Compensation and Benefits Exam Preparation Guide - 1604 Verified Questions

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Compensation and Benefits Exam Preparation Guide

Course Introduction

This course provides an in-depth exploration of compensation and benefits in human resource management, focusing on the strategic design, implementation, and evaluation of reward systems in organizations. Students will learn about key concepts including job evaluation, salary structuring, incentive schemes, legal compliance, and the role of benefits such as health insurance, retirement plans, and flexible work arrangements. Emphasis is placed on aligning compensation strategies with organizational goals, external competitiveness, internal equity, and employee motivation to attract, retain, and engage a talented workforce. Real-world case studies and hands-on projects are incorporated to equip students with practical skills for addressing compensation challenges in diverse workplace settings.

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Human Resource Management 15th Edition by Robert

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Chapter 1: Human Resource Management in Organizations

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Sample Questions

Q1) Which of the following is a disadvantage of an aging workforce in economically developed countries?

A) Having to provide retirement benefits

B) Having to decrease the span of control

C) Having to provide flexible work arrangements

D) Having to replace experience and talent

Answer: D

Q2) Human resources operations in some companies have been involved with mergers, acquisitions, and outsourcing.

A)True

B)False

Answer: True

Q3) _____, a method of increasing employee productivity, includes ensuring that staffing, training and development, performance management, and compensation are not working to offset productivity.

A) Outsourcing

B) Redesigning work

C) Aligning human resource activity

D) Organizational restructuring

Answer: C

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Chapter 2: Human Resources Strategy and Planning

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Q1) Organizational strategy is independent of Human Resource management.

A)True

B)False

Answer: False

Q2) A(n) _____ refers to the judgmental method of HR forecasting that requires experts to meet face to face.

A) simulation model

B) estimate

C) nominal group

D) regression analysis

Answer: C

Q3) Which of the following is a factor of the internal environment in an organization?

A) Quality of talent

B) Economic forces

C) Political forces

D) Competitive forces

Answer: A

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Chapter 3: Equal Employment Opportunity

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Q1) Discuss two acts that have been passed to control pregnancy discrimination. Answer: The Pregnancy Discrimination Act (PDA) of 1978 amended Title VII to require that employers treat maternity leave the same as other personal or medical leaves.

Closely related to the PDA is the Family and Medical Leave Act (FMLA) of 1993, which requires that qualified individuals be given up to 12 weeks of unpaid family leave and requires that those taking family leave be allowed to return to jobs. The FMLA applies to both men and women.

The American with Disabilities Act Amendments Act (ADAAA) also expanded what conditions are identified as disabilities to include less permanent and serious physical/mental issues, which can be interpreted to cover pregnancies.

Q2) When Jessie returned to work after a diagnosis of diabetes, her supervisor terminated her employment. Because the EEOC's final regulations excludediabetes from its approved list of disabilities, Jessie was not able to use it to argue against the termination of her employment.

A)True

B)False

Answer: False

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Page 5

Chapter 4: Workforce, Jobs, and Job Analysis

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Q1) Key gaps in skills exist in information technology, engineering, and research.

A)True

B)False

Q2) Define contingent workers.

Q3) _____ is the process of shifting a person from job to job.

A) Job rotation

B) Job retention

C) Job enlargement

D) Job enrichment

Q4) A _____ is composed of individuals who are assigned a cluster of tasks, duties, and responsibilities to be accomplished.

A) vertical team

B) special-purpose team

C) self-directed team

D) global team

Q5) A duty is a distinct, identifiable work activity composed of motions.

A)True

B)False

Q6) Explain why job design is important.

Q7) Explain time flexibility-work scheduling.

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Chapter 5: Individual/Organization Relations and Retention

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Q1) Which of the following is considered to be an input by the equity theory?

A) Educational level

B) Pay

C) Awards

D) Recognition

Q2) Luminia Inc. has about five absences per 100 employees each day. Every day, it loses about 13% of its time due to absenteeism. The average percent of time lost per absent employee in the company is 34% every month. In this case, the inactivity rate of the company is _____.

A) 5%

B) 13%

C) 34%

D) 20%

Q3) According to Maslow's need theory, motivation is a goal-directed drive, and it seldom occurs in a void.

A)True

B)False

Q4) What are the three major factors that affect individual performance in organizations?

Q5) Define organizational commitment.

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Chapter 6: Recruiting and Labor Markets

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Q1) Which of the following statements is true of Internet recruiting?

A) Twitter is rarely used by recruiters because of the 140-word limit.

B) The broad reach of Internet recruiting has significantly reduced the amount of discrimination against job seekers from racial/ethnic groups because it enlarges the applicant population exponentially over traditional recruiting methods.

C) If a recruiter checks an applicant's Facebook account, learns that the applicant is Jewish, and then rejects the applicant, the company can be charged with an EEO discrimination complaint.

D) An advantage of Internet recruiting is that it streamlines EEO data gathering because everyone who accesses a job Web site is considered an applicant for legal purposes.

Q2) The success base rate is a long-term measure of whether the HR function has provided productive, long-term employees for an organization.

A)True

B)False

Q3) Write a short note on Internet job boards.

Q4) How can firms use Twitter for recruiting?

Q5) What is arealistic job preview?

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Page 8

Chapter 7: Selecting Human Resources

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Q1) Antyping test is an example of a _____ test.

A) psychological

B) psychomotor

C) work sample

D) physical ability

Q2) What are the circumstances in which an employer needs to combine predictors? What are the two ways of combining predictors?

Q3) Amanda has applied for a job and has taken a number of selection tests. She has not been given a conditional job offer. Which of the following tests can she refuse to take because it will be considered illegal under the ADA?

A) A step test for endurance

B) An English fluency test

C) A test to demonstrate her ability to use photo editing software

D) An honesty test

Q4) The United States is the only country which restricts the employment of foreign nationals by requiring work permits and visas.

A)True

B)False

Q5) What purposes do application forms serve?

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Chapter 8: Training Human Resources

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Q1) Which of the following statements is true about e-learning?

A) Financial service companies were among the last to use Internet training.

B) E-learning is not flexible enough to be used for off-the job training.

C) E-learning provides easy access to more employees than does conventional training.

D) E-learning is relatively more expensive per trainee than conventional training methods.

Q2) The most common approach for making individual analysis is to_____.

A) analyze organizational outcomes

B) predict future organizational needs

C) use performance appraisal data

D) review the jobs involved

Q3) Explain the term adult learning. Discuss some of the principles for designing training for adults.

Q4) Explain how an organization can be a source for analyzing training needs.

Q5) The most common approach for making individual analysis is to use performance appraisal data.

A)True

B)False

Q6) How has the information age changed the concept of competitive advantage?

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Chapter 9: Talent, Careers, and Development

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Q1) What are the four off-site development approaches?

Q2) Senior managers and executives are often hired from outside a firm because_____.

A) it takes time to develop senior-level managers in-house

B) promoting from middle management ranks causes extreme political jockeying

C) the organization cannot control managers' experiences, so it cannot develop the managers it needs

D) in order for useful learning to occur, managers must have positive and challenging experiences, and these are absent in-house

Q3) Carmelo, the editor of a business department of a national news magazine, went through a sequence of jobs in the company before he achieved this position. He joined as a staff reporter, then got promoted to technology reporter, then to editor of the business department, and then to deputy managing editor before achieving his current position. This is_____.

A) an example of a non-traditional career path

B) the result of organization-centered career planning

C) a demonstration of the cyclical nature of careers

D) a series of career transitions

Q4) How can companies maximize the value of talent management initiatives?

Q5) Discuss the importance of and problems associated with management development.

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Chapter 10: Performance Management and Appraisal

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Q1) Josh, an HR manager at RoxCom LLC, is responsible for implementing a guided self-appraisal system using management by objectives in his organization. He has reviewed the job description and the key activities that constitute the employee's job. Which of the following is typically the next step for Josh?

A) Implementation of the standards

B) Continuing performance discussions

C) Setting of objectives

D) Development of performance standards

Q2) When a key part of performance management, the performance appraisal, is used to punish employees, performance management is less effective.

A)True

B)False

Q3) Menu up-selling by a waiter is classified as behavior-based information. A)True

B)False

Q4) Companies must only use multisource feedback primarily as an administrative tool. A)True

B)False

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Chapter 11: Total Rewards and Compensation

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Q1) The total rewards package includes all forms of compensation, the monetary and nonmonetary rewards provided by a company to attract, motivate, and retain employees.

A)True

B)False

Q2) What is a lump-sum increase?

Q3) The FLSA established overtime pay requirements at _____ times the regular pay rate for all hours worked over 40 in a week.

A) two

B) two and one-half

C) one and one-half

D) three

Q4) An individual whose pay is above the range for a job is referred to as a green-circled employee.

A)True

B)False

Q5) Define compensable factor.

Q6) Describe market competitive compensation.

Q7) Describe the different methods of job evaluation.

Q8) Describe the two different compensation philosophies.

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Chapter 12: Variable Pay and Executive Compensation

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Sample Questions

Q1) Describe the three categories of variable pay.

Q2) Which of the following statements is true of a discretionary system of determining bonuses?

A) The federal and state governments decide the bonuses.

B) All the shareholders of the company decide the bonuses.

C) The labor unions and employees decide the bonuses.

D) The CEO and the board of directors decide the bonuses.

Q3) An example ofgainsharingis_____.

A) using employee committees to calculate and pass on savings to the employees

B) setting group piece-rate standards and paying weekly bonuses when those standardsare exceeded

C) identifying favorable employee behavior and rewarding employees who adhere to the set standards

D) using employee unions to encourage and promote a positive environment in an organization

Q4) Why do employers use variable pay?

Q5) Describe the challenges faced by group/team incentives.

Q6) Describe the conditions necessary for the use of individual incentives.

Q7) Explain nonmonetary incentives.

Q8) Explain commissions.

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Chapter 13: Managing Employee Benefits

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Q1) Glen, a line manager, is informed that his company would be introducing a stock purchase plan for employees. This implies that_____.

A) the employer will provide company stocks to employees as incentives

B) Glen will be given a few company stocks for free, which he can later sell at the market rate

C) Glen can buy shares in the company at a discount

D) Glen would be provided financial counseling on the purchase and sale of stocks

Q2) Employees are generally more satisfied with an employer that provides fewer benefits but does a better job of explaining them.

A)True

B)False

Q3) Why is the communication of benefits important for the efficient functioning of a company?

Q4) An employee who is out of work and actively looking for employment can receive up to 26 weeks of pay through unemployment compensation.

A)True

B)False

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Page 15

Chapter 14: Risk Management and Worker Protection

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Q1) Employers should have at least _____ to be covered by the OSHA.

A) one employee

B) ten employees

C) five employees

D) twenty employees

Q2) Direct costs associated with accidents typically constitute almost 95% of the total costs to an organization.

A)True

B)False

Q3) The degree to which workers engage in work-related risks is a significant factor affecting injuries and safety practices for younger workers.

A)True

B)False

Q4) Which of the following is considered a safe job for workers under the age of 18 years?

A) Roofing operations

B) Cab driving

C) Newspaper delivery

D) Excavation operations

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Page 16

Chapter 15: Employee Rights and Responsibilities

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Sample Questions

Q1) For separation agreements to be legally enforceable, the consideration is usually additional benefits that are not part of a normal termination package.

A)True

B)False

Q2) How do ombuds contribute to dispute resolution in organizations?

Q3) Having a "just cause" for employment-related action is necessary primarily for ensuring that_____.

A) statutory law is not implemented

B) whistle-blowing activities are checked

C) the employer steers clear of due process

D) fairness is taken into consideration

Q4) An employer is guilty of _____ if an employee is terminated for reasons that are illegal or improper.

A) wrongful discharge

B) dysfunctional turnover

C) voluntary turnover

D) deconstructive discharge

Q5) What are the guidelines that should preferably be followed by employers while storing employee records?

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Chapter 16: Union/Management Relations

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Sample Questions

Q1) Union membership, as a percentage of the U.S. civilian workforce, has_____.

A) remained constant over the years

B) decreased over the years

C) mostly remained steady with slight increases during certain time periods

D) steadily decreased till the mid-'90s and then increased considerably

Q2) A union steward is a full-time union official who operates the union office and assists union members.

A)True

B)False

Q3) How hasthe cost of laboraffected U.S. unions?

A) Mexican organizations have increased wages so that U.S. firms no longer have a cost advantage while moving low-skill jobs to Mexico.

B) Mexico has moved several manufacturing industries to the United States, thus providing employment opportunities to unionized workers.

C) U.S. firms with unionized workforces have moved low-skill jobs to Mexico, thus reducing union membership.

D) Low tariffs and restrictions have allowed U.S. firms to sell more products to Mexico, thus increasing employment for union members.

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