
Course Introduction
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Course Introduction
Computer Concepts is an introductory course designed to familiarize students with the fundamental principles of computing and information technology. The course covers essential topics such as computer hardware and software, operating systems, networking basics, internet functionality, data management, and cybersecurity. Students will also explore productivity software, emerging technologies, and the ethical and societal impacts of computing. Through hands-on activities and practical applications, learners will develop a foundational understanding necessary for further study in computer science or effective use of technology in various fields.
Recommended Textbook
Emerge with Computers v. 5.0 5th Edition by Kenneth Baldauf
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Q1) The ____ has been successful in promoting legislation that protects its own content.
A) RIAA
B) Creative Commons
C) PIPA
D) DMCA
Answer: A
Q2) The .mp3 file extension signifies that an audio file is protected by digital rights management technology.
A)True
B)False
Answer: False
Q3) Software such as ____ is used by both students and teachers to find plagiarism problems.
A) Turnitin
B) Microsoft Word
C) Norton Utilities
D) LimeWire
Answer: A
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Q1) QWERTY code is the standard used to represent keyboard characters in digital form.
A)True
B)False
Answer: False
Q2) A _____ can represent a digit,a letter,or a color.
A) byte
B) decimal C) scheme
D) sample
Answer: A
Q3) A general-purpose computer relies on the _____ being used to perform an activity. A) output
B) storage
C) software
D) literacy
Answer: C
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Q1) Gadgets are small,useful programs that run on your desktop.
A)True
B)False
Answer: True
Q2) The right side of the Start menu lists your recently used programs.
A)True
B)False
Answer: False
Q3) To change a gadget's properties,hover over the gadget and click its _____.
A) image
B) toolbar icon
C) left corner
D) wrench icon
Answer: D
Q4) When you hover over a button on the taskbar,_____.
A) previews are displayed
B) an open program is closed
C) Windows hibernates
D) either B or C
Answer: A

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Q1) A personal computer (PC)is designed to meet the computing needs of an individual.
A)True
B)False
Q2) A popular term used to identify devices such as the iPad is _____.
A) handheld computer
B) smart phone
C) tablet PC
D) netbook
Q3) Personal computers are only available in two platforms: Microsoft Windows and Apple Mac.
A)True
B)False
Q4) Typical _____ computing providers deliver common software online that is accessed from another web service or browser.
A) synchronized
B) cloud
C) media
D) gaming
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Q1) The Windows Explorer window has four panes,one of which is the Control Panel.
A)True
B)False
Q2) You notice a folder in the Users folder that contains the name of your user account.This is your _____ folder.
A) Public
B) Programs
C) Home
D) all of the above
Q3) The _____,located near the top of a window,shows the file path.
A) Favorites link
B) Organize button
C) Windows icon
D) address bar
Q4) The _____ folder,located within the Users folder,contains files you wish to share with others.
A) Public
B) Programs
C) Home
D) Documents and Settings
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Q1) Carpal tunnel syndrome can cause ____.
A) a numb sensation in the wrists and hands
B) blurred vision
C) a migraine headache
D) misaligned vertebrae
Q2) Easy access to digital information and its availability have shifted the way we spend our time online and offline.
A)True
B)False
Q3) Controlling the amount of ____ we receive in our email Inbox is one way to control information overload.
A) attachments
B) signatures
C) replies
D) spam
Q4) By federal law,____ are not allowed to send text messages while driving.
A) military personnel
B) teenagers
C) senior citizens
D) public bus drivers
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Q1) Employees have been the driving force in making _____ the most popular hardware brand today.
A) Microsoft
B) Apple
C) Dell
D) Unix
Q2) The speed of the _____ influences how fast the processor can process data.
A) critical transistor
B) storage device
C) software
D) internal clock
Q3) Transistors today are so small that over two billion can be stored on a surface the size of your thumbnail.
A)True
B)False
Q4) Software instructions are processed in the machine cycle of the processor.
A)True
B)False
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Q1) The Help feature can be found in the Settings charm.
A)True
B)False
Q2) Pressing the Windows key plus the Z key brings up the apps bar.
A)True
B)False
Q3) The taskbar appears at the bottom of the Start screen.
A)True
B)False
Q4) Only applications can be pinned to the Start screen.
A)True
B)False
Q5) You can capture your current screen as an image using the _____ tool.
A) Action
B) Screenshot
C) Snip
D) Zap
Q6) The START button appears when any of the tiles displayed are clicked.
A)True
B)False
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Q1) Read-only memory (ROM)provides temporary optical storage for data and instructions on discs.
A)True
B)False
Q2) Most of today's PCs come equipped with at least 512 _____ of video memory.
A) gigabytes
B) megabytes
C) kilobytes
D) bytes
Q3) When purchasing a typical PC today,you can expect at least _____ GB of RAM installed.
A) 2
B) 5
C) 8
D) 10
Q4) The CPU works separately from RAM on unrelated tasks.
A)True
B)False
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Q1) The Search feature displays the result of your query in all of the following categories EXCEPT _____.
A) Documents
B) Apps
C) Settings
D) Files
Q2) To create a backup of a file,use the _____ feature.
A) Favorites
B) File History
C) Advanced Settings
D) Select Drive
Q3) When you delete a file from your computer,it is purged from the hard disk and cannot be restored.
A)True
B)False
Q4) A file can be stored to the "cloud" within Office 2013 using the _____.
A) SkyDrive app
B) Homegroup option
C) Share feature
D) Recent Places option
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Q1) Large retail stores use _____ terminals to track purchases and inventory.
A) OCR
B) OMR
C) MICR
D) POS
Q2) A video card can be found inside the computer,plugged into the _____.
A) power supply
B) motherboard
C) RAM
D) ROM
Q3) The purpose of a video card is to manage all images sent to a computer's display.
A)True
B)False
Q4) Adding a webcam to your computer for a video conference is considered expansion.
A)True
B)False
Q5) Display size for computer monitors is measured horizontally.
A)True
B)False
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Q1) Network neutrality is the idea that Internet services should be available to all users with equal priority.
A)True
B)False
Q2) A first-person shooter game can place the player in the role of hero or of villain.
A)True
B)False
Q3) In the United States,the ____ oversees the handling of Internet traffic.
A) U.S.Department of Defense
B) FCC
C) FTC
D) W3C
Q4) A hiring strategy such as asking applicants for their Facebook usernames and passwords during the interview process is an example of a violation of the First Amendment to the U.S.Constitution.
A)True
B)False
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Q1) An application programming interface (API)provides a set of tools for software development for a particular platform.
A)True
B)False
Q2) System software assists computer hardware with the work it is designed to do.
A)True
B)False
Q3) A(n)____ allows others besides the manufacturer to develop software to run on the system or device.
A) API
B) EPI
C) SPI
D) BPI
Q4) Object-oriented programming languages are no longer used by software developers.
A)True
B)False
Q5) Both mobile computing and cloud computing have helped software applications evolve.
A)True
B)False
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Q1) The ____ browser is most widely used in the Mac OS X environment.
A) Firefox
B) Safari
C) Explorer
D) Google Chrome
Q2) The ____ is the semi-transparent bar that holds options for the active application.
A) Toolbox
B) Dock
C) Finder
D) Menu Bar
Q3) The advantage to searching from the Spotlight window is that you can refine your ____ with multiple options.
A) query
B) edits
C) formats
D) filenames
Q4) The option to check for software updates is always available in Mac OS X.
A)True
B)False
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Q1) The purpose of the ____ is to store the boot process instructions for the computer to start up.
A) SDK
B) POST
C) BIOS
D) I/O
Q2) An industrial operating system works with a large computer system requiring a(n)____.
A) server
B) GUI
C) SDK
D) IDE
Q3) Mac computers have a reputation of being more stable and secure than Microsoft Windows PCs.
A)True
B)False
Q4) Virtual machine software is most useful when connecting laptop computers.
A)True
B)False
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Q1) Almost all applications,including the Finder,have ____ menus in the menu bar.
A) Preference
B) Tool
C) Edit
D) Help
Q2) Under System Preferences,within which category would you select a sub-category to configure the settings for your computer monitor?
A) Personal
B) System
C) Hardware
D) Other
Q3) Using System Preferences,you can change the size of the Dock as it appears on your display.
A)True
B)False
Q4) Each category row in System Preferences contains icons related to the row directly beneath it.
A)True
B)False
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Q1) Which of the following is an example of a software suite?
A) Windows 8
B) Apache OpenOffice
C) Linux
D) MS Project
Q2) Software suites are one form of business software.
A)True
B)False
Q3) Personal software is used to benefit an individual.
A)True
B)False
Q4) All application software can be divided into two categories: productivity and information management.
A)True
B)False
Q5) Productivity software controls the common hardware functionality on your computer.
A)True
B)False
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Q1) A(n)____ at the bottom of the Finder maps your current location all the way back to what device you are currently browsing.
A) folder
B) item count
C) status locater
D) file path
Q2) Files and folders on your computer are equivalent to paper documents and folders.
A)True
B)False
Q3) A _____ Folder is a folder whose content will be stored on a CD or DVD.
A) GIMP
B) Smart
C) Burn
D) Quick Look
Q4) A Burn folder is a folder whose contents are in the Trash.
A)True
B)False
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Q1) Open-source software evolves from the combined contributions of its users.
A)True
B)False
Q2) A copyright defines exclusive rights legally granted to the owner.
A)True
B)False
Q3) ____ has gained popularity as an open-source operating system.
A) Python
B) Windows 8
C) Mac OS X
D) Linux
Q4) ____ software allows the user to copy,modify,and redistribute source code.
A) Open-source
B) Free
C) Proprietary
D) Creative
Q5) Selecting and managing software is one of the most important responsibilities of a computer user.
A)True
B)False

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Q1) Data mining involves collecting and analyzing large amounts of information stored in large databases.
A)True
B)False
Q2) Twitter is a ____ site.
A) behavioral marketing
B) microblogging
C) lifestreaming
D) network-neutral
Q3) The biggest challenge posed by Big Data is ____.
A) physical storage
B) viruses and malware
C) developing software to analyze the massive amount of data
D) traffic shaping
Q4) ____ can tell more about a person than all other kinds of electronic surveillance.
A) Wiretapping
B) Data mining
C) GPS tracking
D) RFID surveillance
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Q1) ____ defines how information travels across the Internet.
A) POP
B) TCP/IP
C) SMTP
D) NP
Q2) The Internet Protocol defines the format and addressing scheme used for emailing.
A)True
B)False
Q3) It is much easier for people to remember ____ than IP addresses of websites.
A) servers
B) transmissions
C) clients
D) domain names
Q4) Combining voice,video,and data communications into one interface is known as ____ communications.
A) pervasive
B) integrated
C) unified
D) concatenated
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Q1) In Windows 8,you display the apps listing by ____ on the Start screen and choosing All Apps.
A) right-clicking on a blank space
B) pressing the WIN key
C) pressing the Alt+F4 key combination
D) clicking on the taskbar
Q2) When you first open an Office application,the first tab to the left is the ____ tab.
A) FILE
B) INSERT
C) VIEW
D) REVIEW
Q3) More than one program can be opened at one time from the Start screen.
A)True
B)False
Q4) The tabs on the ribbon are always the same in all Office applications.
A)True
B)False
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Q1) A web server responds to http webpage requests from web clients.
A)True
B)False
Q2) ____ is an object-oriented language that is sometimes used in web programming.
A) Apache
B) RIA
C) Java
D) Ajax
Q3) Java is a popular ____ programming language that allows programmers to write programs for multiple platforms.
A) HTML
B) client-side
C) object-oriented
D) content-streaming
Q4) A third-party cookie file is considered to be less of a security threat than traditional cookies because it is stored in the cloud.
A)True
B)False
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Q1) When viewing recently opened files in an Office application,the file you opened last is at the top of the list.
A)True
B)False
Q2) To move around in a document,you can turn on the ____ pane.
A) File
B) Navigation
C) Open
D) Status
Q3) When Word is first opened,____.
A) a list of your recent documents appears
B) you are asked to apply new program updates
C) the New Template dialog box appears
D) an open spreadsheet appears
Q4) To close a document without closing Word,click the HOME tab,and then click Close.
A)True
B)False
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Q1) Government agencies have not supported cloud computing due to the lack of ____.
A) Internet connectivity
B) data security
C) funding
D) server resources offered
Q2) Which one of the following is a model for cloud computing?
A) Ethernet
B) county
C) public
D) topology
Q3) When using ____ as a Service,a business does not have to oversee the storage,backup,or security of its data.
A) Infrastructure
B) OS
C) Software
D) Social Networking
Q4) Government agencies have been quick to adopt cloud-based services,largely because of cost savings.
A)True
B)False
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Q1) To remove a button from the Quick Access Toolbar,display its menu and then ____ the name of the button you want to remove.
A) click
B) press the Delete key after clicking
C) right-click
D) none of the above; buttons cannot be removed from the Quick Access toolbar
Q2) To change the Web address associated with a hyperlink,right-click the hyperlink to open a Shortcut menu and then click ____ Hyperlink.
A) Change
B) Alter
C) View
D) Edit
Q3) To initially display Word's ____,first select some text,and then hover the pointer over the highlighted text.
A) Quick Access Toolbar
B) Mini Toolbar
C) HOME tab
D) Click menu
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Q1) A popular financial service on the web that supports mobile payment transactions is ____.
A) Kiva
B) The Motley Fool
C) PayPal
D) TaxACT
Q2) The reason online content cannot always be trusted is the lack of ____ on the web.
A) censorship
B) quality control
C) authors
D) compatibility
Q3) In a ____ portal,a user can access information related to his or her specific company,including communications tools for collaboration.
A) vertical
B) horizontal
C) corporate
D) system
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Q1) A palette provides the same functionality as a gallery.
A)True
B)False
Q2) The Font Size box shows the ____.
A) font sizes of the document's text
B) size of the selected text
C) Font gallery
D) Font palette
Q3) Clicking the ____ button allows you to control the amount of space between paragraphs.
A) Line and Paragraph Spacing
B) Paragraph Alignment
C) Justify Spacing
D) Line Setting
Q4) By default,when you start typing in Excel,the text or numbers you type are formatted in ____ font.
A) Arial
B) Verdana
C) Times New Roman
D) Calibri
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Q1) To view the full gallery of a shape's different options,use the _____ button.
A) More
B) Clip Art
C) Picture
D) Continue
Q2) What two types of change effects can you make to a graphic image in Word?
A) picture and flair
B) artistic and flair
C) picture and artistic
D) none of these
Q3) During a search,you will note that some images are licensed under the _____ to protect copyright.
A) Microsoft Initiative
B) Creative Commons
C) Image Resource Library
D) Commons Photo
Q4) Only screens that are minimized can be inserted into a document using the Screenshot button.
A)True
B)False
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Q1) Tables are a good way to organize numerical data so that it is easier to read.
A)True
B)False
Q2) In Word,text can be converted into a list but not into a table format.
A)True
B)False
Q3) By default,Word sorts table contents in descending order.
A)True
B)False
Q4) In a Word table,press the ____ key to move from cell to cell.
A) Shift
B) Next
C) Insert
D) Tab
Q5) To automatically adjust a column to fit its widest entry,position the mouse pointer on the ____ between the columns and double-click it.
A) horizontal border above
B) vertical border between
C) space
D) none of the above

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Q1) Only users with Microsoft Word can read a PDF document.
A)True
B)False
Q2) Setting the zoom to 80% will give you the Whole Page view of your page in order to review formatting.
A)True
B)False
Q3) The orientation of your page can be in either _____ or Landscape mode.
A) Portrait
B) Picture
C) Tall
D) Horizontal
Q4) To save an open document in PDF format,begin the process by first clicking the FILE tab,and then clicking ____.
A) Edit
B) Save
C) Save As
D) New
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Q1) You want to copy an Excel chart from the Clipboard into an open Word document.You want all future changes made to the original chart reflected in the Word document.Which button should you click?
A) Merge Formatting
B) Keep Text Only
C) Keep Source Formatting & Link Data
D) Keep Source Formatting & Embed Workbook
Q2) When you choose the Use Destination Theme & Link Data option in the Paste Options menu,the formatting of the item copied _____ the file you're pasting it into and creates a file link.
A) matches
B) changes
C) reconfigures
D) none of these
Q3) Both charts and sentences can be copied and pasted as needed between Word and Excel.
A)True
B)False
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Q1) You are tracking document changes,and you delete a sentence in a paragraph.The sentence shows the deleted words,but they are ____.
A) underlined and visible
B) crossed out and visible
C) inserted in a comment box
D) no longer visible
Q2) When you hover the mouse pointer over a worksheet cell,its associated comment box pops up.
A)True
B)False
Q3) Clicking the Compare button on the REVIEW tab provides the option to ____.
A) reject changes made in each document
B) combine multiple documents into one document
C) accept all changes made in the original document
D) edit an open document
Q4) When you track changes in a file,every change you make is ____.
A) marked as anonymous
B) hidden by default
C) marked in color
D) saved in a separate file

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Q1) In Office,you can create a customized tab to improve your personal productivity.
A)True
B)False
Q2) You can personalize your installed Office applications by adding ____ under General options.
A) a product key
B) your birth date
C) your name and initials
D) a personal photo
Q3) The ribbon can be customized in any Office program.
A)True
B)False
Q4) To keep Office files secure,Microsoft recommends making changes to the Trust Center settings after you complete the initial Office installation.
A)True
B)False
Q5) A new tab cannot be renamed after it is created.
A)True
B)False
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Q1) Section 255 of the U.S.Telecommunications Act of 1996 requires telecommunications manufacturers and service providers to make their products and services accessible to people with disabilities,if readily achievable.
A)True
B)False
Q2) Environmentally conscious manufacture and use of computer technologies is known as green computing.
A)True
B)False
Q3) IT Access for Everyone is an initiative for increasing access to digital technology for
A) senior citizens
B) American school children
C) developing nations
D) minorities in the United States
Q4) The U.S.government believes that high-speed Internet access should be available to all citizens who own laptop computers.
A)True
B)False
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Q1) Ethernet is the most widely used network standard for private networks.
A)True
B)False
Q2) ____ is a popular cable type used as a network backbone by major telecommunications companies.
A) Twisted pair
B) Fiber optic
C) Coaxial
D) broadband
Q3) A(n)____ signal is designed to represent computer data in a discrete high (on)or low (off)state.
A) analog
B) digital
C) impulse
D) traffic
Q4) Analog systems were designed to support voice communications.
A)True
B)False
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Q1) On a Word page,a placeholder can be deleted.
A)True
B)False
Q2) In Word,tools on the ____ tab allow you to prepare reports that include cover pages.
A) INSERT
B) PAGE LAYOUT
C) DESIGN
D) PRINT
Q3) For research papers,Word contains reference tools for adding ____ and other items.
A) reports
B) puzzles
C) bibliographies
D) tools
Q4) Applying a design ____ can change the whole look of a document.
A) layout
B) control
C) theme
D) transition

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Q1) A(n)____ network includes transmission towers that connect to area handsets.
A) Ethernet
B) local
C) metro
D) cellular
Q2) Many of today's cell phones come equipped with ____ text technology keyboards to enhance texting.
A) predictive
B) QWERTY
C) swivel
D) smart
Q3) Most cell phone towers have a limited communication range of about one mile.
A)True
B)False
Q4) How a cell phone looks,feels,and works is determined by its ____.
A) user
B) ISP
C) form factor
D) keyboard
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Q1) In Word,the header and a heading are the same thing.
A)True
B)False
Q2) In MLA-formatted documents,a margin is set to one inch on the ____ of the document.
A) top and right only
B) top,left,right,and bottom
C) top and left only
D) top and bottom only
Q3) You can retrieve a past margin setting by choosing the ____ setting from the Margins drop-down menu.
A) Normal
B) Custom
C) Last Custom Setting
D) Retrieve Margin
Q4) Word sets default tabs at every half-inch on the horizontal ruler.
A)True
B)False
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Q1) Competing with LTE is RFID,a similar technology used by cellular carriers such as Verizon.
A)True
B)False
Q2) An area of a building where you can connect to the Internet wirelessly is often referred to as a ____.
A) GPS spot
B) hotspot
C) cell tower
D) signal
Q3) RFID technology is most useful in areas where ____ is used.
A) privacy
B) WiMAX
C) automatic identification
D) synchronization
Q4) A WiMAX access point has a ____ range.
A) 33-foot
B) 1000-foot
C) 1-mile
D) 31-mile

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Q1) To create a new table of contents,click on the ____ tab.
A) INSERT
B) LAYOUT
C) TABLE OF CONTENTS
D) REFERENCES
Q2) To access the dictionary,you must be logged in to your live.com account.
A)True
B)False
Q3) An Excel chart cannot be added as an illustration in a Word document.
A)True
B)False
Q4) To create your own formula in a document,you would begin by clicking the ____ button in the Symbols group on the INSERT tab.
A) Symbol
B) Shapes
C) Equation
D) Formula
Q5) A figure is a graphic that enhances information in a document.
A)True
B)False

43
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Q1) Offshoring involves a company moving a production line from the United States to another country,often to take advantage of cheaper labor and lower taxes.
A)True
B)False
Q2) The Y2K scare in 2000 played a significant role in the U.S.business practice of outsourcing to programmers in India.
A)True
B)False
Q3) The workforce of tomorrow will need fewer technology skills and more financial skills to succeed.
A)True
B)False
Q4) When using a distributed workforce,collaborators are chosen based on ____. A) quality
B) price
C) location
D) both a and b
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Q1) Information security is a growing concern due to the amount of important and sometimes private information stored digitally.
A)True
B)False
Q2) A popular encryption method used to protect data that travels over a wireless network is ____.
A) WPA
B) FTPS
C) FTP
D) HTTPS
Q3) Internet-based backup services in the cloud are a popular way to back up files for many users.
A)True
B)False
Q4) A ____ is commonly packaged with a new computer system.
A) token
B) keychain fob
C) rescue disk
D) scan
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Q1) Separating the data variables from the calculations is a key design element in well-formed spreadsheets.
A)True
B)False
Q2) In a spreadsheet,the intersection of a row and a column is called a ____.
A) cell
B) grid
C) worksheet
D) workbook
Q3) As a student,you feel it is important to keep track of your current grade in this class.Which of the following Office applications is most appropriate to accomplish this task?
A) Word
B) PowerPoint
C) Excel
D) Outlook
Q4) Microsoft Word is the perfect tool to use to analyze your current grade point average in class.
A)True
B)False
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Q1) When you enter the wrong GPS position for the start point on a trip you are about to take,this is an example of ____.
A) a data-entry error
B) improper setup of a computer system
C) an error in computer programming
D) mishandling of computer output
Q2) By default,the personal files and folders on Windows and Mac computers are open to others on the same network.
A)True
B)False
Q3) To avoid viruses,most organizations allow users to install their own software on their corporate PC.
A)True
B)False
Q4) ____ threats are network security threats that originate from within a network.
A) Interior
B) Accuracy
C) Denial of service
D) Retaliation
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Q1) A row's height should be stated as ____.
A) 85
B) 85 pixels
C) 85 points
D) 85 rowcol
Q2) The default name for a worksheet within a workbook is Tab1.
A)True
B)False
Q3) Cells in a spreadsheet that are selected as a group for a specific purpose are defined as a(n)____.
A) grouping
B) range
C) function
D) Autofit
Q4) In Excel,cell data cannot be manipulated after a spreadsheet is saved.
A)True
B)False
Q5) In Excel,a red line surrounds a range of cells marked for copying.
A)True
B)False
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Q1) Sites such as eBay are a popular target for ____.
A) scripters
B) Internet fraud
C) port-scanning
D) cookies
Q2) Once installed,antivirus software is effective for the life of the computer.
A)True
B)False
Q3) In a distributed denial-of-service (DDoS)attack,the services of a(n)____ can be halted.
A) hard drive
B) Internet server
C) CPU
D) email client
Q4) The Consumer Internet Privacy Protection Act of 1997 requires businesses to contact customers when their personal information is compromised.
A)True
B)False
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Q1) What is the value displayed in a cell that contains the formula =4*(5+6)?
A) 26
B) 15
C) 120
D) 44
Q2) A formula is an expression that generally results in a numerical value.
A)True
B)False
Q3) When you enter a formula in a cell,what is displayed in the cell after you press the Enter key?
A) the formula's result
B) the formula
C) an Excel operator
D) an error indicator
Q4) In most situations,formulas contain ____.
A) specific values
B) functions
C) formats
D) cell references
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Q1) Which of the following selections is a valid formula using absolute references?
A) =A1+B1+C1
B) =$A$20+$B$20+$C$20
C) =A1+M6$2+S$4$
D) =A1B1C1
Q2) Functions are the fastest and most accurate way to include formulas in a spreadsheet.
A)True
B)False
Q3) Which of the following items is NOT needed in order to calculate the cost of a car loan?
A) year of the auto
B) amount borrowed
C) annual interest rate
D) duration of loan
Q4) Typing an equal sign in a cell,then "A","V","E" will automatically bring up the AVERAGE function for selection.
A)True
B)False
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Q1) Excel aligns text along the left cell border by default.
A)True
B)False
Q2) When you click the Center button,a cell's contents are ____ centered within its cell borders.
A) vertically
B) left-
C) horizontally
D) right-
Q3) You specify a range of cells as an Excel table by applying a cell format such as bold to the selected cells.
A)True
B)False
Q4) When a cell is formatted in Currency,a zero value will display as ____.
A) #DIV/0!
B) $0.00
C) 0
D) $ -
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Q1) The ____ button,which is available via the CHART TOOLS LAYOUT tab,provides tools for modifying chart axes.
A) Axes
B) Horizontal
C) XY Area
D) Trendline
Q2) Adding labels to pie ____ makes it easier for readers to interpret individual pieces of data.
A) charts
B) legends
C) slices
D) titles
Q3) To insert a picture in a spreadsheet cell,click the Picture button in the ____ group on the INSERT tab.
A) Links
B) Images
C) Symbol
D) Illustrations
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Q1) A graphical representation of data in a spreadsheet's PivotTable is referred to as a
A) PivotChart
B) Chart
C) PivotTable
D) ChartTable
Q2) Use the ____ option to help resolve a problem when you know your target value but two or more variables remain unknown.
A) What-if analysis
B) Data Validation
C) Goal Seek
D) Solver
Q3) A PivotTable's name is changed by clicking in the ____ Name box in the PivotTable group on the PIVOTTABLE TOOLS Options tab.
A) Pivot
B) PivotTable
C) Active Field
D) TableName
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Q1) The launch of the _____ in 2010 resulted in various tablet devices entering the market.
A) Kindle
B) iPad
C) MacBook
D) Dell tablet
Q2) Digital media includes both visual and audio output.
A)True
B)False
Q3) Companies such as _____ have connected with libraries to digitize millions of books.
A) Google
B) Microsoft
C) Twitter
D) Cengage
Q4) The Kindle is an example of a(n)_____ device.
A) eReader
B) automated reading
C) book
D) autoreading
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Q1) When creating a new presentation,the first consideration should be to determine
A) sources for research on the presentation's topic
B) the presentation's formatting
C) the purpose of the presentation
D) how much you should practice to perfect your presentation skills
Q2) A presentation might be used by a company's ____ department to discuss the company's plan with its vendors.
A) human resources
B) technical support
C) marketing
D) sales
Q3) It is good practice to create a(n)____,which provides the title of your presentation,your name,and the date of the presentation.
A) title slide
B) outline
C) summary slide
D) handout
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Q1) When using an online subscription music service,there is a chance of losing access to your library of songs,except for the ones you purchased,when your membership expires.
A)True
B)False
Q2) A digital voice recorder receives sound through a _____.
A) radio signal
B) speaker
C) keyboard
D) microphone
Q3) Podcasts can contain audio only.
A)True
B)False
Q4) Which of the following is a popular satellite radio service in the United States?
A) SiriusXM
B) Wi-Fi
C) SatRad
D) Hi-def Radio
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Q1) Apply italic formatting to selected text by clicking the Italic button in the ____ group on the HOME tab.
A) Slides
B) Editing
C) Font
D) Drawing
Q2) Besides typing directly on a slide,you can also enter text on a slide by using the Outline View in the View tab's Presentation Views group.
A)True
B)False
Q3) ____ are visual guides to help you align content consistently across all slides in your presentation.
A) Rulers
B) Equations
C) Graphics
D) Handles
Q4) The default slide layout is Title and Text,which contains text placeholders.
A)True
B)False
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Q1) Digital images are made up of a grid of small points called _____.
A) bits
B) pixels
C) dots
D) increments
Q2) _____ graphics software allows the user to layer and group objects.
A) Bitmapped
B) RGB
C) Pixelated
D) Vector
Q3) Scientific _____ uses digital graphics to provide visual representations that improve our understanding of some phenomenon.
A) visualization
B) pixelation
C) inquiry
D) digital representation
Q4) A pie chart in an Excel spreadsheet is a basic example of visualization to illustrate numeric data.
A)True
B)False

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Q1) To center a picture vertically,you click the Align ____ button.
A) Top
B) Bottom
C) Middle
D) Center
Q2) It is not possible to enhance images once you have inserted them into your slide show.
A)True
B)False
Q3) When numbers appear to the left of a bullet on a slide,the numbers indicate ____.
A) that this is a numbered list
B) the order in which each was added to the slide
C) the order in which each will appear when in Slide Show mode
D) that there is a notation
Q4) A hyperlink inserted into a slide can only reference an Internet location.
A)True
B)False
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Q1) _____ software allows you to improve the look of your captured image.
A) Computer-aided design
B) Vector graphic
C) Photo-editing
D) Pixel
Q2) Digital cameras use the .ppt file format for their photos.
A)True
B)False
Q3) A digital camera uses a _____ card as its storage device.
A) flash memory
B) ROM
C) strike memory
D) video
Q4) Some photojournalists have been criticized for using photo-editing software to make photos more interesting than what was originally captured by their cameras.
A)True
B)False
Q5) Digital photography creates digital graphics through the manipulation of shapes.
A)True
B)False
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Q1) When you enable the date and time in a footer,the date and time will appear in the ____ of the slide.
A) upper-left corner
B) lower-left corner
C) upper-right corner
D) lower-right corner
Q2) A slide master contains the content from the first slide in your presentation.
A)True
B)False
Q3) In PowerPoint,headers will appear when you print a handout.
A)True
B)False
Q4) A(n)____ is a special effect between slides in a presentation.
A) theme
B) transition
C) animation effect
D) style
Q5) A slide master sets the look for the whole presentation. A)True
B)False
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Q1) Digital video cameras are also known as digital camcorders.
A)True
B)False
Q2) An important consideration when purchasing a digital camcorder is the _____.
A) pixels supported in each frame
B) DASD ability
C) button speed
D) color
Q3) A _____ graphics expert might be asked to prepare animated exhibits as evidence in a court proceeding.
A) forensic
B) kinesthetic
C) detective
D) digital
Q4) A videographer uses a(n)_____ to organize and arrange video scenes.
A) storyline
B) animator
C) kiosk
D) toolbox
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Q1) When you share a presentation online,____ are limited,so any advanced special effects won't be visible to the online audience.
A) themes
B) animations
C) font types
D) WordArt movements
Q2) The print options you assign in a PowerPoint presentation are saved as part of the file and appear the next time you open the slide show.
A)True
B)False
Q3) If you want to view your presentation starting from the slide you are working on,use the From Current Slide button on the SLIDE SHOW tab.
A)True
B)False
Q4) When you click to end a PowerPoint online presentation,viewers are automatically brought to the first slide to view the slide show again.
A)True
B)False
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Q1) Augmented reality applications will contribute greatly to the development of the semantic web.
A)True
B)False
Q2) Virtual reality's primary market is education.
A)True
B)False
Q3) Geographical technology advances to the iPhone such as user location and _____ software have improved augmented reality.
A) virtual
B) directional
C) environmental
D) immersive
Q4) The most popular use of interactive media is in medical science.
A)True
B)False
Q5) Interactive media combine digital audio,2D graphics,and photos.
A)True
B)False
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Questions
Q1) A ____ is a program that lets computer users create and access a collection of organized data.
A) data definition language
B) data manipulation language
C) database management system
D) query by example
Q2) Primary keys ensure that ____.
A) all of the data is 100 percent accurate
B) duplicate records are not stored in the database
C) the data can be normalized
D) records are not accidentally deleted
Q3) In a relational database,a ____ would ensure that two customers with the same name don't get confused with each other.
A) flat file
B) query
C) primary key
D) relationship
Q4) Database structure refers to the manner in which data is organized and stored.
A)True
B)False
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Q1) In Access,the Quick Access pane lists all database objects,such as tables,queries,forms,and reports.
A)True
B)False
Q2) A ____ is a request to retrieve information stored from a database.
A) field
B) search
C) query
D) filter
Q3) Access allows you to use the Undo key to reverse almost any action you perform.
A)True
B)False
Q4) When you perform an online search to determine available classes to take at your college,you are searching a database.
A)True
B)False
Q5) Each record contains data relating to a single entity.
A)True
B)False
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Q1) A data dictionary typically includes which of the following?
A) the names of data items
B) a copy of the actual data
C) an alphabetical listing of records
D) the digital certificate
Q2) Inaccurate input entered into a database resulting in incorrect output is also known as ____.
A) data failure
B) GIGO
C) data redundancy
D) normalized data
Q3) SQL is one example of a data manipulation language.
A)True
B)False
Q4) Data integrity refers to the quality of data: the degree to which it is accurate and up to date.
A)True
B)False
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Q1) Which of the following is a good example of a primary key?
A) last name
B) bank account number
C) city
D) street address
Q2) Once a field is created in a table,it cannot be subsequently moved to a new location in the table because this action corrupts the database.
A)True
B)False
Q3) When opening a file from a trusted source,if needed,click the orange "Enable Editing" security warning button to work in the file.
A)True
B)False
Q4) The Field Size setting specifies the number of characters you can store in a field.
A)True
B)False
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Q1) A ____ is a skilled and trained computer professional who directs all activities related to an organization's database.
A) Data Supervisor (DS)
B) Database Administrator (DBA)
C) SQL Manager
D) Data Miner (DMA)
Q2) A data center that is run and managed in an automated fashion while being monitored remotely is referred to as a ____ environment.
A) cyborg
B) lights out
C) starship
D) satellite
Q3) A data center is used by large organizations to store older archived data that is no longer needed on a day-to-day basis.
A)True
B)False
Q4) Data mining is used to generate business intelligence.
A)True
B)False
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Q1) In Access,a subform can be defined as ____.
A) two individual forms
B) one form inside of another form
C) wizard-created forms
D) a simple form
Q2) In Access,the Expression Builder is used to create a table.
A)True
B)False
Q3) Changing the layout of a form changes the layout of its underlying table.
A)True
B)False
Q4) Access sorting tools are found on the ____ tab in the Sort & Filter group.
A) SORT
B) HOME
C) DATABASE TOOLS
D) FIELDS
Q5) To create a form using the Form Wizard,you should first select the row on which the form will be built.
A)True
B)False
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Q1) When tables are ____,you are able to construct queries that pull data from more than one table.
A) recorded
B) queried
C) joined
D) constructed
Q2) A database cannot contain more than one saved query.
A)True
B)False
Q3) When conditional formatting is applied to an Access report field,which of the following statements is true?
A) The cell's contents can be displayed in bold red font.
B) The cell can be formatted with a new image.
C) The cell's contents can be recalculated.
D) The column or row is sorted.
Q4) A join line appears between tables within a query window so you can see the relationship between them.
A)True
B)False
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Q1) Global supply management companies assist businesses in finding the best _____ relationships.
A) B2C
B) B2B
C) C2C
D) C2B
Q2) International commerce is complex,and it is often difficult to know if suppliers are providing the best deal.
A)True
B)False
Q3) Online advertising techniques make use of _____ to control the ranking of a product in a search results list.
A) mcommerce
B) search engine optimization
C) search electronic exchange
D) B2B
Q4) Auction fraud is one of the most prevalent types of fraud on the Internet.
A)True
B)False
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Q1) Outlook is the one Office product that cannot be pinned to the Windows 8 Start screen.
A)True
B)False
Q2) When a task is marked complete in an Outlook to-do list,it is ____.
A) italicized
B) removed from the list
C) set in bold
D) dimmed
Q3) In Outlook,an appointment is added to your ____.
A) Inbox
B) Calendar
C) New Group
D) To-Do List
Q4) A document sent as part of an email is known as an attachment.
A)True
B)False
Q5) Outlook can be set up to provide you with a weather report for a destination.
A)True
B)False

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Q1) There is a growing trend for EDI transactions to take place over private networks rather than over the Internet.
A)True
B)False
Q2) An online B2B transaction uses a(n)_____ network to exchange information on the web.
A) etail
B) mcommerce
C) NSF
D) EDI
Q3) Which of the following is another name for ecash?
A) digicash
B) digital dollars
C) emoney
D) tokens
Q4) Ecommerce hosts offer more than server storage and software; some will also help online businesses market their products.
A)True
B)False
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Q1) When you invite someone to share a OneNote notebook,they can ___ to start working in the notebook.
A) paste the URL
B) click the link
C) click the Accept button
D) click the OK button
Q2) A OneNote page cannot be moved from one section to another section.
A)True
B)False
Q3) You can share a OneNote notebook with a group so that everyone can work on its contents at the same time.
A)True
B)False
Q4) People you share a OneNote file with must have a Windows Live account to access it in a web browser.
A)True
B)False
Q5) A OneNote notebook typically contains one section.
A)True
B)False
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Q1) Document ____ are displayed in the same color code assigned to the app used to create them.
A) filenames
B) tabs
C) lists
D) tiles
Q2) The default view when opening a slideshow in the PowerPoint Web App is ____.
A) Editing
B) Reading
C) Normal
D) Slide Sorter
Q3) To close a Word Web App document,click the ____ tab,then click Exit.
A) Exit
B) View
C) File
D) Home
Q4) Microsoft offers online versions of Word,Excel,OneNote,and PowerPoint for members of Windows Live for a subscription fee.
A)True
B)False

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Q1) In a proactive problem-solving approach,the problem solver seeks out potential problems before they become serious.
A)True
B)False
Q2) The final stage of decision making and problem solving is known as the _____ stage,where the results of a decision are reviewed.
A) intelligence
B) choice
C) implementation
D) monitoring
Q3) A management information system automatically produces a(n)_____ report when a situation is unusual or requires action.
A) automatic
B) action-item
C) demand
D) exception
Q4) There are two methods of processing transactions: batch and sequential.
A)True
B)False
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Q1) Clicking the File menu gives you access to commands and options related to working with ____________________.
Q2) To minimize the Ribbon,click the minimize button on the right edge of the Ribbon.
A)True
B)False
Q3) To resize an Office application window,move your mouse to the lower-right corner and then _____.
A) double-click the resize handle
B) hold down the left mouse button and drag
C) select Resize from the menu
D) none of the above
Q4) Within an Office Help window,you can look things up in the ____________________ by clicking a listed topic.
Q5) Office applications include a(n)____________________,which,among other things,provides information about open files.
Q6) The ____________________,which is available in every Office for Mac 2011 application,contains the tools you need when working in an application.
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Q1) __________ is another term for business,but often it connotes a large,complex business with many interacting business units.
A) E-tailer
B) Knowledge company
C) Organization
D) Enterprise
Q2) By itself,customer relationship management software will typically improve customer satisfaction.
A)True
B)False
Q3) Good _____ systems provide a framework for best practices in business management.
A) input
B) technology
C) data
D) information
Q4) Customer relationship management (CRM)systems can support targeted marketing.
A)True
B)False
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Q1) You can't edit text in Web Layout view by default.However,you can turn on editing and change other settings by clicking View Options in the title bar.
A)True
B)False
Q2) In the ____________________ dialog box,specify a name for the file to be saved,and the location to which it will be saved.
Q3) The default name of a new Word document is _____.
A) New Document
B) Document1
C) Untitled
D) Open0
Q4) When you attempt to open an existing file,the path to the _____ folder is selected by default in the Open dialog box.
A) Users
B) Office 2011
C) Documents
D) Homegroup
Q5) The ____________________ setting controls how your work is displayed on screen.
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Q1) After you click a Word document's hyperlink,it changes from _____.
A) purple to blue
B) blue to maroon
C) blue to purple
D) purple to red
Q2) If you want to insert copied text into an Office document,click the ____________________ button on the Standard toolbar.
Q3) In Word,the wavy ____________________ line indicates a spelling mistake.
Q4) When the cursor is blinking,this indicates that you recently deleted text from that specific location in the document.
A)True
B)False
Q5) The tool you need to replace text is located in the _____.
A) File menu
B) Replace group on the Home tab
C) Find group on the Home tab
D) Sidebar
Q6) In Word,the wavy ____________________ underline indicates a grammatical error.
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Q1) You close the Font Color palette by _____.
A) clicking anywhere in the document
B) selecting Exit from its menu
C) clicking OK on its open dialog box
D) either B or C
Q2) To format text in a different font,first select the text,and then click the ____________________ to open the Font gallery.
Q3) One font point is equal to _____ of an inch.
A) 1/72
B) 8/72
C) 9/72
D) 12/72
Q4) Clicking the _____ button reveals choices for spacing between lines of text and between paragraphs.
A) Line Spacing
B) Paragraph Alignment
C) Justify Spacing
D) Line Setting
Q5) The Bulleted List button in the Paragraph group helps you create a(n)____________________ list.
83
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Q1) Using the Rotate button,you can flip a shape.
A)True
B)False
Q2) After you make a change to a picture's shape,you may need to drag it up or down to make text wrap around it properly.
A)True
B)False
Q3) The circles and squares on an illustration's border are called ____________________.
Q4) The tools you need to insert graphics in a Word document are found in the _____ menu.
A) Home
B) Design
C) Insert
D) Page Layout
Q5) The Effects tool _____.
A) applies text to the selected shape
B) applies a visual effect,such as a glow,to the selected shape
C) specifies the color,width,and line style of the selected shape
D) fills the selected shape with a solid color
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Q1) When converting paragraph text to a table,you must specify _____.
A) the number of rows the table should have
B) how much of the text in each paragraph to convert C) how pieces of information are separated
D) none of the above
Q2) To convert two paragraphs to a table in Word,it is important that each paragraph _____.
A) uses the exact same fonts
B) is set up consistently
C) is not at the top of the document
D) none of the above
Q3) To automatically adjust a column to fit its widest entry,position the mouse pointer on the _____ the columns and double-click it.
A) horizontal border above
B) vertical border between C) space between D) none of the above
Q4) In Word,text cannot be directly converted into a table. A)True B)False
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Q1) After saving a file in PDF,you can double-click the file to open it in a program called ____,which is part of your Mac operating system and supports the Portable Document Format.
A) Preview
B) PDF Viewer
C) Acrobat
D) Adobe
Q2) To attach a Word document to an e-mail,click the ____________________ a document button on the toolbar.
Q3) Each file waiting its turn to print is known as a print(er)____.
A) queue
B) copy
C) preview
D) job
Q4) Before printing any document,options on the ____ tab can help ensure the document prints properly.
A) Layout
B) Home
C) Review
D) View
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Q1) If you do not want a chart you paste from Excel into Word linked to the Excel data,you can select the ____ option.
A) Excel Chart (entire workbook)
B) Paste as Picture
C) Use Destination Theme
D) Keep Source Formatting
Q2) Objects,such as charts and sentences,can be copied and pasted as needed between Word and Excel.
A)True
B)False
Q3) To link an Excel chart stored on the Office clipboard to a document in Word,click the ____.
A) Paste button
B) Paste button arrow
C) Copy button
D) Copy button arrow
Q4) After copying an item in Office,the next step is to ____________________ it to its final destination.
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Q1) A comment is not part of a document and is not saved when you save the document.
A)True
B)False
Q2) In SkyDrive,when you create a folder and allow others to view its contents,the new folder appears under the ____ heading.
A) Public
B) Shared
C) Personal
D) Home
Q3) When you hold the mouse pointer over a worksheet cell,its associated comment box pops up.
A)True
B)False
Q4) On SkyDrive,you can store a file in the ____________________ folder to give anyone access to the folder without permission.
Q5) In Office for Mac 2011,you can compare changes made to two versions of a document but you cannot combine them into one document.
A)True
B)False
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Q1) Every document you create must include your User Information,which consists of your name,your initials,and other personal information.
A)True
B)False
Q2) AutoRecover saves all open documents every ____ by default.
A) 5 minutes
B) 10 minutes
C) 30 minutes
D) hour
Q3) The file format compatible with Word 2007 and 2010 is
Q4) How many options are available for changing the appearance of the Ribbon in the Ribbon dialog box?
A) one
B) two
C) three
D) You cannot change the appearance of the Ribbon.
Q5) You cannot rearrange the order of tabs on the Ribbon.
A)True
B)False
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Q1) Advances in neural networks are providing insight into treatment for mental illness and other brain-related diseases.
A)True
B)False
Q2) One important characteristic of artificial intelligence is when a system modifies its own behavior based on its ability to learn,also known as ____.
A) the Blue Brain project
B) machine learning
C) the Singularity
D) an algorithm
Q3) ____ artificial intelligence is very popular in the programming of robots.
A) Case-based
B) Expert
C) Subject-specific
D) Behavior-based
Q4) Computerized expert systems are still not able to diagnose diseases given a patient's symptoms.
A)True
B)False
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Q1) The recommended ordered document structure of business communication is ____.
A) introduction,body,and message
B) introduction,closing,and body
C) introduction,body,and closing
D) introduction,message,and body
Q2) In a Word document,a placeholder can be deleted.
A)True
B)False
Q3) Placeholders,called document ___________,can be selected and deleted.
A) elements
B) items
C) objects
D) controls
Q4) For research papers,Word contains reference tools for adding ____ and other items.
A) reports
B) puzzles
C) citations
D) tools
Q5) To add content to a(n)____________________ box,just click it and type.
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Q1) Facial recognition is used as a(n)____ process in the Australian SmartGate system.
A) computational intelligence
B) authentication
C) heuristics
D) automated reasoning
Q2) Medical robots are built with ____ capabilities to perform sophisticated surgeries.
A) interpreted
B) high-precision
C) natural
D) segmented
Q3) AI expert ____ has created an AI program he calls the Cybernetic Poet that can create poetry in the style of human poets.
A) Ray Kurzweil
B) Alan Turing
C) William Dobelle
D) Paul Hodgson
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Q1) To display nonprinting characters,click the ____________________ button in the Paragraph group on the Home tab.
Q2) To add an indent to a selected paragraph,click the Home tab,and then in the ____________________ group,click the Increase Indent button.
Q3) To review how a style will look in a sentence or paragraph,open the ____ and then click a style from the list or click a style in the Styles gallery.
A) Review pane
B) Toolbox
C) Styles pane
D) Quick Style dialog box
Q4) Select Break,Page Break from the Insert menu to create a manual page break in Word.
A)True
B)False
Q5) In Word,the header and a heading are the same thing.
A)True
B)False
Q6) A(n)____________________ is a collection of formatting options.
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Q1) A ____ is used to attribute information and ideas to the correct source.
A) footer
B) caption
C) thesaurus
D) citation
Q2) To add a right-pointing arrow to a document,type a hyphen,another hyphen,and then a ____ symbol.
A) less than
B) greater than
C) question mark
D) forward slash
Q3) To add the ____________________ symbol to a document,type a left parenthesis,a lowercase "r," and a right parenthesis.
Q4) Word uses lowercase Roman numerals for endnotes by default.
A)True
B)False
Q5) A document's ____________________ include its number of pages,words,characters,paragraphs,and lines.
Q6) A formula is added to a document in the format of a(n)____________________.
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Q1) The ____ tab provides tools for formatting a worksheet.
A) Format
B) Insert
C) Home
D) Formulas
Q2) The Home tab provides tools for displaying charts.
A)True
B)False
Q3) From the choices below,select a valid cell reference.
A) 14B
B) Z92
C) E#6
D) T?56
Q4) A well-formed spreadsheet is a document that is neatly organized and properly formatted to help support financial reporting and decision making.
A)True
B)False
Q5) In a spreadsheet,____________________ call attention to important information.
Q6) In Excel,you can fully display,or show only the results of ____________________.
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Q1) A spreadsheet's column width can be adjusted by clicking and dragging the column's border with the mouse.
A)True
B)False
Q2) In Excel,a(n)____________________ is anything that appears on screen that can be selected,edited,or manipulated.
Q3) Numbers and characters can be entered directly in a spreadsheet cell.
A)True
B)False
Q4) In Excel,you enter data in a ____.
A) column
B) cell
C) row
D) formula grid
Q5) To add a border to a cell,click the Border button arrow in the Font group on the ____ tab.
A) Insert
B) Page Layout
C) Design
D) Home
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Q1) Click the ____________________ key to exit Edit mode.
Q2) The formula =B1+B2+B3+B4 is copied from cell B5 to cell C5.What is the formula found in cell C5 after the copy is complete?
A) =B1+B2+B3+B4
B) =C1+C2+C3+C4
C) =B5
D) none of the above
Q3) When you click a cell containing a formula,the formula becomes visible with its cell references color-coded.
A)True
B)False
Q4) To enter the number in Excel,type 2,press and hold the shift key,and then press the ____ key. c : \Users\USER\Dropbox\QuizPlus Production Documents\To Be Verified\Amani\TB1470,Emerge with Computers v.5.0 5th Edition by Kenneth Baldauf\Images\C1020(11.03_2011AcademPub_0.' JPG '
A) 4
B) 6
C) control
D) F1
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Q1) When creating a VLOOKUP formula,the table range entry should be based on relative references so the formula produces correct results when copied to a new location.
A)True
B)False
Q2) The Insert tool on the Formulas tab includes the Logical category,which gives you access to a variety of logical functions.
A)True B)False
Q3) In the formula =IF(B4=120,B3,B2),the third part of the function is B2 and it is called the value if ____________________.
Q4) The ____________________ function calculates the lowest value found in its list of cell references.
Q5) In Excel,the ____________________ function adds the cells directly above it by default.
Q6) The VLOOKUP function requires four pieces of information to perform its operations.
A)True
B)False
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Q1) To display headings in the middle of the cell rather than at the bottom,click the Align Text ____ button on the Home tab.
A) Top
B) Middle
C) Center
D) Relative
Q2) The Number Format box includes two formats that contain dollar signs: ____.
A) Accounting and Currency
B) Accounting and Dollar
C) Currency and Dollar
D) Currency and Number
Q3) A range of cells designated as a(n)____ can be analyzed and treated as separate from the rest of the Excel worksheet.
A) filtered group
B) defined name
C) function
D) Excel table
Q4) You can merge three cells together to create one bordered cell.
A)True
B)False
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Q1) To select a range of cells upon which to base a chart,press and hold the ____ key as you drag through the cells.
A) shift
B) alt
C) esc
D) command
Q2) To insert a manual page break in a worksheet,click the row ____ the new page should begin.
A) below where
B) above where
C) approximately where
D) where
Q3) Print ____________________ lets you adjust the height and width of a worksheet's contents to fit more data on a single page.
Q4) The Page Layout View button is located in the lower-____________________ corner of a spreadsheet window.
Q5) When selecting cells to include in a chart,a(n)____________________ should never be combined on the same chart with the data that comprises the total.
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Q1) Solver is now present in the Analysis group on the Data tab.What was done to add Solver to the Ribbon?
A) Linear programming options were enabled in Excel Options.
B) All Add-ins were enabled on the Tool menu.
C) The Solver Add-in was enabled from Add-ins on the Tools menu.
D) A what-if analysis was created,which enabled the Solver Add-in.
Q2) Use ____________________ Seek to determine a value that will produce a goal such as a specific monthly payment.
Q3) When creating a new PivotTable to be placed on a new worksheet,the new worksheet is placed ____.
A) to the left of the sheet containing the PivotTable data
B) to the right of the sheet containing the PivotTable data
C) at the front of the list of worksheets
D) at the end of the list of worksheets
Q4) In Excel,to use the Solver,you must first purchase it.
A)True
B)False
Q5) In Excel,the ____________________ is used for solving linear programming types of problems.
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Q1) The lower-right corner of the PowerPoint window contains buttons to move between slides.
A)True
B)False
Q2) The points on which you elaborate as you speak represent the presentation's ____.
A) notes
B) animations
C) message
D) closing
Q3) A presentation might be used by a company's ____ department to promote a trade show event,highlight a new product,or reveal new services.
A) human resources
B) technical support
C) marketing
D) sales
Q4) PowerPoint ____________________ add visual uniformity to your slides.
Q5) A presentation's ____________________ sets the tone for the rest of your presentation.
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Q1) When an outline is imported into a presentation,PowerPoint inserts text on a slide as bullet point sub-text when it encounters ____ formatting.
A) Heading 1
B) Heading 2
C) Arial 12
D) New Slide
Q2) When you enter an equation on a slide,you can work in the Design Equation tab,where you can select common equation structures from a list.
A)True
B)False
Q3) When you click to select Ruler in the View menu,PowerPoint inserts horizontal and vertical rulers in the slide pane.
A)True
B)False
Q4) You ____________________ multiple bullets on a slide at the same time by first selecting them and then clicking the Increase Indent button.
Q5) On the View menu,the ____________________ view lets you see how the page will look when printed.
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Q1) When numbers appear next to a bullet on a slide,the numbers indicate ____.
A) that this is a numbered list
B) the order in which each was added to the slide
C) the order in which each will appear when in Slide Show mode
D) none of the above
Q2) When you click on a video clip's review image,the Format Movie contextual tab appears on the Ribbon.
A)True
B)False
Q3) Clip art is accessed from the Clip Art button in the ____________________ group on the Insert tab.
Q4) When an object has associated animation effects,the effects subsequently can be changed or deleted.
A)True
B)False
Q5) When arranging four images so that the top image moves below the other three images,you can control-click,point to Arrange,and then click
Q6) SmartArt graphics can be found on the ____________________ tab.
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Q1) When a transition is applied to a slide,it occurs when ____.
A) that slide first appears
B) that slide exits
C) the presentation is launched
D) the presenter clicks with the mouse
Q2) You can add a colored background to all slides in the slide show by clicking the Background button in the Theme Options group on the Themes tab.
A)True
B)False
Q3) The purpose of ____ in PowerPoint is to ensure that all slides in a presentation have a similar look with similar elements.
A) headers and footers
B) objects
C) slide masters
D) slide views
Q4) By default,PowerPoint assumes you want the date and time updated ____________________ when this functionality is enabled in a slide.
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Q1) You must have a ____ to use SkyDrive.
A) CD or DVD
B) YouTube login
C) Windows Live account
D) flash drive
Q2) In the Print dialog box,click ____ to change the orientation of a presentation from Landscape to Portrait.
A) Page Setup
B) Orientation
C) Frame Slides
D) Setup
Q3) Slides in a custom show are ____________________ when slides from the original presentation are not included.
Q4) The From Current Slide button,which is located on the Slide Show tab,is useful if you make a last-minute change to a slide and want to verify that the slide show works from that point forward.
A)True
B)False
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Q1) When you compose an e-mail,you type the ____________________ e-mail address in the "To" field.
Q2) After composing the body of a new e-mail message,you should end the message by
A) clicking the Send button
B) typing a greeting
C) typing your name
D) pressing the return key twice,followed by a closing including your name
Q3) A document sent as part of an e-mail is known as an attachment.
A)True
B)False
Q4) You can see the complete list of invitees to a meeting when you double-click the meeting in your calendar and then click the Assistant tab.
A)True
B)False
Q5) In Outlook,an appointment is added to your ____.
A) Inbox
B) Calendar
C) New Group
D) To-Do List

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Q1) In Google Docs,you can share individual documents or collections.
A)True
B)False
Q2) One of the greatest advantages of Google Docs is that all of your documents are stored in the cloud and can be accessed from anywhere,even without an Internet connection.
A)True
B)False
Q3) Google Docs only allows users to create folders in which documents can be stored.
A)True
B)False
Q4) Google Docs will store up to 1024 megabytes for free,and if you need more space you can pay for an upgrade.However,the storage limit only applies to ____.
A) non-Google Docs files,like PDFs,Word docs,and JPEGs
B) native Google Docs
C) both A and B
D) neither A nor B
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Q1) In Google Docs,printing a document creates a PDF file on your computer,which you can then print on your printer.
A)True
B)False
Q2) In the Edit menu you can disable or enable the ruler.
A)True
B)False
Q3) To remove an existing document footer,____ the footer and select Delete Footer from the list.
A) click
B) right-click
C) point at
D) none of the above
Q4) Google Docs can automatically create a table of contents for a completed document.
A)True
B)False
Q5) Google periodically changes the appearance and interactivity of Google Docs.
A)True
B)False
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Q1) Google Spreadsheets is 100% free and in the cloud.
A)True
B)False
Q2) ____ means you will not need to save changes made to a spreadsheet as you work on it.
A) Saving
B) Copying
C) Previewing
D) Autosaving
Q3) An Excel worksheet is typically stored in the cloud,whereas a Google spreadsheet is usually stored on a laptop computer.
A)True
B)False
Q4) You freeze the two leftmost columns in your Google spreadsheet.What happens when you scroll to the right to view column U? (You are doing your work on a laptop with a small screen.)
A) Columns A and B remain visible.
B) Columns A and B are no longer visible.
C) Column A is visible,but columns B and C are no longer visible.
D) Columns A,B,and C are now visible.

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Q1) When creating a spreadsheet form,questions can be ____.
A) required
B) optional
C) multiple choice
D) all of the above
Q2) Google Spreadsheets works together with Google Forms to create Web forms.
A)True
B)False
Q3) Clicking "Newer" in the Revision history toolbar moves you back in time to a previous view of the spreadsheet.
A)True
B)False
Q4) Every time a spreadsheet autosaves,the copy is archived to its revision history.
A)True
B)False
Q5) The Share menu is used to publish your spreadsheet to YouTube.
A)True
B)False
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Q1) Slides can be selected and deleted in Presentations.
A)True
B)False
Q2) After inserting a table onto a slide,Presentations lets you merge a range of selected cells into one cell.
A)True
B)False
Q3) A published presentation can be viewed by anyone online.
A)True
B)False
Q4) To use Presentations,you must ____.
A) install it on your computer
B) run the program after installing it on a flash drive
C) log in to Google's Web site using your browser
D) either A or B
Q5) Only video published to YouTube can be inserted into a presentation.
A)True
B)False
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Q1) Mind mapping helps organize your thoughts and ideas using a _____ arranged around a central topic.
A) search
B) database
C) query
D) diagram
Q2) Project management software is very useful for ____ projects.
A) large-scale
B) personal
C) small-scale
D) data-driven
Q3) You are examining your tasks and realize that they should be ordered to help you understand which tasks should be done before others are started.You need to set task _____ to accomplish this.
A) Successors
B) Durations
C) Resources
D) Predecessors
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Q1) Some e-mail services integrate a chat client into their Webmail service.
A)True
B)False
Q2) Web-based mail is known as ____.
A) e-mail
B) Webmail
C) PIM
D) Microsoft Outlook
Q3) Personal information management has changed as technology has evolved.
A)True
B)False
Q4) When you click the ____ link,Google allows you to add contact files from a variety of different mail programs.
A) Import Contacts
B) Add to Circles
C) New Contacts
D) Add Contact
Q5) If you do not already possess a Google account,you can create one at no cost.
A)True
B)False

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Q1) A(n)____ search engine allows you to run a search using several search engines at the same time.
A) Web
B) advanced
C) fetch
D) meta
Q2) After you type search words on Google's home page,the results displayed are listed by date.
A)True
B)False
Q3) Google Scholar is a search engine that includes theses and book excerpts in its search results.
A)True B)False
Q4) Search engines provide filtering tools,which you can use to refine search results. A)True
B)False
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Q1) Picasa is a Web blog service offered by WordPress where users can view your blog entries.
A)True
B)False
Q2) ____ are small applications that you can add to a WordPress blog entry.
A) Widgets
B) Dashboards
C) Custom Designs
D) Menus
Q3) At Weebly.com,you can download your Web site as a(n)____ file,as a backup to your online pages.
A) blog
B) full
C) archive
D) normal
Q4) YouTube 101 is a free tutorial offered by Yahoo! to help you understand how to prepare and post video to its site.
A)True
B)False
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