resource Issues
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Sample Questions
Q1) Which of the following categories of deviant behavior includes actions such as acting in an uncivilized manner, accusing and blaming the wrong people when mistakes are made, and starting false rumors and gossip that can be harmful to employees?
A) Political deviance
B) Property deviance
C) Production deviance
D) Personal aggression
Q2) Actions which the decision maker cannot change are called
A) Rigid actions
B) Inflexible actions
C) Nondiscretionary actions
D) Discretionary actions
Q3) In a short essay, list and discuss the three critical individual variables that would affect how individuals approach resolving an ethical dilemma.
Q4) Which is not a trait of the perfect leader according to Machiavelli?
A) Ability to manipulate
B) Bold in action
C) Stealthy when needed
D) Negotiating in an ethical manner
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Chapter 8: Ethics and the Environment
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Sample Questions
Q1) In the ________________ strategic focus, firms use their proactive environmental commitments in an attempt to differentiate their products and services for their customers and also allows potential customers to consider the natural environment when they are purchasing products and services.
A) environmental cost leadership
B) ecobranding
C) ecoefficiency
D) beyond compliance leadership
Q2) In the opening case the new billboard purifies __________cubic meters of air daily.
A) 98
B) 100,000
C) 1200
D) 5
Q3) In a short essay, list and discuss the five types of risks a firm encounters due to the impact of climate change.
Q4) In a short essay, discuss the strategic focus of (a) Ecoefficiency, (b) Beyond Compliance Leadership, (c) Ecobranding, (d) Environmental Cost Leadership.
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Chapter 9: Ethics and Information Technology
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Sample Questions
Q1) The American Management Association/ePolicy Institute survey examined the relationship between ethics and technology. One finding stated that 45% of firms monitored the time spent and numbers called on the phone.
A)True
B)False
Q2) Which of the following is not one of the consumer protection tools recommended by the Federal Trade Commission?
A) Protect your private information
B) Pay attention
C) Use your common sense
D) Share passwords
Q3) An effective data policy needs to address issues of privacy, control, accuracy, and security.
A)True
B)False
Q4) In The Interview hacking case, North Korea instigated a computer outage on Sony for 10 hours on December 22, 2014.
A)True
B)False
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Chapter 10: Ethics and Information Technology
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52 Flashcards
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Sample Questions
Q1) Which is not one of the financial costs of a recall?
A) Communication costs
B) Engineering costs
C) Marketing costs
D) Legal costs
Q2) In the opening vignette the app supporting the Pepsi AMP drink was described as
A) A little cultural exchange
B) A roadmap to success with your favorite kinds of women
C) Amp up before you score
D) Cutting edge
Q3) A direct cost related to boycotting varies greatly on the amount of use the consumer has for the firm's product.
A)True
B)False
Q4) Which is not one of the processes that determines the level of trust in interpersonal relationships?
A) Calculative process
B) Prediction process
C) Intentionality process
D) Social ties
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Chapter 11: Ethical Issues in the Developing World
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Sample Questions
Q1) Human rights such as civil rights, property rights, and labor rights do not have a direct impact on the strategic focus of a firm.
A)True
B)False
Q2) The payback rate for microfinance loans is between 60 and 65%.
A)True
B)False
Q3) An example of a(n) _______________ would be an individual who sets up a relief organization to help individuals who have been affected by a natural disaster.
A) Social bricoleur
B) Social constructionist
C) Social technologist
D) Social engineer
Q4) In 2007, __________ million people in sub-Saharan Africa were classified as undernourished.
A) 10.9
B) 146
C) 457
D) 925
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Chapter 12: Establishing a Code of Ethics and Ethical Guidelines
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Sample Questions
Q1) Which of the following organizations published a comprehensive code of ethics but did not carry them out?
A) Metlife
B) Enron
C) J. C. Penney
D) GE
Q2) ______ is one of the most common mistakes that companies make when developing Global Ethics Programs.
A) Having consensus on objectives for globalization of ethics commitments
B) Committing resources that focus on ethics issues in other countries
C) Not offering training in languages other than English
D) Acknowledging cultural differences
Q3) When was the date of the original corporate code of ethics introduced by J. C. Penney
A) 1903
B) 1913
C) 1933
D) 1943
Q4) In a short essay, describe the main elements of a Living Code of Ethics.
Page 14
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Chapter 13: Evaluating Corporate Ethics
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Sample Questions
Q1) Feminine cultures focus on material goods, status, accomplishment, and reward for ambition.
A)True
B)False
Q2) All of the following are examples of types of stakeholders except
A) Government
B) Suppliers
C) Competitors
D) Customers
Q3) Which of the following is not one of the three Rs in admitting mistakes?
A) Assume responsibility
B) Remove the evidence
C) Demonstrate regret
D) Offer a remedy to fix the problem
Q4) The three categories of classification determining how fraud is detected are corporate control, corporate culture, and beyond the influence of management.
A)True
B)False
Q5) In a short essay, discuss the role of ethics officers.
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