Corporate Governance
Pre-Test Questions
Course Introduction
Corporate Governance explores the systems, principles, and processes by which companies are directed and controlled. This course examines the roles and responsibilities of key stakeholders, including boards of directors, executives, shareholders, and other interest groups. Topics include regulatory frameworks, ethical decision-making, governance structures, transparency, accountability, and the impacts of globalization on corporate governance practices. Through case studies and current events, students gain insight into the challenges and best practices for ensuring responsible management and sustainable corporate success.
Recommended Textbook
Business and Society Ethics Sustainability and Stakeholder Management 10th Edition by Carroll
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Page 2
Chapter 1: The Business and Society Relationship
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Sample Questions
Q1) The intermediate level of business power is found in
A) corporate headquarters.
B) the boards of individual corporations.
C) groups of corporations acting in concert.
D) medium-sized corporations.
Answer: C
Q2) Which of the following is not a sphere of power indicated in the text?
A) economic
B) technological
C) political
D) intermediate Answer: D
Q3) Business interacts with only a limited number of stakeholder groups.
A)True
B)False
Answer: False
Q4) Power is only manifest when it is used purposefully.
A)True
B)False
Answer: False
Page 3
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Chapter 2: Corporate Social Responsibility, Citizenship, and Sustainability
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Sample Questions
Q1) The traditional concept of business responsibility in the United States is based on A) democracy.
B) socialism.
C) the classical economic model.
D) the neoclassical economic model.
Answer: C
Q2) One of the arguments against corporate social responsibility is that by requiring more of U.S. corporations, they may be put at a disadvantage relative to foreign competitors. Evaluate this argument.
Answer: This argument is fallacious on its face. Corporate social responsibility is rapidly becoming a global concern, and many other countries require more from their corporations than the U.S. requires.
Q3) A society more satisfied with corporate social responsiveness, performance, and citizenship will invariably have reduced criticism of business.
A)True
B)False
Answer: False
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Page 4
Chapter 3: The Stakeholder Approach to Business, Society, and Ethics
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Sample Questions
Q1) The diagnostic typology of organizational stakeholders categorizes stakeholders by their perceived level of cooperation and/or threat. Explain how this typology works and evaluate its usefulness.
Answer: The typology divides stakeholders' possible actions into two categories, threat to the firm, and cooperation with the firm. It is important to note that the dichotomy is not about the stakeholders themselves--an single stakeholder can both threaten and cooperate with a given firm. This may be the typology's single most valuable contribution, allowing the manger to see that a single stakeholder is not necessarily one-dimensional. Beyond that, each dimension (threat and cooperation) is divided into high and low levels, allowing the manager to more closely tailor a strategy toward each possible combination. Students (and managers) should recognize, however, that this level of separation is a rough cut at best. Each stakeholder must be thoroughly analyzed to determine how to deal with it in the most effective manner.
Q2) The degree to which a stakeholder's claim requires immediate response is its A) power.
B) legitimacy.
C) urgency.
D) coercion.
Answer: C
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Chapter 4: Corporate Governance: Foundational Issues
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Sample Questions
Q1) Boards have recently improved in all of the following ways except
A) more directors are independent.
B) reducing executive pay.
C) more directors own stock in the company.
D) more boards are likely to demand change.
Q2) Wages have grown faster than CEO salaries over the past decade.
A)True
B)False
Q3) The state-issued document that grants the corporation's right to exist and stipulating the basic terms of its existence is a(n)
A) certificate of legitimacy.
B) occupancy permit.
C) charter.
D) article of incorporation.
Q4) Some analysts believe that business's social legitimacy is fragile.
A)True
B)False
Q5) What is the difference between an owner and an investor?
Q6) List the reasons that good candidates for corporate board positions are hard to find.
Page 6
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Chapter 5: Strategic Management and Corporate Public Affairs
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Sample Questions
Q1) Describe what the text means by "focus on management sustainability."
Q2) All of the following represent examples of enterprise-level thinking except
A) how a firm responds to a public crisis.
B) the extent to which a firm attempts to identify social issues, analyze them, and integrate them into its strategic management process.
C) the extent to which a firm has established board or senior management committees to grapple with social issues.
D) the extent to which a firm has studied its functional structure and made changes necessary to make its operations more efficient.
Q3) According the text, the overriding questions that enterprise-level strategy needs to address is, "What do we stand for?" Why is that question considered so important?
Q4) The concept of enterprise-level strategy is the idea that best links
A) ethics to performance.
B) strategy to performance.
C) public policy to performance.
D) ethics to strategy.
Q5) What is meant by a public affairs strategy?
Page 7
Q6) Explain the relationship of ethics to strategic management.
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Chapter 6: Risk, Issue, and Crisis Management
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Sample Questions
Q1) The most rudimentary form of issue identification entails
A) subscribing to a news clipping service.
B) subscribing to a forecasting service.
C) assigning a member of the organization to continuously scan a variety of publications.
D) relying on the staff of the public affairs office to scan the environment.
Q2) The issues management process and crisis management process are both focused on
A) improving stakeholder management.
B) improving sustainability.
C) improving financial performance.
D) improving management development.
Q3) Explain why having a prepared plan for dealing with crises is so important.
Q4) The implementation phase of the issues management process does not include
A) formulation of responses.
B) putting the plan into action.
C) evaluating the results of the response.
D) monitoring the results.
Q5) Describe what "stakeholder integration techniques" are.
Q6) Describe some of the major differences between issues management and crisis management.
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Chapter 7: Business Ethics Essentials
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Sample Questions
Q1) What are the seven habits of highly moral leaders?
Q2) Virtually all companies that exhibit moral management have had that outlook since they were founded.
A)True
B)False
Q3) Discuss the relevance of one's motivations to his or her ethical actions.
Q4) Amoral management relies primarily on a compliance strategy that focuses on obedience to the law.
A)True
B)False
Q5) Over half of Americans say that business executives have high or very high ethics.
A)True
B)False
Q6) Moral identification and ordering refers to the ability to discern the ambiguity of moral factors.
A)True
B)False
Q7) Describe and evaluate the "what is?" ethics question.
Q8) Briefly describe the process of moral development described by Kohlberg.
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Chapter 8: Managerial and Organizational Ethics
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Sample Questions
Q1) Virtue ethics have brought back the idea that _________ education be taught in more schools and corporations.
A) Leadership
B) Management
C) Communication
D) Character
Q2) Based on surveys of managers, the society's moral climate appears to
A) be a direct factor in managers' ethical deliberations.
B) be irrelevant to managers.
C) be a leading influence in managers' decisions.
D) serve as a background factor in managers' decisions.
Q3) Unlike other ethical principles, virtue ethics focuses on
A) what acts should be done.
B) the consequences of our actions.
C) human dignity.
D) the individual becoming virtuous.
Q4) Failure to discipline someone who violates the organization's ethics standards implies approval of the person's behavior.
A)True
B)False
Page 10
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Chapter 9: Business Ethics and Technology
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Sample Questions
Q1) Advances in information technology and biotechnology are
A) slowing down.
B) accelerating.
C) occurring mainly in the United States.
D) being used primarily to improve the lives of people in developing countries.
Q2) The most basic moral question involved in stem cell research is
A) what constitutes human life.
B) who "owns" the embryo.
C) the use to which the results of the research will be applied.
D) who will benefit from the research.
Q3) One of the most serious invasion of privacy issues with respect to e-commerce is
A) access to pornography sites.
B) downloading copyrighted material.
C) collection and use of personal information.
D) sharing medical information with unauthorized users.
Q4) Which of the following is not a symptom of technological intoxication?
A) We favor the quick fix.
B) We fear and worship technology.
C) We become satisfied with the level of available technology.
D) We blur the distinction between what is real and what is fake.
Page 11
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Chapter 10: Ethical Issues in the Global Arena
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Sample Questions
Q1) The FCPA has had a significant impact on the way American firms do business globally.
A)True
B)False
Q2) Major strategies MNCs may use to conduct global business, but still maintain an ethical sensitivity include all of these except:
A) modify or redesign products.
B) link ethics with global strategy.
C) suspend business activities in certain countries.
D) conduct ethical audits.
Q3) Which of the following is not one of home/host stakeholder pressures?
A) culture
B) system of government
C) economic system
D) laws
Q4) What are the most important factors leading a firm to take corporate action against corruption?
Q5) Provide an example of how the FCPA has cracked down on corrupt practices.
Q6) Describe the differences between internationalization and globalization.
Q7) Discuss the best ways to combat bribery.
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Chapter 11: Business, Government, and Regulation
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Sample Questions
Q1) Using the arguments for and against industrial policy, discuss the benefits and detriments of government support for the hydrogen economy (i.e., using hydrogen as a primary source of fuel to replace oil).
Q2) The dilemma of deregulation is
A) to enhance competition within the industry without harming workers' status.
B) to enhance competition within the industry without sacrificing applicable social regulations.
C) to prevent monopolies without allowing hypercompetition.
D) to provide business more freedom without completely abandoning governmental authority.
Q3) Proponents of privatization want government to be a producer of services.
A)True
B)False
Q4) The monetary policy set the Federal Reserve System is completely independent of the influence of other branches of government.
A)True
B)False
Q5) Describe the history of the U.S. government as to industries in distress.
Q6) Who determines the public interest?
13
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Chapter 12: Business Influence on Government and Public Policy
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Sample Questions
Q1) Distinct groups or parties that realize they have something in common, so that it makes sense for them to join forces, typically form
A) joint ventures.
B) partnerships.
C) coalitions.
D) limited liability corporations.
Q2) To be effective, grassroots lobbying must be genuine.
A)True
B)False
Q3) Are the arguments for PACs more compelling than those against these organizations? Explain your position.
Q4) The way in which most legislation gets passed is through special-interest politics.
A)True
B)False
Q5) Lobbyists are affectionately known as "influence peddlers."
A)True
B)False
Q6) Should PACs be outlawed? Why or why not?
Page 14
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Chapter 13: Consumer Stakeholders: Information Issues
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Sample Questions
Q1) Plot placement is a response to
A) the TiVo effect.
B) consumer reports.
C) age compression.
D) self-regulatory guidelines.
Q2) Comparative advertising always affects advertising positively.
A)True
B)False
Q3) Which of the following is a category of top consumer complaints?
A) Auto
B) Sales
C) Airline
D) Landlord/Tenant
Q4) The Federal Packaging and Labeling Act of 1967 is administered by the
A) Federal Trade Commission.
B) Consumer Products Council.
C) Interstate Commerce Commission.
D) Federal Drug Administration.
Q5) What role do you think the Warranty Act should play in new extended warranty scams.
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Chapter 14: Consumer Stakeholders: Product and Service Issues
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Sample Questions
Q1) Essential aspects of quality include which of the following?
A) advertising
B) color
C) attributes
D) durability
Q2) The Food Safety Modernization Act (FSMA) gives the FDA a mandate to develop a science-based food safety system that addresses hazards from farm to table, putting greater emphasis on the prevention of food-borne illness - a major concern of consumers. Has this law been effective? How has it changed food safety?
Q3) What is the controversy over "pink slime"?
Q4) One of the strengths of Six Sigma program's has been its
A) laser-like focus on worker satisfaction.
B) increase in customer loyalty.
C) contribution to research in production quality.
D) clarity of process and the steps companies must take to adopt it.
Q5) The initial part of the total quality management process is to
A) define quality in terms of customer expectations and requirements.
B) develop standards and specifications for quality.
C) design efficient production processes.
D) develop customer satisfaction surveys.
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Chapter 15: Sustainability and the Natural Environment
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Sample Questions
Q1) The restriction of business activities can be expected to continue as the extinction rate for species climbs.
A)True
B)False
Q2) The inability of humans and nature to restore environmental conditions to a previous state within a relevant time frame is
A) irreversibility.
B) destruction.
C) the point of no return.
D) imminent domain.
Q3) The variation of life forming inside a system is A) degradation.
B) biodiversity.
C) is an indicator of its efficiency.
D) salinization.
Q4) The purpose of Superfund legislation was to A) identify toxic waste sites.
B) eliminate dumping of toxic wastes.
C) clean up hazardous waste dumps and spills.
D) prevent land degradation.
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Chapter 16: Business and Community Stakeholders
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Sample Questions
Q1) A key step in developing a community action program is knowing the company's community. What is involved in this step?
Q2) It is usually easy to assess the true motives behind businesses' giving.
A)True
B)False
Q3) Which of the following is not a category of corporate contributions programs?
A) community giving for which there is little or no expected benefit for the business.
B) gifts that support long-term strategic business goals while also meeting a critical community need.
C) giving that benefits the business wherein the benefit is its primary motivation.
D) firms whose donations usually go to children's programs
Q4) Which of the following is not a category of recipient to whom corporations often give money?
A) education
B) arts and culture
C) athletic teams
D) civic and community activities
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Chapter 17: Employee Stakeholders and Workplace Issues
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Sample Questions
Q1) The trend toward using Alternative Dispute Resolution (ADR) is growing.
A)True
B)False
Q2) The new social contract is placing on employees more responsibility for
A) planning their retirement funding.
B) career management.
C) their own successful career/job and future in the employment relationship.
D) their co-workers' advancement in the organization.
Q3) What incentives are provided to claimants under the False Claims Act?
A) immunity from prosecution
B) 15 to 25 percent of the proceeds from any settlement joined by the government
C) guaranteed reinstatement and double back pay
D) witness protection program
Q4) A major exception to the employment-at-will doctrine is the public policy exception.
A)True
B)False
Q5) What advice would you give to management faced with a potential whistle-blowing situation? What should management do, and not do?
Q6) Contrast the roles of ombudsman and human resource manager.
Page 19
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Chapter 18: Employee Stakeholders: Privacy, Safety, and Health
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Sample Questions
Q1) Employee rights to safety and health issues are growing.
A)True
B)False
Q2) Describe the rights of both employers and employees under the Family and Medical Leave Act (FMLA).
Q3) OSHA's ____ is to oversee the safety and health of American's workers by setting and enforcing standards, etc..
A) service clause
B) standards clause
C) responsibility
D) public clause
Q4) An OSHA recommendation for preventing workplace violence include all of the following except
A) providing safety education.
B) arming the workplace.
C) secure the workplace.
D) Develop policies and procedures covering visits of health care providers.
Q5) Use of the polygraph has been banned in virtually all situations. A)True B)False
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Chapter 19: Employment Discrimination and Workplace Diversity
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Sample Questions
Q1) The Equal Pay Act of 1963 prohibits discrimination in pay based on A) age.
B) sex.
C) seniority.
D) skills.
Q2) Explain the history and purpose of the Genetic Information Nondiscrimination Act. What is unique about it?
Q3) Homosocial reproduction is the tendency of people to be more comfortable with people who share our life experiences and preferences.
A)True
B)False
Q4) One challenge for business will be to assimilate an increasingly diverse workforce.
A)True
B)False
Q5) The category of people labeled as Hispanic is actually a very diverse group.
A)True
B)False
Q6) Describe the two types of commonly recognized sexual harassment.
Page 21
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