Contemporary Management Test Preparation
Course Introduction
Contemporary Management explores the theories, principles, and practices that define effective management in todays dynamic global environment. This course examines key topics such as strategic planning, leadership, decision-making, organizational behavior, innovation, and ethical issues faced by modern managers. Through real-world case studies and current business trends, students learn to analyze complex situations, develop problem-solving skills, and adapt management techniques to diverse and rapidly changing organizational contexts. The course emphasizes critical thinking, teamwork, and communication, preparing students to navigate the challenges and opportunities of contemporary management.
Recommended Textbook
Essentials of Contemporary Management 6th Edition by Gareth Jones
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14 Chapters
1510 Verified Questions
1510 Flashcards
Source URL: https://quizplus.com/study-set/3159
Page 2
Chapter 1: The Management Process Today
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/62557
Sample Questions
Q1) Which of the following is true of leadership?
A) It helps managers evaluate how well they themselves are performing.
B) It revolves around encouraging all employees to perform at a high level to help the organization achieve its vision and goals.
C) Managers evaluate how well an organization has achieved its goals and take corrective actions needed to improve performance.
D) It revolves around regulation of organizational efficiency and effectiveness.
E) Managers decide which goals to measure and then design control systems that will provide the information necessary to assess performance.
Answer: B
Q2) A measure of how productively resources are used to achieve a goal is known as _____________.
A) validity
B) generalizability
C) efficiency
D) effectiveness
E) reliability
Answer: C
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Chapter 2: Values, Attitudes, Emotions, and Culture: The
Manager As a Person
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/62556
Sample Questions
Q1) Research suggests that a high need for affiliation is especially important for upper-level managers.
A)True
B)False
Answer: False
Q2) Penelope is a manager with Quick Pizza.She is very good at understanding the feelings of her subordinates and takes time out for all of them.She listens to their problems,sympathizes with them,and tries her best to give them solutions regarding the same.From this information,it can be said that Penelope is:
A) an introvert.
B) a pessimist.
C) high on agreeableness.
D) low on conscientiousness.
E) high on ambition.
Answer: C
Q3) Emotional intelligence helps managers perform their interpersonal roles.
A)True
B)False
Answer: True
Page 4
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Chapter 3: Managing Ethics and Diversity
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110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/62555
Sample Questions
Q1) When a manager asks a subordinate for sexual favors in return for a promotion,what type of sexual harassment has occurred?
A) Hostile work environment
B) Quid pro quo
C) Accommodative approach
D) Whistleblower approach
E) Glass ceiling approach
Answer: B
Q2) Sexual harassment that creates a hostile work environment is more subtle than quid pro quo sexual harassment.
A)True
B)False
Answer: True
Q3) Managers in a resource allocator role commit resources to diverse groups to interest them in career opportunities.
A)True
B)False
Answer: False
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Chapter 4: Managing in the Global Environment
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110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/62554
Sample Questions
Q1) With reference to Hofstede's model of national culture,explain power distance.
Q2) Social structure is:
A) the set of values that a society considers important.
B) the traditional system of relationships established between people and groups in a society.
C) the hierarchical arrangements of people in society.
D) a collection of human beings.
E) an outcome of changes in,or changing attitudes toward,the characteristics of a population.
Q3) Societies that have a nurturing orientation place high value on success and competition.
A)True
B)False
Q4) The customers,competitors,and the technological,sociocultural,and global forces that affect the organization are known as the task environment.
A)True
B)False
Q5) Distinguish between folkways and mores.
Q6) In the context of task environment,write a brief note on competitors.
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Chapter 5: Decision Making, Learning, Creativity, and Entrepreneurship
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/62553
Sample Questions
Q1) The concept of isolating intrapreneurs so that they become so intensely involved in a project,and as a result,the development time of new products is relatively brief and the quality of the final product is enhanced,is known as ______________.
A) product champion
B) innovator
C) devil's advocate
D) satisficer
E) skunkworks
Q2) When fire chiefs manage firefighters battling hazardous,out-of-control fires,they frequently have to depend on their professional instincts to make on-the-spot decisions that will protect the lives of the firefighters and save the lives of others,control the fires,and preserve decisions made in emergency situations involving high ambiguity and rapidly changing conditions.This is an example of which of the following types of decision making?
A) Programmed
B) Routine
C) Groupthink
D) Intuition
E) Satisficing
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Chapter 6: Planning, Strategy, and Competitive Advantage
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/62552
Sample Questions
Q1) Ace Real Estate conducted a SWOT analysis,and their managers believe that this year's local market growth will be slower than in the past.The predicted slow market growth is a(n):
A) strength
B) weakness
C) opportunity
D) threat
E) alternative
Q2) Procter & Gamble uses a joint sales force to sell both its laundry detergent products and its bath soap products to the same supermarket chains.This is an example of:
A) a focused differentiation strategy.
B) a low-cost strategy.
C) a differentiation strategy.
D) synergy.
E) an unrelated diversification strategy.
Q3) Explain briefly the three levels and three steps in the planning and strategy-making process.Also mention how they are linked with each other.
Q4) Write a brief note on the different modes of international expansion.
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Chapter 7: Designing Organizational Structure
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106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/62551
Sample Questions
Q1) It is easier for managers to monitor and evaluate subordinates' performance in a functional structure than a divisional structure.
A)True
B)False
Q2) An organization which allows its employees to behave in a flexible way even as the organization grows and becomes taller is utilizing:
A) managing as a rule.
B) decentralizing authority.
C) decreasing the span of control.
D) decreasing autonomy.
E) increasing the number of levels of management.
Q3) Liaison roles increase the coordination among the business units of an organization.
A)True
B)False
Q4) Discuss four ways in which a manager could redesign the job of a subordinate to enrich that subordinate's job.
Q5) Describe the matrix structure and the concept of the "two-boss employees."
Q6) Write a brief note on liaison roles,task forces,and cross-functional teams.
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Chapter 8: Control, Change, and Entrepreneurship
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/62550
Sample Questions
Q1) Top-down change is more gradual and evolutionary than a bottom-up change.
A)True
B)False
Q2) How does organizational culture help managers exert control over subordinates?
Q3) Seemingly trivial corporate-level changes can significantly affect how divisional and departmental managers behave.
A)True
B)False
Q4) Organizational culture makes control possible in situations where managers cannot use behavior control.
A)True
B)False
Q5) Clan control is an internally imposed system of constraints.
A)True
B)False
Q6) Standard operating procedures are mechanisms for clan control.
A)True
B)False
Q7) Define control systems and mention the three characteristics of an effective control system.
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Chapter 9: Motivation
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/62549
Sample Questions
Q1) The concept which describes how outcomes such as pay should be distributed in proportion to inputs is the:
A) expectancy theory.
B) need theories.
C) goal-setting theory.
D) equity theory.
E) learning theories.
Q2) The perception of workers on the fairness of their work outcomes relative to their work inputs is the focus of the _____________ theory.
A) equity
B) valence
C) instrumentality
D) needs hierarchy
E) motivator-hygiene
Q3) Discuss the differences in impact on motivation of a bonus versus a salary increase of the same amount of money.
Q4) The concept of motivation attempts to explain why workers act the way they do.
A)True
B)False
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Chapter 10: Leaders and Leadership
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104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/62548
Sample Questions
Q1) Discuss the three situational determinants in Fiedler's leadership theory that allow a leader to determine the favorableness or unfavorableness of a situation for leading.
Q2) The process by which one person exerts influence over others and inspires,motivates,and directs their activities is known as:
A) empowerment.
B) time management.
C) leadership.
D) change management.
E) legitimate power.
Q3) The complete key to understanding leader effectiveness is to understand a leader's traits.
A)True
B)False
Q4) Servant leaders have a strong desire to serve and work for the benefit of others.
A)True
B)False
Q5) Compare and contrast "transformational leadership" with "transactional leadership."
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Page 12
Chapter 11: Effective Team Management
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106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/62547
Sample Questions
Q1) Command groups are also known as:
A) informal groups.
B) virtual groups.
C) interest groups.
D) ad hoc committees.
E) departments.
Q2) A group of college professors from the Jackson Business School meets once a week for lunch to discuss the college's accreditation efforts.This is an example of a(n):
A) formal group.
B) virtual team.
C) interest group.
D) command group.
E) self-managed work team.
Q3) Informal groups of workers who socialize with one another on the job are known as friendship groups.
A)True
B)False
Q4) Discuss how groups and teams can be utilized as performer enhancers.
Q5) Explain what is meant by a task force and a virtual team.
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Chapter 12: Building and Managing Human Resources
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/62546
Sample Questions
Q1) The attempt by managers to estimate the qualifications and the number of employees an organization will need,given its goals and strategies,is the process of
A) supply forecasting
B) economic modeling
C) selection forecasting
D) demand forecasting
E) job analysis
Q2) Tests that assess the skills of a job applicant that are necessary for the successful performance of a job are known as ______________ tests.
A) stress management
B) personality
C) structured interview
D) performance
E) ability
Q3) Each component of an HRM system influences the others,and all five must fit together.Explain the components of recruitment and selection and training and development.
Q4) What is pay level? What is its impact on an organization?
Q5) Discuss the 360-degree performance appraisal.
Page 14
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Chapter 13: Communication and Information Technology Management
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/62545
Sample Questions
Q1) The set of methods that can be used to acquire,organize,store,manipulate,and transmit information is known as _____________.
A) encoding
B) an artificial intelligence system
C) an expert system
D) information technology
E) data processing
Q2) In the product life cycle,a product has yet to gain widespread acceptance,the customers are unsure what a product has to offer,and demand for it is minimal in the _______________ stage.
A) embryonic
B) maturity
C) decline
D) growth
E) static
Q3) Management information systems are used to control all divisional and functional operations.
A)True
B)False
Page 15
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Chapter 14: Operations Management: Managing Vital
Operations and Processes
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/62544
Sample Questions
Q1) Facilities layout is the operations management technique that pays minimal attention to design the machine-worker interface.
A)True
B)False
Q2) Organizing machines in the production process so that each operation is performed at workstations in a fixed sequence is known as a(n):
A) fixed-position layout.
B) hybrid layout.
C) cellular layout.
D) product layout.
E) process layout.
Q3) Process reengineering can boost efficiency because it eliminates the time devoted to activities that do not add value.
A)True
B)False
Q4) Describe the importance of improving quality and its impact on organizational performance.
Q5) Explain improving efficiency and the factors that help enhance this process.
Q6) Describe a just-in-time (JIT)inventory system.
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