Compensation and Benefits Exam Solutions
Course Introduction
This course provides an in-depth examination of the strategies, practices, and tools used to design and administer compensation and benefits systems in organizations. Students will learn about the theoretical foundations and practical applications of pay structures, incentive plans, and employee benefits, including legal and regulatory considerations. The course explores how compensation influences employee motivation, performance, recruitment, and retention, as well as internal and external equity. Through case studies and real-world examples, students will gain the skills necessary to develop and evaluate compensation packages that support organizational goals and align with industry standards.
Recommended Textbook
Human Resource Management Functions 2nd Edition by Robert N. Lussier
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16 Chapters
2390 Verified Questions
2390 Flashcards
Source URL: https://quizplus.com/study-set/1868
Page 2
Chapter 1: The New Human Resource Management Process
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124 Verified Questions
124 Flashcards
Source URL: https://quizplus.com/quiz/37275
Sample Questions
Q1) About 90 percent of the growth in the U.S.workforce between 2006 and 2016 is expected to come from which group?
A)15- to 24-year-olds
B)25- to 34-year-olds
C)35- to 44-year-olds
D)45- to 54-year-olds
E)55-year-olds and older
Answer: E
Q2) Permanent loss of workers in the organization is:
A)Job dissatisfaction
B)Absenteeism
C)Recidivism
D)Depopulation
E)Turnover
Answer: E
Q3) If we have highly satisfied employees,we will always have high productivity.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Strategy-Driven Human Resource Management
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174 Verified Questions
174 Flashcards
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Sample Questions
Q1) Shareholders are involved in the day-to-day operations of a corporation which they own.
A)True
B)False
Answer: False
Q2) Pandora streaming music service is an example of a threat of substitute product or service.
A)True
B)False
Answer: True
Q3) Founders of the organization and others who have made outstanding contributions to the company are considered to be a part of which artifact?
A)Stories
B)Symbols
C)Slogans
D)Ceremonies
E)Heroes
Answer: E
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Chapter 3: The Legal Environment and Diversity Management
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152 Verified Questions
152 Flashcards
Source URL: https://quizplus.com/quiz/37277
Sample Questions
Q1) Joseph is paid $5 an hour less for doing a job that requires an equal level of skill,effort,and responsibility as a job performed by Kassandra.Both Joseph and Kassandra perform under similar working conditions.Joseph's lower pay could be a violation of the ________.
A)Americans with Disabilities Act
B)Executive Order 11246
C)Equal Pay Act
D)Immigration Reform and Control Act
Answer: C
Q2) Constanze told her co-worker Connor an obscene joke.They both laughed very hard and Connor told Constanze an equally dirty joke.Constanze and Connor enjoy their jokes and are always careful to make sure they are not overheard and do not disturb anyone else at work when they tell them.This behavior is ________.
A)quid pro quo sexual harassment
B)hostile environment sexual harassment
C)not sexual harassment
D)disparate impact
Answer: C
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Chapter 4: Matching Employees With Jobs
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163 Verified Questions
163 Flashcards
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Sample Questions
Q1) One disadvantage to using SMEs as part of a job analysis is the large amount of time and the great expense.
A)True
B)False
Q2) Wynn's Marketing Designs requires all employees to be at work from 10:00 a.m.to noon and from 1:00 to 3:00 p.m.,but allows people to come and go as desired during the rest of their eight-hour workday.This is an example of:
A) Job simplification
B) Job expansion
C) Work teaming
D) Flextime
E) Job rotation
Q3) Contract and temporary workers are very loyal to the organization,and are very motivated to work.
A)True
B)False
Q4) Job specifications describe the job,not the person who will do the job
A)True
B)False
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Chapter 5: Recruiting Job Candidates
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) The available labor market,and the social/legal environment,are _______ forces that affect recruiting.
A)internal
B)external
C)weak
D)strong
Q2) It is not necessary to identify the effective labor market for your organization; any labor market arrangement will yield results.
A)True
B)False
Q3) The cost of recruiting,selecting,and training a new employee is usually more than 100% of that employee's annual salary.
A)True
B)False
Q4) One of the strengths of public agencies is that they heavily prescreen recruits. A)True B)False
Q5) Briefly discuss the major challenges and constraints involved in the recruiting process.
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Chapter 6: Selecting New Employees
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144 Verified Questions
144 Flashcards
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Sample Questions
Q1) Drug testing almost always meets each of the criteria of the OUCH Test except:
A)Objective
B)Uniform in application
C)Consistent in effect
D)Has job relatedness
E)Drug testing meets ALL of the OUCH Test criteria
Q2) Discuss the major points in the Uniform Guidelines on Employee Selection (UGESP).
Q3) What is an example of a test of general intelligence?
A)Arkin analytic exam
B)Cognitive ability test
C)Genetic test
D)Skills test
E)Integrity test
Q4) ________ are non-cognitive assessments.
A)Skills tests
B)Writing tests
C)Personality tests
D)Typing tests
E)IQ tests
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Chapter 7: Training, learning, Talent Management and Development
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127 Verified Questions
127 Flashcards
Source URL: https://quizplus.com/quiz/37281
Sample Questions
Q1) Career entry,building skills,and work relationships develop in what career stage?
A)Maintenance
B)Administration
C)Disengagement
D)Exploration
E)Establishment
Q2) After training,Anthony completed an assessment form that asked him to rate several statements such as "This training was effective" and "I feel competent in the skills covered in this training." Anthony rated each statement on a scale of strongly disagree to strongly agree.Anthony completed a _________ assessment of training.
A)reaction
B)learning
C)behavior
D)results
Q3) Vicarious learning is based on voluntary learned actions of individuals.
A)True
B)False
Q4) Elaborate on the advantages and disadvantages to distance learning.
Page 9
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Chapter 8: Performance Management and Appraisal
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) When you measure something that is explicitly identified or well defined enough so that all involved understand the issue completely,the measure is quite
A)valid
B)feasible
C)reliable
D)specific
E)accurate
Q2) Evaluation of a salesperson's "tenacity" and "enthusiasm" is known as a ________ appraisal.
A)behavior
B)trait
C)results
D)process
Q3) A common problem during appraisals is overpowering the employee with large amounts of negative information which they have heard over and over again.
A)True
B)False
Q4) What is the key difference between BARS and the Graphic Rating Scale?
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Chapter 9: Rights and Employee Development
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200 Verified Questions
200 Flashcards
Source URL: https://quizplus.com/quiz/37283
Sample Questions
Q1) Taylor was disciplined for sending a personal email using a company computer.When he reviewed the employee handbook,he could find no mention of this being an infraction.When he brought this up with his manager,he was told that he "should have known better." The discipline of Taylor appears to violate the __________ rule for effective discipline.
A)clearly communicate the standards and code of conduct to all employees
B)be sure that the punishment fits the crime
C)document discipline
D)discipline in private
Q2) What management style is both highly directive and highly supportive?
A)Participative style
B)Results driven style
C)Consultative style
D)Empowering style
E)Autocratic style
Q3) Briefly describe the coaching process and how it is used.
Q4) The discipline model is the same as the progressive discipline process.
A)True
B)False
Q5) Describe the management counseling process and when it is useful.
Page 11
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Chapter 10: Employee and Labor Relations
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208 Verified Questions
208 Flashcards
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Sample Questions
Q1) Active listening is easy; it comes naturally to most people.
A)True
B)False
Q2) To which of the following can NLRB decisions be appealed?
A)The President of the United States
B)The Vice President of the United States
C)The U.S.Court of Appeals
D)The U.S.Assistant Court
E)The senator for the state in which the company resides
Q3) Lindsey just explained a new assignment to Todd.He stated that he would begin work on it immediately.Lindsey said,"Just to make sure I explained this assignment correctly,could you tell me what you are going to do?" Lindsey is asking Todd to engage in the __________ process.
A)arbitration
B)paraphrasing
C)negotiation
D)mediation
Q4) Briefly discuss the major federal laws relating to labor relations in the U.S.
Q5) Briefly discuss the difference between wrongful discharge and constructive discharge.
Page 12
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Chapter 11: Compensation Management
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158 Verified Questions
158 Flashcards
Source URL: https://quizplus.com/quiz/37285
Sample Questions
Q1) People will be demotivated if they feel (perceive) that they are not fairly compensated.
A)True
B)False
Q2) If the company moves to a state that has a higher minimum wage than the federal minimum wage,what is the minimum wage it must pay?
A)$5.15
B)$6.00
C)$7.25
D)The state minimum wage
E)At least 110% of the federal minimum
Q3) Colton's salary is $40,000 per year.This part of his compensation is considered
A)base pay
B)wage and salary add-on
C)incentive pay
D)benefits
Q4) Identify the three types of Job Evaluation discussed in the text and discuss whether they are more objective or subjective in form.
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Chapter 12: Incentive Pay
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140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/37286
Sample Questions
Q1) Merit pay should be more than 1% of the employee's pay in order for it to be seen as significant.
A)True
B)False
Q2) Equitable distribution of incentives cannot be achieved through individual incentive plans.
A)True
B)False
Q3) The "say on pay" vote is nonbinding,but it can still serve to put pressure on executives to maintain compensation in line with organizational performance.
A)True
B)False
Q4) We must keep the time between the performance and reward short as possible in order to reinforce the employee's efforts that led to desired results.
A)True B)False
Q5) Briefly discuss options for group-based incentives.
Q6) What are the three reasons that variable pay is used in organizations?
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Chapter 13: Employee Benefits
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161 Verified Questions
161 Flashcards
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Sample Questions
Q1) Discuss the major retirement programs that companies may choose to provide to their employees.Which one would you choose for your retirement if you had the choice? Why?
Q2) Survivor benefits are Social Security benefits paid to a surviving spouse and/or dependent children of a deceased employee.
A)True
B)False
Q3) Under FMLA,a(n) ___________ means an illness,injury,impairment,or physical or mental condition that involves either inpatient care or continuing care for at least three consecutive days.
A)massive medical trauma
B)major hospital experience
C)serious health condition
D)significant medical concern
E)obvious work displacement
Q4) Employees contribute some of their own earnings to Social Security benefits each pay cycle.
A)True B)False
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Chapter 14: Workplace Safety, Health, and Security
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155 Verified Questions
155 Flashcards
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Sample Questions
Q1) In addition to all of the other requirements,each state has its own posting requirements.
A)True
B)False
Q2) _______________ is the effect of work and family on one another that generates similarities between the two domains.
A)Negligence
B)Shared responsibility
C)Absenteeism
D)Spillover
Q3) Properly implemented preventative programs-including drug and alcohol testing-protect the business from liability.
A)True
B)False
Q4) Even though no federal anti-bullying laws exist,HR managers should include anti-bullying policies in company handbooks.
A)True
B)False
Q5) When an employee comes up to you in extreme anger,what should you do?
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Chapter 15: Organizational Ethics, sustainability and Social Responsibility
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106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/37289
Sample Questions
Q1) Identify some of the common ethical issues that managers face in business.
Q2) When several customers were injured while using Acme Global's new widget,it was revealed that the organization knew the widget was defective but decided not to fix the problem or withdraw the widget from the market.It appears Acme Global engaged in _______.
A)unethical marketing practices
B)corrupt payments
C)discriminatory labor practices
D)unethical environmental practices
Q3) ________ is the application of a set of values and principles in order to make the right or good choice.
A)Morality
B)Personality
C)Social intelligence
D)Ethics
Q4) Even when people believe they will not be caught,they are no more likely to act unethically.
A)True
B)False
Q5) Discuss the term "ethics",including common elements of the definition
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Chapter 16: Global Issues for Human Resource Managers
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97 Verified Questions
97 Flashcards
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Sample Questions
Q1) The Honeymoon and adaptation phase of Culture Shock are essentially the same phase except at different ends of the process.
A)True
B)False
Q2) Identify and discuss the reasons for increasing business globalization.
Q3) Business skills are similar in most countries,regardless of laws,regulations,and business structures.
A)True
B)False
Q4) Which of the following is not one of the nine dimensions researched by GLOBE?
A)future orientation
B)personality
C)societal collectivism
D)uncertainty avoidance
Q5) List the three main options the books discussed to source individuals for international assignments.
Q6) What are the five dimensions of Hofstede's Model of National Culture?
Q7) Discuss the concept of outsourcing.Address the alternatives of offshoring and onshoring.
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