Corporate Social Responsibility
Exam Answer Key
Course Introduction
Corporate Social Responsibility (CSR) explores the ways in which businesses integrate ethical, social, and environmental considerations into their operations and stakeholder interactions. This course examines the theoretical foundations and practical applications of CSR, including its impact on reputation, sustainability, and long-term success in the global marketplace. Students will analyze current case studies, debate regulatory and voluntary frameworks, and evaluate strategies for implementing CSR initiatives that balance profit with positive societal impact. The course also addresses contemporary challenges such as globalization, supply chain transparency, and stakeholder engagement, equipping students with the skills needed to promote responsible business practices.
Recommended Textbook
Business Ethics Now 5th Edition by Andrew Ghillyer
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Page 2
Chapter 1: Understanding Ethics
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Sample Questions
Q1) The _____ is based on the assumption that one's pursuit of an ethical ideal will match others' ethical ideals.
Answer: Golden Rule
Q2) Identify an example of instrumental value.
A)Money
B)Self-respect
C)Happiness
D)Health
Answer: A
Q3) An intrinsic value means that the pursuit of one value is a good way to reach another value.
A)True
B)False
Answer: False
Q4) The process of ethical reasoning involves looking at the available information and then drawing conclusions based on that information in relation to an individual's own ethical standards.
A)True
B)False
Answer: True
Page 3
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Chapter 2: Defining Business Ethics
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Sample Questions
Q1) A perspective of business ethics that is a simple documentation of what is happening in a business situation is termed _____ perspective.
A)arbitrative
B)meditative
C)prescriptive
D)descriptive
Answer: D
Q2) A positive outcome of the awareness generated by unethical behavior in the business world has been increased attention to the need for third-party guarantees of ethical conduct and active commitments from the rest of the business world.
A)True
B)False
Answer: True
Q3) Corporate ethics has moved from the domain of legal and human resource departments into the _____ with the appointment of corporate ethics officers with clear mandates.
Answer: organizational mainstream
Q4) _____ is the application of ethical standards to business behavior.
Answer: Business ethics
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Chapter 3: Organizational Ethics
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Sample Questions
Q1) _____ refer to the line function that maintains the technology backbone of an organization-data transfer and security, e-mail communications, internal and external websites, as well as the individual hardware and software needs that are specific to the organization and its line of business.
Answer: Information systems
Q2) The need for certified financial documents assumes great importance for an organization when _____.
A)it goes public by selling stock in the organization on a public stock exchange
B)it needs to recruit a large number of employees
C)it has to increase its corporate social responsibility (CSR) activities
D)it is being charged of fraudulent practices by its employees and shareholders
Answer: A
Q3) A composition of the key functional inputs that an organization provides in the transformation of raw materials into a delivered product or service is termed _____.
A)value chain
B)cognitive work analysis
C)dynamic simulation
D)corporate governance
Answer: A
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Page 5
Chapter 4: Corporate Social Responsibility
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Sample Questions
Q1) Spark Inc. (SI), a multinational corporation, had reported large losses in the previous financial year. To overcome these losses, the company planned to take the instrumental approach to corporate management. Which of the following best illustrates this approach?
A)It provides employees with healthy meals and has a gymnasium at the workplace.
B)It provides employees with cab services or gives them fuel allowance.
C)It uses its resources to enhance the productivity of employees and thus increases profits.
D)It uses biodegradable plastic containers in its office cafeteria.
Q2) The practices of making a company's operations "carbon neutral" was initially developed as a solution for those industries, such as airlines or automobile companies, that face significant challenges in reducing their emissions.
A)True
B)False
Q3) Layoffs reduce corporation costs and only affect the laid-off employees.
A)True
B)False
Q4) _____ implies that an organization is responsible for meeting all its legal and social obligations.
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Chapter 5: Corporate Governance
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Sample Questions
Q1) Which of the following principles should a company follow for effective corporate governance?
A)The appointments to the board of directors should always be done on the basis of quid pro quo agreements.
B)The board of directors and the CEO should work together when evaluating risk-versus-reward scenarios.
C)The board of directors should consist solely of members who have direct connections to the company.
D)The roles of the chairperson of the board and that of the chief executive officer should be merged.
Q2) Which of the following is true of the CRAFTED principles of governance?
A)It recommends creating a culture of consistency, accountability, and responsibility.
B)It considers only the financial profitability of all operational actions.
C)It favors a tight information flow managed by a company's senior executive leaders.
D)It approves of selecting members of a board by trading professional favors.
Q3) The Sarbanes-Oxley Act of 2002 incorporates the "_____" approach to corporate governance.
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Chapter 6: The Role of Government
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Sample Questions
Q1) Prior to the passing of the Foreign Corrupt Practices Act, illegal corporate behavior was punishable only through "secondary" sources of legislation like the _____, which required full disclosure of funds that were taken out of or brought into the United States.
Q2) Which of the following requirements is included in the status of organizational probation under the Federal Sentencing Guidelines for Organizations (FSGO)?
A)Reporting a business's financial condition to the court on a periodic basis
B)Reporting confidential details of all employees to the court on a periodic basis
C)Reporting progress to the FSGO in expediting or securing the performance of routine governmental favors
D)Reporting progress to the FSGO in making monetary contributions to the U.S. political parties
Q3) Discuss the Dodd-Frank Wall Street Reform and Consumer Protection Act and the agencies that were founded as a result of the passing of this act.
Q4) _____ are facilitating payments to foreign officials in order to expedite or secure the performance of a routine governmental action.
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Chapter 7: Blowing the Whistle
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Sample Questions
Q1) An _____ whistle-blower is an employee who discovers corporate misconduct and brings it to the attention of his supervisor, who then follows established procedures to address the misconduct within the organization.
Q2) A whistle-blower is an individual who discovers corporate misconduct and chooses not to do anything about it.
A)True
B)False
Q3) The Corporate and Criminal Fraud Accountability Act is also called the _____ Act.
Q4) An employee can anonymously alert a company of suspected misconduct within the organization using the whistle-blower hotline.
A)True
B)False
Q5) The lawsuits brought under the federal Civil False Claims Act establishes a whistle-blower as a deputized petitioner for the _____.
Q6) What is a whistle-blower hotline? How can an organization ensure that it is effective?
Q7) Why should whistle-blowing be the last resort?
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Chapter 8: Ethics and Technology
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Sample Questions
Q1) Michelle receives a formal notification from her company stating that it will be monitoring all her e-mail and web activity. The notification also indicates that her continued employment with the company will depend on her agreement to abide by its monitoring policy. Because jobs are hard to come by, Michelle accepts. The consent given by Michelle can be classified as _____ consent.
A)thick
B)implied
C)thin
D)inferred
Q2) With employers being able to monitor every keystroke on a computer, track every website visited, and record every call made by employees, the workplace is beginning to display Orwellian characteristics.
A)True
B)False
Q3) _____ is a work arrangement that enables employees to log into their company's network via a secure gateway such as a virtual private network.
Q4) Explain the differences between thin and thick consent.
Q5) Information can be sent over fiber-optic cables only after it has been _____.
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Page 10
Chapter 9: Ethics and Globalization
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Sample Questions
Q1) Enforcing a global ethical standard would require all parties involved to agree on acceptable standards of behavior and appropriate consequences for failing to abide by those standards.
A)True
B)False
Q2) Ethical relativism arises when a multinational company comes up against a policy that is banned both in its own country and in the country with which it's doing business.
A)True
B)False
Q3) The European Economic Community is an example of a regional trade bloc.
A)True
B)False
Q4) The Organization for Economic Cooperation and Development (OECD) Guidelines believe that less-developed countries should:
A)not be considered a lucrative market.
B)allow their natural resources to be tapped into freely.
C)benefit from a corporation's advanced technology.
D)avoid trading with developed nations.
Q5) Differentiate between less-developed and developed nations.
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Chapter 10: Making It Stick: Doing Whats Right in a Competitive Market
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Sample Questions
Q1) The first stage in the process of making ethical behavior sustainable for an organization is to establish a _____.
Q2) A company's commitment to ethical behavior impacts only the lower level of management and those departments that deal directly with customers.
A)True
B)False
Q3) _____ describes the characteristic of publicly committing to the highest level of professional standards and then sticking to that commitment.
Q4) Which of the following statements is most likely to be true of an organization's code of ethics?
A)There are a few perfect models for a code of ethics.
B)The audience for a code of ethics includes only the shareholders of an organization.
C)The code of ethics of an organization captures every possible event from each department.
D)The code of ethics is written for the employees of an organization, and the stakeholders are not required to follow it.
Q5) Explain the stages for making ethical behavior sustainable for an organization.
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