
Course Introduction
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Course Introduction
Computing Concepts offers a comprehensive introduction to the fundamental principles of computer science and information technology. The course explores foundational topics such as data representation, algorithm design, programming fundamentals, hardware components, software systems, operating systems, and networking basics. Through interactive lectures and practical exercises, students gain an understanding of problem-solving approaches, computational thinking, and the role of computers in society. This course provides a solid basis for further study in computer science and prepares students to critically engage with current technological trends.
Recommended Textbook Emerge with Computers v. 5.0 5th Edition by Kenneth Baldauf
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114 Chapters
2922 Verified Questions
2922 Flashcards
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Q1) Turnitin is a software program used by schools to find and weed out plagiarized pieces of writing by students.
A)True
B)False
Answer: True
Q2) A ____ gives the holder exclusive rights to use an invention for 20 years.
A) copyright
B) patent
C) service mark
D) trade secret
Answer: B
Q3) The Digital Millennium Copyright Act has gained enough momentum to shut down illegal websites and inhibit P2P file sharing.
A)True
B)False
Answer: True
Q4) iTunes has been targeted by the MPAA to fight software and content piracy.
A)True
B)False
Answer: False

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Q1) The term _____ best describes the level of technology skills needed in today's business world.
A) computer knowledge
B) computer fluency
C) computer digitization
D) computer information
Answer: B
Q2) A common measurement for hard drive storage today is _____.
A) kilobytes
B) gigabytes
C) exabytes
D) megabits
Answer: B
Q3) The Unicode encoding scheme is used to add support for _____ character sets.
A) EBCDIC
B) national
C) standard
D) international
Answer: D
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Q1) If you need to configure your computer to get online,you should make configuration changes in the _____ area of the Control Panel.
A) System and Security
B) Network and Sharing Center
C) Control Panel Home
D) Internet Options
Answer: B
Q2) In the lower-left corner of the Start menu,you will find the Shut down button,which is used to turn the computer off.
A)True
B)False
Answer: False
Q3) Clicking the arrow to the right of the Shut down button provides you with the ability to _____.
A) turn the computer on
B) put the computer in hibernation
C) change the system time
D) launch Windows Help
Answer: B
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Q1) A personal computer (PC)is designed to meet the computing needs of an individual.
A)True
B)False
Q2) The large tower case that houses a desktop PC's circuit boards is known as the _____.
A) tablet
B) CPU
C) system unit
D) motherboard
Q3) Cloud computing is not possible without _____.
A) parallel processing
B) an Internet connection
C) Google
D) iTunes
Q4) A _____ provides content that is accessible on the World Wide Web.
A) file server
B) web server
C) game server
D) print server
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Q1) If the Preview Pane is not visible,which series of steps will make it visible?
A) Organize->Layout->Visible
B) Organize->Preview->Preview Pane
C) Organize->Layout->Preview Pane
D) Organize->Preview->Visible
Q2) After renaming a file,you must _____ to complete the process.
A) check your spelling
B) press Ctrl+Shift
C) click OK
D) press Enter
Q3) Files and folders on your computer are the digital equivalents of files and folders you store in a filing cabinet.
A)True
B)False
Q4) A folder hierarchy exists when _____.
A) files are nested within other files
B) folders are nested within other folders
C) either A or B
D) none of the above
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Q1) You can reduce the chance of carpal tunnel syndrome by taking breaks and using ergonomics to ease the stresses on your wrist.
A)True
B)False
Q2) Nature deficit disorder can be a complication for people addicted to the Internet.
A)True
B)False
Q3) The first known flash mob happened ____.
A) in Seoul
B) in 1997
C) in a hotel ballroom
D) at Macy's in New York City
Q4) Using your cell phone in a public place is always considered poor netiquette.
A)True
B)False
Q5) Constant texting on your cell phone can cause a repetitive stress injury.
A)True
B)False
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Q1) An integrated circuit may hold thousands,millions,or even billions of _____.
A) buses
B) transistors
C) chips
D) instructions
Q2) The CPU is a group of circuits that perform processing in a computer.
A)True
B)False
Q3) A motherboard can be found in almost all digital electronics devices.
A)True
B)False
Q4) An integrated circuit is a chip that can contain millions of transistors.
A)True
B)False
Q5) A transistor is an electronic component that opens or closes a circuit.
A)True
B)False
Q6) The speed of the bus can impact the overall performance of a CPU.
A)True
B)False

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Q1) Rather than icons,Windows 8 uses _____ to launch applications.
A) the Start menu
B) tiles
C) pods
D) tracks
Q2) Help and Support is easily located using the Search charm.
A)True
B)False
Q3) The _____ charm can be personalized to connect with your social media accounts.
A) Search
B) Share
C) Help
D) Settings
Q4) Clicking or touching a tile launches an application.
A)True
B)False
Q5) A picture password is useful when using a touch screen device.
A)True
B)False
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Q1) In computing and digital technologies,storage refers to the ability to maintain data within the system temporarily or permanently.
A)True
B)False
Q2) Most of today's PCs come equipped with at least 512 _____ of video memory.
A) gigabytes
B) megabytes
C) kilobytes
D) bytes
Q3) ____________ refers to the ability to maintain data within the system temporarily or permanently.
A) Storage
B) GPU
C) Solid-state
D) GIGO
Q4) Two-layer Blu-ray discs now can store _____ GB of data.
A) 5
B) 10
C) 50
D) 500
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Q1) The File Explorer window displays all of the following tabs EXCEPT _____.
A) Home
B) Share
C) View
D) Save
Q2) SkyDrive is automatically activated in Windows 8.
A)True
B)False
Q3) A file listed in a search result can be launched by holding the mouse over the filename.
A)True
B)False
Q4) The best way to quickly access your favorite folder on a regular basis is to _____.
A) drag it to Recent Places
B) pin it to the Start screen
C) store it in My Documents
D) store it in Public Documents
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Q1) _____ relies on voice input to respond with a computer-generated reply.
A) Siri
B) Bluetooth
C) A touch pad
D) The Wii game system
Q2) The purpose of a video card is to manage all images sent to a computer's display.
A)True
B)False
Q3) The iPad and other tablets take advantage of _____,allowing the user to use more than one finger to manipulate a display.
A) pointing devices
B) touch codes
C) optical scanners
D) multitouch displays
Q4) An all-in-one _____ combines functions such as faxing and scanning.
A) plotter
B) printer
C) display
D) CPU
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Q1) A concern over heavy use of ____ is that it may desensitize the individual to the reality of the real world.
A) content filtering
B) violent,interactive simulated games
C) carpal tunnel
D) traffic shaping
Q2) ____ supports network neutrality.
A) Google
B) Comcast
C) AT&T
D) The U.S.Congress
Q3) A first-person shooter game can place the player in the role of hero or of villain.
A)True
B)False
Q4) The First Amendment to the U.S.Constitution provides unrestricted freedom of speech and expression.
A)True
B)False
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Q1) There are ____ stages in the software development life cycle.
A) two
B) three
C) four
D) five
Q2) An application programming interface (API)provides a set of tools for software development for a particular platform.
A)True
B)False
Q3) Clicking or tapping on a(n)____ file will start up a program.
A) executable
B) object
C) library
D) temporary
Q4) With the help of ____,less experienced programmers can develop applications for mobile devices such as the iPhone.
A) SDKs
B) Android
C) Windows 8
D) Visual Studio
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Q1) Mac OS X has a very different look and feel than Windows operating systems,and operates very differently as well.
A)True
B)False
Q2) When you first start up your computer,the only icon on the Desktop is the Recycle Bin.
A)True
B)False
Q3) Spotlight displays only the results you have most recently accessed on the computer,along with other items it thinks are relevant to the search query.
A)True
B)False
Q4) The ____ is the semi-transparent bar that holds options for the active application.
A) Toolbox
B) Dock
C) Finder
D) Menu Bar
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Q1) Manipulating graphic images to perform a command has replaced the ____ user interface.
A) graphical
B) command-based
C) drag-and-drop
D) shortcut
Q2) A cell phone's ____ operating system is not released to users and developers.
A) VM
B) proprietary
C) SDK
D) desktop
Q3) Virtual machine software is most useful when connecting laptop computers.
A)True
B)False
Q4) The ____ operating system provides the technological foundation of the Mac OS X. A) Windows
B) Metro
C) UNIX
D) Linux
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Q1) When you open a Spotlight window,this is the same as any Finder window,except
A) the Search box is selected
B) Places is not in the left pane
C) energy power is displayed above the Dock
D) none of the above
Q2) Each category row in System Preferences contains icons related to the row directly beneath it.
A)True
B)False
Q3) To open System Preferences,click the System Preferences icon on the Dock.
A)True
B)False
Q4) Using _____,you can expand your desktop into multiple desktops.
A) Exposé
B) FireVault
C) Spaces
D) the firewall
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Q1) Microsoft Office is only available for Windows-based computers.
A)True
B)False
Q2) A desktop calendar icon is an example of a(n)____.
A) widget
B) IDE
C) SDK
D) array
Q3) The difference between a cell phone and a smart phone is its ____.
A) connection to the Internet
B) screen size
C) size
D) provider
Q4) Personal software is used to benefit an individual.
A)True
B)False
Q5) Productivity software controls the common hardware functionality on your computer.
A)True
B)False

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Q1) You open a folder by double-clicking the folder's icon.
A)True
B)False
Q2) You move a file into an existing folder by _____.
A) clicking the file
B) dragging the file on top of the folder's icon in the Finder
C) dragging the file to the Dock
D) pointing at the file and selecting Move from the menu that appears
Q3) To copy an existing folder,get started by first selecting the folder.Next,click the _____ menu item.
A) File
B) Edit
C) View
D) Help
Q4) How do you add a folder to Places in the Finder?
A) drag the folder under Places
B) drag the folder under Shared
C) right-click the folder and select Move
D) none of the above
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Q1) It is the job of the ____ to oversee the removal of software programs on a computer.
A) Recycle Bin
B) operating system
C) recycler
D) Control Panel
Q2) Uninstalling software from a computer requires the removal of a single executable file only.
A)True
B)False
Q3) One advantage of registering your software is receiving information on program updates.
A)True
B)False
Q4) ____ software allows the user to copy,modify,and redistribute source code.
A) Open-source
B) Free
C) Proprietary
D) Creative
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Q1) MATRIX technology ____.
A) is known to have prevented at least eight major terror plots in the United States
B) was proposed but never developed
C) is still implemented at the federal level
D) is still implemented by some states
Q2) The TIA program remains a key component of federal efforts to curtail terrorism and also remains a key concern of privacy advocates.
A)True
B)False
Q3) The U.S.government maintains the largest repository of information about U.S.citizens.
A)True
B)False
Q4) Full transparency is a scenario in which surveillance and information are ____.
A) ended unequivocally and forever
B) held only in the hands of the federal government as caretakers of the information gathered
C) the responsibility solely of non-governmental organizations
D) easily available to every law-abiding member of a society
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Q1) The Internet uses hardware,software,and ____ that allow(s)different types of networks to communicate.
A) DASD
B) RSS
C) protocols
D) VoIP
Q2) Hackers can gain access to computer systems through the use of ____.
A) ports
B) ISPs
C) packet switching
D) peer networking
Q3) A client/server architecture is used frequently in local area networks,but is inadequate to handle the higher demands of the Internet.
A)True
B)False
Q4) One focus of the Internet2 is to improve ____.
A) software compatibility
B) port sharing
C) analog signal throughput
D) communication speed

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Q1) Clicking on the "All Apps" icon displays all the programs that are installed on your computer.
A)True
B)False
Q2) For easy access to Office 2013 programs,you can add a tile to the Windows 8 ____.
A) apps bar
B) Start screen
C) common task bar
D) All Apps screen
Q3) Using ____ gives you access to information on your computer and on the Internet as well.
A) Bing
B) Help
C) Reader
D) File
Q4) You can restore an application after minimizing it by clicking on the middle button in the upper-right corner of its window.
A)True
B)False
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Q1) XHTML is being replaced by ____.
A) XML
B) DHTML
C) CSS
D) HTML5
Q2) Safari is an example of a web browser.
A)True
B)False
Q3) ____ is commonly used to enable web browsers to communicate with web servers.
A) TCP
B) SMTP
C) HTTP
D) IP
Q4) Java is a popular ____ programming language that allows programmers to write programs for multiple platforms.
A) HTML
B) client-side
C) object-oriented
D) content-streaming
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Q1) To search for an image in an open document from the Navigation pane,click the magnifying glass icon and then click ____.
A) Advanced Find
B) Graphics
C) Images
D) Icons
Q2) When your open document shows two pages side-by-side,this most likely indicates that you've set the zoom to a very high percentage.
A)True
B)False
Q3) A template is a good way to get started on a document such as a resume.
A)True
B)False
Q4) When you open a Word document for the first time,the last documents you worked on will appear on the left side of the screen.
A)True
B)False
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Q1) Through the use of ____ and other technology,software applications are able to run directly through a web browser window.
A) HTML
B) CSS
C) IDE
D) JavaScript
Q2) Government agencies have not supported cloud computing due to the lack of ____.
A) Internet connectivity
B) data security
C) funding
D) server resources offered
Q3) The private cloud model for cloud computing can save businesses money.
A)True
B)False
Q4) When using ____ as a Service,a business does not have to oversee the storage,backup,or security of its data.
A) Infrastructure
B) OS
C) Software
D) Social Networking
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Q1) If you delete selected text by mistake,you can use the ____ to retrieve it.
A) Redo button
B) Alt+Tab key combination
C) Paste button
D) Undo button
Q2) To deselect selected text,click ____.
A) to the right of the selected text
B) anywhere in the document
C) above the selected text
D) to the left of the selected text
Q3) To insert new text in the body of a paragraph,click ____, and then type.
A) where you want to insert text
B) at the end of the document
C) at the beginning of the document
D) anywhere in the document
Q4) You can customize the Quick Access Toolbar by adding or removing buttons.
A)True
B)False
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Q1) When evaluating information provided on the web,always consider the ____.
A) protocol
B) source
C) web browser
D) search engine
Q2) Distance education can offer students a way of working through class material on a flexible schedule.
A)True
B)False
Q3) Creating a copy of a streaming video as it plays is now easy and convenient due to DRM technology.
A)True
B)False
Q4) In a ____ portal,a user can access information related to his or her specific company,including communications tools for collaboration.
A) vertical
B) horizontal
C) corporate
D) system
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Q1) A paragraph in your open document is formatted with Wingdings,size 12 font.You want the font to appear larger than it currently displays.To accomplish this,set the font size to 10.
A)True
B)False
Q2) An efficient way to apply the same format to multiple parts of your text is to use
A) Live Preview
B) the Format Painter
C) SmartArt
D) the Font Group
Q3) The Format Painter is in "on" mode when it turns ____.
A) white
B) blue
C) green
D) red
Q4) When you create a list of tasks that need to be completed in a specific order,it is a good practice to create a numbered list.
A)True
B)False

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Q1) During a search,you will note that some images are licensed under the _____ to protect copyright.
A) Microsoft Initiative
B) Creative Commons
C) Image Resource Library
D) Commons Photo
Q2) After you make a change to a picture's shape,you may need to drag it up or down to make text wrap around it properly.
A)True
B)False
Q3) The _____ feature will clean up leftover elements of an edited graphic.
A) Mark Areas to Remove
B) Corrections
C) Effects
D) Artistic
Q4) When you delete a shape,the _____ tab displayed along with it is also removed.
A) INSERT
B) DRAWING TOOLS FORMAT
C) VIEW
D) DESIGN
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Q1) By default,the gridlines of a newly created table are displayed.
A)True
B)False
Q2) To center the text in the header row of a table,use the _____ option.
A) Center
B) Align Center
C) Format
D) Align Middle
Q3) By default,Word sorts table contents in descending order.
A)True
B)False
Q4) When sorting rows in a Word table,you must first click in the column to sort by.
A)True
B)False
Q5) To delete a table from a Word document,first select the table,and then ____.
A) right-click the table and select Delete Table
B) press the Delete key on the keyboard
C) left-click the table and select Delete Table
D) click Delete Table in the Tables group on the INSERT tab
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Q1) Only users with Microsoft Word can read a PDF document.
A)True
B)False
Q2) In Microsoft Word,selecting the Email option on the _____ tab allows you to directly send a document as an email file attachment.
A) HOME
B) MAILINGS
C) REVIEW
D) FILE
Q3) Use the Print Custom Range option to only print the current page of a document.
A)True
B)False
Q4) If Outlook is installed on your computer,you can send a file as an attachment from within an Office application.
A)True
B)False
Q5) By default,Word prints the entire open document.
A)True
B)False
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Q1) You want to copy an Excel chart from the Clipboard into an open Word document.You want all future changes made to the original chart reflected in the Word document.Which button should you click?
A) Merge Formatting
B) Keep Text Only
C) Keep Source Formatting & Link Data
D) Keep Source Formatting & Embed Workbook
Q2) The Copy button is located in the ____ group on the HOME tab.
A) Clipboard
B) Paragraph
C) Editing
D) Font
Q3) An Office object can be linked to one or more files.
A)True
B)False
Q4) An object can be a chart or a graph but not text.
A)True
B)False
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Q1) Using Windows Live,you have access to an online ____ folder where you can store and share files at no cost.
A) Client
B) SkyDrive
C) SkyLine
D) Cloud
Q2) To review your original document against one that you have edited,click on the ____ to display both copies side-by-side.
A) Compare button
B) Reviewing Pane
C) combined document
D) Markup Pane
Q3) Anyone with Internet access can share files with anyone else through the use of a(n)____.
A) Windows Live account
B) Internet connection
C) OLE file
D) server
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Q1) After naming a new group on a new tab,you can ____ the group.
A) move it to another ribbon in
B) create new tabs and add them to C) add buttons to D) delete existing tabs from
Q2) When you access Backstage view,you can remove buttons from the HOME tab by opening the ____ and clicking on Customize Ribbon.
A) Word Options dialog box
B) HOME tab
C) RIBBON CHANGES tab
D) Info window
Q3) To keep Office files secure,Microsoft recommends making changes to the Trust Center settings after you complete the initial Office installation.
A)True
B)False
Q4) In Office,you can create a customized tab to improve your personal productivity.
A)True
B)False
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Q1) In general,governmental computer ethics involves two main types of responsibilities: ____ and ____.
A) surveillance,punishment
B) protection,empowerment
C) morality,practicality
D) prosecution,abatement
Q2) Ethical rules for using computers and the Internet have been laid out by the FCC.
A)True
B)False
Q3) The Identity Theft Protection Act was arranged by the U.S.Chamber of Commerce in 2005 to foster ethical behavior and to give confidence to people who interact with professional organizations.
A)True
B)False
Q4) Trends in copyright law are shifting toward a balance between the public's right to access and the artist's right to be compensated for his or her work.
A)True
B)False
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Q1) The microwave used to heat your food and the cell phones you use are part of the
A) Internet backbone
B) gamma ray spectrum
C) router system
D) electromagnetic spectrum
Q2) With the help of a ____,devices can modulate signals from one form to another to allow them to connect to the Internet.
A) twisted-pair cable
B) spectrum
C) radio wave
D) modem
Q3) A device or software that filters the information coming onto a network is called a
A) bridge
B) gateway
C) firewall
D) repeater
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Q1) On a Word page,a placeholder can be deleted.
A)True
B)False
Q2) Word's formatting tools can help you apply styles but not themes.
A)True
B)False
Q3) Microsoft Word is the perfect tool for building a spreadsheet of your monthly budget.
A)True
B)False
Q4) In Word,tools on the ____ tab allow you to prepare reports that include cover pages.
A) INSERT
B) PAGE LAYOUT
C) DESIGN
D) PRINT
Q5) A document is considered well formed when it is neatly organized and properly formatted to effectively communicate a message.
A)True
B)False
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Q1) A mobile networking standard defines the terms of service provided by a cellular carrier.
A)True
B)False
Q2) Code Division Multiple Access (CDMA)is the newest international mobile networking standard designed for high-speed 4G Internet access.
A)True
B)False
Q3) Many of today's cell phones come equipped with ____ text technology keyboards to enhance texting.
A) predictive
B) QWERTY
C) swivel
D) smart
Q4) When choosing a cellular phone service,you should consider the ____.
A) router type
B) height of each cell tower in the network
C) service plan
D) analog range
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Q1) To arrange text in columns,click the Columns button on the ____ tab.
A) PAGE LAYOUT
B) PAGE SETUP
C) DESIGN
D) LAYOUT
Q2) Clicking the page count shown in a Word document's status bar opens the ____ pane.
A) Word Count
B) Navigation
C) Go To
D) Zoom
Q3) Word sets default tabs at every half-inch on the horizontal ruler.
A)True
B)False
Q4) When making a change to a font's color in a theme,you must click the ____ button to see a Live Preview of the different color palettes available.
A) Theme Effects
B) Design
C) Theme Colors
D) Theme Fonts

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Q1) Tagging a photo with geographic data is known as ____.
A) metatagging
B) geotagging
C) metacartography
D) digital geography
Q2) An area of a building where you can connect to the Internet wirelessly is often referred to as a ____.
A) GPS spot
B) hotspot
C) cell tower
D) signal
Q3) Bluetooth technology is a possible solution to the "last mile" problem.
A)True
B)False
Q4) ____ technology may someday replace today's bar code system for identifying items in inventory.
A) VPN
B) RFID
C) GSM
D) Bluetooth
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Q1) To create your own formula in a document,you would begin by clicking the ____ button in the Symbols group on the INSERT tab.
A) Symbol
B) Shapes
C) Equation
D) Formula
Q2) You can provide additional information about specific text in your document so that it appears at the end of the document using the ____ feature.
A) footnote
B) endnote
C) footer
D) statistic
Q3) When citations are created within a document,Word can use that information to create a(n)____.
A) MLA research paper
B) bibliography
C) style
D) thesaurus
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Q1) A benefit to the United States of offshoring is ____.
A) an increase in the domestic labor market
B) growing prosperity in developing nations,which raises demand there for American goods and services
C) a higher income tax base
D) a reduction in global competition
Q2) The workforce of tomorrow will need fewer technology skills and more financial skills to succeed.
A)True
B)False
Q3) An international company has no fixed home country,and manufactures and markets its brands internationally.
A)True
B)False
Q4) When using a distributed workforce,collaborators are chosen based on ____.
A) quality
B) price
C) location
D) both a and b
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Q1) An individual who illegally downloads copyright-protected software is referred to as a ____.
A) cracker
B) plagiarist
C) pirate
D) hacker
Q2) A common form of authentication is a ____.
A) password
B) computer name
C) keystroke
D) RAID
Q3) Many businesses protect valuable information on a computer by limiting who uses it.
A)True
B)False
Q4) Files can only be encrypted as they are opened.
A)True
B)False
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Q1) Using a spreadsheet program allows you to make a decision based on ____ results.
A) qualitative
B) quantitative
C) coded
D) table
Q2) When planning the layout of a spreadsheet,you should identify important data such as the ____ of an item being purchased.
A) color
B) cost
C) patent number
D) warranty
Q3) In Excel,a worksheet and a spreadsheet are the same thing.
A)True
B)False
Q4) The first step in planning the layout of a spreadsheet is to ____.
A) gather relevant data
B) determine needed calculations
C) identify the problem
D) prepare an easy-to-read design
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Q1) A Guest account is for someone who does not have a permanent account and needs to temporarily access computer or network resources.
A)True
B)False
Q2) The primary challenge of network security is faster throughput.
A)True
B)False
Q3) The job of the ____ administrator is to control who has access to various network resources such as files and folders.
A) multiuser
B) network
C) software
D) technology
Q4) Employers are legally allowed to monitor employee email or web activity without first notifying the employee of this practice through network usage policies.
A)True
B)False
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Q1) To alter a group of rows,begin the process by first selecting the rows,and then click the ____ button in the Cells group on the HOME tab.
A) Format
B) Styles
C) Adjust
D) Clipboard
Q2) Which of the following is NOT considered an object in Excel?
A) chart
B) equation
C) video
D) cell reference
Q3) An example of an Excel object is a ____.
A) ribbon name
B) Help topic
C) picture
D) row number
Q4) In Excel,a red line surrounds a range of cells marked for copying.
A)True
B)False
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Q1) The ____ was established to secure and monitor security risks to U.S.networks and the Internet.
A) NTSB
B) W3C
C) US-CERT
D) NSF
Q2) A ____ allows hackers to gain access to important code or information in a software program.
A) DNS
B) worm
C) security hole
D) firewall
Q3) A ____ may be used to filter data that may be undesirable.
A) port sniffer
B) firewall
C) zombie
D) botnet
Q4) An IP address identifies you by name as a user on the Internet.
A)True
B)False

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Q1) What is the value displayed in a cell that contains the formula =15*4/6?
A) 66
B) 25
C) 10
D) 2/3
Q2) When you press F5 in a cell containing a formula,the formula becomes visible with its cell references color-coded.
A)True
B)False
Q3) A cell containing a formula will always display the result of the formula.
A)True
B)False
Q4) To perform a division operation,use the ____ key on the keyboard or keypad.
A) colon
B) forward slash
C) hyphen
D) backward slash
Q5) The hyphen character is used for multiplication.
A)True
B)False
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Q1) When you copy and paste a formula one cell below its current spreadsheet location,the cell range in the formula changes to reflect its new location.This is an example of a(n)____.
A) function
B) absolute reference
C) link
D) relative reference
Q2) A formula in cell Z10 references values found in cells A1,B1,and C1.The cursor is situated in cell Z10.Clicking Excel's Trace Precedents button creates blue arrows pointing from cell ____ to all of the other cells mentioned above.
A) A1
B) B1
C) C1
D) Z10
Q3) Typing an equal sign in a cell,then "A","V","E" will automatically bring up the AVERAGE function for selection.
A)True
B)False
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Q1) A range of cells assigned as a(n)____ can be analyzed and treated as separate from the rest of the Excel worksheet.
A) filtered group
B) defined name
C) function
D) Excel table
Q2) To enhance the visibility of data in a series of cells in order to signify a conditional change within a column,use ____ formatting.
A) Top/Bottom Rules
B) Data Bar
C) Bold
D) Data Validation
Q3) A cell's border can be displayed in ____.
A) only blue,black,or red
B) any color
C) only black
D) only black or red
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Q1) Adding labels to pie ____ makes it easier for readers to interpret individual pieces of data.
A) charts
B) legends
C) slices
D) titles
Q2) A sparkline is a mini-chart within an Excel worksheet cell.
A)True
B)False
Q3) ____ charts are best used for showing what percentage of a selected data series a particular item represents.
A) Column
B) Line
C) Pie
D) Bar
Q4) View and Print are two options for removing ____ from a spreadsheet layout.
A) sparklines
B) gridlines
C) images
D) formatting
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Q1) PivotTables,PivotCharts,and Slicers are all examples of Excel functions.
A)True
B)False
Q2) To focus on a smaller portion of your spreadsheet's PivotTable data for analysis,use the ____ tool.
A) Goal Seek
B) Slicer
C) Format
D) Field List
Q3) Data is added to an existing PivotTable by ____ from the PivotTable Field List to its label and filter areas.
A) creating tables
B) entering formulas
C) dragging fields
D) copying
Q4) A PivotTable can be formatted so that its output looks similar to a row.
A)True
B)False
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Q1) Designers,engineers,and architects are the sole users of digital media.
A)True
B)False
Q2) The launch of the _____ in 2010 resulted in various tablet devices entering the market.
A) Kindle
B) iPad
C) MacBook
D) Dell tablet
Q3) Digital media includes both visual and audio output.
A)True
B)False
Q4) Which of the following is an example of digital media?
A) magnetic tape
B) printed newspapers
C) Blu-ray movies
D) spreadsheets
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Q1) A presentation might be used by a company's ____ department to promote a trade show event,highlight a new product,or reveal new services.
A) human resources
B) technical support
C) marketing
D) sales
Q2) You can incorporate a(n)____ into your presentation to support the message you are trying to convey.
A) outline
B) graphic
C) title slide
D) bullet
Q3) It is good practice to create a(n)____,which provides the title of your presentation,your name,and the date of the presentation.
A) title slide
B) outline
C) summary slide
D) handout
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Q1) The most popular way to access podcasts on the web is through _____ software.
A) Podworld
B) iPodder
C) Podcast Alley
D) iTunes
Q2) _____ is the technology used to distribute blogs and other regularly updated online content to which people can subscribe.
A) DAC
B) RSS
C) MIDI
D) HTML
Q3) Most media players support all three digital music formats: .wma,.m4p,and .mp3.
A)True
B)False
Q4) An important consideration in purchasing a digital music player is the audio file formats it supports.
A)True
B)False
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Q1) When you use symbols in a presentation,PowerPoint keeps track of the most recently used ones at the bottom of the Equations menu list.
A)True
B)False
Q2) Besides typing directly on a slide,you can also enter text on a slide by using the Outline View in the View tab's Presentation Views group.
A)True
B)False
Q3) The default layout for a slide is ____.
A) Title and Content
B) Title Slide
C) Title and Text
D) Content with Caption
Q4) Use ____ view to quickly scroll through the slides in your presentation.
A) Reading
B) Normal
C) Slide Show
D) Stream
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Q1) A .' JPG ' file format applies lossless compression.
A)True
B)False
Q2) Three-dimensional modeling is also known as ray tracing.
A)True
B)False
Q3) Photographers use vector graphics software to edit photos.
A)True
B)False
Q4) Bitmapped graphics are also known as vector graphics.
A)True
B)False
Q5) All of the following are examples of graphics file formats EXCEPT _____.
A).tif
B).' JPG ' C).gif
D).xls
Q6) A graphic color can be represented as 0,255,0.
A)True
B)False

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Q1) In PowerPoint,an effective way to visually communicate important data is through the use of ____.
A) WordArt
B) SmartArt
C) DecoArt
D) GraphArt
Q2) To add animation to a picture,select the picture and click the Add Animation button in the Advanced Animation group.
A)True
B)False
Q3) When an object has associated animation effects,the effects can subsequently be changed or deleted.
A)True
B)False
Q4) It is not possible to enhance images once you have inserted them into your slide show.
A)True
B)False
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Q1) Digital photography creates digital graphics through the manipulation of shapes.
A)True
B)False
Q2) The TIFF file format is a popular choice with recreational photographers,and JPEG is used exclusively by professionals.
A)True
B)False
Q3) Digital photography and digital photo editing are sometimes referred to collectively as digital imaging.
A)True
B)False
Q4) Digital cameras are ranked by the amount of _____ they can capture.
A) storage
B) pictures
C) clicks
D) megapixels
Q5) Photo kiosks are unpopular because of their complicated user interface and slow processing.
A)True
B)False
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Q1) You want today's date to appear on your presentation's printed speaker notes.Click the Header & Footer button in the ____ group to access these settings.
A) Text
B) Design
C) Header & Footer
D) Symbols
Q2) When assigning new formatting to a presentation,the ____ button makes it easy to change your mind or revert to your original slide show.
A) Modify
B) Insert
C) Undo
D) Reset
Q3) A slide master sets the look for the whole presentation.
A)True
B)False
Q4) A slide master contains the content from the first slide in your presentation.
A)True
B)False
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Q1) Digital video can be transferred to a computer directly from a camcorder.
A)True
B)False
Q2) Digital video _____ involves analyzing each frame of the video and storing only the pixels that change from frame to frame.
A) editing
B) imagery
C) animation
D) compression
Q3) _____ Internet and service providers are bringing motion pictures,television programming,and other video services to PCs and cell phones.
A) Narrowband
B) Broadband
C) Digital
D) Integrated
Q4) Law enforcement cannot consider the use of digital video to capture illegal activities.
A)True
B)False
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Q1) PowerPoint provides the ability to require a password to open a presentation,meaning that only authorized people will be able to view it.
A)True
B)False
Q2) The Custom Slide Show button allows you to create several versions of a slide show with different themes assigned.
A)True
B)False
Q3) When you share a presentation online,____ are limited,so any advanced special effects won't be visible to the online audience.
A) themes
B) animations
C) font types
D) WordArt movements
Q4) PowerPoint presentations can be published to ____.
A) the cloud
B) a CD
C) Windows Live
D) all of the above
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Q1) _____ make up a large portion of the interactive media market.
A) Video games
B) Virtual objects
C) Educational tools
D) Controllers
Q2) The introduction of _____ on cell phones was the first step toward realizing augmented reality.
A) instant messaging
B) text messaging
C) voice messaging
D) geographic positioning systems
Q3) The most popular use of interactive media is in medical science.
A)True
B)False
Q4) _____ virtual reality refers to a user experience where you may feel like you are actually part of the experience generated by the computer.
A) Bioreal
B) Dynamic
C) Hyper-engaging
D) Immersive
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Q1) In a database,a collection of related records is referred to as a table or a ____.
A) field
B) record
C) file
D) unit
Q2) A ____ is a collection of data that has been organized and made available to a user.
A) file
B) database
C) relationship
D) snippet
Q3) Big data is a term used to refer to data sets that are too large to process through traditional means.
A)True
B)False
Q4) The iTunes library is based on database technology.
A)True
B)False
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Q1) In Access,queries are templates generally used to enter records into a database.
A)True
B)False
Q2) The columns in a table are called ____.
A) fields
B) records
C) forms
D) spreadsheets
Q3) If you wanted to determine which of the people in your database live in Oregon,you would construct a(n)____ to obtain the answer.
A) form
B) object
C) unique identifier
D) query
Q4) In a database record,a unique username can also be identified as the ____.
A) object key
B) key
C) primary key
D) table key
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Q1) Database tools include software and techniques for analyzing,maintaining,and manipulating data in a database.
A)True
B)False
Q2) The data manipulation language ____ is a popular tool when querying a relational database.
A) SQL
B) C++
C) HTML
D) CSS
Q3) A data definition language is used to define the ____ of a database.
A) QBE
B) data and relationships
C) size
D) model
Q4) A data dictionary typically includes which of the following?
A) the names of data items
B) a copy of the actual data
C) an alphabetical listing of records
D) the digital certificate

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Q1) Access databases cannot be imported into each other.
A)True
B)False
Q2) Access tables contain individual rows,which are arranged in records.
A)True
B)False
Q3) To import only an Access table's structure and not its data,choose the ____ option in the Import Tables box.
A) Import Objects
B) Import & Link
C) Definition Only
D) Quick Access
Q4) Columns in a spreadsheet are akin to ____ in a database table.
A) rows
B) records
C) fields
D) data types
Q5) A customer's last name is a good example of a primary key.
A)True
B)False
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Q1) A data center is used by large organizations to store older archived data that is no longer needed on a day-to-day basis.
A)True
B)False
Q2) Installation and the ongoing maintenance of software in a database system are the job of the database ____.
A) application
B) structure
C) administrator
D) management system
Q3) A database administrator is part of a team that also includes those who program and use databases.
A)True
B)False
Q4) As data centers continue to grow in size to multi-acre facilities,the number of employees required to run them also grows proportionally.
A)True
B)False
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Sample Questions
Q1) Which of the following is a valid expression in an Access table calculation?
A) [UnitPrice] x [NumPartic]
B) (UnitPrice)* (NumPartic)
C) {UnitPrice} x {NumPartic}
D) [UnitPrice] * [NumPartic]
Q2) You click the Customer table and select Form to create a new form.What happens next?
A) A new form appears with the primary and foreign key fields for the Customer table.
B) The Form Wizard appears to walk you through form creation.
C) A new form appears with all of the fields from the Customer table.
D) none of these
Q3) A form can be used to add a new record to a database table.
A)True B)False
Q4) A preform is a form within a form that contains data from a related table. A)True B)False
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Q1) A query cannot contain a calculated result because only tables can contain this type of field.
A)True
B)False
Q2) When conditional formatting is applied to an Access report field,which of the following statements is true?
A) The cell's contents can be displayed in bold red font.
B) The cell can be formatted with a new image.
C) The cell's contents can be recalculated.
D) The column or row is sorted.
Q3) A join line appears between tables within a query window so you can see the relationship between them.
A)True
B)False
Q4) The Query Design tool is located on the ____ tab,in the Queries group.
A) HOME
B) CREATE
C) REPORTS & QUERIES
D) DATABASE TOOLS
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Q1) GSM companies are sometimes referred to as inventory management services because they assist businesses in managing inventory.
A)True
B)False
Q2) A good example of an ecommerce site is _____.
A) Gmail
B) CNN
C) Amazon
D) ESPN
Q3) Search engine optimization is a set of techniques that businesses use to get search engines to place their links higher in the list of search results.
A)True
B)False
Q4) Mcommerce stands for marketing commerce,which is concerned with online advertising directly to etail consumers.
A)True
B)False
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Q1) Outlook can be set up to provide you with a weather report for a destination.
A)True
B)False
Q2) In Outlook's People pane,the ____ tab shows recent email messages exchanged with the selected person.
A) Attachments
B) Activities
C) Home
D) Mail
Q3) In Outlook,you can create more than one email signature.
A)True
B)False
Q4) Configuring an email ____ means that you won't need to manually enter your contact information on each message you send.
A) body
B) greeting
C) signature
D) account
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Q1) Ecommerce hosting companies offer _____ that provide all the necessary software tools to deliver ecommerce applications.
A) domains
B) certifications
C) servers
D) certificates
Q2) Google Wallet software utilizes Android phones with near field communication technology,such as _____,to allow shoppers to swipe their phone at checkout to pay for items.
A) B2C
B) RFID
C) HTTP
D) EDI
Q3) Ecash provides privacy by shielding your credit card information from vendors.
A)True
B)False
Q4) Using EDI drastically reduces the amount of paperwork and the need for human intervention.
A)True
B)False

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Q1) A OneNote notebook typically contains one section.
A)True
B)False
Q2) People you share a OneNote file with must have a Windows Live account to access it in a web browser.
A)True
B)False
Q3) You can share a OneNote notebook with a group so that everyone can work on its contents at the same time.
A)True
B)False
Q4) Microsoft OneNote provides ____ for collecting and organizing anything that is in digital form.
A) digital notebook tools
B) spreadsheets
C) databases
D) websites
Q5) A OneNote page cannot be moved from one section to another section.
A)True
B)False
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Q1) Only Office 2013 files can be edited using the current Web Apps.
A)True
B)False
Q2) When using Excel within Windows Live,you can edit a spreadsheet created in ____.
A) Office 2000 or later
B) Office 2003 or later
C) Office 2007 or later
D) Office 2010 only
Q3) Which of the following options is NOT available in the Excel Web App File menu?
A) Save
B) Share
C) Exit
D) Print
Q4) You must first log in to your Windows Live account to use the Word Web App.
A)True
B)False
Q5) To autosave your work in the PowerPoint Web App,you must first download and save the presentation.
A)True
B)False
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Q1) Businesses generate profits based on how well they collect,interpret,and act on information.
A)True
B)False
Q2) In a proactive problem-solving approach,the problem solver seeks out potential problems before they become serious.
A)True
B)False
Q3) The final stage of decision making and problem solving is known as the _____ stage,where the results of a decision are reviewed.
A) intelligence
B) choice
C) implementation
D) monitoring
Q4) A hotel may use a management information system to examine data for future marketing plans.
A)True
B)False
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Q1) If you have Microsoft Office 2011 installed,the Office applications will appear in alphabetical order somewhere among the applications starting with _____.
A) W
B) 2
C) M
D) O
Q2) To display a ScreenTip for a button,_____ the button.
A) double-click
B) hold the mouse pointer over
C) right-click
D) left-click
Q3) In addition to all of the tools included in a Ribbon group,you can find more options in the _____ bar.
A) Menu
B) Tab Group Indicator
C) Quick Access Launcher
D) Group Box Indicator
Q4) After reducing the size of an Office application window,click the ____________________ button to make it full size again.
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Q1) By itself,customer relationship management software will typically improve customer satisfaction.
A)True
B)False
Q2) A(n)_____ system is the ultimate information system in an organization because it incorporates all enterprise systems into one centralized system.
A) CRM
B) ISS
C) ERP
D) MSS
Q3) An enterprise resource planning system is the ultimate information system in an organization because it integrates all enterprise systems into one centralized system.
A)True
B)False
Q4) The sole function of enterprise resource planning is to manage the supply chain.
A)True
B)False
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Q1) If you decide a document template isn't what you wanted,simply close it and open a new one.
A)True
B)False
Q2) To clear existing search results so you can start another search,double-click the previous search term,and then press ____________________.
Q3) The Finder window is similar to the _____ dialog box.
A) Open
B) File
C) Word
D) Documents
Q4) You can't edit text in Web Layout view by default.However,you can turn on editing and change other settings by clicking View Options in the title bar.
A)True
B)False
Q5) In Word,to leave Full Screen view,click the Exit button on the toolbar.
A)True
B)False
Q6) The ____________________ setting controls how your work is displayed on screen.
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Q1) In Word,the wavy ____________________ underline indicates a contextual spelling error.
Q2) You will find the Hyperlink option in the _____ menu.
A) Edit
B) Insert
C) File
D) View
Q3) If you need to link to a specific location within a Web site,you can enter that location in the _____ box.
A) Anchor
B) Hyperlink
C) Location
D) Search
Q4) To locate text without replacing it,click the Search Pane button in the Sidebar,and then type the text.
A)True
B)False
Q5) In Word,the wavy ____________________ line indicates a spelling mistake.
Q6) A new hyperlink appears in ____________________ font in the document,with the text underlined.
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Q1) Clicking the _____ button reveals choices for spacing between lines of text and between paragraphs.
A) Line Spacing
B) Paragraph Alignment
C) Justify Spacing
D) Line Setting
Q2) Paragraphs can be aligned in ____________________ different ways.
Q3) In Word,you cannot add spacing after a paragraph if you intend to print the document.
A)True
B)False
Q4) Changes made via the _____ palette affect the appearance of the entire document.
A) Font Color
B) Gallery
C) Page Background Color
D) Print Preview
Q5) Fonts are measured in points.
A)True
B)False
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Q1) A small collection of clip art is installed on your computer as part of Office.To use it in your Office files,it is necessary to contact Microsoft and pay its royalty fee.
A)True
B)False
Q2) Use the Quick _____ gallery to transform a selected shape with one click.
A) Art
B) Styles
C) Shapes
D) Picture
Q3) You cannot wrap text around a WordArt object.
A)True
B)False
Q4) The Line tool _____.
A) applies text to the selected shape
B) applies a visual effect,such as a glow,to the selected shape
C) specifies the line color,line width,and line style of the selected shape
D) fills the selected shape with a solid color
Q5) You enhance the appearance of a graphic by applying
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Q1) Tables are a good way to organize numerical data so that it is easier to read.
A)True
B)False
Q2) To automatically adjust a column to fit its widest entry,position the mouse pointer on the _____ the columns and double-click it.
A) horizontal border above B) vertical border between C) space between D) none of the above
Q3) To make text bold,click the Bold button in the Font group on the _____ tab.
A) Insert
B) View
C) Home
D) Layout
Q4) By default,Word sorts table contents in _____ order. A) numerical B) ascending C) descending D) either B or C
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Q1) The Size button on the Layout tab can switch the page between landscape and portrait layouts.
A)True
B)False
Q2) A PDF file is a picture of a file that can be opened on a Mac in Preview.
A)True
B)False
Q3) To properly view a page's overall formatting,start by changing the zoom level to 90%.
A)True
B)False
Q4) Each file waiting its turn to print is known as a print(er)____.
A) queue
B) copy
C) preview
D) job
Q5) Use the ____________________ button to change the layout of an entire document to Portrait or Landscape.
Q6) To attach a Word document to an e-mail,click the ____________________ a document button on the toolbar.
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Q1) To maintain a link between two documents,move one of the documents to a new folder location on the same computer.
A)True
B)False
Q2) An Office object can be linked to one or more files.
A)True
B)False
Q3) To link an Excel chart stored on the Office clipboard to a document in Word,click the ____.
A) Paste button
B) Paste button arrow
C) Copy button
D) Copy button arrow
Q4) If you do not want a chart you paste from Excel into Word linked to the Excel data,you can select the ____ option.
A) Excel Chart (entire workbook)
B) Paste as Picture
C) Use Destination Theme
D) Keep Source Formatting
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Q1) You can delete all of the comments in a document at the same time.
A)True
B)False
Q2) When reviewing changes made to a document,it's good practice to initially move the insertion point to the ____ of the document.
A) first change
B) beginning
C) last change
D) end
Q3) When you hold the mouse pointer over a worksheet cell,its associated comment box pops up.
A)True
B)False
Q4) Using Windows Live,you have access to an online ____ folder,where you can store and share files at no cost.
A) Client
B) SkyDrive
C) SkyLine
D) Cloud
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Q1) In Word,which of the following options is not an Authoring and Proofing tool that you can change in the Word Preferences dialog box?
A) General
B) View
C) Spelling and Grammar
D) Save
Q2) What are Compatibility preferences?
A) options for converting Word files for use on a PC
B) settings to make your document compatible with previous versions of Word
C) settings related to where you store your files
D) settings related to securing the information contained in your files
Q3) You want to hide buttons on the Home tab.After opening the Word Preferences dialog box,you click ____ to gain access to this functionality.
A) Ribbon
B) Ribbon Settings
C) Ribbon Changes
D) User Information
Q4) The file format compatible with Word 2007 and 2010 is ____________________.
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Q1) Neural networks,fuzzy systems,and evolutionary computation are all forms of __________,where systems develop intelligence through an iterative learning process.
A) conventional intelligence
B) fuzzy logic
C) computational intelligence
D) relational intelligence
Q2) The component of artificial intelligence that demonstrates the ability to learn from experience and continuously improve performance is called __________.
A) expert learning
B) computational intelligence
C) machine learning
D) heuristics
Q3) Using ____ logic,results are based on approximations and sometimes ambiguous criteria.
A) fuzzy
B) program
C) Boolean
D) numerical
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Q1) The default view in Word for Mac 2011 is ____________________ view.
Q2) When creating business documents,good communication results when you properly organize contents and use Word's formatting tools to provide professional polish.
A)True
B)False
Q3) Page layouts can be dressed up by using design ____.
A) layouts
B) controls
C) themes
D) transitions
Q4) A document is considered well formed when it is neatly organized and properly formatted to effectively communicate a message.
A)True
B)False
Q5) Templates make it easy to create pre-formatted documents such as a(n)____.
A) table
B) theme
C) envelope
D) table of contents
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Q1) One example of a speech recognition software program used with the iPhone is called Siri.
A)True
B)False
Q2) Facial recognition is used as a(n)____ process in the Australian SmartGate system.
A) computational intelligence
B) authentication
C) heuristics
D) automated reasoning
Q3) Three broad categories of pattern recognition are face recognition,cognitive recognition,and trend recognition.
A)True
B)False
Q4) Handwriting recognition is a popular technique used to verify a person's identity when entering a secure area.
A)True
B)False
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Q1) In Word,a header is text at the start of a paragraph that's formatted with a style.
A)True
B)False
Q2) In documents,one of the most common elements to include in a header is a ____.
A) page number
B) heading
C) page date
D) both A and C
Q3) Word applies the ____ style to all new text by default.
A) Quick
B) Business
C) Normal
D) Word for Mac 2011
Q4) To display nonprinting characters,click the ____________________ button in the Paragraph group on the Home tab.
Q5) By default,clicking the Decrease Indent button moves text a quarter-inch to the left.
A)True
B)False
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Q1) Using the Web Search option to look up unknown words in a document returns results from the ______ search site.
A) Web
B) Webster
C) Bing
D) Encarta
Q2) To add the ____________________ symbol to a document,type a left parenthesis,a lowercase "r," and a right parenthesis.
Q3) Figures inserted into documents can have an associated text label,known as a
A) caption
B) text box
C) style
D) theme
Q4) Every business plan requires complete financial information to explain the viability of the idea being presented.
A)True
B)False
Q5) A formula is added to a document in the format of a(n)____________________.
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Q1) The Home tab provides tools for displaying charts.
A)True
B)False
Q2) The ____ tab provides tools for formatting a worksheet.
A) Format
B) Insert
C) Home
D) Formulas
Q3) From the choices below,select a valid cell reference.
A) 14B
B) Z92
C) E#6
D) T?56
Q4) A well-formed spreadsheet is a document that is neatly organized and properly formatted to help support financial reporting and decision making.
A)True
B)False
Q5) In Excel,you can fully display,or show only the results of ____________________.
Q6) In a spreadsheet,____________________ call attention to important information.
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Q1) In Excel,an individual spreadsheet within a workbook cannot be renamed.
A)True
B)False
Q2) After you select a range of cells,you can format all the cells in the range at the same time.
A)True
B)False
Q3) To select non-adjacent cells,hold down the command key and click the cells to be selected.
A)True
B)False
Q4) In Excel,an individual spreadsheet within a workbook can be deleted.
A)True
B)False
Q5) When you are editing a cell,Excel's mode indicator displays the word ____________________.
Q6) To select a range of adjacent cells,right-click in a cell and then drag the mouse pointer to select additional cells.
A)True
B)False
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Q1) A name assigned to a range of cells is called a ____ name.
A) range
B) function
C) defined
D) list
Q2) You can make formulas easier to read by assigning ____ to specific cells,and then use them in formulas instead of cell addresses.
A) ranges
B) names
C) values
D) formulas
Q3) Click the ____________________ key to exit Edit mode.
Q4) The formula analysis process is called formula auditing.
A)True
B)False
Q5) When you click a cell containing a formula,the formula becomes visible with its cell references color-coded.
A)True
B)False
Q6) Formulas should begin with a(n)____________________ sign.
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Q1) In Excel,to calculate the cost of any loan,three pieces of information are needed.
A)True
B)False
Q2) The ____ function calculates the highest value found in its list of cell references.
A) COUNTA
B) SUM
C) MAX
D) HIGHEST
Q3) Which of the selections below is a valid formula using absolute references?
A) =A1+B1+C1
B) =$A$20+$B$20+$C$20
C) =A1+M6$2+S$4$
D) =$4+Z55+D7
Q4) Given the formula =IF(X4="NO","CHARGE","FREE"),when the value of X4 is NO,the formula result is FREE.
A)True
B)False
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Q1) ____________________ data makes it easier to read large sets of data.
Q2) In the Table Styles group,the gallery of table styles is divided into two sections: Light and Dark.
A)True
B)False
Q3) When a cell is formatted in Accounting,a zero value will display as ____.
A) #DIV/0!
B) $0.00
C) 0
D) $ -
Q4) By default,numbers entered in cells display in the General format type.
A)True
B)False
Q5) You can merge three cells together to create one bordered cell.
A)True
B)False
Q6) When the Currency format type is applied to a cell,numbers display with a dollar sign and three decimals.
A)True
B)False
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Q1) Charts can help readers catch trends in the data that can be missed by simply viewing numbers in columns and rows.
A)True
B)False
Q2) To insert a spreadsheet footer,click the View menu and then click the ____ option.
A) Footer
B) Page Options
C) Header and Footer
D) Print Options
Q3) When a spreadsheet cell is selected,the Format Picture tab is visible,meaning that you can access tools for formatting the picture.
A)True
B)False
Q4) To move a chart to a new workbook location,click the ____________________ menu,and then click Move Chart.
Q5) A line sparkline shows a data trend over a period of time.
A)True
B)False
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Q1) In Excel,the ____________________ is used for solving linear programming types of problems.
Q2) In Excel,the term "what-if analysis" means trying out different values in a worksheet to see how the formula results change.
A)True
B)False
Q3) To create a PivotTable,click the ____________________ tab,and then click the Summarize with PivotTable button in the Tools group.
Q4) Solver is now present in the Analysis group on the Data tab.What was done to add Solver to the Ribbon?
A) Linear programming options were enabled in Excel Options.
B) All Add-ins were enabled on the Tool menu.
C) The Solver Add-in was enabled from Add-ins on the Tools menu.
D) A what-if analysis was created,which enabled the Solver Add-in.
Q5) A PivotTable can be formatted so that its output looks similar to a row.
A)True
B)False
Q6) Use ____________________ Seek to determine a value that will produce a goal such as a specific monthly payment.
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Q1) The ____ pane in a presentation is often utilized by presenters to recall key points.
A) Outline
B) Notes
C) Notepad
D) Recall
Q2) A presentation's ____________________ sets the tone for the rest of your presentation.
Q3) A(n)____ contains a listing of the key talking points contained in the presentation.
A) bullet list
B) table of contents
C) theme
D) outline
Q4) The Animations tab displays the name of the theme applied to the open presentation.
A)True
B)False
Q5) PowerPoint ____________________ add visual uniformity to your slides.
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Q1) You can add symbols to a presentation by clicking the Symbol button in the Insert group on the Home tab.
A)True
B)False
Q2) To import Word document contents into PowerPoint,click the down arrow on the New Slide button in the Slides group on the Home tab.Then,click Insert Slides from Outline.
A)True
B)False
Q3) When you click to select Ruler in the View menu,PowerPoint inserts horizontal and vertical rulers in the slide pane.
A)True
B)False
Q4) When you enter an equation on a slide,you can work in the Design Equation tab,where you can select common equation structures from a list.
A)True
B)False
Q5) Clicking the ____________________ layout option allows you to arrange slide contents into two columns.
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Q1) The color of an image can be adjusted based on three options: ____,____,and
A) Color Saturation,Color Tone,Accent Color
B) Color Saturation,Color Tone,Recolor
C) Color Saturation,Accent Color,Temperature
D) Color Saturation,Accent Color,Transparent Color
Q2) To center a picture vertically,you click the Align ____ button.
A) Top
B) Bottom
C) Middle
D) Center
Q3) When an animated object has more than one part,the ____ button allows you to change the sequence in which those parts appear.
A) Add Animation
B) Trigger
C) Effect Options
D) Grow and Turn
Q4) SmartArt graphics can be found on the ____________________ tab.
Q5) Clip art is accessed from the Clip Art button in the ____________________ group on the Insert tab.
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Q1) By using ____________________ in a presentation,you remove the need for anyone to manually click through the slides.
Q2) You can add a colored background to all slides in the slide show by clicking the Background button in the Theme Options group on the Themes tab.
A)True
B)False
Q3) A header is text that appears at the top of every page in a document.
A)True
B)False
Q4) In PowerPoint,you cannot add a footer to a slide.
A)True
B)False
Q5) By default,PowerPoint assumes you want the date and time updated ____________________ when this functionality is enabled in a slide.
Q6) When working with slide masters,hovering over a slide's thumbnail reveals ____.
A) footer formatting
B) header formatting
C) the number of slides in the presentation using special font formats
D) how many slides in the presentation use that slide master
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Q1) The Custom Shows button allows you to create several versions of a slide show for different audiences.
A)True
B)False
Q2) You can publish a PowerPoint presentation online or as a video.
A)True
B)False
Q3) You create three custom slide shows based on your original,completed presentation.How many PowerPoint presentation files do you need to open to view each custom show?
A) one
B) two
C) three
D) four
Q4) In PowerPoint,printing ____ prints one slide per page,along with speaker's notes.
A) all slides
B) Notes
C) in Portrait orientation
D) collated pages
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Q1) To better ____________________ e-mail messages you receive,it is good practice to create folders.To do this,control-click the Inbox in the Navigation pane,and then click New Folder.
Q2) The body of an e-mail message should always begin with a(n)____________________.
Q3) Click the ____ button to send an e-mail message on its way.
A) Send or Mail
B) E-mail
C) Mail
D) Send or Send/Receive
Q4) When you create a new e-mail message,____.
A) a message window opens that contains a Ribbon specific to creating a new message
B) a message window opens that contains the same Ribbon displayed when Outlook first launches
C) you are prompted to set up a new e-mail account
D) Outlook prompts you for a username and password
Q5) In Outlook,use the ____________________ button to add an appointment.
Q6) In Outlook,you can create more than one e-mail signature.
A)True
B)False

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Q1) The "Change" link in the "Sharing settings" window provides an option to give people with edit permissions the ability to ____.
A) delete the document
B) invite others to view or edit the document
C) give others ownership of the document
D) change the revision history of the document
Q2) When you invite others to share a Google Docs document,by default,you can invite them to view and edit the document by clicking "Can edit."
A)True
B)False
Q3) The ____ box lets you select or deselect all the items in your Documents List.
A) Select
B) Share
C) Folders
D) More actions
Q4) In the navigation menu,"Owned by me" shows you documents that others have shared with you.
A)True
B)False
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Q1) To exit full-screen view,click the ____.
A) Shift key
B) Escape key
C) Control key
D) Spacebar
Q2) Bookmarks are made up of a word or phrase and a footer entry in the document.
A)True
B)False
Q3) You insert a header at the top of a document by clicking ____.
A) Format->Header
B) Tools->Header
C) the Header icon on the toolbar
D) Insert->Header
Q4) You add a horizontal line below your document's heading to indicate a section change.
A)True
B)False
Q5) Google periodically changes the appearance and interactivity of Google Docs.
A)True
B)False
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Q1) The cell entry ____ is an example of a reference to a cell in another worksheet in the workbook.
A) =SUM(B1:B25)
B) =Expense!B3
C) =Reference?Sheet4:CellA4
D) =Sheet6$Z$45
Q2) In Google Spreadsheets,data entered into a cell can be moved in a way similar to how you move cell data in Excel.
A)True
B)False
Q3) When you type data in a Google spreadsheet cell,the entry is saved even if you did not yet save the file.
A)True
B)False
Q4) To print a Google worksheet,click the Print command on the ____ menu.
A) Print
B) Format
C) File
D) Tools
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Q1) When you create a spreadsheet form,form questions are used to ____.
A) create row names
B) create an e-mail question form
C) assist in selecting a form layout
D) create column headings
Q2) Adding a Table gadget allows you to filter data,similar to Microsoft Excel's functionality.
A)True
B)False
Q3) When you use a form in Google Spreadsheets,____ and the collected data is stored in your spreadsheet.
A) you provide your own server
B) the spreadsheet is on your server
C) Google Docs is your server
D) there is no server
Q4) A spreadsheet form can be formatted with a theme.
A)True
B)False
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Q1) Publishing a Google presentation means that ____.
A) it is available online where only you can view it
B) the presentation is saved to Google Docs
C) it is shared for collaborating on the presentation
D) it is available online for anyone to view it
Q2) In Presentations,you can import an entire existing presentation into a new presentation.
A)True
B)False
Q3) Presentations shares some,but not all,of the functionality found in Microsoft PowerPoint.
A)True
B)False
Q4) By default,a Simple Light theme is applied to new presentations.
A)True
B)False
Q5) To navigate through your presentation,you must use the Next and Previous buttons on the toolbar.
A)True
B)False
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Q1) In OpenProj,a(n)____ appears when the duration entry is an estimate.
A) period
B) comma
C) question mark
D) exclamation point
Q2) ____ are allocated through the assignment of resources in OpenProj.
A) Numbers
B) Responsibilities
C) Times
D) Ideas
Q3) A task's duration is the amount of time that specific task will take to complete.
A)True
B)False
Q4) If a project is not completed on time,the project's duration will be extended and the project will never be abandoned.
A)True
B)False
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Q1) If you do not already possess a Google account,you can create one at no cost.
A)True
B)False
Q2) Many Web users have moved from a fixed e-mail client on their personal computer to ____,where their messages are always available through a Web browser and an Internet connection.
A) text messaging
B) instant messaging
C) Web-based e-mail
D) blogging
Q3) With the growth of ____,personal information is expanding at an incredible rate.
A) digitized technologies
B) online schools
C) online services
D) Exchange
Q4) Today,anyone can manage his or her own ____ online.
A) tasks
B) calendaring
C) contacts
D) all of the above
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Q1) When you begin research using Web resources,you must be able to differentiate between sources that are credible and current and those that are not.
A)True
B)False
Q2) A(n)____ search engine allows you to run a search using several search engines at the same time.
A) Web
B) advanced C) fetch
D) meta
Q3) Google Scholar is a search engine that includes theses and book excerpts in its search results.
A)True
B)False
Q4) Bing's search results screen provides a link to related searches in the left panel. A)True
B)False
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Q1) A popular Web tool to help you create a blog is called ____.
A) Notepad
B) Flickr
C) WordPress
D) CNET
Q2) To participate in a social network,you must have ____.
A) access to the Web
B) Windows Vista
C) a cell phone
D) a digital certificate
Q3) Picasa is a Web blog service offered by WordPress where users can view your blog entries.
A)True
B)False
Q4) You can learn how to use WordPress services by viewing video posted at WordPress.tv.
A)True
B)False
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