Compensation and Benefits Review
Questions
Course Introduction
This course provides an in-depth exploration of compensation and benefits within organizations, focusing on the strategic development and management of reward systems that attract, motivate, and retain employees. Topics include job analysis, pay structures, salary surveys, incentive programs, legally mandated benefits, and non-monetary rewards. Students will examine how compensation aligns with organizational goals, complies with legal regulations, and supports internal equity and external competitiveness. Through case studies and practical exercises, participants will gain the skills needed to design effective compensation packages and evaluate their impact on employee performance and organizational success.
Recommended Textbook
Fundamentals of Human Resource Management 5th Edition by Gary Dessler
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14 Chapters
1470 Verified Questions
1470 Flashcards
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Chapter 1: Managing Human Resources Today
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/46151
Sample Questions
Q1) Which of the following best describes the need for foreign workers?
A) Foreign workers are better educated than American workers.
B) Employers can't find enough skilled American professionals.
C) Younger workers are replacing retirees
D) There is a need to diversify the workforce.
Answer: B
Q2) Explain the difference between line authority and staff authority.What type of authority do human resource managers have?
Answer: Authority is the right to make decisions,to direct the work of others,and to give orders.Line managers are authorized to direct the work of subordinates and are directly in charge of accomplishing the organization's basic goals.Staff managers are authorized to assist and advise line managers in accomplishing these basic goals.Human resource managers are usually staff managers because they are responsible for assisting and advising line managers in areas like recruiting,hiring,and compensation.However,human resource managers do have line authority within their own department.
Q3) Communicating is one of the five basic functions of the management process.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Managing Equal Opportunity and Diversity
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) U.S.employees of U.S.firms working abroad are covered by the guidelines of the Civil Rights Act of 1991.
A)True
B)False
Answer: True
Q2) According to the Age Discrimination in Employment Act of 1967,it is unlawful to
A) allow juries to determine age discrimination
B) fire older employees for insubordination
C) institute a minimum age for employees
D) require employees to retire at age 65
Answer: D
Q3) According to the ADA Amendments Act of 2008,employees are considered disabled even if they are able to control their impairments with medical modifications.
A)True
B)False
Answer: True
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Chapter 3: Human Resource Strategy and Analysis
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Vision statements focus on the ________.
A) past
B) present
C) future
D) impossible
Answer: C
Q2) Human resource strategies are the ________ used to produce the desired workforce skills,competencies,and behaviors needed to support a firm's strategic goals.
A) visions and missions
B) policies and practices
C) theories and evaluations
D) objectives and plans
Answer: B
Q3) A vision statement is broader and more future-oriented than a mission statement.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Job Analysis and Talent Management
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Job descriptions are used for ________.
A) collecting job analysis data
B) writing job specifications
C) quantifying job pay rates
D) identifying job applicants
Q2) Which of the following is a characteristic of most job analysis questionnaires?
A) costly implementation
B) short development time
C) complies with federal laws
D) efficient for large groups
Q3) Which of the following is recommended for conducting an effective job analysis?
A) use one job analysis tool to simplify the results
B) help the employee's supervisor write the job description
C) quantify the results with a structured interview
D) clarify the process and questions to the employee
Q4) What are the advantages and disadvantages of using interviews to collect job analysis data?
Q5) What is business process reengineering? What are the steps involved in business process reengineering? How can firms benefit from business process reengineering?
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Chapter 5: Personnel Planning and Recruiting
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) An applicant tracking system allows an HR manager to ________.
A) develop training programs for new hires
B) identify the best recruitment sources
C) conduct online appraisals
D) post new positions
Q2) Application service providers are online vendors that use their own servers and systems to handle recruiting tasks for firms.
A)True
B)False
Q3) Theresa,an HR manager,works for a firm that is planning to expand overseas.Theresa is in the process of workforce planning and has already forecasted the firm's labor demand.What should Theresa do next?
A) create a job competencies matrix of all positions
B) establish training and development plans
C) identify workforce gaps
D) determine recruitment methods
Q4) What is workforce planning? What tools are available to managers for projecting personnel needs?
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Chapter 6: Selecting Employees
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) According to experts,most people are hired for their qualifications and fired for their
A) physical limitations
B) lack of aptitude
C) nonperformance
D) inadequate cognitive skills
Q2) Nonperformance or performance is usually the result of all of the following EXCEPT
A) attitude
B) motivation
C) temperament
D) nationality
Q3) All of the following are measured by aptitude tests EXCEPT ________.
A) memory
B) temperament
C) numerical ability
D) deductive reasoning
Q4) What are some of the problems and issues associated with drug testing employees and job applicants? What is your opinion on workplace drug testing?
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Chapter 7: Training and Developing Employees
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Which of the following is LEAST likely to be a goal of diversity training?
A) enhancing cross-cultural sensitivity
B) fostering harmonious working relationships
C) improving interpersonal communication skills
D) establishing relationships with outsourced workers
Q2) Which of the following is NOT one of the procedures associated with behavioral modeling?
A) transfer of training
B) role playing
C) social reinforcement
D) task analysis
Q3) In the ADDIE training process model,which of the following occurs immediately after a needs analysis has been conducted?
A) assessing the program's successes or failures
B) presenting the program to a test audience
C) designing the overall training program
D) training a targeted employee group
Q4) What is on-the-job training? What types of on-the-job training methods are most frequently used by employers? Why?
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Chapter 8: Performance and Talent Management
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Although management by objectives cannot be used as a primary performance appraisal tool,it is useful as a supplement to the graphic rating method.
A)True
B)False
Q2) What is the main difference between a performance appraisal and performance management?
Q3) Which of the following is LEAST likely to occur during a performance appraisal?
A) setting work standards
B) providing employee feedback
C) initiating job enlargement procedures
D) comparing employee performance to standards
Q4) What is the most likely problem with an appraisal that is too open to interpretation?
A) bias
B) leniency
C) halo effect
D) unclear standards
Q5) Describe the manager's role in performance management
Q6) What are the advantages and disadvantages of using upward feedback?
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Chapter 9: Managing Careers
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Wrongful discharge occurs when an employee's dismissal does not comply with the law or with the contractual agreement stated or implied by the firm via its employment application forms,employee manuals,or other promises.
A)True
B)False
Q2) Which of the following would most likely encourage working mothers to remain with a firm?
A) job coaching
B) flexible scheduling
C) appraisal interviews
D) performance monitoring
Q3) Which of the following terms refers to a systematic process by which a terminated employee is trained and counseled in how to perform a self-appraisal and secure a new position?
A) exit interview
B) outplacement counseling
C) job counseling fair
D) discharge interview
Q4) Discuss how and why careers today are different from those in the past.
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Chapter 10: Developing Compensation Plans
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Mark's employer uses a competency-based pay system,so Mark is paid for his skills and knowledge rather than his job responsibilities.
A)True
B)False
Q2) A total rewards package encompasses not only compensation and benefits but also personal and professional growth opportunities.
A)True
B)False
Q3) Mario,an HR specialist,is conducting a job evaluation.Mario ranks different components of the job,including complexity,experience,and education required,and then adds up the points for each component.Mario is most likely using the ________ method of job evaluation.
A) ranking
B) job classification
C) factor comparison
D) alternative point
Q4) How is executive pay typically determined? Why are boards of directors tightening down on executive pay in recent years?
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Page 12
Chapter 11: Pay for Performance and Employee Benefits
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) When employers offer domestic partner benefits to employees,it means that employees' same-sex domestic partners are eligible to receive the same benefits as do the husband,wife,or legal dependent of one of the firm's employees.
A)True
B)False
Q2) In a ________,the executive receives his or her shares only if he or she meets the preset performance targets.
A) performance-contingent restricted stock plan
B) stock appreciation rights (SARs) plan
C) restricted stock plan
D) phantom stock plan
Q3) Which of the following provides services such as financial counseling,child care referrals,and adoption assistance?
A) long-term pension plan
B) work-life benefit service
C) benefit management system
D) employee assistance program
Q4) In a brief essay,describe the three classifications that apply to basic pension plans.
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Chapter 12: Maintaining Positive Employee Relations
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) An ethics audit conducted by a firm would LEAST likely address ________.
A) access to company information
B) employee discrimination
C) selection tools
D) gift giving
Q2) According to research,most adults base their work-related ethical decisions on
A) high-level ethical principles
B) expectations of co-workers
C) fears of being punished
D) upward feedback
Q3) Explain the meaning of the Evil Woman Thesis and its implications for managers.
Q4) Define nonpunitive discipline and outline the process for applying nonpunitive discipline to gain employees' acceptance of company rules.
Q5) Where are an organization's rules and regulations usually stated?
A) employee handbook
B) code of ethics outline
C) sexual harassment training guide
D) human resource policy manual
Q6) What can you do as an HR manager to ensure that you hire ethical employees?
Page 14
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Chapter 13: Labor Relations and Collective Bargaining
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) The United Auto Workers went on strike support the employees of the Detroit News,Detroit Free Press,and USA Today.This is an example of a(n)________ strike.
A) unfair labor practice
B) wildcat
C) sympathy
D) yellow-dog
Q2) What percentage of eligible employees in a bargaining unit must sign authorization cards in order for the union to petition the NLRB for an election?
A) 10
B) 20
C) 30
D) 50
Q3) A national emergency strike is best defined as a strike that has the potential to ________.
A) interfere with the national economy
B) hinder manufacturing capabilities
C) imperil national health and safety
D) prevent economic development
Q4) In a brief essay,discuss why unions are declining in popularity.
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Chapter 14: Improving Occupational Safety, Health, and Risk Management
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105 Flashcards
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Sample Questions
Q1) ________ is defined as the total depletion of physical and mental resources caused by excessive striving to reach an unrealistic work-related goal.
A) Depression
B) Job stress
C) Anxiety
D) Burnout
Q2) Which of the following terms refers to a summons that informs employers and employees about regulations that have been violated at the workplace?
A) warrant
B) penalty
C) citation
D) inspection
Q3) The majority of women murdered in the workplace are the victims of ________.
A) unknown assailants
B) family members
C) co-workers
D) friends
Q4) How can accidents in the workplace be prevented? List and describe five ways.
Q5) How can screening reduce unsafe acts in the workplace?
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