Community Support Worker
Exam Questions
Course Introduction
The Community Support Worker course equips students with the knowledge and skills required to effectively assist individuals and families facing social, emotional, and economic challenges. Through a combination of theory and practical training, students learn about client assessment, resource navigation, advocacy, and the development of individualized support plans. The course emphasizes cultural competence, communication, professional ethics, and crisis intervention, preparing graduates to work in a variety of settings such as social service agencies, shelters, and community organizations.
Recommended Textbook
Mosbys Canadian Textbook for the Support Worker 4th Edition by Sheila A. Sorrentino
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Page 2
Chapter 1: The Role of the Support Worker
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Sample Questions
Q1) Which of the following statements is TRUE about adults with disabilities?
A)Many adults with disabilities live in their own homes.
B)All adult disabilities are a result of an illness.
C)All adult disabilities are a result of an accident.
D)Disabilities do not affect mental functions.
Answer: A
Q2) Which of the following is an example of a physician's diagnosis?
A)Mr.Lamb has high blood pressure.
B)Mr.Lamb's diet should consist of low-sodium food products.
C)Mr.Lamb needs education regarding his blood pressure.
D)Mr.Lamb needs emotional support.
Answer: A
Q3) Which of the following statements is TRUE of older adults?
A)Social and emotional changes always happen with older adults.
B)All older adults move into residential facilities.
C)Many older adults enjoy good health.
D)Aging is considered an illness.
Answer: C
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3
Chapter 2: The Canadian Health Care System
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Q1) Which of the following is an example of a growing trend in Canadian health care?
A)Increase in acute care hospitals
B)Increase in acute care beds
C)Increase in the use of nurse practitioners
D)Increase in the number of nights spent in a hospital
Answer: C
Q2) Michael is a construction worker who was recently diagnosed with a chronic illness.The medications he has been prescribed are expensive.His provincial insurance does not cover this.What should he do?
A)Buy private insurance.
B)Pay for the medication and submit it to his provincial insurance.
C)Pay for the medication with his own funds.
D)Check with his employer and its coverage.
Answer: D
Q3) How do support workers contribute to health promotion and disease prevention?
A)By reading about disease prevention
B)By creating a health-promotion care plan
C)By providing care and services that can help prevent health problems
D)By reading about health promotion
Answer: C
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Chapter 3: Workplace Settings
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Sample Questions
Q1) Bella, 14 years old, is on parole for public misconduct.She may require care from which of the following?
A)Long-term care
B)Mental health services
C)Assisted-living services
D)Care in a group home
Answer: D
Q2) Ben will be working directly for a client.Which of the following should he consider first?
A)Getting clarifications regarding the terms of his employment in writing
B)Accepting a verbal agreement
C)Assuming that his client knows his (Ben's) scope of practice
D)That most clients request the same kind of work from a support worker
Answer: A
Q3) Which of the following correctly describes an assisted-living residence?
A)Provides services to older adults.
B)Is for persons with terminal illnesses.
C)Provides complex, ongoing rehabilitation.
D)Is for persons with chronic mental health disorders.
Answer: A
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Chapter 4: Health, Wellness, Illness, and Disability
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Q1) Mr.Steelski is diagnosed with impaired mental function.Which of the following terms best describes this diagnosis?
A)An illness
B)A physical need
C)Absence of mental wellness
D)A disability
Q2) What is a disability?
A)An artificial replacement for a missing body part
B)A chronic illness or disease
C)Any lost physical or mental function
D)A temporary state of impairment
Q3) How many key determinants of health are there?
A)Four
B)Six
C)Seven
D)Twelve
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6
Chapter 5: Interpersonal Communication
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Q1) Health team members exchange information with each other by sending and receiving messages.What is this is an example of?
A)Gossip
B)Interpersonal communication
C)Reporting
D)Resolving conflict
Q2) Interpersonal communication can be defined as which of the following?
A)The verbal account of care provided and observations made
B)The written account of care provided and observations made
C)The medical record
D)The exchange of information
Q3) Which of the following statements about body language is correct?
A)Your appearance sends messages about yourself to others.
B)Facial expressions have the same meanings in all cultures.
C)Maintaining eye contact is important in all cultures.
D)It has minimal effect on communication.
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Chapter 6: Working With Others: Teamwork, Supervision, and Delegation
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Sample Questions
Q1) Which statement about accountability is correct?
A)The support worker has overall accountability for the client's care and the work of the other team members.
B)Accountability does not apply to support workers.
C)Accountability includes explaining omissions.
D)Accountability includes financial statements.
Q2) Yuan is about to perform a delegated task.He realizes that there is no nurse nearby.To which of the five rights of delegation does this relate?
A)The right circumstances
B)The right person
C)The right supervision and evaluation
D)The right task
Q3) Which statement is true about a delegated task?
A)The support worker can refuse to do it if he is busy.
B)Even if the support worker is unsure, she needs to do it.She can ask questions later.
C)The support worker can ignore the request and walk away.
D)In certain circumstances, the support worker has the right to say no.
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Page 8
Chapter 7: Managing Stress, Time, and Problems
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Q1) What is a type of stress that is healthy and gives one a feeling of fulfillment or other positive feelings?
A)Acute stress
B)Chronic stress
C)Stress
D)Eustress
Q2) Which of the following statements about stress and older adults is correct?
A)Older adults face few stressors.
B)Older adults can cope with stress as well as other adults.
C)Stress does not last as long when you are older.
D)Older adults cannot cope well with stress.
Q3) Lenny, a support worker, is working in a special care unit.One of his residents with dementia is deteriorating rapidly.Lenny recently lost his grandmother to Alzheimer's disease.Lenny is finding it increasingly difficult to care for this resident.What should Lenny do to best cope with his feelings?
A)Continue to care for this resident as this is part of his job.
B)Decrease the amount of time spent with the client so he can cope better.
C)Discuss his concerns with the client.
D)Discuss his concerns with his supervisor.
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Page 9
Chapter 8: Ethics
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Q1) Shanti, a support worker, also sells homemade jewellery.Which of the following should Shanti do to behave ethically?
A)Leave the jewellery at home when visiting clients.
B)Try to sell some to her clients.
C)Not take advantage of her relationship with her clients.
D)Give her clients a cheaper price on the jewellery.
Q2) The principles or values that guide us in deciding what is right conduct and what is wrong conduct is called which of the following?
A)Ethics
B)Torts
C)Civil laws
D)Oaths of confidentiality
Q3) Mr.Schwartz offers David, a support worker, $100 for the good care he provides to Mr.Schwartz's father in a long-term care facility.David politely refuses.David's response is an example of what?
A)Maleficence
B)Autonomy
C)Ethical behaviour
D)Unethical behaviour
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Page 10
Chapter 9: Legislation: the Clients Rights and Your Rights
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Q1) The support worker can avoid a charge of assault and battery by doing which of the following?
A)Explaining to the client what you are going to do and getting consent.
B)Getting the client's informed consent in writing.
C)Refusing to perform a task that involves touching the client.
D)Making sure the task was delegated by a nurse.
Q2) Which term refers to saying things that offend another person?
A)Gossip
B)Defamation
C)Being rude
D)Harassment
Q3) Protecting the right to privacy involves all of the following except:
A)Keeping information about the client confidential
B)Allowing visitors to remain in the room when care is given
C)Exposing only the body part involved in the treatment procedure
D)Screening the client when giving care
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11
Chapter 10: Caring About Culture and Diversity
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Q1) A resident, Mr.Ali, used to be independent with his hygiene needs.Since his stroke, he requires full assistance with hygiene.Anne, the support worker, comes on for her shift in the afternoon and finds Mr.and Mrs.Ali very upset.She states that Mr.Ali required assistance with washing prior to prayer and was told that this would not happen as the staff was too busy.What should Anne do?
A)Contact the previous shift and tell the support worker this was not respecting the cultural needs of the resident.
B)Volunteer to be Mr.Ali's primary support worker.
C)Consult with Mrs.Ali and ensure that there is always a family member present to assist with bathing prior to prayer.
D)Recognize that cultural competence needs to be addressed and share the information about what occurred with your supervisor.
Q2) Which is true regarding people who are homophobic? They:
A)Fear humans
B)Have contempt for humans
C)Have contempt for people who are heterosexual
D)Have contempt for people who are gay or lesbian
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Page 12
Chapter 11: Working With Clients and Their Families
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Q1) Hannah, a support worker, begins to cry when her patient shares her recent diagnosis of cancer with her.Hannah has had several friends with cancer and cannot compose herself.Her client ends up having to make a cup of tea and console her.Which of the following statements is correct?
A)A support worker crying inconsolably is an example of inappropriate behaviour.
B)This is a goal-directed relationship.
C)Both people in the relationship seek to have their needs fulfilled.
D)This is an example of a professional helping relationship.
Q2) In order to best help the primary caregiver, you should:
A)Take over many additional household tasks, regardless of whether they have been assigned to you by your supervisor
B)Make a list of all areas of the house that need to be cleaned.
C)Respect the family's routines, schedules, and ways of doing things.
D)Re-clean the kitchen table after she has already wiped it
Q3) How can the support worker help a resident feel respected?
A)Be courteous and polite.
B)Help the resident with all ADLs.
C)Perform care the way that you think it should be done.
D)Ask visitors to stay in the room during care.
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Page 13
Chapter 12: Promoting Client Well-Being, Comfort, and Sleep
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Q1) According to Maslow, family and friends usually help to meet which of the following needs?
A)Physical needs
B)Love and belonging needs
C)Self-actualization needs
D)Holism needs
Q2) Mr.Yan is a resident in a long-term care facility.Which room temperature will most likely promote his comfort?
A)15°C
B)29°C.
C)20°C
D)68°C
Q3) A client has red, puffy eyes in the morning.During the day, this client is sleepy, confused, and withdrawn, and is not motivated.What are these signs and symptoms of?
A)Sleepwalking
B)Sleep deprivation
C)Circadian rhythm
D)Distraction
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Chapter 13: Medical Terminology
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Q1) Gluco- means which of the following?
A)Blood
B)Water
C)Stone
D)Sweetness
Q2) Poly- means which of the following?
A)Many, much
B)Before, in front of
C)Around
D)Large
Q3) Proximal refers to which of the following?
A)At or near the front of the body or body part.
B)The farthest from the centre or from the point of attachment.
C)Away from the midline.
D)The part nearest to the centre or to the point of origin.
Q4) Angio- means which of the following?
A)Heart
B)Artery
C)Vein
D)Vessel
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Chapter 14: Client Care: Planning, Processes, Reporting, and Recording
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Q1) What is a written guide about the client's care?
A)Medical diagnosis
B)Care plan
C)Nursing diagnosis
D)Nursing process
Q2) These statements are about the nursing process.Which one is correct?
A)It changes as the client's needs change.
B)It never changes.
C)It requires a physician's order.
D)You are responsible for it.
Q3) Which of the following is the first step in the nursing process?
A)Nursing diagnosis
B)Planning
C)Assessment
D)Evaluation
Q4) Which one of the following is a sign?
A)Yellow urine
B)Chest pain
C)Stiff joints
D)Blurred vision
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Chapter 15: Measuring Height, Weight, and Vital Signs
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Q1) What is the term for the act of inhalation and exhalation?
A)Respiration
B)Respiratory rate
C)Breathing
D)Basic need
Q2) How often should an 83-year-old client's vital signs be measured?
A)Several times a day
B)Before and after surgery
C)After giving care
D)According to the client's care plan
Q3) When is body temperature usually the lowest?
A)In the morning
B)In the afternoon
C)In the evening
D)At bedtime
Q4) Which of the following is used to measure blood pressure?
A)Thermometer
B)Sphygmomanometer
C)Stethoscope
D)Cuff
17
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Chapter 16: Abuse Awareness
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Q1) Rick, a support worker, takes his client's chequebook, forges the client's signature, and cashes the cheque.This is an example of which of the following?
A)Psychological abuse
B)Neglect
C)Physical abuse
D)Financial abuse
Q2) Which of the following is an example of a situation that increases the risk of child abuse?
A)Parenting education
B)Caring for children with special needs
C)Having a child who is failing to thrive
D)Increased understanding of child development
Q3) Which is the correct term for physical or mental harm done to another person?
A)Assault
B)Defamation
C)Ageism
D)Abuse
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Chapter 17: Body Structure and Function
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Q1) Maggie has low levels of thyroid hormone.She can expect to have the following changes in her body except which of the following?
A)Weight gain
B)Slowed movements
C)Slowed body processes
D)Too much sugar in the blood
Q2) Where is chyme produced?
A)Stomach
B)Small intestine
C)Pancreas
D)Large intestine
Q3) Which substance gives red blood cells their colour?
A)Oxygen
B)Carbon dioxide
C)Hemoglobin
D)Plasma
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Chapter 18: Growth and Development
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Q1) Newborns are born with certain reflexes.Which reflex guides the baby's mouth to the nipple?
A)The sucking reflex
B)The rooting reflex
C)The Moro reflex
D)The grasping reflex
Q2) What signals the onset of puberty in boys?
A)Menarche
B)Learning how to study
C)Ejaculation
D)Developing a satisfactory sex life
Q3) What is the term for the period when a woman no longer menstruates?
A)Adolescence
B)Menarche
C)Menopause
D)Middle adulthood
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Chapter 19: Caring for Mothers and Infants
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Q1) Hannah is a breastfed baby.Which of the following observations should the support worker report to the nurse at once?
A)A bowel movement with every feeding
B)Soft, unformed stools
C)Eight wet diapers in one day
D)Diarrhea
Q2) When do babies feel secure?
A)When they are talked to constantly
B)When they are supported with pillows
C)When they are wrapped and held snugly
D)When they are placed in a dark room
Q3) Which would be appropriate water temperature for bathing an infant?
A)36.7°C to 37.8°C (98°F to 100°F)
B)37.8°C to 40.6°C (100°F to 105°F)
C)38.9°C to 42.2°C (102°F to 108°F)
D)40.6°C to 43.3°C (105°F to 110°F)
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21
Chapter 20: Caring for the Young
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Q1) The support worker is providing support to a family.The family has a frequent visitor; after every visit by that person, the oldest child cries a lot and is not himself for days.What is the first thing the support worker should do?
A)Talk to the child to find out what is wrong.
B)Speak to the visitor to get needed information.
C)Notify your supervisor.
D)Notify the parents.
Q2) What is the definition of discipline?
A)It is a form of corporal punishment.
B)It is a positive way of teaching responsible behaviour.
C)It is a way to teach responsible responses to parents.
D)It is a negative way of teaching responsible behaviour.
Q3) Tommy is 7 years old and has a temper tantrum on the kitchen floor.He begins screaming, crying, and banging his fists onto the floor.What should the support worker consider?
A)He needs to be disciplined.
B)His parents have not done a good job of disciplining him.
C)The reason for his outburst needs to be explored.
D)He is a brat and more of this behaviour should be expected.
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Page 22
Chapter 21: Caring for Older Adults
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Q1) Which is correct regarding the older adult's ability to sense pain?
A)It is increased.
B)It is decreased.
C)It is the same as a younger adult's.
D)It is the same as a young child's.
Q2) What is true about aging?
A)It is a normal process.
B)It means loss of health.
C)It decreases quality of life.
D)It occurs at the same rate in all people.
Q3) In a discussion about hair hygiene for older adults, which of the following statements would the support worker include?
A)White or grey hair is not common.
B)Thinning of hair occurs only in men.
C)Hair tends to be oily.
D)Shampooing frequency depends on personal choice.
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23
Chapter 22: Safety
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Q1) When using a fire extinguisher, what is the first step?
A)Remove the safety pin.
B)Direct the extinguisher at the top of the fire.
C)Push down on the top handle.
D)Spray the contents in a direct line.
Q2) Which of the following are major risk factors for accidental poisoning?
A)Confusion and poor vision
B)Age and impaired hearing
C)Coma and dementia
D)Medications and impaired mobility
Q3) How can the support worker help prevent workplace violence?
A)By reviewing the occupational health and safety (OH&S) legislation
B)By carrying a handgun or other weapon
C)By giving sedative medication to clients with mental health disorders
D)By using touch to calm a client who is angry or agitated
Q4) The following statements are about preventing burns.Which one is correct?
A)Clients can use space heaters in their rooms.
B)Clients can smoke in bed.
C)Clients can use heating pads.
D)Clients cannot smoke where oxygen is used.
Page 24
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Chapter 23: Preventing Infection
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Q1) Which is the easiest and most important way to prevent infections from spreading?
A)Following Standard Practices
B)Performing hand hygiene
C)Practising Transmission-Based Practices
D)Ensuring medical asepsis
Q2) What is the term for having protection against a certain disease?
A)Immunity
B)Personal protective equipment
C)A vaccine
D)A germicide
Q3) Jedon, a support worker, is wearing sterile gloves; what can he touch?
A)Anything above his waist
B)Anything below his waist
C)Anything in the sterile field
D)Anything on a work surface
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Chapter 24: Skin Care and Prevention of Wounds
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Q1) The support worker observes the client's wounds and notices that the wound layers have separated.What is the correct term for this?
A)Evisceration
B)A skin tear
C)Trauma
D)Dehiscence
Q2) The nurse is dressing a wound.She asks the support worker to get vapour-permeable transparent adhesive film.What is this used for?
A)As an adhesive tape
B)It does not stick to the wound
C)Absorbs moisture
D)Wound observation
Q3) What is a closed wound caused by a blow to the body called?
A)A contusion
B)An abrasion
C)A laceration
D)A clean wound
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26
Chapter
25: Body Mechanics: Moving, Positioning, Transferring, and Lifting the Client
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Q1) To safely turn a client, the support worker needs to do which of the following?
A)Work with sudden, forceful movements.
B)Keep the bed in the lowest horizontal position.
C)Bend from the waist.
D)Make sure the client is in good body alignment.
Q2) Anita, a support worker, needs to lift a heavy object.What should Anita do?
A)Bend her hips and knees
B)Bend from her waist
C)Hold the item away from her
D)Lift the object above her chest
Q3) When is proper body alignment needed?
A)When standing
B)When sitting
C)When lying down
D)All the time
Q4) Which of the following is also called the semi-to-upright sitting position?
A)Fowler's position
B)The supine position
C)The dorsal recumbent position
D)Sims' position
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Chapter 26: Exercise and Activity
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Q1) External rotation is doing which of the following to a joint?
A)Turning the joint outward
B)Turning the joint inward
C)Turning downward
D)Turning upward
Q2) Which of the following terms is another name for permanent plantar flexion?
A)Footdrop
B)Postural hypotension
C)Fainting
D)Orthosis
Q3) What is dorsiflexion?
A)Bending a body part
B)Straightening a body part
C)Bending the toes and foot up at the ankle
D)When the foot falls down at the ankle
Q4) Which one of these statements about canes is incorrect?
A)The cane is held on the weak side.
B)The grip is level with the hip.
C)The cane is moved forward first.
D)The cane tip is about 15 to 25 cm (6 to 10 inches) to the side of the foot.
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Chapter 27: Rehabilitation Care
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Q1) A client takes a long time getting dressed.What should the support worker do?
A)Give the client time to complete the task.
B)Ask if you can help the client.
C)Report the problem to the nurse.
D)Time the client's actions.Encourage the client to beat that time.
Q2) Which statement about disability is correct?
A)Disability affects the person physically.
B)Disability affects the person emotionally.
C)Disability affects the person socially.
D)Disability affects the whole person.
Q3) What is a prosthesis?
A)An artificial replacement for a missing body part
B)A chronic illness or disease
C)Any lost, absent, or impaired physical or mental function
D)A temporary state of impairment
Q4) A back brace is an example of which type of device?
A)An orthotic device
B)A self-care device
C)A device to aid mobility
D)An eating and drinking device
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Chapter 28: Nutrition and Fluids
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Q1) A client's 24-hour intake of water was 1 500 mL.The support worker knows which of the following is correct about this amount of water?
A)Meets normal requirements
B)Is below normal requirements
C)Is above normal requirements
D)Was ordered by the doctor
Q2) Which vitamin is needed for nerve function?
A)Vitamin A
B)Vitamin B1
C)Vitamin C
D)Vitamin D
Q3) Which of the following is the correct definition of nutrition?
A)The amount of energy produced when the body burns food
B)The way a serving fits into the daily diet
C)A substance that is ingested, digested, absorbed, and used by the body
D)The processes involved in the ingestion, digestion, absorption, and use of foods and fluids by the body
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Chapter 29: Enteral Nutrition and Intravenous Therapy
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Sample Questions
Q1) A tube holder can be used to prevent nasogastric and nasointestinal tubes from causing irritation and pressure on the:
A)Nose
B)Face
C)Mouth
D)Ear
Q2) A client has continuous enteral nutrition.The nurse asks the support worker to add ice chips around the container.Why is this done?
A)So that formula is given chilled
B)To prevent the growth of microbes
C)To prevent aspiration.
D)To prevent regurgitation
Q3) What is enteral nutrition?
A)An opening in the stomach
B)Fluid administered through a needle inserted into a vein
C)Sending nutrients into the gastro-intestinal tract through a feeding tube
D)A tube inserted through the nose into the stomach
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Chapter 30: Personal Hygiene
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Sample Questions
Q1) Mrs.Shah has been incontinent of urine.Mariam, the support worker, knows she will have to provide care by cleansing the genital and anal areas.What is this care known as?
A)Incontinence care
B)Perineal care
C)Personal hygiene
D)Genital and anal care
Q2) When is flossing usually done?
A)Before breakfast
B)After each meal
C)After brushing the teeth
D)Before bathing
Q3) When does a client usually shower?
A)As often as he or she chooses
B)Once a week
C)Twice a week
D)Daily
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Chapter 31: Grooming and Dressing
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Sample Questions
Q1) Mr.Spanola has dementia, and the support worker is asked to shave him.What would the support worker use?
A)A razor blade
B)A safety razor
C)An electric shaver
D)A blade shaver
Q2) The nurse asks the support worker to use a hair conditioner on a client's hair.To use the hair conditioner correctly, what must the support worker do?
A)Follow the nurse's directions.
B)Follow the directions on the container.
C)Ask the client what to do.
D)Rinse thoroughly.
Q3) When dressing a client, clothing is put on which order?
A)The client's strong side first
B)The client's weak side first
C)In the order the client prefers
D)In the order directed by the nurse
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Chapter 32: Urinary Elimination
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Sample Questions
Q1) The care plan states that the resident has hematuria.The support worker understands this term means which of the following?
A)Sugar in the urine
B)Blood in the urine
C)Scant amount of urine
D)Difficult or painful urination
Q2) What is term for the loss of urine in response to a sudden, urgent need to void?
A)Overflow incontinence
B)Reflex incontinence
C)Urge incontinence
D)Stress incontinence
Q3) Unless directed otherwise, when are urinary drainage bags emptied?
A)Every morning
B)At bedtime
C)At the end of every shift
D)At the start of every shift
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Chapter 33: Bowel Elimination
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Sample Questions
Q1) Which of the following fluids increase peristalsis?
A)Cold fluids
B)Warm fluids
C)Alcoholic beverages
D)Thick beverages
Q2) How many glasses of water does a person need daily to promote normal fecal elimination?
A)2 to 4
B)4 to 6
C)6 to 8
D)8 to 10
Q3) When are ostomy pouches usually changed?
A)Every day
B)Every time feces are present
C)Every 3 to 7 days
D)Every month
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Page 35
Chapter 34: Beds and Bed Making
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Sample Questions
Q1) Which of the following pieces of linen is used to protect the bedsheets?
A)Mattress pad
B)Bottom sheet
C)Incontinence pad
D)Pillowcase
Q2) Which statement about changing linens is correct? Linens are always changed:
A)When they become loose or wrinkled
B)If there are crumbs on them
C)At bedtime
D)When they become wet, damp, soiled, or very wrinkled
Q3) The support worker is making an occupied bed.What position is the client placed into?
A)The supine position
B)The prone position
C)Semi-Fowler's position
D)Fowler's position
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Chapter 35: Mental Health Disorders
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Sample Questions
Q1) Eating substances without nutritional value for a period of at least a month is known as which of the following disorders?
A)Anorexia nervosa
B)Bulimia nervosa
C)Binge eating
D)Pica
Q2) When supporting clients with substance-dependence disorders, Fred, a support worker, should do which of the following?
A)Talk to the client if he smells alcohol on the client's breath or if he observes suspicious behaviour.
B)Avoid confrontation.
C)Buy alcohol, drugs, or other substances for clients if instructed to do so by the supervisor.
D)Turn to his family for advice, as he thinks the client is abusing alcohol.
Q3) What is a phobic disorder?
A)Extreme suspicion about a person or situation
B)An intense fear of a particular thing or situation
C)A persistent thought or desire
D)Fear, panic, or dread
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Chapter 36: Disorientation, Delirium, and Dementia
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Sample Questions
Q1) What does cognitive function refer to?
A)Memory, thinking, reasoning, understanding, judgement, and behaviour
B)Memory, thinking, senses, and pain perception
C)Judgement, behaviour, mobility, and senses
D)Judgement, behaviour, pain perception, and balance
Q2) What is a delusion?
A)A false belief
B)Seeing, hearing, smelling, or feeling something that is not real
C)An exaggerated expression of well-being
D)Disorientation that occurs suddenly
Q3) A confused client's care plan includes the following measures.Which one should the support worker question?
A)Tell the client the date and the time, as needed.
B)Face the client.Speak clearly.
C)State your name, and show your name tag.
D)Hide clocks and calendars as they would confuse the client.
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Chapter 37: Common Diseases and Conditions
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Sample Questions
Q1) Sayeed's leg was detached from his body in a motor vehicle accident.What is the correct term for this?
A)Surgical amputation
B)Incision
C)Ectomy
D)Traumatic amputation
Q2) When Colin was given his diagnosis, he was told that he has a malignant tumour.This means he has which of the following?
A)Cancer
B)Metastasis
C)A tumour that grows slowly
D)Death of tissue
Q3) Lou Gehrig's disease is also known as which of the following?
A)Acquired immune deficiency syndrome (AIDS)
B)Chronic obstructive pulmonary disease (COPD)
C)Amyotrophic lateral sclerosis (ALS)
D)Congestive heart failure (CHF)
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Chapter 38: Developmental Disorders and Disabilities
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Sample Questions
Q1) What are the goals for all persons with developmental disabilities?
A)To live independently
B)To have control of their lives
C)Financial independence
D)Education and job training
Q2) What does the term spastic mean?
A)A disability that occurs before 18 years of age
B)A chronic condition produced by temporary changes in the brain's electrical function
C)The uncontrolled contractions of skeletal muscles
D)The violent and sudden contractions or tremors of muscle groups
Q3) Spina bifida is a congenital defect of which part of the body?
A)Brain
B)Spinal column
C)Nerves
D)Meninges
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Chapter 39: Speech and Language Disorders
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Sample Questions
Q1) The term dysarthria means which of the following?
A)Inability to correctly move the muscles used to speak
B)Difficulty speaking clearly
C)Hearing loss
D)Speech and hearing impairment.
Q2) Being unable to communicate may cause the client to do which of the following?
A)Experience increased self-esteem
B)Spend more time with the family
C)Avoid social situations
D)Experience less stress
Q3) Which of the following is a comment that a client with aphasia might say related to his situation?
A)"It will be all right."
B)"I feel calm and quiet."
C)"I felt imprisoned in a tomb."
D)"I don't always want to speak."
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Chapter 40: Hearing and Vision Disorders
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Sample Questions
Q1) Ear wax can result in which of the following?
A)Tinnitus
B)Temporary hearing loss
C)Otitis media
D)Dysarthria
Q2) The client is experiencing vertigo.What should the client do?
A)Lie down.
B)Drink plenty of fluids.
C)Wear a hearing aid.
D)Stop smoking.
Q3) A client has glaucoma.How would the client describe her ability to see?
A)Print and colours appear faded.
B)The client cannot see to the side.
C)The client is blind in the affected eye.
D)The client's vision is cloudy.
Q4) Where should the client's eyeglasses be stored when he is not wearing them?
A)At the nurses' station
B)In the appropriate case
C)In the client's closet
D)In the client's suitcase
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Chapter 41: Oxygen Needs
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Sample Questions
Q1) What is mucus from the respiratory tract that is expectorated through the mouth called?
A)Saliva
B)Sputum
C)Hemoptysis
D)Hypoxia
Q2) Respiratory arrest is said to have occurred when which of the following has happened?
A)Breathing has stopped.
B)The heart has stopped.
C)Respirations are very rapid.
D)Breathing and heart action have stopped.
Q3) The client can only breathe deeply and comfortably when sitting.What is the correct term for this?
A)Apnea
B)Bradypnea
C)Dyspnea
D)Orthopnea
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43
Chapter 42: Home Management
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Sample Questions
Q1) Which of the following does not prevent damage to laundry?
A)Wearing gloves
B)Emptying pockets.
C)Fastening closures (zippers, hooks, and buttons)
D)Using the correct washing and drying temperatures and cycles
Q2) How is laundry sorted?
A)By colour and fabric
B)By colour only
C)By fabric only
D)According to the water temperature needs
Q3) According to cleaning guidelines, which of the following should be cleaned first?
A)The very top of the bookshelf
B)The middle of the bookshelf
C)The bottom of the bookshelf
D)The floor in front of the bookshelf
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Chapter 43: Assisting With Medications
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Sample Questions
Q1) Which of the following statements about a metered dose inhaler is accurate?
A)MDI is the short form for metered drug inhalant.
B)Amy is only 3 and may require a holding chamber.
C)This is used by breathing through the nose.
D)Medication that can be used through an MDI can also be given via a suppository.
Q2) What is drug synergism?
A)An unusually strong drug effect when taking two or more drugs
B)An unusually weak drug effect when taking two or more drugs
C)A response to a medication that occurs in addition to the intended response
D)A response to a medication that occurs when the wrong dose was ordered
Q3) The medication Tylenol (acetaminophen) can be bought over the counter.The name acetaminophen is which of the following?
A)Generic name
B)Brand name
C)Primary name
D)Trade name
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Chapter 44: Heat and Cold Applications
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Sample Questions
Q1) Heat applications do which of the following?
A)Reduce bleeding
B)Decrease blood flow
C)Promote healing
D)Numb the skin
Q2) A client has cyanosis.What will the support worker expect to see?
A)A pink colour
B)A bluish colour
C)Swelling of the tissues
D)Excessive redness of the skin
Q3) What parts of the body does a sitz bath involve?
A)A hand and wrist
B)A foot and ankle
C)A knee and hip
D)The perineal and rectal areas
Q4) What does RICE stand for?
A)Rest, Isolate, Compression, Elevate
B)Rest, Ice, Compression, Elevate
C)Rest, Ice, Compensation, Elevate
D)Rice, Ice, Compression, Elevate
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Chapter 45: Working in Acute Care
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Sample Questions
Q1) A female client is in the lithotomy position.How would she be positioned?
A)Kneeling with her body resting on her knees and chest
B)Lying on her back with her legs together
C)Lying on her back, knees flexed, hips externally rotated, and feet in stirrups
D)Lying on her left side
Q2) A resident fell and fractured his right hip.He is scheduled for surgery in the morning to repair the fracture.What type of surgery is this?
A)Elective surgery
B)Next-day surgery
C)Urgent surgery
D)Emergency surgery
Q3) A tuning fork is used for which of the following?
A)Examine the eardrum
B)Test reflexes
C)Examine the tympanic membrane
D)Test hearing
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Chapter 46: End-Of-Life Care
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Sample Questions
Q1) Which of the statements below is true of some older adults and their attitude towards dying?
A)They all fear pain.
B)They welcome death.
C)They wish to die in a hospital.
D)They wish to die in a long-term care facility.
Q2) A client is in palliative care.Her doctor wants to talk to her about a "Do Not Resuscitate" order.The client tells the doctor to "go away" and turns her back.What stage of dying is she in?
A)Anger
B)Bargaining
C)Depression
D)Acceptance
Q3) The nurse tells the client`s family that they should prepare for death occurring by the next day.What is wrong with this statement?
A)Time of death cannot be predicted.
B)Only a doctor can tell the family this information.
C)The nurse should have told them sooner.
D)The family should not be told this type of information.
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Page 48
Chapter 47: Starting Your Career
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Q1) A letter of application includes which of the following?
A)The applicant's vacation request
B)The contact person's name in the right margin
C)The purpose for writing the letter
D)The applicant's signature in pen or pencil
Q2) When delivering her letter of application, Milena should consider which of the following?
A)Not printing a hard copy if she is sending it by email
B)That delivery by courier is not an appropriate option
C)That sending it via email is acceptable
D)Delivering by hand, as a last option
Q3) When Troy writes his resumé, what should he include?
A)Only health care experience
B)Only paid work experience
C)Volunteer experience
D)Not skills and accomplishments
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