Corporate Social Responsibility
Final Exam Questions
Course Introduction
Corporate Social Responsibility (CSR) explores the ways in which businesses integrate social and environmental concerns into their operations and interactions with stakeholders. This course examines the ethical, legal, and economic responsibilities organizations face beyond profit-making, emphasizing topics such as sustainable business practices, stakeholder engagement, corporate governance, and the global impact of business decisions. Students will analyze real-world case studies, evaluate the effectiveness of various CSR strategies, and learn how responsible corporate actions can contribute to long-term organizational success and positive societal change.
Recommended Textbook
Understanding Business Ethics 3rd Edition by Peter A. Stanwick
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13 Chapters
687 Verified Questions
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Page 2
Chapter 1: The Foundation of Ethical Thought
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Sample Questions
Q1) ___________ is based on the underlying belief that the only person who can determine right and wrong is based on the free will of the person making the decision.
A) Intuitionism
B) Existentialism
C) Contractarianism
D) Kant's Ethics
Answer: B
Q2) ____________ is the presentation of facts related to specific ethical actions of an individual or organization.
A) Analytical ethics
B) Descriptive ethics
C) Normative ethics
D) Constructive ethics
Answer: B
Q3) Ethical egoism is represented in self-improvement, and utilitarianism is represented in beneficence and noninjury.
A)True
B)False
Answer: True
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Page 3
Chapter 2: The Evolving Complexities of Business Ethics
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Q1) The universality test of integrity draws on the belief of whether the individual would consider it acceptable behavior if anyone in the world did the same action.
A)True
B)False
Answer: True
Q2) Integrity is derived from the Latin word integri, which means ______________.
A) Reciprocity
B) Wholeness
C) Commitment
D) Reliability
Answer: B
Q3) The _____________ test is based on the scenario of whether the individual is comfortable if his or her actions were publicized in a newspaper or on television.
A) Universality
B) Trusted friend
C) Publicity
D) Golden Rule
Answer: C
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4
Chapter 3: Stakeholders and Corporate Social Responsibility
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Sample Questions
Q1) In a short essay, define and discuss the difference between immoral, amoral, and moral management styles.
Answer: a. An immoral manager-one who not only does not care how his or her decisions impact the stakeholders, but the actions are actively counter intuitive to what is the right and ethical thing to do. Immoral managers focus only on their own goals and the goals of the company and consider legal requirements as constraints or barriers that are ignored when their corporate actions are implemented.
b. An amoral manager-a manager who would be considered ethically neutral. An amoral manager does not focus proactively on ethical issues nor does he or she try to purposely go against the social and legal norms that are expected of the firm by society. The danger with an amoral manager is that since ethical considerations are not contemplated in the decision-making process, the manager many unintentionally commit unethical acts and not realize the impact the decision had on various stakeholders.
c. Moral manager-those decision makers who understand the importance and relevance of considering ethical issues when they are making decisions. Moral managers not only meet the minimum legal standards, but are proactive in presenting ethical leadership to the firm's employees and other stakeholders.
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Page 5
Chapter 4: Ethics and Financial Reporting
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Sample Questions
Q1) Which of the following is NOT one of the three potential conflicts of interest that can take place during the audit process?
A) Auditor-shareholder conflict of interest
B) Auditor-firm conflict of interest
C) Shareholders-management conflicts of interest
D) Self-interests-professional standards
Q2) In a short essay, list and discuss the five individual moderators that affect the individual-level antecedents of fraud.
Q3) Auditors are considered gatekeepers for the stakeholders.
A)True
B)False
Q4) Which of the following are not Section 404 internal controls ?
A) An internal code of ethics
B) Independent board members
C) Remuneration committees
D) Creation of processes for reporting concerns
Q5) In a short essay, list and discuss the three potential conflicts of interest that can take place during the auditing process.
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Chapter 5: Ethical Leadership and Corporate Governance
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Sample Questions
Q1) __________ transformational leaders use power to manipulate others and focus on their own self interests.
A) Authentic
B) Effective
C) Pseudo
D) Ethical
Q2) _______________ can be defined as the system that is used by firms to control and direct their operations and the operations of their representatives, the employees.
A) Corporate culture
B) Artifacts
C) Corporate governance
D) Ethical values
Q3) A(n) _____________ board member is one who does not have any direct financial ties to the firm.
A) Related
B) Outside
C) Inside
D) Operational
Q4) In a short essay, discuss corporate governance.
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Chapter 6: Strategic Planning, Corporate Culture, and Corporate Compliance
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Q1) An ethical crisis occurs when an event that was not part of the normal course of action for a firm takes place and affects the firm.
A)True
B)False
Q2) In general, corruption can be classified into each of the following major types except:
A) Collusive peddling
B) Petty corruption
C) Grand corruption
D) Influence peddling
Q3) The mirror test involves the decision maker's ability to look in the mirror after the decision has been made and state that he or she has made the right choice.
A)True
B)False
Q4) Criminal penalties for violation of the Foreign Corrupt Practices Act can be up to $2 million for a firm and $100,000 and 5 years in prison for an individual.
A)True
B)False
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Chapter 7: Decision Making and Human Resource Issues
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Q1) Distributive justice is a bottom up approach in which you ask and listen to what the subordinates are telling you.
A)True
B)False
Q2) Resultant luck is based on the background, family support system, and life experiences a person has before the moral decision is made.
A)True
B)False
Q3) Which is not a trait of the perfect leader according to Machiavelli?
A) Ability to manipulate
B) Bold in action
C) Stealthy when needed
D) Negotiating in an ethical manner
Q4) What proportion of men reported the reason for extreme job working "high compensation"?
A) 90%
B) 52%
C) 43%
D) 23%
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Chapter 8: Ethics and the Environment
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Sample Questions
Q1) Approximately 70% of solar radiation is reflected back towards the Sun
A)True
B)False
Q2) In a short essay, explain the concept of the Tragedy of the Commons.
Q3) The underlying belief of the _______________ is that free access with unrestricted use of any resource that is finite will ultimately ruin the resource through overexploitation.
A) tragedy of the commons
B) tragedy of the benefits
C) tragedy of the differentials
D) tragedy of the failures
Q4) Employees at ______________ took responsibility for developing environmental programs that focus on waste reduction and recycling
A) Lucent technologies
B) Dupont
C) GE Plastics
D) Timberland
Q5) In a short essay outline how a can transform itself through adopting Sustainable Strategies
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Chapter 9: Ethics and Information Technology
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Sample Questions
Q1) ___________________ allows unannounced monitoring of business-related calls.
A) The California Public Utilities Commission
B) The Privacy Rights Clearinghouse
C) The Electronics Communications Privacy Act d: Federal Trades Commission
Q2) In a short essay discuss how the use of e-mail impacts on the privacy of employees.
Q3) ______________ sell laptops that use fingerprint readers as part of their security systems.
A) Aladdin Knowledge Systems
B) Biometric Security Systems
C) Lenovo and Fujitsu
D) Privacy Rights Clearinghouse
Q4) Information overload is a positive benefit of e-mail communication channels in organizations.
A)True
B)False
Q5) Cookies are a form of monitoring customers and potential customers.
A)True
B)False
Q6) In a short essay, explain the USA PATRIOT Act.
Page 11
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Chapter 10: Ethics and Information Technology
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Q1) Which is not one of the three stages of the privacy issues related to consumer information?
A) How the information is collected
B) How the firm promotes the product
C) How the information is used
D) How the firm controls the information
Q2) Interorganizational power is based on who has the bargaining power between the purchaser and the supplier.
A)True
B)False
Q3) ______________ purchases are those products in which the consumer must accept a high level of compromise but has little confidence that their purchase will have material environmental impact.
A) Why bother?
B) Feelgood
C) Why not?
D) Win-lose
Q4) In a short essay, list and discuss four of the ways in which false and misleading advertising may take place.
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Chapter 11: Ethical Issues in the Developing World
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Sample Questions
Q1) All of the following are mentioned in the text as characteristics of successful social entrepreneurs EXCEPT:
A) Trying to following the constraints of ideology or discipline
B) Focusing on how the organization's mission will be used to create social value
C) Using innovation, resourcefulness and opportunity to determine what practical solutions are viable to solve the social problem
D) Recognizing everyone has the ability to contribute to the economic and social development of the organization
Q2) Which of the following is NOT mentioned in the text as an income category that would be used to describe customers at the base of the pyramid?
A) Extreme poverty
B) Subsistence
C) Low income
D) Moderate income
Q3) The payback rate for microfinance loans is between 60 and 65%.
A)True
B)False
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Chapter 12: Establishing a Code of Ethics and Ethical Guidelines
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Q1) Organizational learning can increase the level of ethical awareness by employees and can create a positive climate pertaining to ethical values and beliefs.
A)True
B)False
Q2) A (n) ______________ is a succinct document that is intended to set out the guiding principles of a company.
A) A values statement
B) A corporate credo
C) A corporate contingency plan
D) An Internet privacy policy
Q3) It is important to put a code of ethics into writing regardless of the size of the business because it helps stakeholders know which behaviors are acceptable and which are not.
A)True
B)False
Q4) A corporate credo is a statement that sets forth the company's beliefs and responsibilities to stakeholders.
A)True
B)False
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Chapter 13: Evaluating Corporate Ethics
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Sample Questions
Q1) According to the research study conducted by PricewaterhouseCoopers 2014 Global Economic Crime Survey, when fraud was committed by someone external to the company ______% were dismissed by their employer.
A) 17%
B) 5%
C) 23%
D) 79%
Q2) The ____________ was amended in 1986.
A) False Claims Act
B) Sarbanes-Oxley Act
C) Occupational Safety and Health Administration
D) US Foreign Corrupt Practices Act
Q3) Which of the following types of cultures would be less likely to change or provide input to their supervisors?
A) Low uncertainty avoidance
B) High uncertainty avoidance
C) Low power distance
D) High power distance
Q4) In a short essay, discuss the role of ethics officers.
Q5) In a short essay, describe the concept of ethical auditing.
Page 15
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