Computers and Society Final
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Course Introduction
This course explores the multifaceted relationship between computers, technology, and society, examining how advances in computing have transformed everyday life, work, communication, and culture. Students will analyze ethical, legal, and social issues arising from computer technology, such as privacy, intellectual property, security, accessibility, and the digital divide. The course encourages critical thinking about the societal impacts of emerging technologies, as well as the responsibilities of computer professionals and users, using real-world case studies and current events to foster informed and responsible participation in an increasingly digital world.
Recommended Textbook Emerge with Computers v. 5.0 5th Edition by Kenneth Baldauf
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Chapter 1: Intellectual Property Rights
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Sample Questions
Q1) The digitization of intellectual property and widespread Internet use have made it easier to protect intellectual property from illegal distribution.
A)True
B)False
Answer: False
Q2) One opponent of the DMCA is the ____.
A) MPAA
B) RIAA
C) EFF
D) SOPA
Answer: C
Q3) The proposed Stop Online Piracy Act was a concern for website owners who feared the government would have too much power over web content.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Digital Literacy
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Sample Questions
Q1) The Unicode encoding scheme is used to add support for _____ character sets.
A) EBCDIC
B) national
C) standard
D) international
Answer: D
Q2) Using analog-to-_____ conversion,we are able to digitize the things we see and hear.
A) wave
B) high-speed
C) digital
D) color
Answer: C
Q3) ASCII is the encoding standard used to represent _____ in digital form.
A) video
B) audio
C) keyboard characters
D) signals
Answer: C
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Chapter 3: Windows 7 Navigating
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Sample Questions
Q1) When you click to open the Start menu,the folders shown at the top right are a group of folders referred to as a(n)_____.
A) Start menu
B) library
C) All Programs link
D) Music group
Answer: B
Q2) The _____ keeps you informed about any problems on your computer and provides suggestions for how to resolve them.
A) Action Center
B) Control Panel Home
C) User Account Control Settings
D) Windows Update
Answer: A
Q3) When a program's icon is highlighted on the Taskbar,this indicates that the program is in the process of being shut down.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Computing Platforms
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Q1) Users of iPods and iPhones are well acquainted with the process of _____ files.
A) switching
B) clustering
C) embedding
D) synchronizing
Q2) A personal computer (PC)is designed to meet the computing needs of an individual.
A)True
B)False
Q3) A popular term used to identify devices such as the iPad is _____.
A) handheld computer
B) smart phone
C) tablet PC
D) netbook
Q4) Microsoft Internet Explorer is an example of a computing platform.
A)True
B)False
Q5) The Internet is an example of a peer-to-peer network.
A)True
B)False
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Chapter 5: Windows 7 File Management
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Sample Questions
Q1) To remove a location from a library,right-click it and select _____.
A) Remove location from library
B) Share with
C) Send to
D) Open folder location
Q2) You can customize Windows Explorer so that it displays menu commands.
A)True
B)False
Q3) When you add a folder on your computer to a library,the folder does not change its location.
A)True
B)False
Q4) A folder hierarchy exists when _____.
A) files are nested within other files
B) folders are nested within other folders
C) either A or B
D) none of the above
Q5) You cannot customize the Windows Explorer window by removing the Details Pane. A)True
B)False
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Chapter 6: Digital Life
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Sample Questions
Q1) Easy access to digital information and its availability have shifted the way we spend our time online and offline.
A)True
B)False
Q2) Constant texting on your cell phone can cause a repetitive stress injury.
A)True
B)False
Q3) Some netiquette rules to consider when using social media include all of the following EXCEPT ____.
A) be thoughtful about the photos you post
B) freely tag friends in your photos
C) be polite and considerate when chatting online with friends
D) think about how you share your personal profile information and that of your friends
Q4) The term "pervasive computing" refers to technology that has integrated itself deeper and wider into the environment compared to ubiquitous computing.
A)True
B)False
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Chapter 7: Processing
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Sample Questions
Q1) Moore's Law states that the number of transistors on a chip will double about every _____ months.
A) 10
B) 12
C) 36
D) 24
Q2) Optical computing and quantum computing are two new promising types of mobile processing technology.
A)True
B)False
Q3) A transistor is an electronic component that opens or closes a circuit.
A)True
B)False
Q4) Employees have been the driving force in making _____ the most popular hardware brand today.
A) Microsoft
B) Apple
C) Dell
D) Unix
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Chapter 8: Windows 8 Navigating
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Sample Questions
Q1) The Control Panel is accessible through the _____ charm.
A) Search
B) Share
C) Help
D) Settings
Q2) Moving the mouse to the lower-left corner of the screen allows you to return to the _____ screen.
A) Start
B) Library
C) Apps
D) Control
Q3) To open a new tab in Internet Explorer,_____.
A) press the letter T
B) drag the cursor to the lower-right corner of the screen
C) right-click an empty part of the screen
D) open the Control Panel
Q4) Only applications can be pinned to the Start screen.
A)True
B)False
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Chapter 9: Storage
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Sample Questions
Q1) Which of the following is an example of optical storage?
A) hard disk
B) CD
C) RAM
D) USB drive
Q2) A Blu-ray disc is an example of solid-state storage.
A)True
B)False
Q3) Solid-state storage is quickly replacing _____ for storing data on small devices like the iPod.
A) magnetic tape
B) microdrives
C) mylar film
D) sequential access
Q4) ROM is used for important programs like _____,which come(s)from the manufacturer.
A) RAM
B) VRAM
C) firmware
D) mobile apps
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Chapter 10: Windows 8 File Management
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Q1) To create a backup of a file,use the _____ feature.
A) Favorites
B) File History
C) Advanced Settings
D) Select Drive
Q2) A file can be stored to the "cloud" within Office 2013 using the _____.
A) SkyDrive app
B) Homegroup option
C) Share feature
D) Recent Places option
Q3) When the navigation pane is activated,all of your _____ are displayed.
A) images
B) settings
C) libraries
D) users
Q4) Folders are used to organize related material together.
A)True
B)False
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Page 12
Chapter 11: Input/Output (I/O)
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Q1) One advantage of _____ printers is their ability to output realistic objects.
A) 3D
B) laser
C) high-definition
D) photo
Q2) Automating data entry through the use of scanners improves accuracy and efficiency.
A)True
B)False
Q3) Video cards have their own _____.
A) output device
B) DASD
C) sockets
D) memory
Q4) Speakers are always classified as _____ devices.
A) external
B) internal
C) output
D) input
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Chapter 12: Freedom of Speech
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Q1) In the United States,the ____ oversees the handling of Internet traffic.
A) U.S.Department of Defense
B) FCC
C) FTC
D) W3C
Q2) A hiring strategy such as asking applicants for their Facebook usernames and passwords during the interview process is an example of a violation of the First Amendment to the U.S.Constitution.
A)True
B)False
Q3) United States citizens are given the right to free speech through the ____.
A) Communications Decency Act
B) First Amendment to the U.S.Constitution
C) Child Online Protection Act
D) Truth and Internet Law
Q4) Today,ISPs are free to limit and shape Internet traffic along their networks as they please.
A)True
B)False
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Chapter 13: Software Development
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Q1) Making changes to a software program after it has been released is referred to as the ____ stage of the development cycle.
A) implementation
B) problem solving
C) design
D) maintenance
Q2) Object-oriented programming languages are no longer used by software developers.
A)True
B)False
Q3) A(n)____ allows others besides the manufacturer to develop software to run on the system or device.
A) API
B) EPI
C) SPI
D) BPI
Q4) The Google Play store is very conservative about what it offers its users for phone apps.
A)True
B)False
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Chapter 14: Mac OS X Layout
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Q1) Unlike in Windows,if you close a window in Mac OS X,only the window closes-not the application.
A)True
B)False
Q2) To preview a folder's documents,examine each one in _____.
A) the Preview pane
B) Cover Flow
C) Documents mode
D) the browser
Q3) The Finder and Trash icons are always located in the Dock and are easily rearranged or removed.
A)True
B)False
Q4) By default,the Documents and Downloads folders are already located on the ____.
A) Stacks
B) Quick Look
C) Dock
D) Finder
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Page 16
Chapter 15: System Software
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Sample Questions
Q1) Typing the word DEL on a prompt line to remove unwanted files on your computer is an example of using a ____ user interface.
A) Metro
B) command-based
C) graphical
D) type-driven
Q2) An important task of the graphical user interface is to keep track of files stored on the hard drive.
A)True
B)False
Q3) An enhancement in Windows 8 includes the Metro user interface,which provides a new way to interact with apps.
A)True
B)False
Q4) Windows cleaners maintain the ____ for more effective system operation.
A) utilities
B) registry
C) synchronization manager
D) virtual memory
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Chapter 16: Mac OS X Tools
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Q1) As you create multiple desktops in ____,each one is numbered.
A) Spotlight
B) Spaces
C) the Finder
D) the Dock
Q2) Mac OS X System Preferences is similar to the ____ in Windows.
A) Help menu
B) System Tools
C) Control Panel
D) Sidebar
Q3) ____ holds mini-applications and puts useful information at your fingertips.
A) Exposé
B) System Preferences
C) Spotlight
D) The Dashboard
Q4) Using System Preferences,you can change the size of the Dock as it appears on your display.
A)True
B)False
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Chapter 17: Application Software
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Sample Questions
Q1) A ____ software package usually includes document production,numerical analysis,information management,and graphics.
A) system
B) utility
C) productivity
D) personal
Q2) Personal software is used to benefit an individual.
A)True
B)False
Q3) Some people worry that GPS capabilities on mobile devices could lead to privacy issues.
A)True
B)False
Q4) Software suites are one form of business software.
A)True
B)False
Q5) All application software can be divided into two categories: productivity and information management.
A)True
B)False
Page 19
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Chapter 18: Mac OS X File Management
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Q1) To view a file's details,go to the Actions menu on the toolbar and click _____.
A) Details
B) View
C) Properties
D) Get info
Q2) You move a file into an existing folder by _____.
A) clicking the file
B) dragging the file on top of the folder's icon in the Finder
C) dragging the file to the Dock
D) pointing at the file and selecting Move from the menu that appears
Q3) When you delete a folder,it is not completely removed from the hard disk.
A)True
B)False
Q4) A file's content can be ____ with Quick Look in the Finder without opening the file.
A) stored
B) scanned
C) deleted
D) edited
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Chapter 19: Managing Software
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Q1) ____ software allows the user to copy,modify,and redistribute source code.
A) Open-source
B) Free
C) Proprietary
D) Creative
Q2) Proprietary software is distributed,typically for free,with the source code so that it can be studied,changed,and improved by its users.
A)True
B)False
Q3) It is the job of the ____ to oversee the removal of software programs on a computer.
A) Recycle Bin
B) operating system
C) recycler
D) Control Panel
Q4) Uninstalling software from a computer requires the removal of a single executable file only.
A)True
B)False
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Chapter 20: Privacy
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Q1) MATRIX technology ____.
A) is known to have prevented at least eight major terror plots in the United States
B) was proposed but never developed
C) is still implemented at the federal level
D) is still implemented by some states
Q2) ____ favor(s)an Internet that is open,with packets unexamined and unfiltered.
A) Network neutrality
B) ISPs
C) Comcast
D) The UN Office of Electronic Freedom
Q3) ____ is a form of traffic shaping.
A) Behavioral marketing
B) Wiretapping
C) Throttling
D) Full transparency
Q4) The Bill of Rights addresses privacy issues in the United States.
A)True
B)False
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Chapter 21: Internet Technologies
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Sample Questions
Q1) The Internet backbone refers to the Hypertext Transfer Protocol (HTTP)that makes up the very foundation of the Internet.
A)True
B)False
Q2) The Domain Name System (DNS)acts like a phonebook for the Internet,keeping track of domain names and IP addresses.
A)True
B)False
Q3) The new Internet Protocol that was recently implemented to identify the large amount of Internet users is called ____.
A) Iana2
B) IPv6
C) 802.11n
D) WEB2
Q4) ISPs provide Internet access and control the flow of data packets over the Internet. A)True
B)False
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Chapter 22: Common Application Components
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Q1) The tabs on the ribbon are always the same in all Office applications.
A)True
B)False
Q2) Using ____ gives you access to information on your computer and on the Internet as well.
A) Bing
B) Help
C) Reader
D) File
Q3) To return to an older version of the Windows desktop,click on the ____ tile on the Start screen.
A) Windows
B) Reader
C) Blue "e"
D) Desktop
Q4) In Office applications,a ScreenTip appears when you ____.
A) right-click a Microsoft Office file
B) open an application
C) place the mouse pointer over various elements in the application window
D) press the Windows+T key combination
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Chapter 23: Web Technologies
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Sample Questions
Q1) XHTML is being replaced by ____.
A) XML
B) DHTML
C) CSS
D) HTML5
Q2) Thanks to ____,you can watch a movie as it is being downloaded from the Internet.
A) Acrobat Reader
B) Java Runtime
C) streaming media
D) content downloads
Q3) A popular web server software used today is ____.
A) Explorer
B) Safari
C) Apache
D) Firefox
Q4) A third-party cookie file is considered to be less of a security threat than traditional cookies because it is stored in the cloud.
A)True
B)False
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Chapter 24: Working with Files and Documents
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Q1) To close a document without closing Word,click the HOME tab,and then click Close.
A)True
B)False
Q2) When viewing recently opened files in an Office application,the file you opened last is at the top of the list.
A)True
B)False
Q3) You can open the Navigation pane by clicking the ____ button in the Editing group.
A) Select
B) Find
C) Navigate
D) Search
Q4) When you open a Word document for the first time,the last documents you worked on will appear on the left side of the screen.
A)True
B)False
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Chapter 25: Cloud Computing
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Q1) Government agencies have not supported cloud computing due to the lack of ____.
A) Internet connectivity
B) data security
C) funding
D) server resources offered
Q2) Through the use of ____ and other technology,software applications are able to run directly through a web browser window.
A) HTML
B) CSS
C) IDE
D) JavaScript
Q3) Infrastructure as a Service (IaaS)provides hardware resources to users over the Internet.
A)True
B)False
Q4) The online retailer ____ is one of the largest suppliers of cloud services.
A) Outsource.com
B) Amazon.com
C) Microsoft.com
D) Intel.com
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Chapter 26: Common Editing Functions
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Q1) A hyperlink's ScreenTip includes directions for how to change the link.
A)True
B)False
Q2) To retain the original formatting of text that you copy to the Clipboard,use the Paste button or the ____ option.
A) Merge Formatting
B) Keep Formatting
C) Clear Formatting
D) Keep Source Formatting
Q3) When the Spelling & Grammar checker identifies a misspelled word,you can choose to do any of the following EXCEPT ____.
A) ignore the word
B) ignore all instances
C) look it up at Dictionary.com
D) add it to the Office dictionary
Q4) To insert new text in the body of a paragraph,click ____, and then type.
A) where you want to insert text
B) at the end of the document
C) at the beginning of the document
D) anywhere in the document
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Chapter 27: Web Resources
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Q1) Portals provide a convenient starting point for the web by providing access to frequently used services.
A)True
B)False
Q2) Music services that use a ____ model of distribution include Napster,Rhapsody,and Yahoo! Music.
A) podcast
B) cloud storage
C) subscription
D) BitTorrent
Q3) Facebook is a popular web resource.
A)True
B)False
Q4) A distinctive advantage of accessing information on the web is the ability to conveniently dig deeper into the subject matter.
A)True
B)False
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Chapter 28: Common Formatting Functions
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Q1) The Format Painter is in "on" mode when it turns ____.
A) white
B) blue
C) green
D) red
Q2) Special characters that appear only on the screen when turned on can be displayed using the ____ button.
A) Font
B) Show/Hide
C) Edit
D) Font box
Q3) When using the Format Painter,the whole paragraph must be selected in order to copy the attributes assigned.
A)True
B)False
Q4) When you create a list of tasks that need to be completed in a specific order,it is a good practice to create a numbered list.
A)True
B)False
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Chapter 29: Working with Graphics
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Q1) To view the full gallery of a shape's different options,use the _____ button.
A) More
B) Clip Art
C) Picture
D) Continue
Q2) Only screens that are minimized can be inserted into a document using the Screenshot button.
A)True
B)False
Q3) When working with illustrations,the Position button on the DRAWING TOOLS tab lets you adjust the height and width in inches.
A)True
B)False
Q4) When working with a screenshot,you click Screen Clipping.What happens next?
A) Word inserts the selected screenshot so you can manipulate it.
B) Word automatically sizes the screenshot to fit the insertion point.
C) Word displays a menu of options where you can manually clip the image to size.
D) Word displays a grayed-out version of the window you want to capture.
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Chapter 30: Working with Tables
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Q1) By default,the gridlines of a newly created table are displayed.
A)True
B)False
Q2) To center the text in the header row of a table,use the _____ option.
A) Center
B) Align Center
C) Format
D) Align Middle
Q3) Tables are a good way to organize numerical data so that it is easier to read.
A)True
B)False
Q4) The TABLE TOOLS DESIGN and TABLE TOOLS LAYOUT tabs are only displayed when the cursor is placed _____.
A) in a document containing the table
B) within a table
C) below a table
D) on the Table option
Q5) The Insert Row Marker serves as a guide to position a new row in a table.
A)True
B)False
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Chapter 31: Printing & Publishing
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Q1) When a new email message opens,the cursor is positioned in the Subject field,where you can type in the recipient's email address.
A)True
B)False
Q2) Before printing any document,options on the ____ tab can help ensure the document prints properly.
A) PAGE LAYOUT
B) HOME
C) REVIEW
D) VIEW
Q3) A print queue can be managed by using the printer icon in the ____ in the lower-right corner of the window.
A) taskbar
B) system tray
C) menu
D) zoom box
Q4) Only users with Microsoft Word can read a PDF document.
A)True
B)False
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Chapter 32: Sharing Content Between Applications
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Q1) You want to copy an Excel chart from the Clipboard into an open Word document.You want all future changes made to the original chart reflected in the Word document.Which button should you click?
A) Merge Formatting
B) Keep Text Only
C) Keep Source Formatting & Link Data
D) Keep Source Formatting & Embed Workbook
Q2) ____ differs from embedding in that it creates a connection between the destination file and the original file.
A) Pasting
B) Formatting
C) OLE
D) Linking
Q3) The Copy button is located in the ____ group on the HOME tab.
A) Clipboard
B) Paragraph
C) Editing
D) Font
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Chapter 33: Collaborating with Office 2013
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Q1) It is not possible to have more than one person working on the same version of a spreadsheet at the same time.
A)True
B)False
Q2) If you wish to review a list of changes made in a document,click the ____ button arrow in the Tracking group.
A) Reviewing Pane
B) Show Markup
C) Tracked Changes
D) Compare
Q3) Pressing the Reject button when reviewing changes will highlight the selected change and display a text box.
A)True
B)False
Q4) Protecting a document means that no edits can be made to it after it is saved.
A)True
B)False
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35
Chapter 34: Customizing Office Applications
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Sample Questions
Q1) When you determine where new documents are to be stored,you are changing the application's ____ location.
A) default storage
B) AutoRecover
C) proofing
D) installation
Q2) When you access Backstage view,you can remove buttons from the HOME tab by opening the ____ and clicking on Customize Ribbon.
A) Word Options dialog box
B) HOME tab
C) RIBBON CHANGES tab
D) Info window
Q3) Word ____ insert features into Office applications and customize an application to better serve your needs.
A) Features
B) Add-ins
C) options
D) Trust settings
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Chapter 35: Ethics
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Sample Questions
Q1) Two of the landmark laws ensuring accessibility of computer technology to those with disabilities are the U.S.Telecommunications Act and the Americans with Disabilities Act.
A)True
B)False
Q2) Personal ethics deals with ____.(Choose the best answer.)
A) the choices and behaviors made by individuals
B) the moral code of a society or nation
C) federal laws and other governmental codes of conduct
D) the way that industries and businesses collect and use electronic information
Q3) Environmentally conscious manufacture and use of computer technologies is known as green computing.
A)True
B)False
Q4) The ability of people with disabilities to interact with and make use of computer resources is known as ____.
A) cross-compatibility
B) capacity
C) accessibility
D) ramping in
Page 37
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Chapter 36: Infrastructure
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Sample Questions
Q1) Ethernet is the most widely used network standard for private networks.
A)True
B)False
Q2) Analog systems were designed to support voice communications.
A)True
B)False
Q3) Signal frequency is measured in ____.
A) bits per second
B) hertz
C) gigabytes
D) nanobits
Q4) The digital divide is an ethical dilemma created by network providers that seek to maximize profits.
A)True
B)False
Q5) A DSL modem is similar to a satellite connection and provides high-speed Internet service over wireless.
A)True
B)False
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Chapter 37: Overview of Word Processing
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Sample Questions
Q1) For research papers,Word contains reference tools for adding ____ and other items.
A) reports
B) puzzles
C) bibliographies
D) tools
Q2) A document is considered well formed when it is neatly organized and properly formatted to effectively communicate a message.
A)True
B)False
Q3) Applying a design ____ can change the whole look of a document.
A) layout
B) control
C) theme
D) transition
Q4) On a Word page,a placeholder can be deleted.
A)True
B)False
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39
Chapter 38: Cellular Network
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Sample Questions
Q1) A mobile networking standard defines the terms of service provided by a cellular carrier.
A)True
B)False
Q2) Which of the following should you consider first when purchasing a carrier plan for your cell phone?
A) usage
B) color
C) popularity
D) form factor
Q3) Code Division Multiple Access (CDMA)is the newest international mobile networking standard designed for high-speed 4G Internet access.
A)True
B)False
Q4) Today's cell phone networks use an analog signal.
A)True
B)False
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Page 40
Chapter 39: Document Formatting Techniques
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Sample Questions
Q1) Double-clicking on a file will open it.
A)True
B)False
Q2) Applying a ____ allows you to format the text that follows it in a different format than the text preceding it.
A) nonprinting character
B) formatted column
C) section break
D) hanging indent
Q3) By default,clicking the Increase Indent button moves text one-quarter inch to the right.
A)True
B)False
Q4) A document section can have its own formatting,headers,and footers.
A)True
B)False
Q5) A hanging indent indents every line in a paragraph except the first one.
A)True
B)False
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Chapter 40: Wireless Data Communications
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Sample Questions
Q1) A WiMAX access point has a ____ range.
A) 33-foot
B) 1000-foot
C) 1-mile
D) 31-mile
Q2) LTE access promises faster speeds for mobile wireless users and is aimed to be the successor to slower ____ technologies.
A) GSDA
B) 3G
C) geotagging
D) RFID
Q3) Bluetooth technology is a possible solution to the "last mile" problem.
A)True
B)False
Q4) ____ technology enables you to connect to your cell phone through a display on your car's dashboard.
A) Global positioning
B) Bluetooth
C) Narrowband
D) Fiber-optic
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Chapter 41: Academic Publishing Tools
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Sample Questions
Q1) In Word,an example of a symbol is the ____ symbol.
A) image
B) endnote
C) copyright
D) footnote
Q2) You can provide additional information about specific text in your document so that it appears at the end of the document using the ____ feature.
A) footnote
B) endnote
C) footer
D) statistic
Q3) By default,an endnote will appear with Roman numerals assigned at the end of the document.
A)True
B)False
Q4) Inserting a citation requires you to choose a type of source in the ____.
A) DESIGN tab
B) LAYOUT tab
C) content control box
D) View window
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Chapter 42: Globalization
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Sample Questions
Q1) ____ refers to changes in societies and the world economy resulting from dramatically increased international trade and cultural exchange.
A) Outsourcing effect
B) Globalization
C) Telecommunications
D) Ergonomic change
Q2) An international company has no fixed home country,and manufactures and markets its brands internationally.
A)True
B)False
Q3) The demand for low-skilled labor in the United States is decreasing,while the demand for high-skilled labor is increasing.
A)True
B)False
Q4) A rise in global business relationships has meant a growing interdependence between cultures and nations.
A)True
B)False
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Page 44
Chapter 43: Machine-Level Security
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Sample Questions
Q1) An Internet-based crime is referred to as a(n)____ crime.
A) virtual
B) forensic
C) cyber
D) iTech
Q2) The Mac computer employs the ____ system to encrypt its file data.
A) BitLocker Drive
B) FileVault
C) File Transfer Protocol
D) digital certificate
Q3) The only time it is considered safe to send private information over a public wireless network is if it has ____.
A) HTTPS
B) WPA
C) WPA2
D) none of the above; a public wireless network is never safe for private information
Q4) Files can only be encrypted as they are opened.
A)True
B)False
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Chapter 44: Overview of Spreadsheets
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Q1) In Excel,a worksheet and a spreadsheet are the same thing.
A)True
B)False
Q2) In a spreadsheet,the intersection of a row and a column is called a ____.
A) cell
B) grid
C) worksheet
D) workbook
Q3) Data presented in spreadsheets is not very useful in the management process of making financial decisions for a business.
A)True
B)False
Q4) Using a spreadsheet program allows you to make a decision based on ____ results.
A) qualitative
B) quantitative
C) coded
D) table
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46
Chapter 45: Network Security
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Sample Questions
Q1) To protect your wireless devices and the information they hold,you should set up encryption such as ____.
A) SSID
B) SkyDrive
C) MAC
D) WPA2
Q2) When you enter the wrong GPS position for the start point on a trip you are about to take,this is an example of ____.
A) a data-entry error
B) improper setup of a computer system
C) an error in computer programming
D) mishandling of computer output
Q3) The primary challenge of network security is faster throughput.
A)True
B)False
Q4) Employers are legally allowed to monitor employee email or web activity without first notifying the employee of this practice through network usage policies.
A)True
B)False
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Chapter 46: Cells and Cell Data
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Sample Questions
Q1) A row's height should be stated as ____.
A) 85
B) 85 pixels
C) 85 points
D) 85 rowcol
Q2) A worksheet is set for changes when the mode indicator found in the lower-left corner of the Excel window displays ____.
A) Ready
B) Edit
C) Change
D) Enter
Q3) In Excel,you enter data in a ____.
A) column
B) cell
C) row
D) formula grid
Q4) A formula always begins with an equal sign.
A)True
B)False
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Chapter 47: Internet Security
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Sample Questions
Q1) Malware is sometimes spread through music-sharing P2P networks.
A)True
B)False
Q2) A ____ allows hackers to gain access to important code or information in a software program.
A) DNS
B) worm
C) security hole
D) firewall
Q3) Criminals collect items such as credit card numbers without the user's knowledge through the use of ____.
A) a worm
B) a MAC filter
C) a Trojan
D) spyware
Q4) Impersonating legitimate businesses on the web or in email is referred to as phaking.
A)True
B)False
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Chapter 48: Formulas
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Sample Questions
Q1) To analyze an existing formula in a cell for accuracy,use the ____.
A) color-coding system
B) Evaluate Formula button
C) fill handle
D) Insert Function button
Q2) Double-clicking a cell performs the same action as pressing the ____ key.
A) Tab
B) F6
C) F2
D) Delete
Q3) In Excel,when you click the Show Formulas button,all cells containing a formula will display the formula instead of the formula result.
A)True
B)False
Q4) A formula is an expression that generally results in a numerical value.
A)True
B)False
Q5) A defined name as a cell reference must always be unique.
A)True
B)False
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Chapter 49: Functions
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Sample Questions
Q1) The PMT function is useful when you need to ____.
A) compute sales tax on an item purchased
B) calculate a car loan payment
C) compare one number against another number
D) compute the payment due at a cash register
Q2) To copy the content of one cell to another,click on the cell content,the use Copy & Paste,or ____.
A) choose Cut from the Clipboard
B) grab the fill handle and drag over the cells to which you want the content copied
C) move the cursor back onto the cell and drag to the new cell
D) choose Move from the Clipboard
Q3) The Function Library group on the FORMULAS tab provides access to a number of data tools such as the If function.
A)True
B)False
Q4) The COUNTA function counts the number of cells in a range that are not empty.
A)True
B)False
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Chapter 50: Formatting Spreadsheets
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Sample Questions
Q1) You can merge three cells together to create one bordered cell.
A)True
B)False
Q2) A range of cells assigned as a(n)____ can be analyzed and treated as separate from the rest of the Excel worksheet.
A) filtered group
B) defined name
C) function
D) Excel table
Q3) When you want a cell's contents (which consist of the total amount of wages paid this pay period)to stand out in a spreadsheet,you should apply a ____ border.
A) four-sided
B) bottom
C) two-sided
D) top
Q4) The TABLE TOOLS DESIGN tab is always visible when you are working in Excel.
A)True
B)False
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Chapter 51: Spreadsheet Graphics
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Sample Questions
Q1) When viewing a column chart,the Y axis is the ____ line starting at the lower-left edge of the chart graphics.
A) diagonal
B) vertical
C) horizontal
D) adjacent
Q2) It is a good practice to insert a ____ after a section in a spreadsheet that needs to be displayed as one continuous unit.
A) page break
B) section break
C) column break
D) chart
Q3) To insert a manual page break in a worksheet,click the row ____ the new page should begin.
A) below where
B) above where
C) approximately where
D) where
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Chapter 52: Advanced Spreadsheet Tools
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Sample Questions
Q1) A PivotTable is an Excel table that is used to provide different views of a range of data to assist in the analysis of the data.
A)True
B)False
Q2) Solver is now present in the Analysis group on the DATA tab.What was done to add Solver to the ribbon?
A) Linear programming options were enabled in Excel Options.
B) All add-ins were enabled in Excel Options.
C) The Solver Add-in was enabled in Excel Options.
D) A what-if analysis was created,which enabled the Solver Add-in.
Q3) To focus on a smaller portion of your spreadsheet's PivotTable data for analysis,use the ____ tool.
A) Goal Seek
B) Slicer
C) Format
D) Field List
Q4) PivotTables,PivotCharts,and Slicers are all examples of Excel functions.
A)True
B)False
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Chapter 53: Digital Publications
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Sample Questions
Q1) Amazon released its eBook reader named Kindle in 2002,but it wasn't until the release of the iPad in 2010 that eReaders gained widespread acceptance.
A)True
B)False
Q2) Designers,engineers,and architects are the sole users of digital media.
A)True
B)False
Q3) Publishers concerned with controlling distribution of their products may lock them down with DRM technologies.
A)True
B)False
Q4) Companies such as _____ have connected with libraries to digitize millions of books.
A) Google
B) Microsoft
C) Twitter
D) Cengage
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55
Chapter 54: Overview of PowerPoint
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Sample Questions
Q1) A presentation might be used by a company's ____ department to promote a trade show event,highlight a new product,or reveal new services.
A) human resources
B) technical support
C) marketing
D) sales
Q2) PowerPoint is useful to visually support the message you want your audience to understand.
A)True
B)False
Q3) The lower-right corner of the PowerPoint window contains buttons to move between slides.
A)True
B)False
Q4) The ____ tab can only be found in the PowerPoint application.
A) ANIMATIONS
B) REVIEW
C) VIEW
D) PAGE LAYOUT
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Chapter 55: Digital Audio
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Sample Questions
Q1) Apple,Amazon,and Google provide services that let users store their music _____,making it accessible to the owner from any Internet-connected device.
A) on a hard drive
B) in the cloud
C) on a CD
D) on a flash drive
Q2) The _____ audio format is most recognized among digital music users.
A).mp3
B).aiff
C).wma
D).m4p
Q3) A digital _____ file can be copied and transferred to a variety of formats and media.
A) bit
B) speed
C) audio
D) radio
Q4) Podcasts can contain audio only.
A)True
B)False
Page 57
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Chapter 56: Working with Slides and Text
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Sample Questions
Q1) Besides typing directly on a slide,you can also enter text on a slide by using the Outline View in the View tab's Presentation Views group.
A)True
B)False
Q2) Only predefined equations are available to insert in your PowerPoint slide.
A)True
B)False
Q3) To exit a slide show and return to Normal view,press the ____ key.
A) Ctrl
B) Shift
C) Esc
D) F1
Q4) You would click directly on the Equations button if you wanted to ____.
A) build your own equation
B) make a change to an existing formula
C) insert a preset existing equation
D) delete the current equation
Q5) You can only create links to other slides within a presentation.
A)True
B)False
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Chapter 57: Digital Graphics
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Sample Questions
Q1) A graphic color can be represented as 0,255,0.
A)True
B)False
Q2) Designers rely on _____ software to help them build prototypes for further research and testing.
A) CAD
B) CAC
C) CAX
D) CAE
Q3) A pie chart in an Excel spreadsheet is a basic example of visualization to illustrate numeric data.
A)True
B)False
Q4) A 2D model can be changed into a 3D model by adding _____ and light.
A) shadows
B) color
C) graphics
D) boxes
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Chapter 58: Using Graphics Objects
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Sample Questions
Q1) When a presentation calls for quantitative data,you can include data from a spreadsheet directly on a slide in the presentation.
A)True
B)False
Q2) To remove a movement associated with an object,click to open the ____ Pane.
A) Animation
B) Navigation
C) Remove Animation
D) Transitions
Q3) When numbers appear to the left of a bullet on a slide,the numbers indicate ____.
A) that this is a numbered list
B) the order in which each was added to the slide
C) the order in which each will appear when in Slide Show mode
D) that there is a notation
Q4) You can center a picture by clicking the Align button in the Arrange group on the PICTURE TOOLS contextual tab.
A)True
B)False
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Chapter 59: Digital Photography
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Sample Questions
Q1) Some photojournalists have been criticized for using photo-editing software to make photos more interesting than what was originally captured by their cameras.
A)True
B)False
Q2) When deciding whether to purchase a laser photo printer,it is important to consider the cost of printer paper and _____.
A) electricity
B) port connectivity
C) maintenance
D) toner
Q3) A digital camera uses a _____ card as its storage device.
A) flash memory
B) ROM
C) strike memory
D) video
Q4) Digital photography and digital photo editing are sometimes referred to collectively as digital imaging.
A)True
B)False
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Chapter 60: Formatting a Slide Show
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Sample Questions
Q1) When a presentation is to run in a bank lobby kiosk,what type of play option should be assigned?
A) Loop continuously until 'Esc'
B) Show without narration
C) Show without animation
D) Show Presenter View
Q2) A slide number that appears with a diagonal line through it indicates the slide is hidden in the presentation.
A)True
B)False
Q3) The purpose of ____ in PowerPoint is to ensure that all slides in a presentation have a similar look with similar elements.
A) headers and footers
B) objects
C) slide masters
D) slide views
Q4) A header is text that appears at the top of every page in a document.
A)True
B)False
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Chapter 61: Digital Video
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Sample Questions
Q1) YouTube has had a negative effect on the growth of the home video industry.
A)True
B)False
Q2) A videographer uses a(n)_____ to organize and arrange video scenes.
A) storyline
B) animator
C) kiosk
D) toolbox
Q3) A _____ graphics expert might be asked to prepare animated exhibits as evidence in a court proceeding.
A) forensic
B) kinesthetic
C) detective
D) digital
Q4) Both digital photography and digital video are used in a variety of research areas.
A)True
B)False
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63
Chapter 62: Presenting and Publishing
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Sample Questions
Q1) When you publish a presentation online,YouTube videos will play as you move through the slide show.
A)True
B)False
Q2) When you print an outline of your presentation,the output is in the form of ____.
A) text and graphics
B) one slide per page with graphics
C) text without any graphics
D) one slide per page without graphics
Q3) When you create a(n)____ of your presentation,PowerPoint provides options for selecting the type of display on which it will play.
A) DVD
B) electronic handout
C) video
D) Web package
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64
Chapter 63: Interactive Media
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Sample Questions
Q1) Interactive media are most prominent in the _____ industry.
A) business
B) entertainment
C) financial
D) education
Q2) The introduction of _____ on cell phones was the first step toward realizing augmented reality.
A) instant messaging
B) text messaging
C) voice messaging
D) geographic positioning systems
Q3) Adding surround sound to a virtual,interactive experience is distracting and unrealistic.
A)True
B)False
Q4) The Nintendo Wii was the first game console to support a wireless,motion-sensitive game controller.
A)True
B)False
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Chapter 64: Database Structure
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Sample Questions
Q1) Primary keys ensure that ____.
A) all of the data is 100 percent accurate
B) duplicate records are not stored in the database
C) the data can be normalized
D) records are not accidentally deleted
Q2) Data integrity refers to the quality and accuracy of the data.
A)True
B)False
Q3) A ____ is a program that lets computer users create and access a collection of organized data.
A) data definition language
B) data manipulation language
C) database management system
D) query by example
Q4) A(n)____ database organizes data into multiple tables that are related by common fields.
A) hierarchical
B) object-oriented
C) flat file
D) relational
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Chapter 65: Overview of Databases
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Sample Questions
Q1) If you wanted to determine which of the people in your database live in Oregon,you would construct a(n)____ to obtain the answer.
A) form
B) object
C) unique identifier
D) query
Q2) Each record contains data relating to a single entity.
A)True
B)False
Q3) A ____ is a request to retrieve information stored from a database.
A) field
B) search
C) query
D) filter
Q4) All of the following objects are found in a database EXCEPT ____.
A) queries
B) forms
C) reports
D) cells
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Chapter 66: Database Tools
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Sample Questions
Q1) A data dictionary provides a detailed description of each field and table in a database.
A)True
B)False
Q2) A database schema can stand alone as a single file or be part of a database.
A)True
B)False
Q3) The ____ data manipulation language is used to build databases in both mainframe and personal computers.
A) SLQ
B) DDL
C) SQL
D) DLD
Q4) When a database problem occurs,its tables may be split up during the ____ process to correct a data problem.
A) GIGO
B) visualization
C) normalization
D) data integrity
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Chapter 67: Database Tables
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Q1) Creating a ____ sets up a relationship between tables that share a common field.
A) join
B) table
C) field
D) primary key
Q2) Access tables contain individual rows,which are arranged in records.
A)True
B)False
Q3) In Access,the default table view is ____ view.
A) Design
B) Datasheet
C) Sorter
D) Record
Q4) A database field name should contain spaces.
A)True
B)False
Q5) When opening a file from a trusted source,if needed,click the orange "Enable Editing" security warning button to work in the file.
A)True
B)False
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Chapter 68: Industrial Databases
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Q1) A data ____ is a small data warehouse that is developed for a specific person or purpose.
A) capsule
B) mini
C) mart
D) center
Q2) Data mining is used to generate business intelligence.
A)True
B)False
Q3) A distributed database takes available data stored in a single location and distributes it to many locations.
A)True
B)False
Q4) On Amazon.com,when the customer is ready to make a purchase,the database ____ manages the entire process.
A) table
B) administrator
C) report
D) management system
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Chapter 69: Data-sheets and Forms
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Q1) You click the Customer table and select Form to create a new form.What happens next?
A) A new form appears with the primary and foreign key fields for the Customer table.
B) The Form Wizard appears to walk you through form creation.
C) A new form appears with all of the fields from the Customer table.
D) none of these
Q2) To quickly create a new form,click the CREATE tab on the ribbon and select ____ in the Forms group.
A) Quick Form
B) Blank Form
C) Form Wizard
D) Form Design
Q3) After you click the Form button,the ____ Tools tab becomes visible.
A) Table Layout
B) Database
C) Wizard
D) Form Layout
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Chapter 70: Queries and Reports
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Q1) A benefit of applying conditional formatting to an Access report is to ____.
A) join tables more easily
B) bring attention to specific report details
C) organize your report data more efficiently
D) build a more efficient report design grid
Q2) You want a query's result to include dates after December 1,2013.What will the properly formatted criteria look like in the query?
A) >12/1/2013
B) =>#12/1/2013#
C) >#12/1/2013#
D) #12/1/2013#
Q3) To insert a picture into an Access report's header,click the ____ button in the Header/Footer group on the DESIGN tab.
A) Image
B) Logo
C) Title
D) Picture
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Page 72
Chapter 71: E-commerce Implementation
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Q1) A(n)_____ provides software and a network that connects businesses within an industry.
A) electronic exchange
B) cybermall
C) etail site
D) online community
Q2) Global supply management companies assist businesses in finding the best _____ relationships.
A) B2C
B) B2B
C) C2C
D) C2B
Q3) An electronic exchange offers a platform to sell retail goods to online consumers in a local area.
A)True
B)False
Q4) Location-based advertising can keep track of customers' locations and provide them with discount coupons in their area.
A)True
B)False
Page 73
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Chapter 72: Outlook
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Sample Questions
Q1) Outlook can be set up to provide you with a weather report for a destination.
A)True
B)False
Q2) Configuring an email ____ means that you won't need to manually enter your contact information on each message you send.
A) body
B) greeting
C) signature
D) account
Q3) In Outlook,the Quick Steps group lets you merge contacts into one group.
A)True
B)False
Q4) The Social Connector add-ins for LinkedIn and Facebook are readily available in Outlook for easy setup and installation.
A)True
B)False
Q5) In Outlook,you can create more than one email signature.
A)True
B)False
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Chapter 73: E-commerce Technologies
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Q1) Electronic data interchange sometimes uses private network services called _____ networks.
A) Internet-based
B) value-added
C) PayPal
D) ecommerce
Q2) Google Wallet software utilizes Android phones with near field communication technology,such as _____,to allow shoppers to swipe their phone at checkout to pay for items.
A) B2C
B) RFID
C) HTTP
D) EDI
Q3) EDI,ecash,smart cards,and digital certificates are designed to support _____ and _____ online transactions.
A) etail,retail
B) ecommerce,mcommerce
C) safe,secure
D) EDI,GSM
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Page 75
Chapter 74: OneNote
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Sample Questions
Q1) Which of the following functions is NOT available in the OneNote Notebook?
A) Search
B) Drag & Drop
C) Insert Citation
D) Add Page
Q2) When you take a screen clipping of a webpage,what additional information is gathered by OneNote?
A) the name of the person taking the screen clip
B) the webpage author
C) the website URL
D) the word count
Q3) A OneNote notebook typically contains one section.
A)True
B)False
Q4) Microsoft OneNote provides ____ for collecting and organizing anything that is in digital form.
A) digital notebook tools
B) spreadsheets
C) databases
D) websites
Page 76
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Chapter 75: Office Web Apps
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Sample Questions
Q1) To autosave your work in the PowerPoint Web App,you must first download and save the presentation.
A)True
B)False
Q2) In the PowerPoint Web App,you can view others' ____ while you're editing your presentation.
A) taskbars
B) SkyDrive versions
C) comments
D) desktops
Q3) You need to work on an Excel Web App file that is stored in your SkyDrive,but you will not have Internet access while on a long flight.What should you do next?
A) Open the file already stored on your laptop and click to save a copy.
B) Log in to Windows Live and click "Email Copy" from the File menu.
C) Open the file in the Excel Web App and click to save a copy.
D) You cannot do this in the Excel Web App.
Q4) Office 2013 Web Apps also support devices with touch screen capabilities.
A)True
B)False
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Chapter 76: Information Management
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Sample Questions
Q1) An example of a demand report is the grade report a university student receives at the end of each semester.
A)True
B)False
Q2) A company that focuses on identifying a solution to an existing problem that benefits the company or its customers uses a reactive problem-solving approach.
A)True
B)False
Q3) Management information systems are typically powered by _____.
A) transactions
B) expert systems
C) key performance indicators
D) databases
Q4) Nonprogrammed decisions deal with unusual or exceptional situations.
A)True
B)False
Q5) Business systems service only payroll and inventory processes.
A)True
B)False
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Chapter 77: Common Application Components
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Q1) Clicking and dragging actions involve pressing and holding the right mouse button and then dragging a window around the screen.
A)True
B)False
Q2) Clicking the File menu gives you access to commands and options related to working with ____________________.
Q3) When you first open Word,the window generated by the More option,in the _____ submenu,is opened by default.
A) Home
B) Open Recent
C) Print
D) File
Q4) Office applications include a(n)____________________,which,among other things,provides information about open files.
Q5) The options on the menu bar are the same in all Office applications.
A)True
B)False
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Chapter 78: Enterprise Systems
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Sample Questions
Q1) A decision support system (DSS)allows a business to track all interactions with customers,including in-store,by phone,and online,to better understand a customer's interests and needs.
A)True
B)False
Q2) Which of the following is a potential benefit of an ERP system?
A) easy to implement
B) streamlined work processes
C) access to data with more redundancy
D) low initial investment in time and money
Q3) The sole function of enterprise resource planning is to manage the supply chain.
A)True
B)False
Q4) Which of the following terms originated in the field of knowledge management?
A) artificial intelligence
B) knowledge worker
C) social media
D) intuitive data
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Chapter 79: Working with Files and Documents
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Sample Questions
Q1) Use Word's Save functionality to save an existing document with a new name.
A)True
B)False
Q2) You can't edit text in Web Layout view by default.However,you can turn on editing and change other settings by clicking View Options in the title bar.
A)True
B)False
Q3) To navigate in a document,you can use the _____.
A) File
B) Sidebar
C) Open
D) Status
Q4) To create a new Word file from within the application,click the File menu and select New Blank Document from the list.
A)True
B)False
Q5) To clear existing search results so you can start another search,double-click the previous search term,and then press ____________________.
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Chapter 80: Common Editing Functions
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Q1) If you need to link to a specific location within a Web site,you can enter that location in the _____ box.
A) Anchor
B) Hyperlink
C) Location
D) Search
Q2) To format text as a hyperlink,select the text,click the Insert menu,and then click _____.
A) Bookmark
B) Hyperlink
C) SmartLink
D) WebLink
Q3) A(n)____________________ is text or a graphic that you can click to jump from one point to another in a Web page outside of the open document.
Q4) In Word,the wavy ____________________ underline indicates a contextual spelling error.
Q5) Instead of cutting and pasting graphics,you can move a graphic by ____________________ it to its new location.
Q6) In Word,the wavy ____________________ underline indicates a grammatical error.
Page 82
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Chapter 81: Common Formatting Functions
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Sample Questions
Q1) To format text in a different font,first select the text,and then click the ____________________ to open the Font gallery.
Q2) _____ don't print when you print a Word document.
A) Subscripts
B) Web fonts
C) Nonprinting characters
D) Font colors
Q3) One font point is equal to _____ of an inch.
A) 1/72
B) 8/72
C) 9/72
D) 12/72
Q4) A paragraph in your open document is formatted with Wingdings,size 12 font.You want the font to appear larger than it currently displays.To accomplish this,set the font size to 10.
A)True
B)False
Q5) The ____________________ button displays the currently selected color in the button itself.
Q6) Paragraphs can be aligned in ____________________ different ways.
Page 83
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Chapter 82: Working with Graphics
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Sample Questions
Q1) Use the Quick _____ gallery to transform a selected shape with one click.
A) Art
B) Styles
C) Shapes
D) Picture
Q2) When searching for clip art,the case of the search word(s)does not matter.
A)True
B)False
Q3) Which of the choices below contains two kinds of effects available in Word?
A) picture and flair effects
B) artistic and flair effects
C) 3-D rotation and glow effects
D) none of the above
Q4) To remove a photo's background,begin by clicking the _____ button in the Adjust group on the Format Picture tab.
A) Color
B) Corrections
C) Effects
D) Remove Background
Q5) You enhance the appearance of a graphic by applying
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Chapter 83: Working with Tables
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Sample Questions
Q1) By default,Word sorts table contents in _____ order.
A) numerical
B) ascending
C) descending
D) either B or C
Q2) To delete a table from a Word document,_____.
A) click the Table Select handle to select the entire table,and then press the delete key on the keyboard
B) press the delete key on the keyboard
C) left-click the table and select Delete Table
D) click Delete Table from the Tables group on the Insert tab
Q3) To make text bold,click the Bold button in the Font group on the _____ tab.
A) Insert
B) View
C) Home
D) Layout
Q4) To add a row to an existing Word table,you must first ____________________ above or below where you want to insert a new row.
Q5) In a table,the intersection of a row and a column is called a(n)____________________.
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Chapter 84: Printing & Publishing
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Sample Questions
Q1) To properly view a page's overall formatting,start by changing the zoom level to 90%.
A)True
B)False
Q2) In Word 2011,all new documents are saved by default as ____.
A) Word Template
B) Word Document
C) PDF
D) Rich Text Format
Q3) Each file waiting its turn to print is known as a print(er)____.
A) queue
B) copy
C) preview
D) job
Q4) Before printing any document,options on the ____ tab can help ensure the document prints properly.
A) Layout
B) Home
C) Review
D) View
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Chapter 85: Sharing Content Between Applications
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Sample Questions
Q1) To maintain a link between two documents,move one of the documents to a new folder location on the same computer.
A)True
B)False
Q2) To link an Excel chart stored on the Office clipboard to a document in Word,click the
A) Paste button
B) Paste button arrow
C) Copy button
D) Copy button arrow
Q3) You can use ____________________ to integrate data between different Office for Mac 2011 applications.
Q4) An object can be a chart or a graph but not text.
A)True
B)False
Q5) When pasting an object from one file to another,embedding and linking provide different results.
A)True
B)False
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Chapter 86: Collaborating with Office for Mac 2011
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Sample Questions
Q1) You can scroll through the comments in a document by clicking the Previous and Next buttons in the Cell Notes group on the Review tab.
A)True
B)False
Q2) Office 2011 works in conjunction with cloud computing tools to help people collaborate,regardless of their location.
A)True
B)False
Q3) The Web address associated with Windows Live is ____.
A) www.windows.com
B) www.microsoft.com
C) www.live.com
D) www.windowslive.com
Q4) The ____ tab contains options related to tracking changes.
A) References
B) View
C) Layout
D) Review
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Chapter 87: Customizing Office Applications
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Q1) Every Office for Mac 2011 application has a(n)____________________ dialog box where you can adjust its settings.
Q2) The file format compatible with Word 2007 and 2010 is ____________________.
Q3) Every document you create must include your User Information,which consists of your name,your initials,and other personal information.
A)True
B)False
Q4) You cannot rearrange the order of tabs on the Ribbon.
A)True
B)False
Q5) You customize the Ribbon by clicking the Word menu,and then clicking Preferences to open the Word Preferences dialog box.
A)True
B)False
Q6) In the General section of the Ribbon preferences,which option is not available?
A) Turn the Ribbon off
B) Expand the Ribbon
C) Add a tab to the Ribbon
D) Hide group titles
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Chapter 88: AI Methodologies
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Q1) An important element in exhibiting intelligence is our ability to communicate and use language.
A)True
B)False
Q2) The concept of machines with intelligence that exceeds human intelligence is referred to as __________.
A) strong AI
B) symbolic AI
C) fuzzy AI
D) neat AI
Q3) The component of artificial intelligence that demonstrates the ability to learn from experience and continuously improve performance is called __________.
A) expert learning
B) computational intelligence
C) machine learning
D) heuristics
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Page 90
Chapter 89: Overview of Word Processing
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Q1) In a Word document,a placeholder can be deleted.
A)True
B)False
Q2) For research papers,Word contains reference tools for adding ____ and other items.
A) reports
B) puzzles
C) citations
D) tools
Q3) To add content to a(n)____________________ box,just click it and type.
Q4) ____ play an important part in explaining a business to potential investors.
A) Word documents
B) Business plans
C) Document formats
D) Graphics and images
Q5) ____ programs make it easy to edit and format text and graphics.
A) Spreadsheet
B) Online
C) Application
D) Word processing
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Chapter 90: AI Applications
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Q1) A popular use of AI software is in robotics.
A)True
B)False
Q2) Robots are used to perform jobs that involve the three Ds.Which of the following is NOT one of the three Ds?
A) disasters
B) dangerous
C) dull
D) dirty
Q3) Speech recognition,handwriting recognition,and face recognition all fall under the AI category of ____ recognition.
A) voice
B) pattern
C) audio
D) expert
Q4) Computer vision combines cameras,scanners,and AI software to capture,store,and interpret visual images and pictures.
A)True
B)False
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Chapter 91: Document Formatting Techniques
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Q1) A hanging indent indents every line in a paragraph except the first one.
A)True
B)False
Q2) By default,clicking the Increase Indent button moves text a quarter-inch to the right.
A)True
B)False
Q3) By default,a Word document has one-inch top and bottom margins.
A)True
B)False
Q4) When formatting text in columns,it is helpful to display printing characters only.
A)True
B)False
Q5) In Word,a header is text at the start of a paragraph that's formatted with a style.
A)True
B)False
Q6) It is useful to insert ____________________ when you want a major heading to start on a new page.
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Page 93
Chapter 92: Academic Publishing Tools
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Q1) When creating a citation,a popular style is the ____ style.
A) APP
B) MLS
C) Chicago
D) Academic
Q2) When you click on a content control arrow,a short menu of options appears,presenting you with options for editing and creating equations.
A)True
B)False
Q3) When citations are created within a document,Word can use that information to create a(n)____.
A) MLA research paper
B) bibliography
C) style
D) thesaurus
Q4) To add a(n)____________________ to a document,type a less than symbol,a hyphen,and another hyphen.
Q5) To add the ____________________ symbol to a document,type a left parenthesis,a lowercase "r," and a right parenthesis.
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Chapter 93: Overview of Spreadsheets
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Sample Questions
Q1) From the choices below,select a valid cell reference.
A) 14B
B) Z92
C) E#6
D) T?56
Q2) As a student,you feel it is important to keep track of your current grade average in this class.From the choices below,select the Office application that should be utilized to accomplish this task.
A) Word
B) PowerPoint
C) Excel
D) Windows 7
Q3) Tools on the Formulas tab provide pre-made functions to generate formulas.
A)True
B)False
Q4) Data presented in spreadsheets is not useful in the management process of making financial decisions for a business.
A)True
B)False
Q5) In a spreadsheet,____________________ call attention to important information.
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Chapter 94: Cells and Cell Data
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Q1) After you select a range of cells,you can format all the cells in the range at the same time.
A)True
B)False
Q2) By default,pressing the return key after entering a value in cell B2 moves the cursor to cell ____.
A) C2
B) B3
C) A2
D) none of the above; the cursor does not move
Q3) In Excel,you enter data in a ____.
A) column
B) cell
C) row
D) formula grid
Q4) A column's width should be stated as ____.
A) 85
B) 85 characters
C) 85 points
D) none of the above
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Chapter 95: Formulas
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Q1) Excel starts working on the left when calculating a formula,and then follows ____ as it moves to the right.
A) the order of precedence
B) the formula
C) operations
D) operators
Q2) What is the value displayed in a cell that contains the formula =15*4/6?
A) 66
B) 25
C) 10
D) 2/3
Q3) You can make formulas easier to read by assigning ____ to specific cells,and then use them in formulas instead of cell addresses.
A) ranges
B) names
C) values
D) formulas
Q4) A formula is an expression that generally results in a numerical value.
A)True
B)False
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Chapter 96: Functions
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Q1) The VLOOKUP function requires four pieces of information to perform its operations.
A)True
B)False
Q2) Excel provides five different counting functions.
A)True
B)False
Q3) When an auto loan's terms are 8% per year interest,seven years in length,and a purchase price of $20,000,what value should be entered in the Rate field?
A) 8%
B) .08*12
C) .08/12
D) 8%-12
Q4) You are reviewing the screen results after clicking the Trace Precedents button in Excel.To hide the arrows appearing on the screen,you should click the ____________________ button on the Formulas tab.
Q5) The result of the PMT function returns a(n)____________________ number that displays in a red font on the screen.
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Chapter 97: Formatting Spreadsheets
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Q1) You improve the look of a worksheet by aligning the contents of cells,but adding borders and colors is a distraction to viewers.
A)True
B)False
Q2) The ____________________ can be used to copy a cell's color shading from one cell to another to ensure consistency between related cells.
Q3) A border can be applied to a cell or to a range of cells.
A)True
B)False
Q4) Conditional formatting is used to ____ that are usually difficult to visualize when viewing a spreadsheet.
A) define data names
B) format table heading rows
C) highlight data trends
D) filter data results
Q5) Excel aligns numbers along the ____________________ cell border by default.
Q6) You can merge three cells together to create one bordered cell.
A)True
B)False
99
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Chapter 98: Spreadsheet Graphics
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Q1) Sparklines are meant to show a large amount of ____________________ information in a limited amount of space.
Q2) The ____ button,which is available via the Chart Layout tab,provides tools for modifying chart axes.
A) Axes
B) Gridlines
C) Plot Area
D) Trendline
Q3) The first step in creating an Excel chart is to ____.
A) select the range of cells containing the data to include in the chart
B) choose a chart style
C) format chart titles
D) determine where the chart will be situated in the spreadsheet
Q4) You can use options on the ____ tab to add high and low markers to a sparkline.
A) Chart
B) Home
C) Sparklines
D) Format
Q5) The Page Layout View button is located in the lower-____________________ corner of a spreadsheet window.
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Chapter 99: Advanced Spreadsheet Tools
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Q1) The purpose of Solver is to find the optimal solution to a problem,given certain ____.
A) formats
B) data
C) formulas
D) constraints
Q2) Excel data analysis tools are located in the Analysis group on the Data tab.
A)True
B)False
Q3) In Excel,to use the Solver,you must first purchase it.
A)True
B)False
Q4) A PivotTable is an Excel table that is used to provide different views of a range of data to assist in the analysis of the data.
A)True
B)False
Q5) In Excel,the ____________________ is used for solving linear programming types of problems.
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Chapter 100: Overview of PowerPoint
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Sample Questions
Q1) The ____ pane in a presentation is often utilized by presenters to recall key points.
A) Outline
B) Notes
C) Notepad
D) Recall
Q2) The Animations tab displays the name of the theme applied to the open presentation.
A)True
B)False
Q3) It is good practice to create a(n)____,which provides the title of your presentation,your name,and the date of the presentation.
A) title slide
B) outline
C) summary slide
D) handout
Q4) PowerPoint is useful to visually support the message you want your audience to understand.
A)True
B)False
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Chapter 101: Working with Slides and Text
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Q1) To select three slides and edit them simultaneously,click the first slide,press the ____ key,and then click the second and third slides.
A) Control
B) Function
C) Insert
D) Command
Q2) When you enter an equation on a slide,you can work in the Design Equation tab,where you can select common equation structures from a list.
A)True
B)False
Q3) To move a slide to a new location,right-click the slide and drag it to its new location.
A)True
B)False
Q4) You ____________________ multiple bullets on a slide at the same time by first selecting them and then clicking the Increase Indent button.
Q5) On the View menu,the ____________________ view lets you see how the page will look when printed.
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Chapter 102: Using Graphics Objects
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Sample Questions
Q1) To add animation to a picture,select the picture,click the Animations tab,and then click the More button in the Entrance Effects group to display the gallery.
A)True
B)False
Q2) When an image is added to a PowerPoint slide,the image is inserted at full size on the slide.
A)True
B)False
Q3) When an object has associated animation effects,the effects subsequently can be changed or deleted.
A)True
B)False
Q4) When a slide's bulleted items appear one at a time,this is an example of ____ in the presentation.
A) grouping
B) animation
C) layering
D) custom slides
Q5) SmartArt graphics can be found on the ____________________ tab.
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Chapter 103: Formatting a Slide Show
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Q1) By using ____________________ in a presentation,you remove the need for anyone to manually click through the slides.
Q2) You intend to show your presentation to an audience.What type of slide show should you create?
A) Browsed by an individual
B) Presented by a speaker
C) Presenter View
D) Browsed at a kiosk
Q3) By default,PowerPoint assumes you want the date and time updated ____________________ when this functionality is enabled in a slide.
Q4) In PowerPoint,you cannot insert a header on a handout.
A)True
B)False
Q5) When a presentation is to run in a bank lobby kiosk,what show option should be selected?
A) Loop continuously until 'Esc'
B) Show without narration
C) Show without animation
D) Show Presenter View
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Chapter 104: Presenting and Publishing
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Q1) The options for publishing a presentation are found on the View menu,under the Publish as options and the Share submenu.
A)True
B)False
Q2) The ____________________ Slide Show option is one of the Share options available in PowerPoint.
Q3) When you print an outline of your presentation,the output is in the form of ____.
A) text and graphics
B) one slide per page with graphics
C) text without any graphics
D) one slide per page without graphics
Q4) You must have a ____ to use SkyDrive.
A) CD or DVD
B) YouTube login
C) Windows Live account
D) flash drive
Q5) You do not need a Windows Live account to publish a presentation to SkyDrive.
A)True
B)False
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Chapter 105: Outlook
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Sample Questions
Q1) After composing the body of a new e-mail message,you should end the message by
A) clicking the Send button
B) typing a greeting
C) typing your name
D) pressing the return key twice,followed by a closing including your name
Q2) Configuring an e-mail ____ means that you won't need to manually enter your contact information on each message you send.
A) body
B) greeting
C) signature
D) account
Q3) You can flip through calendar pages in Outlook by clicking the Up and Down buttons next to the date.
A)True
B)False
Q4) To better ____________________ e-mail messages you receive,it is good practice to create folders.To do this,control-click the Inbox in the Navigation pane,and then click New Folder.
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Chapter 106: Navigating in Google Docs
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Q1) The More menu button holds document-specific actions that can vary depending on the type and ownership of documents selected.There are four standard actions for all documents: ____.
A) Add Star,Don't Show in Home,Mark as Unviewed,and Download
B) Don't Show in Home,Mark as Unviewed,View,and Revisions
C) Add Star,Don't Show in Home,View Presentation,and Download
D) Don't Show in Home,View,Download,and View the published version
Q2) You can change the view of your Google Docs documents from a listing by title to a listing by priority through the use of buttons on the toolbar.
A)True
B)False
Q3) On the Google Docs homepage,clicking the Sort menu button and selecting Title from the list sorts the files ____.
A) alphabetically from Z to A
B) alphabetically from A to Z
C) in date order from newest to oldest
D) in date order from oldest to newest
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Chapter 107: Word Processing
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Sample Questions
Q1) Bookmarks in Google Docs are ____ to positions within that specific document.
A) Web pages pointing
B) margin annotations
C) hyperlinks
D) special footer links
Q2) In a Google Docs document,you can place a footer on every page of the document,excluding the first page,if needed.
A)True
B)False
Q3) To apply the Header 1 format to a phrase,use the ____ keyboard combination.
A) Ctrl-Alt-0
B) Ctrl-Alt-1
C) Ctrl-Alt-Shift
D) Ctrl-Alt-Delete
Q4) After a table is inserted into a document,the Table menu item is added to the menu bar.
A)True
B)False
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Chapter 108: Spreadsheets Part 1
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Q1) To enter a function or formula,first type a(n)____ in the cell.
A) equals sign
B) minus sign
C) colon
D) epsilon
Q2) After inserting a chart in a spreadsheet,click the chart to reveal the chart menu with options specific to the chart.
A)True
B)False
Q3) In Google Spreadsheets,data entered into a cell can be moved in a way similar to how you move cell data in Excel.
A)True
B)False
Q4) Google Spreadsheets offers the same number of formatting options as does Microsoft Excel.
A)True
B)False
Q5) Google Spreadsheets is 100% free and in the cloud.
A)True
B)False
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Chapter 109: Spreadsheets Part 2
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Q1) The Script Manager provides you with the ability to create a new script for personal use.
A)True
B)False
Q2) You clicked the Revision history toolbar to move to a prior version of the spreadsheet.Changes to the spreadsheet are highlighted in ____.
A) brown
B) the cell by pointing to a red triangle in the cell's upper-left corner
C) yellow
D) green
Q3) Gadgets inserted into a spreadsheet can ____.
A) allow access to your personal computer
B) help you present spreadsheet data as a slide show
C) automate the process of logging in to Google Docs
D) interact with data from the Web
Q4) When a new menu item appears in the toolbar after installing a script,this indicates that the script installed properly.
A)True B)False
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Chapter 110: Presentations
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Q1) To center a text box on a slide,click the ____ menu and select ____.
A) Arrange,Center
B) Format,Center on slide
C) Format,Text box
D) Arrange,Center on page
Q2) A new slide can be inserted into a presentation,but an existing slide cannot be duplicated.
A)True
B)False
Q3) Slides can be selected and deleted in Presentations.
A)True
B)False
Q4) Only video published to YouTube can be inserted into a presentation.
A)True
B)False
Q5) Using a slide's shortcut menu,you can choose to start the presentation from that slide.
A)True
B)False
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Chapter 111: Project Management
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Q1) Resources refers only to the human resources allocated for a specific project.
A)True
B)False
Q2) OpenProj projects can be saved in the _____ format for compatibility.
A) Microsoft Project
B) Excel 2007
C) Access 2007
D) OpenProj
Q3) Using OpenProj,you want to create a new project and list the finish date rather than the start date.What box do you check to do this?
A) Forward scheduled
B) Schedule Forwarding
C) Start date
D) Finish date
Q4) OpenProj is a free,open source desktop project management software tool.
A)True
B)False
Q5) Project management software is widely used in restaurants.
A)True
B)False
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Chapter 112: Personal Information Management
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Q1) You can create multiple calendars in Google,but you cannot create more than one task list.
A)True
B)False
Q2) Some e-mail services integrate a chat client into their Webmail service.
A)True
B)False
Q3) Web-based mail is known as ____.
A) e-mail
B) Webmail
C) PIM
D) Microsoft Outlook
Q4) With the growth of ____,personal information is expanding at an incredible rate.
A) digitized technologies
B) online schools
C) online services
D) Exchange
Q5) Personal information management has changed as technology has evolved.
A)True
B)False
Page 114
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Chapter 113: Web Research
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Sample Questions
Q1) A search option that specifies unwanted words ____.
A) displays Web pages containing those specific words
B) doesn't display Web pages containing those specific words
C) displays Web pages containing the first unwanted word only
D) none of the above
Q2) Google Scholar is a search engine that includes theses and book excerpts in its search results.
A)True
B)False
Q3) The World Wide Web consists of billions of interconnected Web pages of information from a wide variety of sources.
A)True
B)False
Q4) A(n)____ is a collection of useful Web pages,organized in a hierarchical structure,maintained by human editors.
A) meta search engine
B) directory
C) blog
D) RSS feed
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Chapter 114: Web Publishing
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Sample Questions
Q1) ____ are small applications that you can add to a WordPress blog entry.
A) Widgets
B) Dashboards
C) Custom Designs
D) Menus
Q2) You can use Weebly.com to create a free ____ for your own use.
A) e-mail account
B) social network
C) Web site
D) none of the above
Q3) Google offers a free blog hosting service at ____.
A) www.google.com
B) www.myblog.com
C) www.blogger.com
D) www.wordpress.com
Q4) Changing a blog's theme changes the contents of blog entries you've posted.
A)True
B)False
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