Compensation and Benefits Exam
Questions
Course Introduction
This course examines the principles and practices of employee compensation and benefits within organizational settings. Students will explore the strategic role of compensation in attracting, motivating, and retaining talent, as well as the legal and ethical considerations involved. Topics covered include job evaluation, pay structures, incentive programs, and the design and administration of employee benefits such as health insurance, retirement plans, and wellness programs. Through case studies and practical exercises, students will develop skills in analyzing compensation data, benchmarking, and implementing total rewards strategies that align with organizational objectives and promote employee satisfaction.
Recommended Textbook
Human Resource Management 1st Edition by David
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14 Chapters
1400 Verified Questions
1400 Flashcards
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Page 2
Lepak
Chapter 1: Managing Employees for Competitive Advantage
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/30480
Sample Questions
Q1) Darcy wrote a letter to her manager explaining the need for she and her coworkers to have additional help on their shift. The letter described the challenges faced by the team in being able to complete all of their assigned tasks by the end of their shift. The letter went on to say how management does not understand the "line staff" and that they treat them like "slaves" and never provide feedback or acknowledge their good work. If you were Darcy's manager which issues do you need to address when you meet with Darcy to discuss the letter?
A) Employee competency and work design
B) Workforce planning and employee attitudes
C) Work design and workforce planning
D) Employee attitudes and behaviors
E) Employee attitudes and employee competency
Answer: B
Q2) A motivated and competent employee placed in a well designed job will lead to a top performing employee and good results for the the organization.
A)True
B)False Answer: True
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Page 3
Chapter 2: Organizational Demands and Environmental Influences
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Before deciding to move the assembly of its computer components overseas, BCD Industries should have taken all of the following into considerations it relates to managing its employees EXCEPT:
A) the cost of labor in the U.S compared to the overseas company for this specific type of work.
B) the amount of unemployment claims it may have if overseas employees have to be downsized.
C) the skill level of the labor force in the overseas country.
D) the culture of the overseas country and how it might impact the work ethic of its employees.
E) the availability of employees to do this type of work in the overseas country.
Answer: B
Q2) Using text messaging to communicate with field sales representatives demonstrates one way in which technology has impacted how communication occurs within an organization.
A)True
B)False
Answer: True
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Chapter 3: Regulatory Issues
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) The Age Discrimination in Employment Act (ADEA) covers employees:
A) up to age 75.
B) who appear to be over age 30.
C) age 50 or older.
D) age 40 or older.
E) Both A and D
Answer: D
Q2) Discrimination, for the purposes of employment law, means treating people unfairly because of their job qualifications.
A)True
B)False
Answer: False
Q3) The Age Discrimination in Employment Act of 1967 applies to employers with ________ or more employees and it was amended by the ________ in 1990.
Answer: 20; Older Workers Benefit Protection Act
Q4) The Americans with Disabilities Act of 1990 applies to employers with ________ or more employees and is administered by the ________.
Answer: 15: OFCCP
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Page 5
Chapter 4: Job Design and Job Analysis
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Helen is the Employee Benefits Coordinator for her organization. She orients new employees to their benefits, then enrolls them in their insurance plans, and answers any questions they may have. Helen's job was most likely created by using:
A) job specialization.
B) a time and motion study.
C) job simplification.
D) skill variety.
E) job enlargement.
Q2) When interviewing someone as part of the job analysis process it is best to:
A) start immediately with a set list of questions.
B) let the conversation go where it may, allowing the interviewee determine what is discussed.
C) not allow follow up questions as it could alter the results.
D) design a list of specific questions in order to compare responses of all interviewees.
E) go with the interviewees first response and not make corrections to their statements.
Q3) If an employee is uncertain about the tasks they need to complete they will most likely experience role ________.
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Chapter 5: Workforce Planning
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) When determining if someone meets the definition of an independent contractor an organization must look at all of the following EXCEPT:
A) office space provided.
B) instruction received.
C) expenses reimbursed.
D) employee benefits provided.
E) profit or loss incurred.
Q2) If an organization provides health insurance, dental insurance, vacation time and a retirement plan to an individual, that individual is most likely an employee of the organization, rather than an independent contractor.
A)True
B)False
Q3) Marty's Car Circus has determined through data analysis that they need to have at least 10 full time sales people in order to sell 300 cars per month. This means that their ________ would equal ________.
Q4) Shady Side Nursing Home needs 25 registered nurses, 15 licensed practical nurses, and 20 nursing assistants to appropriately care for its patients around the clock. These figures refer to its labor ________.
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Chapter 6: Recruitment
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Your firm is located in a large city and you are in need of a staff accountant with at least 3 years of experience. You have evaluated the relevant labor market and determined the best recruitment source may be:
A) to hold a job fair at a local business school.
B) engage an external recruiter to do the search.
C) an ad in the city newspaper.
D) an ad in a nationwide professional journal.
E) the local unemployment office.
Q2) Which of the following statements would be MOST appropriate to include in a job advertisement for a sales clerk at a music store?
A) Must be able to deal with difficult customers and resolve complaints appropriately.
B) Looking for young, ambitious applicants to promote student lessons.
C) Mature, trustworthy individuals need only apply.
D) Must not have family conflicts that would interfere with ability to work flexible schedule.
E) Must be able to stand for long periods of time while waiting on customers.
Q3) Identify three environmental factors and give examples of how each can impact recruitment strategies.
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Chapter 7: Selection
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Vivian applied for a case worker position with a local non-profit organization that provides counseling to single mothers and their families. Vivian was raised by a single mother and appreciates the work that the organization does to help these individuals better their lives. If the organization selects Vivian for the job, ________ will most likely occur.
A) person-organization fit
B) person-job fit
C) work/life balance
D) turnover
E) negligent hiring
Q2) When there is person-job fit the organization will most likely experience an increase in employee turnover.
A)True
B)False
Q3) You are the VP of Operations and will be interviewing for a new Administrative Secretary. Create four structured interview questions which you will ask each candidate.
Q4) The ________ helps a recruiter score an applicant and provides an objective way for an applicant's qualifications to be reviewed.
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Chapter 8: Training and Development
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100 Flashcards
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Sample Questions
Q1) A "first time supervisor" course was offered to all management staff who have taken on their first supervisory role. The training covered topics such as how to discuss performance issues with employees, how to communicate appropriately and how to handle employee disagreements. This training is an example of:
A) knowledge training.
B) skills training.
C) behavioral training.
D) on the job training.
E) blended learning.
Q2) A/An ________ analysis is completed by observing an employee do their job, reviewing their past performance evaluations, talking to their supervisor, and having the employee complete a skills inventory.
Q3) The labor market where you company is located has a growing Hispanic population, and therefore your organization has had more Hispanic new hires over the past year. In addition, the company has a large number of employees getting ready to retire, but who may be remaining in part time roles, and has hired many employees who are recent college graduates to replace these positions. Given these demographic changes in your workforce, how will the way you train and develop employees need to change?
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Chapter 9: Performance Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Identify three sources of employee performance data, besides supervisors. Describe the pros and cons of using each.
Q2) Outline the steps of an effective performance management system. Include in your explanation the reason the steps need to occur in a particular order.
Q3) Jack assigned a certain number of points to each of his employees then ranked them based on the number of points they received. He used the ________ approach
Q4) Jim scored a 90 on quality and 82 on quantity of work on his recent evaluation. Sara scored 83 on quality and 79 on quantity. Ken scored 92 on quality and a 71 on quantity. The organization weights quality at 60% and quantity at 40%. What rank order would the employees fall into once their scores are calculated?
A) Jim, Ken, Sara
B) Ken, Jim, Sara
C) Jim, Sara, Ken
D) Sara, Ken, Jim
E) Ken, Sara, Jim
Q5) Evaluating ________ and developing ________ are key components of any performance management program.
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Page 11
Chapter 10: Compensating Employees
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100 Verified Questions
100 Flashcards
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Sample
Questions
Q1) Explain three key components of the Fair Labor Standards Act. How does this regulation impact how organization's design their compensation systems?
Q2) All of the following are methods of job evaluation EXCEPT:
A) factor comparison.
B) job ranking.
C) point factor.
D) job pricing.
E) job classification.
Q3) Which of the following statements describes what is meant by compensation mix?
A) The number of perks, such as free parking, offered to an employee.
B) The amount of base pay versus variable pay offered to an employee.
C) Providing employees with a market leading benefits package.
D) The number of organizations included in a salary survey in order to get valid data.
E) The method of increasing an employee's base pay through merit increases.
Q4) Explain the pros and cons of using a merit based compensation system to give employee wage increases.
Q5) Explain two alternative approaches to compensation. Be sure to what the drawbacks of each method may be.
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Chapter 11: Incentives and Rewards
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100 Flashcards
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Sample Questions
Q1) Gainsharing plans are intended to foster:
A) competency development.
B) higher compensation levels.
C) a participative work environment.
D) a quality focus rather than quantity focus.
E) an enhanced safety awareness by employees.
Q2) What are the three factors that influence employee motivation. Identify and define each and give an example.
Q3) If you want to increase the speed with which you are able to provide recognition to employees, using online incentive programs is not a good solution.
A)True
B)False
Q4) The idea that if, for example, an employee receives a bonus for meeting a certain production quota they are more likely to achieve that quota again, is known as the ________ theory.
Q5) Identify and define the two types of gainsharing plans. What are the advantages of using these types of plans?
Q6) Identify and define three types of motivation theories. Give an example of each.
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Chapter 12: Employee Benefits and Safety Programs
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Sample Questions
Q1) Giving employees more responsibility for their health care costs will cause them to pay more attention to their health and their health care related decisions is the theory behind ________ plans.
Q2) Ellen fell at work and twisted her ankle. She reported the accident to her supervisor, received appropriate medical treatment, and had to miss 3 days of work. The cost of her medical bills would be covered under:
A) a self insured health care plan.
B) a preferred provider organization plan.
C) workers' compensation.
D) unemployment insurance.
E) Medicare.
Q3) A ________ organization generally gives employees a greater choice in which doctors they can use, as opposed to a ________ organization which restrict which doctors and facilities can be used.
Q4) The design of a secretary's work station or the proper lifting technique which should be used by a warehouse worker are both examples of ergonomic issues in the work place.
A)True
B)False
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Chapter 13: Labor Unions and Employee Management
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100 Flashcards
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Sample Questions
Q1) If a union member and their employer have a disagreement who should be involved in attempting to resolve the dispute first?
A) HR Manager
B) Vice President of the employees department
C) Union steward
D) Committee of union members
E) Union president
Q2) What does it mean to have good faith bargaining? What are examples of mandatory versus permissive topics?
Q3) The facilitator between the union and management has met individually with each side to determine what they are looking for and now both groups are back at the table to discuss the best way to reach an agreement that will meet both of their needs. This is an example of:
A) mediation.
B) distribution.
C) arbitration.
D) conciliation.
E) integration.
Q4) Give 5 examples of union member rights. Why are these important?
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Chapter 14: Creating High Performing Hr Systems
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100 Flashcards
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Sample Questions
Q1) All of the following statements about competitive advantage are accurate EXCEPT:
A) it is achieved when an organization has created more economic value for its customers than its competitors.
B) the cost of making the product or service is outweighed by the value which is provided to the customer.
C) it can result from using state of the art technology and equipment to produce the product or service.
D) financial resources are the determinate of competitive advantage rather than the alignment of HR practices.
E) providing excellent customer service can result in a competitive advantage.
Q2) Which of the following pair of employee type and HR system is most accurate?
A) Contract worker and alliance partnership
B) Job-based and productivity-based system
C) Core employee and productivity-based system
D) Job-based and compliance-based system
E) Contract worker and collaborative-based system
Q3) A ________ HR system is used when managing ________ workers because it focuses on meeting preset rules, regulations or procedures due to the limited uniqueness of these employees contributions.
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Page 16