Corporate Social Responsibility Exam Bank
Course Introduction
Corporate Social Responsibility (CSR) explores the ways in which businesses fulfill their ethical, social, and environmental obligations to various stakeholders, including employees, customers, communities, and the planet. This course examines the theoretical foundations of CSR, its integration into business strategies, and the impact of responsible corporate practices on long-term organizational success and societal well-being. Students will analyze case studies, current trends, and frameworks for assessing and implementing CSR initiatives, gaining an understanding of why responsible business is crucial in todays global economy.
Recommended Textbook
Canadian Business and Society Ethics Responsibilities and Sustainability 3rd Edition by Robert W.
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16 Chapters
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Page 2
Chapter 1: The Relationship Between Business and Society
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) The concession doctrine implies that incorporation is a right,not a privilege for businesses.
A)True
B)False
Answer: False
Q2) In recruiting professionals to come and work for the firm,JKL Corporation provides incentives to the employees attending interviews.For example,Mary is encouraged to bring her husband,Robert,to the job interview at the company's expense.This is an example of what form of corporate wrongdoing?
A) Misleading financial statements
B) Kickbacks
C) Stock manipulation
D) Bid rigging
E) There is no wrongdoing
Answer: E
Q3) A minority of Canadians are owners of businesses,either directly or indirectly.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Ethics and Capitalism
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Sample Questions
Q1) Much of the theory of the classical capitalist system is based on the philosophical underpinnings of the American system,but is equally applicable to the Canadian economy.
A)True
B)False
Answer: False
Q2) Consumer sovereignty is the assumption that:
A) the consumer is servant to the producer.
B) the producer is servant to the consumer.
C) consumers are guaranteed to experience equality of opportunity in the product market.
D) the work ethic of individuals is extremely diligent in all instances.
E) economic freedom exists for consumers in an oligopolistic market.
Answer: B
Q3) Define the "right to private property" and provide four rationales for this right. Answer: Answers will vary
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Page 4
Chapter 3: Identifying Stakeholders and Issues
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Sample Questions
Q1) An example of a crisis for management can be seen in the situation of XL Foods,operating in Brooks,Alberta,when it was discovered that E.coli was present in beef, but the plant was allowed to continue to operate for about ten days after that discovery.
A)True
B)False
Answer: True
Q2) Categorizing stakeholders into various groups,such as internal and external,is desirable because it helps managers strategize accommodations.
A)True
B)False
Answer: False
Q3) Organizations must identify their stakeholders to obtain their resources and maintain their legitimacy.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Stakeholder and Issue Analysis
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Sample Questions
Q1) Interpret the typology of influence strategies presented in Table 4.3 (Typology of Influence Strategies) of your textbook.
Q2) A supplier only makes one product and sells it exclusively to one chemical manufacturing plant.Their relationship is an example of
A) Indirect/usage (firm power).
B) Direct/usage (high interdependence).
C) Indirect/withholding (low interdependence).
D) Direct/withholding (stakeholder power).
E) Direct/usage (firm power)
Q3) Stakeholder management capability involves analysis of the power stakeholders held over the organization's decisions.This is done in the process level of stakeholder management.
A)True
B)False
Q4) Stakeholder management focuses on managing relationships whereas stakeholder collaboration focuses on building relationships.
A)True
B)False
Q5) Differentiate between stakeholder management and stakeholder collaboration.
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Chapter 5: Ethics of Business: The Theoretical Basis
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Sample Questions
Q1) Business ethics is not concerned with rules and guidelines for morally right behaviour.
A)True
B)False
Q2) The decision to relocate production to a developing nation is complex.There will be certain harms to the current employees in Canada,as well as to the community in which the Canadian factory is located.There are also significant benefits.Some stakeholders,such as the stockholders,will feel these benefits more than others.The future employees in the developing nation will certainly benefit from the relocation.Other options are considered and it is determined that the benefits of relocation outweigh the negatives.The decision is made on the basis of the ___________ principle of ethical reasoning.
A)universal rule
B)personal virtues
C)ethic of caring
D)D.utilitarian
E)economic efficiency
Q3) Kaler's gradations of self-interest would identify egoism as non-moral.
A)True
B)False
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Chapter 6: Ethics of Business: Management and Leadership
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Sample Questions
Q1) A statement of values is designed to influence organizational objectives and performance measures and should not influence individual objectives and performance measures.
A)True
B)False
Q2) Ted was warned by his supervisor that failing to recycle soda cans is a violation of company rules.If Ted continues to throw soda cans in the garbage,his supervisor will send him a disciplinary letter.If he repeats the offence yet again,the CEO will be informed.These policies about employee rights in a disciplinary process are reflective of which generation of codes of conduct?
A) First
B) Second
C) Third
D) Fourth
E) Fifth
Q3) Codes of conduct are imposed on organizations from external sources,such as government.
A)True
B)False
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Page 8
Chapter 7: Corporate Social Responsibility: The Concept
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Sample Questions
Q1) Social impact assessment evaluates all of the following areas of business,except:
A) Purpose
B) Legitimate rights of stakeholders
C) Quality of life
D) Metrics
E) Government policy
Q2) What is ISO 26000?
Q3) The VBA model incorporates five frameworks in common usage by academics and managers: corporate social responsibility (CSR),business ethics (BE),stakeholder management (SM),sustainability (SUS),and corporate citizenship (CC).
A)True
B)False
Q4) Explain what is meant by the principle of legitimacy?
Q5) Responsibilities for being a good corporate citizen and being profitable are mutually exclusive.
A)True
B)False
Q6) On what grounds has the Triple-E bottom line been criticized?
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Chapter 8: Corporate Social Responsibility: In Practice
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Sample Questions
Q1) Cause-related marketing is likely to continue given the reduction in government funding for charitable organizations.
A)True
B)False
Q2) Juan's employer has a policy outlining the conditions whereby he can take time off work to volunteer.His organizational policy can be considered to be encouraging rather than enabling volunteerism.
A)True
B)False
Q3) The social paradigm can be described as "Doing well by doing good."
A)True
B)False
Q4) Sara's mother was a stay-at-home mother who volunteered at the local hospital throughout Sara's childhood.Sara's mother was a professional volunteer.
A)True
B)False
Q5) Which Canadian industries are the most heavily involved in corporate donation? Which industries did these donations support?
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Chapter 9: Measuring,reporting,and Communicating CSR
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Sample Questions
Q1) NMO Corporation was a negative corporate image.This means that it also has a negative corporate reputation.
A)True
B)False
Q2) What are some of the best known surveys evaluating the social and environmental performance of business schools?
Q3) CSR reporting in Canada is no longer voluntary for companies with public ownership.
A)True
B)False
Q4) The majority of experts believe that in the future,business will likely see
A) Increased standardization of measurement of CSR
B) Mandatory CSR reporting by governments
C) Greater stakeholder engagement
D) CSR becoming more mainstream
E) Corporations losing interest in CSR
Q5) What are the recommendations made by Chatterji and Levine for improving the reporting process?
Q6) Is there a definitive relationship between CSR and profitability?
Q7) Discuss the transition-and-transformation scenario developed by White.
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Chapter 10: Regulating Business Ethics and Responsibilities
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Sample Questions
Q1) Manitoba Hydro cannot be considered a Crown corporation because it is operated by a provincial government,not the federal government.
A)True
B)False
Q2) How does the trend toward privatization provide opportunities for business?
Q3) The government has determined that it is in society's interest to ensure that consumers are protected from security fraud.There are laws that require stock exchanges,for example,to develop their own agencies to investigate allegations of insider trading.The provincial securities commission is an example of a ____________ that operates under __________ form of regulatory control.
A) self-regulatory organization; quasi-government self-regulation
B) government-regulatory organization; quasi-government self-regulation
C) self-regulatory organization; mandated self-regulation
D) government-regulatory organization; mandated self-regulation
E) None of the answers.
Q4) Discuss the degree and influence of Canadian business in politics.
Q5) Summarize three ways in which businesses are involved in politics.
Q6) What is meant by a public-private partnership (PPP)?
Q7) Discuss quasi-government regulation.Provide examples in the Canadian economy.
Page 12
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Chapter 11: Responsible Ownership and Governance
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Sample Questions
Q1) Boards are paying more attention to CSR because of:
A) Less globalization
B) Increased trust
C) Non-profit activism
D) Civil society activity
E) Less investor interest
Q2) Having developed a prototype of his new lawnmower,John is attempting to acquire sufficient capital to market his product.In exchange for a majority ownership of his company,John receives two million dollars from an investment group in Brampton to provide the income to launch this endeavour.The investors group is an example of a(n)
A) mutual company
B) income trust
C) labour supported investment fund
D) venture capital company
E) private equity firm
Q3) Non-public corporations do not have to disclose top management compensation and are not subject to the Sarbanes-Oxley legislation.
A)True
B)False
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Chapter 12: Ethics and Responsibilities in the Workplace and Marketplace
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Sample Questions
Q1) Consumer sovereignty reflects collectiveness as opposed to individualism.
A)True
B)False
Q2) Which of the following is not a characteristic of sustainability purchasing?
A) Preference to suppliers that generate positive social and environmental outcomes
B) Regulation is imposed by government
C) Integrates sustainability considerations into product selection
D) Entails looking at what products are made of, where they come from, and how they are made
E) Includes how products will be ultimately disposed
Q3) Mergers and acquisitions always reduce competition.
A)True
B)False
Q4) The federal government has enacted legislation which requires that corporations implement employment equity.
A)True
B)False
Q5) Discuss the fair trade movement.
Q6) What ethical issues are related to workplace privacy?
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Chapter 13: Civil Society Stakeholders
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Sample Questions
Q1) An NGO in Canada is attempting to influence consumers consider the purchase fair trade products as Christmas gifts.Support for alternative product sources is a tactic of NGOs.
A)True
B)False
Q2) Partnerships with NGOs can enhance employees' sense of engagement with their employer.
A)True
B)False
Q3) How is a corporation likely to respond to an NGOs demands,when transaction costs are high? Provide an example.
Q4) The social media does not include:
A) Blogs
B) Wiki websites
C) Online editions of mainstream news outlets
D) Podcasting
E) Twitter
Q5) Which three variables will influence the corporation's response to NGO activism?
Q6) Provide examples of three Canadian "think tanks".
Q7) What are the issues that have arisen as a result of media ownership?
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Chapter 14: The Environment and Business Responsibilities
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Sample Questions
Q1) The reputations of corporations who address environmental issues are not likely to be enhanced because these behaviours are now expected of all businesses.
A)True
B)False
Q2) OP,an oil and gas exploration company,has decided to adopt an innovative approach to natural gas extraction that will have a less damaging impact on the environment.The idea was first launched by a coop student working in the marketing department who championed the idea when meeting with her department regarding the unit's environmental objectives,the marketing manager raised it with the CFO.The CFO thought the idea sufficiently innovative that he raised it to the CEO.This company is most likely applying the _________ orientation to environmental concerns.
A) token response
B) compliance with laws and regulations
C) comprehensive environmental management
D) sustainable development
E) business sustainable development
Q3) Identify some of the rationales for business journalists' criticism of sustainability.
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16
Chapter 15: Globalization and Business Responsibilities
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Sample Questions
Q1) The vision of the International Code of Ethics for Canadian Business states that the global presence of Canadian business is economically rewarding for all parties.
A)True
B)False
Q2) Globalization is a process that contradicts protectionism.
A)True
B)False
Q3) The Corruption Perceptions Index Scores 2011 shows that New Zealand scores the highest as the least corrupt country.
A)True
B)False
Q4) The World Bank is focused on financial and technical assistance to Africa,Asia,Latin America,and the Middle East.
A)True
B)False
Q5) Describe the International Labour Organization (ILO).
Q6) Outline the principles concerning community participation and environmental protection in the International Code of Ethics for Canadian Business Principles
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Chapter 16: The Socialization of Capitalism
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Sample Questions
Q1) Khesia is charged with making sure the implementation of a CSR strategy occurs within her corporation.She,for example,has determined that a(n) ____________ will be needed to set specific targets for the implementation of the __________ of "improving the communities within which factories are located."
A) organizational arrangement, social policy
B) social policy, organizational arrangement
C) operational objectives, objective
D) objective, operational objective
E) objective, general objective
Q2) "Lobbying for an increase in quotas will certainly help our shareholders maximize short-term return," stated the CFO,"I just don't know whether it is environmentally sound or whether the response from the general public will be so negative that our reputation will suffer." In this case,lobbying for increased quotas is a _____________.
A) strategic issue
B) mission
C) vision
D) belief
E) general objective
Q3) What are the four stages in the sustainability strategy continuum?
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Page 18