Computer Information Systems
Exam Preparation Guide
Course Introduction
Computer Information Systems is a dynamic course that explores the principles, technologies, and organizational practices involved in the use of computer systems for managing information in business and other settings. Students gain a solid foundation in information systems concepts, including hardware, software, networks, data management, cybersecurity, and system development. The course emphasizes how information systems support decision-making, improve operational efficiency, enable communication, and create strategic advantages within organizations. Through case studies, hands-on projects, and analytical exercises, students learn to analyze organizational needs, select appropriate technology solutions, and apply best practices for managing information resources in a rapidly changing technological landscape.
Recommended Textbook
Systems Analysis and Design 9th Edition by
Gary B. Shelly
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16 Chapters
1521 Verified Questions
1521 Flashcards
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Chapter 1: Introduction to Systems Analysis and Design
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10095
Sample Questions
Q1) ____ is a systems development technique that tests system concepts and provides an opportunity to examine input, output, and user interfaces before final decisions are made.
A) Scrum
B) Prototyping
C) Modeling
D) Rapid application development
Answer: B
Q2) After leaving the first meeting, Maddy goes down the hall to meet with the outgoing manager of the second team. In that meeting, he shares with her the latest draft of the systems requirement document, which is nearly complete. In which phase is the second team currently?
A) systems analysis
B) systems design
C) systems planning
D) systems implementation
Answer: A
Q3) An IT department team includes _________________________ who plan, develop, and maintain information systems.
Answer: systems analysts
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Chapter 2: Analyzing the Business Case
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) A SWOT analysis contributes to the strategic planning process by identifying ____ resources.
A) technical
B) human
C) financial
D) logistical
Answer: A, B, C
Q2) After composing a mission statement, a company identifies a set of _________________________ that will accomplish the mission.
Answer: goals
Q3) As users rely more heavily on information systems to perform their jobs, they are likely to request even more IT services and support.
A)True
B)False
Answer: True
Q4) A(n) _________________________ describes a company for its stakeholders and briefly states the company's overall purpose, products, services, and values.
Answer: mission statement
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Page 4
Chapter 3: Managing Systems Projects
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10097
Sample Questions
Q1) Most managers recognize that problems do occur on most projects; it is better to alert management sooner rather than later.
A)True
B)False
Answer: True
Q2) A task is any work that requires the use of company resources including all of the following EXCEPT ____.
A) controlling capital
B) people
C) time
D) money
Answer: A
Q3) Two or more concurrent tasks often depend on a single prior task, which is called a(n) ____ task.
A) predecessor
B) a priori
C) antecedent
D) ancestor
Answer: A
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Page 5
Chapter 4: Requirements Modeling
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Sample Questions
Q1) IT professionals recognize that successful systems must be user-oriented, and users need to be involved, formally or informally, at every stage of systems development.
A)True
B)False
Q2) In projects where it is desirable to obtain input from a large number of people, a(n) ____, such as that shown in the accompanying figure, can be a valuable tool.
A) interview
B) questionnaire
C) sample
D) research report
Q3) In a sequence diagram, vertical arrows represent messages from one object to another. _________________________
A)True
B)False
Q4) In the RAD model in the accompanying figure, the ____________________ phase focuses on program and application development tasks similar to the SDLC.
Q5) Briefly describe the four phases of the RAD model.
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Chapter 5: Data and Process Modeling
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Sample Questions
Q1) In DFDs, a process resembles a(n) ____________________, where the inputs, outputs, and general functions of the process are known, but the underlying details are not shown.
Q2) ____ maintains consistency among DFDs by ensuring that input and output data flows align properly.
A) Balancing
B) Indexing
C) Leveling
D) Exploding
Q3) When a set of DFDs is created for a system, a(n) ____________________ is a process that consists of a single function that is not exploded further.
Q4) A data ____ is a central storehouse of information about a system's data.
A) glossary
B) knowledgebase
C) content bank
D) repository
Q5) To show the detail inside a black box, create DFD ____________________, which zooms in on the system and shows major processes, data flows, and data stores.
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Page 7
Chapter 6: Object Modeling
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) All objects within a(n) ____ share common attributes and methods.
A) catalog
B) roster
C) index
D) class
Q2) A ____ is a command that tells an object to perform a certain method.
A) dictum
B) message
C) statement
D) baseline
Q3) ____ is a widely used method of visualizing and documenting an information system.
A) UML
B) Java
C) UNIX
D) DFD
Q4) Unlike a DFD, a class diagram is a logical model, which evolves into a physical model and finally becomes a functioning information system.
A)True
B)False
Page 8
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Chapter 7: Development Strategies
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112 Flashcards
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Sample Questions
Q1) In addition to configuring software, an IT staff can create a user ____, which includes screens, commands, controls, and features that enable users to interact more effectively with the application.
A) montage
B) index
C) interface
D) package
Q2) Contrast logical and physical design.
Q3) ____________________ is an architectural style whose goal is to achieve loose coupling among interacting software objects that can provide services.
Q4) Building an application in a Web-based environment might involve greater risks and benefits, compared to a traditional environment.
A)True
B)False
Q5) Discuss at length the concerns and issues related to outsourcing.
Q6) The goal of ____________________ is to build a system that is effective, reliable, and maintainable.
Q7) Most ____________________ are based on a combination of HTML and XML.
Page 9
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Chapter 8: User Interface Design
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) A(n) ____________________, which also is called referential integrity, is a data validation check used for items that must have certain values.
Q2) Allows a user to enter information about a task that the system will perform.
A)report header
B)input volume
C)controls
D)detail line
E)report footer
F)source document
G)dialog box
H)interface
I)exception
J)existence
Q3) Although online data entry is used in specific situations, most business activity requires batch input.
A)True
B)False
Q4) Sensitive data can be encrypted, or coded, in a process called ____________________, so only users with decoding software can read it.
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Chapter 9: Data Design
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Sample Questions
Q1) Malia asks if it is possible to retrieve records using a field or combination of fields that is not unique. Michelle informs her that it is. What is the name for this type of key?
A) candidate key
B) concatenated key
C) foreign key
D) secondary key
Q2) Normal forms beyond 3NF exist, but they rarely are used in business-oriented systems.
A)True
B)False
Q3) Physical storage involves a(n) ____________________, which is the smallest data unit that can be handled by the operating system.
Q4) In the table or file shown in the accompanying figure, a(n) ____________________ is a single characteristic or fact about an entity.
Q5) To protect stored data, users can be asked to furnish a proper user ID and password to access a file or database.
A)True
B)False
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Chapter 10: System Architecture
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Sample Questions
Q1) A(n) ____________________ architecture follows Internet design protocols and enables a company to integrate new applications into its e-commerce strategy.
Q2) In the OSI (Open System Interconnection) model, the session layer ____.
A) assures that data is uniformly structured and formatted for network transmission
B) defines network addresses and determines how data is routed over the network
C) defines specific methods of transmitting data over the physical layer
D) defines control structures that manage the communications link between computers
Q3) In a(n) ____________________ client/server design, as illustrated in the accompanying figure, the user interface resides on the client, all data resides on the server, and the application logic can run either on the server, on the client, or be divided between the client and server.
Q4) In the ____ configuration, a central wireless device is used to serve all wireless clients.
A) BSS
B) ESS
C) ISS
D) DSS
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Chapter 11: Managing Systems Implementation
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) In a technique called ____ testing, the programmer simulates each program outcome or result and displays a message to indicate whether or not the program executed successfully.
A) modular
B) stub
C) outcome
D) unit
Q2) Unless a problem must be corrected, or modifications or enhancements must be made, access to the operational environment is limited to ____ and must be strictly controlled.
A) systems analysts
B) users
C) programmers
D) all of the above
Q3) A ____ consists of related program code organized into small units that are easy to understand and maintain.
A) mode
B) stub
C) decision tree
D) module
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Chapter 12: Managing Systems Support and Security
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112 Flashcards
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Sample Questions
Q1) Application security requires an understanding of services, hardening, application permissions, input validation techniques, software patches and updates, and software logs.
A)True
B)False
Q2) Commercial software suppliers provide maintenance releases, often called ____________________.
Q3) When a(n) ____________________ is used, all noncritical changes to a system are held until they can be implemented at the same time.
Q4) ____ is a process for controlling changes in system requirements during software development.
A) EM
B) DM
C) CM
D) TM
Q5) Requests for corrective and adaptive maintenance normally come from the IT department, while users usually initiate perfective maintenance.
A)True
B)False
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Chapter 13: Communication Tools
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45 Flashcards
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Sample Questions
Q1) In a report, the findings section is used to _____.
A) summarize the entire project in several paragraphs
B) present the best system alternative, with a brief explanation
C) contain a large number of supporting documents
D) describe the major conclusions reached
Q2) When practicing a presentation, write a script so the presentation can be read.
A)True B)False
Q3) The Flesch-Kincaid Grade Level score measures the average sentence length and the average number of syllables per word and rates the text on a 100-point scale.
A)True B)False
Q4) In a report, the ____________________ usually includes a title page, table of contents, and brief description of a proposal.
Q5) E-mail usually is less formal than other written communication, but rules of good grammar, correct spelling, and clear writing still must be followed.
A)True B)False
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Chapter 14: CASE Tools
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Sample Questions
Q1) A(n) ____________________ is an alternative name for a data element in a repository.
Q2) A(n) ____________________ allows computer programs to be developed rapidly by translating a logical model directly into code.
Q3) Traditional ____________________ software is derived from simple utilities, such as code editors, to powerful multipurpose tools that can help you envision, plan, and build an entire information system.
Q4) _____ means translating business processes and functions into applications.
A) Forward engineering
B) Code generating
C) Reverse engineering
D) Screen generating
Q5) CASE tools can reduce costs, speed up development, and provide comprehensive documentation that can be used for future maintenance or enhancements.
A)True
B)False
Q6) Another trend involves powerful programming languages called ____________________ that are part of the fourth-generation environment.
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Chapter 15: Financial Analysis Tools
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Sample Questions
Q1) In present value analysis, most companies require a rate of return that is higher than the discount rate because of the degree of risk compared with investing in a bond.
A)True
B)False
Q2) Cost-benefit analysis is performed _____ to determine the economic feasibility of an information system project and to compare alternative solutions.
A) at the beginning of the SDLC
B) in the middle of the SDLC
C) at the end of the SDLC
D) throughout the SDLC
Q3) The period between the beginning of systems operation and the point when operational costs are rapidly increasing is called the ____________________ of the system.
Q4) The ____________________ of a project is the total present value of the benefits minus the total present value of the costs.
Q5) Intangible costs are costs for which a specific dollar value can be assigned.
A)True B)False
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Chapter 16: Internet Resource Tools
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Sample Questions
Q1) Google is an indexed search engine that organizes and ranks the results of a search. A)True
B)False
Q2) Endnote uses a special information transfer method called the Z39.50 protocol that prevents a user from connecting directly to any government or university databases.
A)True
B)False
Q3) Disadvantages of online learning include all of the following EXCEPT _____.
A) online learning options generally are more expensive than traditional face-to-face learning
B) online learning lacks the face-to-face component that some learners find necessary
C) the interface in an online learning experience may be a limitation, slowing processing performance
D) online learning may not be the best option if the content is complicated or unfamiliar
Q4) A(n) ____________________ uses circular symbols to illustrate Boolean logic.
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