Contemporary Management
Exam Questions
Course Introduction
Contemporary Management explores modern theories, practices, and challenges faced by managers in todays dynamic business environment. The course examines topics such as organizational structure, leadership, decision-making, ethics, innovation, and change management. Students learn how globalization, technology, diversity, and sustainability shape managerial responsibilities and strategies. Through case studies, discussions, and projects, the course emphasizes practical skills and critical thinking necessary for effective leadership and team management in various organizational contexts.
Recommended Textbook
Management A Practical Introduction 7th Edition by Angelo
Available Study Resources on Quizplus
16 Chapters
2379 Verified Questions
2379 Flashcards
Source URL: https://quizplus.com/study-set/2731
Page 2
Kinicki
Chapter 1: The Exceptional Manager: What You Do,how You
Do It
Available Study Resources on Quizplus for this Chatper
147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/167762
Sample Questions
Q1) According to management theorist Peter Drucker,"knowledge workers" are analogous to conductors in a symphony.
A)True
B)False
Answer: False
Q2) Having fewer meetings and the feeling of increased respect are typical reasons that many people want to become a manager.
A)True
B)False
Answer: False
Q3) The vice president of marketing,while meeting with the district sales managers,mentioned that management theorist Peter Drucker compared ____.
A)the present economy to that of the Great Depression
B)present politicians to past leaders
C)apples and oranges
D)marketing concepts of this century with the past
E)the workplace of the future to a symphony orchestra
Answer: E
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Management Theory: Essential Background for the
Successful Manager
Available Study Resources on Quizplus for this Chatper
136 Verified Questions
136 Flashcards
Source URL: https://quizplus.com/quiz/54503
Sample Questions
Q1) In our time,the word bureaucracy has come to have negative associations: impersonality,inflexibility,red tape,and a molasses-like response to problems.
A)True
B)False
Answer: True
Q2) A-Plus Manufacturing has a policy of using statistical sampling to locate errors by testing just some (rather than all)of the items in a particular production run.This strategy of minimizing errors is known as synergy.
A)True
B)False
Answer: False
Q3) Quantitative management is the sales management theory related to determining if a prospective customer really qualifies for the company's product or service.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: The Managers Changing Work Environment and
Ethical Responsibilities: Doing the Right Thing
Available Study Resources on Quizplus for this Chatper
129 Verified Questions
129 Flashcards
Source URL: https://quizplus.com/quiz/54502
Sample Questions
Q1) Changes in the way politics shape laws and laws shape the opportunities for and threats to an organization are ____ forces.
A)political-legal
B)demographic
C)financial
D)socio-cultural
E)technological
Answer: A
Q2) Joe,a lobbyist who represents a certain industry,is meeting with several members of Congress to try to exert political influence by contributing funds to the lawmakers' election campaigns.Joe also is involved in a letter-writing campaign to promote his cause.Joe represents a ____.
A)government regulator
B)task force
C)focus group
D)strategic alliance
E)special-interest group
Answer: E
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Global Management: Managing Across Borders
Available Study Resources on Quizplus for this Chatper
148 Verified Questions
148 Flashcards
Source URL: https://quizplus.com/quiz/54501
Sample Questions
Q1) Ethnocentrism is also known as _____.
A)geocentrism
B)ecocentrism
C)parochialism
D)open-mindedness
E)a flexible management style
Q2) A small but groundbreaking committee,headed by Al Gore,that theorized global warming was known as the GLOBE project.
A)True
B)False
Q3) Consisting of 159 member countries,the World Trade Organization is designed to monitor and enforce trade agreements.
A)True
B)False
Q4) Paul McDonald,executive director of recruitment firm Robert Half Management Resources,said,"Anyone with international experience will have a leg up,higher salary,and be more marketable."
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Planning: The Foundation of Successful Management
Available Study Resources on Quizplus for this Chatper
127 Verified Questions
127 Flashcards
Source URL: https://quizplus.com/quiz/54500
Sample Questions
Q1) Getting a college degree is not only a big goal,it's a hard goal-difficult,stressful,expensive,and time-consuming.
A)True
B)False
Q2) With SMART goals only a few goals should be chosen,and they should be results-oriented,that ____.
A)support the company's diversity plan
B)align with the beliefs of the local community
C)keep employees happy
D)support the organization's vision
E)meet low cost goals
Q3) One Fortune article reads that "vision should describe what's happening to the world you compete in and what you want to do about it" and "it should ___."
A)help reduce competition
B)guarantee organization success
C)guide decisions
D)improve employee morale
E)reduce the glass ceiling
Q4) Discuss the four-step process of MBO.
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Strategic Management: How Exceptional Managers
Realize a Grand Design
Available Study Resources on Quizplus for this Chatper
133 Verified Questions
133 Flashcards
Source URL: https://quizplus.com/quiz/54499
Sample Questions
Q1) When an organization operates several businesses to spread the risk,such as a landscaping company that offers not only landscaping services but also lawn care,snow removal,and other services,that business is utilizing a ____ strategy.
A)diversity
B)diversification
C)focused-differentiation
D)differentiation
E)multiservice
Q2) Dave,CEO of a chain of family-style restaurants,is interested in implementing the strategic management process in his restaurants.Summarize the strategic management process and explain how Dave would execute each of the steps and the feedback loop of the strategic management process in his restaurant.
Q3) Organizational threats are an environmental factor that can hinder an organization's ability to achieve a competitive advantage.
A)True
B)False
Q4) Summarize how a company would utilize two of Porter's four competitive strategies.Give examples of each.
Page 8
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Individual and Group Decision Making: How Managers
Make Things Happen
Available Study Resources on Quizplus for this Chatper
130 Verified Questions
130 Flashcards
Source URL: https://quizplus.com/quiz/54498
Sample Questions
Q1) Harvard Business School Professor Constance Bagley suggests that organizations should never use a decision tree to help with ethical decisions.
A)True
B)False
Q2) The tendency of people to view events as being more predictable than they really are known as _____.
A)framing bias
B)hindsight bias
C)sunk-cost bias
D)narrow focus bias
E)the fog effect
Q3) When people seek information to support their point of view and discount data that do not,this is ______ bias.
A)blind
B)overconfidence
C)confirmation
D)representativeness
E)framing
Q4) Summarize some of the hindrances to perfectly rational decision making.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Organizational Culture,Structure,and Design:
Building Blocks of the Organization
Available Study Resources on Quizplus for this Chatper
129 Verified Questions
129 Flashcards
Source URL: https://quizplus.com/quiz/54497
Sample Questions
Q1) Organizations using a matrix structure _____.
A)contain multiple overlapping command structures,in which employees report to several managers
B)centralize authority into a single person
C)contain two command structures,in which some people actually report to two bosses
D)establish a hierarchy in which employees report to only one supervisor
E)utilize teams or workgroups with few lines of authority
Q2) Division of labor is also known as ____.
A)a task chart
B)a horizontal hierarchy
C)an organizational graph
D)work specialization
E)chain of command
Q3) When the new nurse was hired at the hospital,HR gave her a handout containing a chart that showed a family-tree-like pattern of boxes and lines,the formal lines of authority and the organization's official positions at the hospital.This is an organization chart.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Human Resource Management: Getting the
Right People for Managerial Success
Available Study Resources on Quizplus for this Chatper
168 Verified Questions
168 Flashcards
Source URL: https://quizplus.com/quiz/54496
Sample Questions
Q1) Google's treatment of its employees is indicative of its belief that its biggest competitive advantage lies in its personnel department.
A)True
B)False
Q2) Understanding current employee needs is the sole purpose of strategic human resource planning.
A)True
B)False
Q3) An example of a behavioral-description interview question is "What was the best idea you ever sold to a supervisor,teacher,peer,or subordinate?"
A)True
B)False
Q4) What is the final step in the strategic human resource management process?
A)Plan future human resources needs.
B)Recruit and select people.
C)Assess success of recruitment process.
D)Perform appraisals of people.
E)Orient,train,and develop people.
Q5) Describe the 360-degree feedback appraisal technique.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Organizational Change and Innovation: Lifelong
Challenges for the Exceptional Manager
Available Study Resources on Quizplus for this Chatper
156 Verified Questions
156 Flashcards
Source URL: https://quizplus.com/quiz/54495
Sample Questions
Q1) An example of transformational innovation is when Keurig created a new category of coffee/tea preparation by offering cup-at-a-time pod-style brewing.
A)True
B)False
Q2) Which of the following is not an interacting factor that affects the level of resistance to change?
A)gender of the change agent
B)employee characteristics and perceptions of change
C)individual differences of the change agent
D)change agent-employee relationship
E)change agent actions and inactions
Q3) To make innovation happen,you need to recognize problems and opportunities,gain allies,overcome employee resistance,and execute well.
A)True
B)False
Q4) List at least five of ten reasons employees resist change.
Q5) BP handled the 2010 oil spill crisis in the Gulf of Mexico in a reactive manner.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Managing Individual Differences and Behavior:
Supervising People As People
Available Study Resources on Quizplus for this Chatper
178 Verified Questions
178 Flashcards
Source URL: https://quizplus.com/quiz/54494
Sample Questions
Q1) "I don't like socializing with my coworkers outside of work" is an example of the affective component of an attitude.
A)True
B)False
Q2) EI is an interdisciplinary field dedicated to better understanding and management of people at work.
A)True
B)False
Q3) Promotional decisions are no longer affected by sex-role stereotyping.
A)True
B)False
Q4) ______ is the personality dimension that describes how achievement-oriented and persistent a person is.
A)Emotional stability
B)Locus of control
C)Extroversion
D)Conscientiousness
E)Self-efficacy
Page 13
Q5) Define emotional intelligence and describe the traits of EI.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Motivating Employees: Achieving Superior
Performance in the Workplace
Available Study Resources on Quizplus for this Chatper
158 Verified Questions
158 Flashcards
Source URL: https://quizplus.com/quiz/54493
Sample Questions
Q1) The need for status,reputation,and recognition are part of _____.
A)self-actualization
B)love
C)esteem
D)safety
E)physiological
Q2) Explain expectancy theory,and discuss how managers can use this model to help motivate employees.
Q3) If you are happy with accomplishment of a task being its own reward,you may have a high need for power.
A)True
B)False
Q4) Having a best friend at work is not a factor that is characteristic of the best workplaces.
A)True
B)False
Q5) How should managers use positive reinforcement to motivate?
Q7) List three major steps to follow when applying the job characteristics model. Page 14
Q6) Why do employees leave? What are some nonmonetary ways of compensating and retaining employees?
To view all questions and flashcards with answers, click on the resource link above.
Page 15
Chapter 13: Groups and Teams: Increasing
Cooperation,reducing Conflict
Available Study Resources on Quizplus for this Chatper
167 Verified Questions
167 Flashcards
Source URL: https://quizplus.com/quiz/54492
Sample Questions
Q1) Conflict is not beneficial for organizations.
A)True
B)False
Q2) Generally speaking,the optimal team size is considered to be 5 to 6 members.
A)True
B)False
Q3) Who are typical members of continuous improvement teams?
A)volunteers or workers and supervisors
B)contractors and vendors
C)managers and agents representing competitors
D)managers and outside suppliers
E)customers and suppliers
Q4) Why does teamwork matter? What results can it achieve?
Q5) Maintenance roles point up the boundaries between acceptable and unacceptable behavior among group or team members.
A)True
B)False
Q6) The tendency of a group or team to stick together is known as cohesiveness.
A)True
B)False Page 16
To view all questions and flashcards with answers, click on the resource link above.
Page 17
Chapter 14: Power,Influence,and Leadership: From
Becoming a Manager to Becoming a Leader
Available Study Resources on Quizplus for this Chatper
153 Verified Questions
153 Flashcards
Source URL: https://quizplus.com/quiz/54491
Sample Questions
Q1) James manages his employees by carefully monitoring their production,comparing what they do to predicted schedules and desired budgets.James can best be described as a ______ leader.
A)relationship-oriented
B)charismatic
C)transformational
D)task-oriented
E)servant
Q2) Using threats or intimidation to persuade someone is which influence tactic?
A)legitimating
B)pressure
C)ingratiating
D)exchange
E)personal appeals
Q3) Identify and define the five sources of power.Provide an example of how each might be used,and by whom.
Q4) Employees at any level can be trained to be more transactional and transformational.
A)True B)False
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 15: Interpersonal
and Organizational
Communication: Mastering the Exchange of Information
Available Study Resources on Quizplus for this Chatper
160 Verified Questions
160 Flashcards
Source URL: https://quizplus.com/quiz/54490
Sample Questions
Q1) Nonverbal communication consists of messages sent outside the written or spoken word.
A)True
B)False
Q2) ______________ is the process of translating a message into understandable symbols or language.
A)Mediation
B)Transformation
C)Encoding
D)Decoding
E)Enriching
Q3) Which of the following is not appropriate to include in the conclusion of a speech?
A)a signal phrase to cue listeners about the wind-up
B)"Thank you"
C)a call to action
D)details you forgot from earlier
E)a little upbeat story or a quotation
Q4) Define and describe how noise can occur and disrupt the communication process.
Page 19
Q5) What are some tips for becoming a good reader?
To view all questions and flashcards with answers, click on the resource link above.
Chapter 16: Control Systems and Quality Management:
Techniques for Enhancing Organizational Effectiveness
Available Study Resources on Quizplus for this Chatper
160 Verified Questions
160 Flashcards
Source URL: https://quizplus.com/quiz/54489
Sample Questions
Q1) The four management functions are planning,organizing,leading,and motivating.
A)True
B)False
Q2) Productivity equals _____.
A)labor,capital,energy,and materials,divided by goods and services produced
B)goods and services produced,divided by labor,capital,energy,and materials
C)labor,energy,and capital,divided by goods,services,and materials
D)goods and services and energy and materials,divided by labor and capital produced
E)energy and materials,divided by labor and capital
Q3) Before the fall term began,professors at Hillview College were required to fill out numerous forms,ranging from performance objectives,surveys,reports to lists of summer contacts with prospective students.Many professors complained that their time would be better spent preparing for their courses.This is an example of which barrier to successful control?
A)overemphasis on one instead of multiple approaches
B)too much control
C)overemphasis on means instead of ends
D)overemphasis on paperwork
E)too much flexibility
Page 20
To view all questions and flashcards with answers, click on the resource link above.