

Computer Applications in Business Study Guide Questions
Course Introduction
Computer Applications in Business explores the essential role of modern software and technologies in organizational operations, management, and decision-making processes. This course introduces students to commonly used business applications, including spreadsheets, word processors, databases, and presentation tools, while emphasizing their practical use in solving real-world business problems. In addition, students learn about data management, electronic communication, and the integration of information systems to streamline workflow, enhance productivity, and support strategic business objectives. The course combines theoretical knowledge with hands-on practice to prepare students for effective technology use in professional business environments.
Recommended Textbook
Computing Essentials 2019 27th Edition by Timothy OLeary
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Page 2
Chapter
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Sample Questions
Q1) Describe the four common types of files.
Answer: The four common types of files are:
1. Text files: These files contain plain text and can be opened and edited using a simple text editor. Examples include .txt, .doc, and .rtf files.
2. Image files: These files contain visual information and can be opened and edited using image editing software. Examples include .jpg, .png, and .gif files.
3. Audio files: These files contain sound information and can be played using media players or edited using audio editing software. Examples include .mp3, .wav, and .aiff files.
4. Video files: These files contain moving visual information and can be played using video players or edited using video editing software. Examples include .mp4, .avi, and .mov files.
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3

Chapter 2: The Internet, the Web, and Electronic Commerce
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Sample Questions
Q1) This version of the web evolved to support more dynamic content creation and social interaction.
A)Web 1.0
B)Web 2.0
C)Web 3.0
D)Web 4.0
Answer: B
Q2) This method of file transfer has been used for decades and is frequently used for uploading changes to a website hosted by an Internet service provider.
A)SSP
B)FTP
C)BitTorrent
D)Dropbox.com
Answer: B
Q3) Uploading is the process of copying a file from a website to your computer.
A)True
B)False
Answer: False
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Chapter 3: Application Software
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Sample Questions
Q1) This type of software works with end users,application software,and computer hardware to handle the majority of technical details.
A)communications
B)application
C)utility
D)system
Answer: D
Q2) ________ are programs that combine a variety of visual objects to create attractive,visually interesting presentations.
A)DBMS
B)Desktop publishers
C)Spreadsheets
D)Presentation software
Answer: D
Q3) Microsoft Word can identify incomplete sentences,awkward wording,and incorrect punctuation.
A)True
B)False
Answer: True
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Page 5

Chapter 4: System Software
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Sample Questions
Q1) This version of Mac OS X included new advanced utilities,improved integration with iOS devices,and better integration with cloud computing.
A)High Sierra
B)Mavericks
C)Sierra
D)Yosemite
Q2) Google's Chrome OS integrates with web servers using cloud computing and storage to run applications and to perform other functions.
A)True
B)False
Q3) Describe the three categories of operating systems.
Q4) A computer can become infected with viruses in all the following ways,except by ________.
A)opening attachments to email messages
B)downloading software from the Internet
C)downloading files from the web
D)creating a new folder on your computer
Q5) What are the three basic functions of an operating system?
Q6) What are the five most essential utility programs?
Page 6
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Chapter 5: The System Unit
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Sample Questions
Q1) ________ ports are audiovisual ports typically used to connect large monitors.
A)MIDI
B)S/PDIF
C)MiniDP
D)Thunderbolt
Q2) The most widely used character encoding standard today is ________.
A)ASCII
B)CISC
C)EBCDIC
D)Unicode
Q3) Describe the character encoding schemes.
Q4) A byte is formed by a group of ________.
A)4 bits
B)8 bits
C)12 bits
D)16 bits
Q5) Virtual memory is stored on a RAM chip.
A)True
B)False
Q6) Compare and contrast the five most common types of system units.
Page 7
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Chapter 6: Input and Output
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Sample Questions
Q1) Digital or interactive whiteboards display a computer's desktop and can be controlled using a special pen or a finger.
A)True
B)False
Q2) Bar code readers use ________ embedded in them to read bar codes.
A)coprocessors
B)magnetic cells
C)RFID microchip
D)photoelectric cells
Q3) Which of the following is not a type of scanning device?
A)optical scanner
B)bar code reader
C)stylus
D)character and mark recognition
Q4) Two categories of laser printers are ________.
A)thermal and personal
B)personal and shared
C)ink-jet and high-definition
D)active-matrix and passive-matrix
Q5) How is voice recognition technology being used today?
Page 8
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Chapter 7: Secondary Storage
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Sample Questions
Q1) The process of accessing information from secondary storage devices is referred to as ________.
A)backing up
B)restoring
C)writing
D)reading
Q2) List and explain some of the important characteristics of secondary storage.
Q3) Which of these is not an example of solid-state storage?
A)digital versatile disc
B)SSDs
C)flash memory cards
D)USB drives
Q4) The hi-def largest capacity format for optical discs is the ________ disc.
A)HD DVD
B)Blu-ray
C)HD CD
D)DVD-RAM
Q5) Secondary storage provides temporary or volatile storage.
A)True
B)False

Page 9
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Chapter 8: Communications and Networks
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Sample Questions
Q1) In a computer network,this node requests and uses resources available from other nodes.
A)client
B)server
C)directory server
D)host
Q2) Describe the four basic elements of most communication systems.
Q3) ________ uses standard telephone lines to provide high-speed connections.
A)Cellular
B)Satellite
C)Cable
D)DSL
Q4) A ________ area network is a type of wireless network that works within your immediate surroundings to connect cell phones to headsets,controllers to game systems,and so on.
A)wide
B)gateway
C)personal
D)local
Q5) Explain how global positioning systems function.
Page 10
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Chapter 9: Privacy, Security, and Ethics
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Sample Questions
Q1) A ________ is someone who gains unauthorized access to computer systems.
A)cracker
B)cookie
C)hacker
D)logger
Q2) Which among the following is a way to shut down an ISP or website?
A)denial-of-service attack
B)viruses
C)Trojan horses
D)worms
Q3) Which type of program would likely be used by investigators to record a potential suspect's Internet activities?
A)cookie
B)global positioning system
C)keylogger
D)web bug
Q4) Discuss copyright issues as they relate to the Internet,including software piracy and digital rights management,and the Digital Millennium Copyright Act.
Q5) Describe how information about individuals is collected and compiled.
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Chapter 10: Information Systems
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Sample Questions
Q1) The research department identifies,investigates,and develops new products and services.
A)True
B)False
Q2) Explain the three common categories of reports that are generated in most organizations.
Q3) Who is responsible for operational matters and monitoring day-to-day events?
A)supervisors
B)middle management
C)stockholders
D)top management
Q4) Demand reports do not have to be produced on a regular basis.
A)True
B)False
Q5) Expert systems capture the knowledge of human experts and store it in a knowledge base.
A)True B)False
Q6) Describe knowledge work systems and,specifically,expert systems.
Q7) Briefly describe the three levels of management.
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Chapter 11: Databases
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Sample Questions
Q1) In a network database,a node may be reached through more than one path with the help of ________.
A)strings
B)pointers
C)links
D)connectors
Q2) A(n)________ represents a collection of attributes that describe an entity.
A)record
B)character
C)attribute
D)entity
Q3) This subsystem defines the logical structure of the database by using a data dictionary or schema.
A)data manipulation
B)application generation
C)data administration
D)data definition
Q4) Data consists of only numbers,letters,and symbols.
A)True
B)False
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Chapter 12: Systems Analysis and Design
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Sample Questions
Q1) The systems design report presents the ________.
A)possible development schedule
B)requirements for a new system
C)description of the current system
D)costs versus the benefits
Q2) In this phase of the systems life cycle,the new information system is installed,and people are trained to use it.
A)systems implementation
B)systems analysis
C)systems design
D)systems development
Q3) Selecting the best system is the first step of the systems design phase of the systems life cycle.
A)True
B)False
Q4) Identify the sixth phase of the systems life cycle.
A)systems maintenance
B)systems development
C)systems design
D)systems analysis
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Chapter 13: Programming and Languages
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Sample Questions
Q1) Activities in the program maintenance area fall under two categories: ________ and changing needs.
A)system flowcharts
B)program listings
C)sample output
D)operations
Q2) In OOP,each ________ contains both the data and processing operations necessary to perform a task.
A)object
B)structured program
C)content component
D)unstructured program
Q3) This is testing a program by a select group of potential users.
A)manual testing
B)desk checking
C)attempt at translation
D)beta testing
Q4) Briefly explain pseudocode,flowcharts,and the three logic structures.
Q5) Differentiate between a syntax error and a logic error.
Q6) List and briefly explain the six steps in programming.
Page 15
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