Corporate Culture and Change Management Exam Review https://quizplus.com/study-set/3676 10 Chapters 1024 Verified Questions
Corporate Culture and Change Management Exam Review Course Introduction This course explores the dynamics of corporate culture and its profound impact on organizational effectiveness, employee engagement, and strategic success. Students will examine key theories and frameworks for understanding, assessing, and shaping corporate culture, as well as the challenges and best practices associated with leading organizational change. Through case studies and interactive assignments, the course develops practical skills in diagnosing cultural issues, managing resistance, designing change initiatives, and fostering environments that support innovation and continuous improvement. By the end of the course, students will be equipped to facilitate positive cultural
change
and
navigate
the
complexities
of
transformation
in
diverse
organizational settings.
Recommended Textbook Fundamentals of Organizational Behaviour 5th Canadian Edition by Nancy Langton
Available Study Resources on Quizplus 10 Chapters 1024 Verified Questions 1024 Flashcards Source URL: https://quizplus.com/study-set/3676
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Chapter 1: What Is Organizational Behaviour Available Study Resources on Quizplus for this Chatper 101 Verified Questions 101 Flashcards Source URL: https://quizplus.com/quiz/73203
Sample Questions Q1) A group level challenge that exists in the Canadian workplace includes which of the following? A)job satisfaction B)empowerment C)behaving ethically D)workforce diversity E)productivity Answer: D Q2) Rita is concerned with the implications of the chronic absenteeism of her staff,especially since it is a very busy unit.She is likely most concerned about the probability of A)improved workflow. B)decrease in efficiency and effectiveness. C)quicker decision making. D)decrease in efficiency only. E)greater quality of output. Answer: B To view all questions and flashcards with answers, click on the resource link above.
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Chapter 2: Perception, personality, and Emotions Available Study Resources on Quizplus for this Chatper 102 Verified Questions 102 Flashcards Source URL: https://quizplus.com/quiz/73204
Sample Questions Q1) Individuals who are open to new experiences tend to be creative,flexible,curious,and artistic. A)True B)False Answer: True Q2) Jose is always on time for his job,documents his work daily,and often assists colleagues in their work.Jose's ________ is a measure of his ________. A)extraversion;cooperativeness B)conscientiousness;reliability C)emotional stability;comfort level with others D)openness to experience;trust of others E)agreeableness;self-confidence Answer: B Q3) Perceptions are not likely to vary cross-culturally since perceptions are a function of the target,situation,and perceiver,regardless of the culture. A)True B)False Answer: False To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Values, attitudes, and Their Effects in the Workplace Available Study Resources on Quizplus for this Chatper 103 Verified Questions 103 Flashcards Source URL: https://quizplus.com/quiz/73205
Sample Questions Q1) According to Hofstede's research,societies that score low on _____________ are risk takers. A)long-term orientation B)masculinity C)uncertainty avoidance D)restraint E)power distance Answer: C Q2) The best definition of job satisfaction centres around an individual's general attitude toward his or her job. A)True B)False Answer: True Q3) Research on a number of companies known for employees with high organizational commitment levels has shown that one of the reasons why employees commit themselves to organizations is because they are proud of the organization's accomplishments and legacy. A)True B)False Answer: True
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Chapter 4: Motivating Self and Others Available Study Resources on Quizplus for this Chatper 105 Verified Questions 105 Flashcards Source URL: https://quizplus.com/quiz/73206
Sample Questions Q1) In contrast to the hierarchy of needs theory,the ERG theory demonstrates that (1)more than one need may be working at the same time;and (2)if the gratification of a higher-level need is stifled,the desire to satisfy a lower-level need increases. A)True B)False Q2) Carmen's attitude toward her staff is that employees like work,are creative,seek responsibility,and will use self-direction and self-control if they are committed to the goals.This is reflective of A)Theory X. B)Theory Z. C)Theory Y. D)management by exception. E)management by objectives. Q3) Expectancy refers to the individual's perception of how probable it is that exerting a given amount of effort will lead to good performance. A)True B)False To view all questions and flashcards with answers, click on the resource link above.
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Chapter 5: Working in Teams Available Study Resources on Quizplus for this Chatper 103 Verified Questions 103 Flashcards Source URL: https://quizplus.com/quiz/73207
Sample Questions Q1) Tori often noticed that the virtual team that she was a member of had difficulty bonding.This is typical of such teams. A)True B)False Q2) When the team members are able to freely express their feelings on the tasks,as well as on the group's operation,the team has A)style diversity. B)shared leadership. C)formality. D)open communication. E)unclear rules and expectations. Q3) Which of the following functions would be considered a task-oriented role in a team? A)compromising B)encouraging C)harmonizing D)gatekeeping E)consensus testing To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Communication, conflict, and Negotiation Available Study Resources on Quizplus for this Chatper 103 Verified Questions 103 Flashcards Source URL: https://quizplus.com/quiz/73208
Sample Questions Q1) Face-to-face communication A)scores highest in terms of channel richness. B)provides for a minimum amount of information to be transmitted. C)delays feedback. D)offers minimal information cues. E)provides the poorest quality of information and meaning. Q2) The more levels a message must go through to reach the bottom of the organizational hierarchy,the more likely that A)diversity will confuse the message. B)there will be information overload. C)emails will be used. D)filtering will occur. E)there will be defensiveness. Q3) How organizations communicate with their employees plays an important role in whether the employees actually hear the message. A)True B)False Q4) Describe in detail the components of the communication process model and provide specific examples at each stage. To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Power and Politics Available Study Resources on Quizplus for this Chatper 101 Verified Questions 101 Flashcards Source URL: https://quizplus.com/quiz/73209
Sample Questions Q1) Referring to SCENARIO 7-2,while you are making your pitch to your superiors,one of them asks,"How will you know if your employees truly feel empowered?" At this point in your presentation,you show them the characteristics that empowered people have in common,based on research.Your list will state that employees A)don't necessarily need to have an ownership mentality. B)must have a sense of self-determination. C)must have a low sense of competence. D)don't necessarily need to be recognized for their efforts. E)don't necessarily need to know or understand the values of the company Q2) Chanel used ________ power in its television commercials starring Brad Pitt,which urged viewers to buy Chanel N<sup>o </sup>5 perfume so that they could "attract someone like Brad." A)expert B)referent C)information D)legitimate E)reward To view all questions and flashcards with answers, click on the resource link above.
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Chapter 8: Leadership Available Study Resources on Quizplus for this Chatper 100 Verified Questions 100 Flashcards Source URL: https://quizplus.com/quiz/73210
Sample Questions Q1) The trend in today's workplaces is to use leadership that stresses symbolic and emotionally appealing leadership such as charismatic and transformational behaviours. A)True B)False Q2) According to the path-goal theory of leadership,________ leadership leads to greater satisfaction when tasks are ambiguous. A)directive B)supportive C)charismatic D)achievement-oriented E)participative Q3) The path-goal theory of leadership proposes two types of contingency variables,one of which is A)the personality or the leader. B)a choice between production orientation and employee orientation. C)the environmental variables that are outside the control of the employee. D)that there is less control by managers. E)that goals should be different for managers and employees. To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Decision Making,creativity and Ethics Available Study Resources on Quizplus for this Chatper 105 Verified Questions 105 Flashcards Source URL: https://quizplus.com/quiz/73211
Sample Questions Q1) Describe in detail the rational decision-making model.Use a decision you have recently made or will be making to illustrate the steps in the model.Explain in what situations this model is useful and when it should not be used. Q2) Brainstorming will likely overcome pressures for conformity within the interacting group. A)True B)False Q3) Intuitive decision-making is a conscious process created out of experience. A)True B)False Q4) Interacting groups are an effective in A)building group cohesiveness. B)restricting independent thinking. C)generating many ideas. D)coming to an agreement on a solution. E)processing ideas quickly. Q5) Most adults are in the highest,principled,level of moral development. A)True B)False 11 click on the resource link above. To view all questions and flashcards with Page answers,
Chapter 10: Organizational Culture and Change Available Study Resources on Quizplus for this Chatper 101 Verified Questions 101 Flashcards Source URL: https://quizplus.com/quiz/73212
Sample Questions Q1) Yvonne is interested in improving the performance of her department,and has decided to use appreciative inquiry in order to focus on what her department A)is good at and already doing well at. B)has done in the past. C)is dissatisfied with. D)has failed at in the last five years. E)plans for the future. Q2) Edie works for a very dynamic company that is constantly adapting to the demands of the market place.In her organization,a stable organizational culture can be A)an asset. B)irrelevant. C)a liability. D)more important than ever. E)a subculture. Q3) Cynicism is an excellent source of change,as it brings out the critical evaluation of the status quo and is the starting point of successful change. A)True B)False To view all questions and flashcards with answers, click on the resource link above. Page 12