Computer Information Systems
Exam Questions
Course Introduction
Computer Information Systems is an interdisciplinary course that explores the application of information technology in organizational settings. It covers the fundamental principles of computer hardware, software, networks, databases, and information systems, focusing on how these technologies are integrated to solve business problems and support decision-making. The course provides students with an understanding of systems analysis and design, cybersecurity, data management, and emerging technologies. Emphasis is placed on practical skills, ethical considerations, and the strategic role of information systems in improving efficiency, productivity, and competitiveness within various industries.
Recommended Textbook
Principles of Information Systems 11th Edition by Ralph Stair
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1191 Verified Questions
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Page 2
Chapter 1: An Introduction to Information Systems
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Sample Questions
Q1) _____ is a branch of artificial intelligence that allows computers to recognize and act on patterns or trends.
A) Vision systems
B) Neural networks
C) Robotic systems
D) Natural language processing
Answer: B
Q2) Information is simply a collection of raw facts such as an employee number or the total hours worked in a week.
A)True
B)False
Answer: False
Q3) A CBIS is a single set of hardware, software, databases, telecommunications, people, and procedures configured to collect, manipulate, store, and process data into information.
A)True
B)False
Answer: True
Q4) ____________ is the activity of creating or modifying information systems. Answer: Systems development
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Chapter 2: Information Systems in Organizations
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Sample Questions
Q1) The design department of an architectural firm that uses computers in all aspects of its design work would be said to have a high level of _____.
Answer: infusion
Q2) A visa program that enables skilled employees from foreign lands into the United States.
A) L-1B
B) H-1B
C) 4F
D) all of the above
Answer: B
Q3) Customer relationship management programs help companies manage _____
A) programs to retain loyal customers
B) finished product inventory
C) marketing and advertising
D)a. and c.
Answer: D
Q4) Reengineering and continuous improvement mean the same thing.
A)True
B)False
Answer: False
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Chapter 3: Hardware: Input, Processing, and Output Devices
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Sample Questions
Q1) _____ involves the simultaneous execution of two or more computer instructions. Answer: Multiprocessing
Q2) RAM stands for random access memory, a form of memory that holds its contents even if the current is turned off or disrupted.
A)True
B)False
Answer: False
Q3) A blade server houses many computer motherboards that include one or more processors, computer memory, secondary storage, network connections, and a common power supply and air-cooling source within a single chassis.
A)True
B)False
Answer: True
Q4) The chip-and-PIN card technology ________.
A) is widely used in the United States
B) relies upon the use of infrared data transmission
C) requires entry of the user's PIN number
D) does not require replacement of existing POS terminals
Answer: C
Chapter 4: Software: Systems and Application Software
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Sample Questions
Q1) _____ software allows one operating system to run on top of another by creating a virtual machine on which the guest operating system can run.
Q2) Sometimes referred to as rich _____ application, a Web-delivered software application combines hardware resources of the Web server and PC to deliver valuable software services through a Web browser interface.
Q3) _____ is an example of a popular general purpose software suite for personal computer users.
A) Corel SmartSuite
B) Lotus Office
C) Microsoft Symphony
D) Corel WordPerfect Office
Q4) Google has developed its own mobile operating system called _____.
Q5) _____ is a form of software that includes a wide range of built-in functions for statistical, financial, logical, database, graphics, and date and time calculations.
A) Word processing
B) Database
C) Spreadsheet
D) Graphics
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Chapter 5: Database Systems, Data Centers, and Business Intelligence
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Sample Questions
Q1) _____ represents huge amounts of unstructured data that is difficult to capture, store, and manipulate using traditional database management systems.
A) Data warehouse
B) Datamart
C) Big data
D) Knowledge base
Q2) A data warehouse stores historical data that has been extracted from operational systems, external sources, and, sometimes, even unique sources.
A)True
B)False
Q3) Due to their size, databases must be stored on mainframe computers or other large, powerful computers.
A)True
B)False
Q4) Oracle is currently the market leader in general purpose databases, with about three-fourths of the multibillion dollar database market.
A)True
B)False
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Chapter 6: Telecommunications and Networks
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Sample Questions
Q1) In a circuit-switching network, no fixed path is created between the communicating devices and the data is broken into packets for sending over the network.
A)True
B)False
Q2) _____ is a very short range wireless connectivity technology designed for cell phones and credit cards.
Q3) A geo-stationary satellite orbits the earth in a very low orbit at an altitude of less than 1,000 miles.
A)True
B)False
Q4) _____ a wireless communications specification that describes how cell phones, computers, and printers can be connected over distances of 10-30 feet at a rate of about 2 Mbps and allows users of multifunctional devices to synchronize information.
Q5) _____ refers to the electronic transmission of signals for communications.
Q6) Long Term Evolution is a standard for wireless communications for mobile phones based on packet switching.
A)True
B)False
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Chapter 7: The Internet, Web, Intranets, and Extranets
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Sample Questions
Q1) _____ is NOT a Web programming language.
A) Java
B) JavaScript
C) Hypertext Preprocessor
D) COBOL
Q2) The _____ is a Web address that specifies the exact location of a Web page using letters and words that map to an IP address and a location on the host.
Q3) Cloud computing refers to a computing environment where software and storage are provided as an Internet service and accessed with a Web browser.
A)True
B)False
Q4) Of all the countries, China has the most Internet users with nearly 400 million people. A)True
B)False
Q5) Discuss the use of spiders to enable user searches of the Web.
Q6) Explain the rules that apply to using domain names.
Q7) The top-level domain affiliation commonly used to denote nonprofit organizations sites is _____.
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Chapter 8: Electronic and Mobile Commerce
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Sample Questions
Q1) A(n) _____ joins competitors and suppliers alike to buy and sell goods, trade market information, and run back office operations.
Q2) _____ is the direct sale of products or services by businesses to consumers through electronic storefronts.
Q3) Implicit personalization techniques capture user-provided information, such as information from warranties, surveys, user registrations, and contest entry forms completed online.
A)True
B)False
Q4) Pricing mobile ads at cost per thousand views is abbreviated _____.
A) CPR
B) CPM
C) CPC
D) CPA
Q5) The _____ is responsible for guaranteeing that the people or organizations granted these unique certificates are, in fact, who they claim to be.
Q6) The ______ security standard spells out measures and security procedures to safeguard the card issuer, the cardholder, and the merchant.
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Chapter 9: Enterprise Systems
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Sample Questions
Q1) A key feature on an enterprise resource planning system is that _____.
A) all transactions are processed in online transaction processing mode
B) it comes fully integrated with all of the organization's e-commerce systems
C) it employs a database of key operational and planning information that can be shared by all
D) all of the above
Q2) _____ are the most efficient and effective ways to complete a business process.
Q3) Large organizations were the first to take on the challenge of implementing ERP.
A)True
B)False
Q4) Many business application software vendors are pushing the use of _____ for SME to help them acquire, use, and benefit from new technology while avoiding much of the associated complexity and high start-up costs.
A) hosted software model
B) ERP systems
C) open source code
D) CRM
Q5) Briefly explain the difference between financial and managerial accounting.
Q6) TPS systems capture and process data that describe fundamental business _____.
Q7) Why are SMEs interested in trying the hosted software model?
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Chapter 10: Information and Decision Support Systems
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Sample Questions
Q1) Explain the difference between an optimization and satisficing model.
Q2) A satisficing model is one that finds a good - but not necessarily the best - solution to a problem.
A)True
B)False
Q3) The dialogue manager of a DSS can also connect to external databases to give decision makers even more information and decision support beyond that available through just corporate databases..
A)True
B)False
Q4) Engagement ratings show how ads convert to sales.
A)True
B)False
Q5) The _____ report summarizes the previous day's critical activities and is typically available at the start of each workday.
A) exception
B) drill-down
C) key-indicator
D) demand
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Chapter 11: Knowledge Management and Specialized Information Systems
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Sample Questions
Q1) A perceptive system allows a machine to approximate the way a person sees, hears, and feels objectives.
A)True
B)False
Q2) The purpose of the ____________________ is to seek information and relationships from the knowledge base and to provide answers, predictions, and suggestions similar to the way a human expert would.
Q3) Briefly describe the role of the inference engine and the explanation facility components of an expert system.
Q4) Distinguish between data, information, and knowledge.
Q5) The ____ is the person or group with the expertise or knowledge the expert is trying to capture.
A) domain expert
B) knowledge user
C) knowledge engineer
D) system developer
Q6) ____________________ statements are rules that suggest certain conclusions.
Q7) Identify and briefly define several speciality areas of artificial intelligence.
Q8) ____________________ knowledge is objective and can be measured and documented. Page 13
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Page 14
Chapter 12: Systems Development: Investigation and Analysis
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Sample Questions
Q1) Prototyping begins by creating a preliminary model of a major subsystem or a scaled-down version of the entire system.
A)True
B)False
Q2) Interviews, direct observation, and questionnaires are tools and techniques used in data ____________________
Q3) The term _______________ development describes any systems development project in which business managers and users assume the primary effort.
Q4) ______ is a systems development approach that stresses agile, incremental development with a team of a dozen or fewer people who perform all systems development activities.
A) agile development
B) scrum development
C) lean software development
D) feature-driven development
Q5) The primary outcome of systems analysis is a prioritized list of system requirements. A)True
B)False
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Chapter 13: Systems Development: Design, Implementation, and Review
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Sample Questions
Q1) A good contract for new computer equipment should include ____.
A) a dispute resolution process if something goes wrong
B) ownership and property rights of the new or modified system
C) contingency provisions in case something does not work as expected
D) all of the above
Q2) The purpose of disaster planning is to ensure ______, where the organization's critical applications, data, and information systems are continuously available.
Q3) Environmental design involves systems development efforts that ____.
A) reduce the power consumption of the new system
B) requires less physical space
C) result in systems that can be disposed of in a manner that does not negatively affect the environment
D) all of the above
Q4) Identify and briefly describe two types of documentation prepared for use with internally developed software.
Q5) The use of virtual servers can help save energy and space.
A)True
B)False
Q6) ______ are rules and procedures to maintain data security.
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Chapter 14: The Personal and Social Impact of Computers
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Sample Questions
Q1) Proper use of antivirus software requires that it is ____.
A) used to scan all removable storage media before copying or running programs from them
B) updated each month
C) run at least once per week
D) all of the above
Q2) Just over 300,000 crimes were reported to the Internet Crime Computer Center in 2010 and this represents the majority of computer-related crimes.
A)True
B)False
Q3) To protect your PC and prevent it from spreading malware to your co-workers, some antivirus software scans and cleans both incoming and outgoing e-mail messages.
A)True
B)False
Q4) Identify and briefly discuss the two primary computer health-related problems.
Q5) The ____________________ card causes phones to display a caller ID number specified by the caller rather than the actual number of the caller.
Q6) Briefly describe the purpose of a security dashboard.
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