Computer Information Systems
Question Bank
Course Introduction
Computer Information Systems is an interdisciplinary field that focuses on the practical applications of computer technology to solve business and organizational problems. The course explores the principles of information systems, database management, networking, cybersecurity, and systems analysis and design. Students learn how to design, implement, and manage computer-based systems while gaining an understanding of the strategic role information systems play in supporting organizational goals and decision-making. The course integrates technical skills with business knowledge, preparing students for careers in IT management, systems analysis, and related fields.
Recommended Textbook Systems Analysis and Design 9th Edition by
Gary B. Shelly
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16 Chapters
1521 Verified Questions
1521 Flashcards
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Chapter 1: Introduction to Systems Analysis and Design
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Sample Questions
Q1) An example of a horizontal system is a(n) ____.
A) inventory application
B) application for a Web-based retailer
C) payroll application
D) medical practice application
Answer: A, C
Q2) Structured analysis is a traditional systems development technique that uses a series of phases, called the ____, to plan, analyze, design, implement, and support an information system.
A) O-O
B) SDLC
C) MSF
D) RUP
Answer: B
Q3) In an information system, data is information that has been transformed into output that is valuable to users.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Analyzing the Business Case
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Sample Questions
Q1) The format of a preliminary investigation report is the same from one company to another.
A)True
B)False
Answer: False
Q2) Can be obtained during fact-finding to understand how a department functions.
A)schedule feasibility
B)EPC
C)JIT
D)systems development
E)EPOD
F) systems request
G) control
H) preliminary investigation
I) organization chart
J) case for action
Answer: I
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Chapter 3: Managing Systems Projects
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Sample Questions
Q1) Over time, the distinctions between the Program Evaluation Review Technique (PERT) and the Critical Path Method (CPM) have disappeared, and today the scheduling technique is called ____________________, as represented in the accompanying figure.
Answer: PERT/CPM PERT CPM
Q2) In most systems analysis tasks, time and people are interchangeable.
A)True
B)False
Answer: False
Q3) In Open Workbench, unlike in Microsoft Project, you create tasks and durations, indicate dependencies, and assign resources.
A)True
B)False
Answer: False
Q4) The ____________________ is the time that a task is scheduled to be completed. Answer: finish day/date
Q5) In Microsoft Project, a(n) ____________________ is similar to a PERT chart. Answer: network diagram
Page 5
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Chapter 4: Requirements Modeling
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Sample Questions
Q1) When conducting an interview, after asking a question, allow the person enough time to think about the question and arrive at an answer.
A)True
B)False
Q2) The ____ is a widely used method of visualizing and documenting software systems design.
A) UML
B) TCO
C) FDD
D) REJ
Q3) In the RAD model in the accompanying figure, during the ____________________ phase users interact with systems analysts and develop models and prototypes that represent all system processes, outputs, and inputs.
Q4) JAD provides a fast-track approach to a full spectrum of system development tasks, including planning, design, construction, and implementation.
A)True
B)False
Q5) Briefly describe the four phases of the RAD model.
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Chapter 5: Data and Process Modeling
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Sample Questions
Q1) During the systems design phase, a physical model of the new information system is created that follows from the logical model and involves operational tasks and techniques.
A)True
B)False
Q2) When structured English is used, which of the following rules must be conformed to?
A) use only the three building blocks of sequence, selection, and iteration
B) use indentation for readability
C) use a limited vocabulary
D) avoid standard terms used in the data dictionary
Q3) In a DFD, a process symbol can have only one outgoing data flow.
A)True
B)False
Q4) ____________________ is a subset of standard English that describes logical processes clearly and accurately.
Q5) The primary purpose of pseudocode is to describe the underlying business logic of code. _________________________
A)True
B)False
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Chapter 6: Object Modeling
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Sample Questions
Q1) ____ enable objects to communicate and interact as they perform business functions and transactions required by the system.
A) Aggregates
B) Relationships
C) Clusters
D) Linkages
Q2) In a sequence diagram, a(n) ____________________ is identified by a rectangle with the name inside.
Q3) Shows the order in which the actions take place and identify the outcomes.
A)class diagram
B)CASE tools
C)lifeline
D)object relationship diagram
E)state transition diagram
F)activity diagram
G)object modeling
H)black box
I)UML
J)system boundary
Q4) The ____________________ indicates when an object sends or receives a message.
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Chapter 7: Development Strategies
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Sample Questions
Q1) If management decides to develop a system in-house, then the transition to the systems design phase ends.
A)True
B)False
Q2) Mergers and acquisitions typically have no impact on clients and customers of large, financially healthy firms.
A)True
B)False
Q3) Most ____________________ are based on a combination of HTML and XML.
Q4) Empowerment makes an IT department less productive because it must spend more time responding to the daily concerns of users and less time on high-impact systems development projects that support strategic business goals.
A)True
B)False
Q5) Outsourcing can refer to ____.
A) relatively minor programming tasks
B) the rental of software from a service provider
C) the handling of a company's entire IT function
D) BPO
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Chapter 8: User Interface Design
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Sample Questions
Q1) A(n) ____ is a user interface that allows users to interact with graphical objects and pointing devices.
A) HCI
B) PCI
C) UI
D) GUI
Q2) The concept that the quality of the output is only as good as the quality of the input, which sometimes is known as ____, is familiar to IT professionals, who recognize that the best time to avoid problems is when data is entered.
A) bad input, bad output (BIBO)
B) garbage in, garbage out (GIGO)
C) poor start, poor finish (PSPF)
D) weak hand, weak hold (WHWH)
Q3) Good user interface design is based partly on ____, which describes how people work, learn, and interact with computers.
A) aesthetics
B) interface technology
C) ergonomics
D) output security
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Page 10
Chapter 9: Data Design
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Sample Questions
Q1) List at least 6 guidelines for developing a code.
Q2) In a file-oriented information system, a transaction file ____.
A) stores relatively permanent data about an entity
B) is created and saved for backup and recovery purposes
C) stores records that contain day-to-day business and operational data
D) is a temporary file created by an information system for a single task
Q3) As an analyst, you must understand this in order to create a data design that accurately reflects all relationships among system entities.
A)UML
B)cardinality
C)secondary key
D)data mining
E)orphan
F)subschema
G)intranet
H)entity
I)physical
J)logical
Q4) The inherent efficiency of high-volume processing on larger computers is called
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Chapter 10: System Architecture
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Sample Questions
Q1) Most companies resolved the problems of stand-alone computing by joining clients into a(n) ____________________ that allows sharing of data and hardware resources.
Q2) Sasha's client is risk-averse and wants to leverage whatever the most popular LAN topology is - in order to be on the bandwagon with everyone else. In light of this, which of the following will Sasha recommend to this client?
A) bus network
B) ring network
C) hub network
D) star network
Q3) A popular network protocol is ____, which today is the backbone of the Internet.
A) FTP
B) Telnet
C) TCP/IP
D) all of the above
Q4) In online processing systems, data is collected and processed in groups.
A)True
B)False
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Chapter 11: Managing Systems Implementation
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Sample Questions
Q1) During ____________________, existing data is loaded into the new system.
Q2) Libby mentions that she must test a program that interacts with other programs, and she wants to begin by testing the program individually. Emma tells her about a process in which a programmer simulates each program outcome or result and displays a message to indicate whether or not the program executed successfully. What is the name of this process?
A) integration testing
B) system testing
C) link testing
D) stub testing
Q3) A testing sequence should move to the integration stage as soon as it has performed properly in any unit tests.
A)True
B)False
Q4) A pre-recorded Webinar session can be delivered as a(n) ____________________, which is a one-way transmission, whenever a user wants or needs training support.
Q5) The environment for the actual system operation is called the ____________________ environment.
Q6) What are the steps to follow when you create a structure chart?
Page 13
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Chapter 12: Managing Systems Support and Security
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Sample Questions
Q1) When corrective action cannot occur immediately, users appreciate feedback from the system administrator and should be kept informed of any decisions or actions that affect their maintenance requests.
A)True
B)False
Q2) When a(n) ____________________ is used, all noncritical changes to a system are held until they can be implemented at the same time.
Q3) When a maintenance release methodology is used, each change is documented and installed as a new version of the system called a(n) ____________________.
Q4) Newly hired and recently promoted IT staff members often are assigned to maintenance projects because their managers believe that maintenance work offers a valuable learning experience.
A)True
B)False
Q5) To provide security for network traffic, data can be ____________________, which refers to a process of encoding the data so it cannot be accessed without authorization.
Q6) ____________________ is the process of tracking system releases.
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Chapter 13: Communication Tools
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Sample Questions
Q1) A(n) ____________________, which is required at the end of the preliminary investigation and again at the conclusion of the systems analysis phase, might have to be given more than once in some situations.
Q2) When preparing a presentation, the first step (and perhaps the most important) is to prepare an overall outline that will be the foundation of the presentation. A)True
B)False
Q3) In a presentation, ____________________ can help to display a graphical summary of performance trends, a series of cost-benefit examples, or a bulleted list of important points.
Q4) When preparing written documents, keep in mind all of the following suggestions EXCEPT _____.
A) keep your writing concise and well-organized
B) use an appropriate style
C) impress your audience with the size of your vocabulary
D) check your work carefully
Q5) Most word processing programs include a(n) ____________________, which is a tool that can detect usage problems and offer suggestions.
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Chapter 14: CASE Tools
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Sample Questions
Q1) _____can model networks, business processes, and many types of special diagrams.
A) Microsoft Visio
B) Visible Analyst
C) System Architect
D) Oracle Designer
Q2) A(n) ____________________ is an alternative name for a data element in a repository.
Q3) Widespread use of object-oriented languages has spurred interest in O-O CASE tools, which can provide a seamless development sequence from planning to actual coding.
A)True
B)False
Q4) Traditional code was written in _____ languages such as COBOL, which required a programmer to create code statements for each processing step.
A) event-driven
B) procedural
C) fourth-generation
D) non-procedural
Q5) A(n) ____________________ organizes and documents system development tasks.
Q6) CASE stands for ____________________. Page 16
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Chapter 15: Financial Analysis Tools
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Sample Questions
Q1) Fixed costs are costs that are relatively constant and do not depend on a level of activity or effort.
A)True
B)False
Q2) Tangible costs are costs whose dollar values cannot be calculated easily.
A)True
B)False
Q3) In present value analysis, most companies require a rate of return that is higher than the discount rate because of the degree of risk compared with investing in a bond.
A)True
B)False
Q4) The ROI (return on investment) technique recognizes the timing of costs and benefits.
A)True
B)False
Q5) When determining economic feasibility, a systems analyst must consider a project's benefits compared to the project's ____________________, which includes ongoing support and maintenance costs, as well as acquisition costs.
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Chapter 16: Internet Resource Tools
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Sample Questions
Q1) Most search engines provide an advanced search feature that offers a fill-in form.
A)True
B)False
Q2) In implied Boolean logic, symbols are used to represent Boolean operators, such as a plus sign (+) for AND, and a minus sign (-) for NOT.
A)True
B)False
Q3) Disadvantages of online learning include all of the following EXCEPT _____.
A) online learning options generally are more expensive than traditional face-to-face learning
B) online learning lacks the face-to-face component that some learners find necessary
C) the interface in an online learning experience may be a limitation, slowing processing performance
D) online learning may not be the best option if the content is complicated or unfamiliar
Q4) ____________________ allows users to exchange messages immediately, even while they are working in another program or application.
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